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Item 1. Business

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Item 1. Business

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GENERAL

Fair Isaac Corporation (NYSE: FICO) (together with its consolidated subsidiaries, the “Company,” which may also be referred to in this report as “we,” “us,” “our,” and “FICO”) is a global analytics software leader. We were founded in 1956 on the premise that data, used intelligently, can improve business decisions. Today, FICO’s software and the widely used FICO® Score operationalize analytics, enabling thousands of businesses in more than 70 countries to uncover new opportunities, make timely decisions that matter, and execute them at scale. Most leading banks and credit card issuers rely on our solutions, as do insurers, retailers, telecommunications providers, automotive lenders, consumer reporting agencies, public agencies, and organizations in other industries. We also serve consumers through online services that enable people to access and understand their FICO Scores — the standard measure of consumer credit risk in the United States (“U.S.”) — empowering them to increase financial literacy and manage their financial health. More information about us can be found on our website at www.fico.com.

We make our Annual Reports on Forms 10-K, Quarterly Reports on Forms 10-Q, and Current Reports on Forms 8-K, as well as amendments to those reports, available free of charge on the “Investors” page of our website at www.fico.com as soon as reasonably practicable after we electronically file them with the U.S. Securities and Exchange Commission (“SEC”). References to our website address in this report do not constitute an incorporation by reference. Information on our website is not part of this report.

PRODUCTS AND SERVICES

Our business consists of two operating segments: Scores and Software.

Our Scores segment includes our business-to-business (“B2B”) scoring solutions and services which give our clients access to predictive credit and other scores that can be easily integrated into their transaction streams and decision-making processes. This segment also includes our business-to-consumer (“B2C”) scoring solutions, including our myFICO.com subscription offerings.

Our Software segment includes decisioning capabilities, models and solutions designed to operationalize intelligence across specific types of business needs or processes — such as account origination, customer management, customer engagement, fraud detection, and marketing — as well as associated professional services. This segment is anchored by FICO® Platform, a modern and modular set of multi-purpose intelligent decisioning capabilities that are designed to support artificial intelligence (“AI”), and advanced analytic and decisioning use cases. Our offerings are available to our customers as software-as-a-service (“SaaS”) or as on-premises software.

Scores

Our scoring solutions include the FICO® Score, which is the standard measure of consumer credit risk in the U.S., providing lenders, investors, and consumers with a consistent and transparent framework for evaluating and communicating about credit risk throughout the lending lifecycle. It is used in most U.S. credit decisions, by nearly all major banks, credit card issuers, mortgage lenders, and auto loan originators. Our B2B scoring solutions are primarily distributed through major consumer reporting agencies in many countries around the world. Our B2C scores are sold directly to consumers through our myFICO.com website and other direct-to-consumer channels.

The FICO® Score is a three-digit number ranging from 300-850. Our proprietary analytic algorithms are applied to credit data collected and maintained by the three U.S. nationwide consumer reporting agencies — Experian, TransUnion and Equifax — to produce standard scores that are used across the credit lifecycle, including in origination, account management and consumer marketing. Users of our scores generally pay the consumer reporting agencies a fee for each individual score generated by our algorithms, and the consumer reporting agencies pay an associated fee to us. Except for product development using de-personalized data, FICO does not collect or store the consumer credit data used in the calculation of our scores, and in most cases, we do not sell our scores directly to lenders or other end-users.

Since the introduction of the FICO® Score in the U.S. in 1989, we have regularly updated the score to take advantage of newly available data and enhanced analytics. Updated versions of our FICO Scores are generally designed to provide greater predictive accuracy than the scores they replace, and to be compatible with prior versions of the FICO Score. FICO® Score 9 introduced the utilization of reported rental payment history, while also de-emphasizing medical debt and disregarding paid collections. Our latest and most predictive score, FICO® Score 10T, was introduced in 2020. To increase its predictive power, FICO Score 10T builds on FICO Score 9 but also incorporates trended credit data. Trended data considers a longer historical view, giving lenders even more insight into how individuals are managing their credit.

In October 2025, we announced the FICO® Mortgage Direct License Program. Under this program, tri-merge resellers, platform providers, and other third-party distributors will have the option to calculate and distribute FICO® Scores directly to their customers (e.g., mortgage originators), without relying on the three nationwide consumer reporting agencies as intermediaries. Customers that prefer to continue accessing FICO Scores through the consumer reporting agencies may do so. The program is designed to increase price transparency and reduce costs for mortgage lenders, mortgage brokers, and other industry participants. In April 2026, we announced that FICO® Score 10T would also be made available to mortgage lenders through the FICO Mortgage Direct License Program, consistent with the Federal Housing Finance Agency’s initiative to expand access to modernized mortgage credit scoring data.

In addition to the FICO® Score, we offer several other broad-based scores, including specific FICO® Industry Scores such as Bankcard and Auto Industry versions of FICO Score. We also develop various custom scores for our financial services clients.

The FICO® Resilience Index offering is designed to complement FICO® Score models by identifying those consumers who are more resilient to economic stress relative to other consumers within the same FICO Score bands. The FICO Resilience Index is designed to enable lenders to continue to lend and better manage risk by providing a more precise assessment of loan default risk during periods of economic stress.

FICO has invested significant resources in the development of scores that can help expand credit access and lower borrowing costs for consumers that have limited credit history or who have sparse or inactive credit files. These scores use alternative data sources to enhance conventional consumer reporting agency data and generate scores for otherwise un-scorable consumers and in many cases improve the credit scores of scorable consumers.

  • FICO® Score XD uses public records and property data, and a consumer’s history with mobile phone, landline phone and cable/internet payments, to generate scores on the same 300-850 scale as standard FICO® Scores. FICO Score XD is available to lenders through our distribution partners, LexisNexis Risk Solutions and Equifax.

  • The UltraFICO® Score uses consumer-permissioned data such as checking, savings, or money market account data, to generate scores on the same 300-850 scale as standard FICO® Scores. Incorporating consumer-permissioned data helps empower consumers to establish or improve their creditworthiness by using data that reflects sound financial activity, but that is not part of a conventional credit report. The UltraFICO Score is distributed to lenders through Plaid Check, a product of our distribution partner Plaid, and its consumer reporting agency.

Both scores maintain the same score to risk relationship as standard FICO® Scores, enhancing their compatibility with existing credit underwriting systems and models.

Outside the U.S., we offer FICO® Scores for consumer loans, and in some cases for small and medium business loans. These scores are typically sold to end-users through consumer reporting agencies in those countries. FICO Scores have been made available in over 40 countries and we have also developed client-specific versions of the FICO Score in over ten countries.

We also provide FICO® Scores to consumers in the U.S. through our B2C scoring solutions. These Scores are distributed directly by us through our myFICO.com subscription offering and indirectly through our licensed distribution partners, including Experian and certain lenders through the FICO® Score Open Access Program. Through myFICO.com and other direct-to-consumer channels, consumers can purchase their FICO Scores, including credit reports associated with the scores, explanations of the factors affecting their scores, and customized educational information on how to manage their scores. Consumers can use products to simulate how taking specific actions could affect their FICO Score. Consumers can also subscribe to credit monitoring, which delivers alerts via email and text when changes to a user’s FICO Scores or other credit report content are detected. In addition, consumers can purchase identity theft monitoring products that alert them to potential risks of identity fraud.

Our FICO® Score Mortgage Simulator is the only mortgage credit score simulator built using our proprietary FICO® Score algorithms, the same algorithms used by lenders in mortgage decisioning, and is made available to mortgage professionals through resellers and mortgage platform providers. Because it applies FICO’s actual scoring algorithms rather than an approximation, the FICO Score Mortgage Simulator provides loan officers and brokers with an enhanced view of how specific financial actions may affect a consumer’s FICO Score and mortgage loan options.

Software

Our software harnesses the power of analytics and intelligent decisioning technologies to help businesses automate, improve, and connect customer decisions across their enterprise. Our customers can use our software to address complex and analytic use cases in customer engagement, including acquisition and pricing, onboarding, servicing and management, and fraud protection. We also help businesses improve non-customer facing decisions such as supply chain optimization, scheduling management, and resource allocation.

FICO provides software to business customers in more than 70 countries around the world. Our offerings can be deployed in the cloud utilizing third-party cloud services, or on-premises using our customers’ IT infrastructure. We typically sell our software as multi-year subscriptions, with payments based on usage metrics such as the number of accounts, transactions or decisioning use cases deployed, often subject to contracted minimum payments.

A significant and growing number of use cases can be addressed with FICO® Platform, a modular software offering designed to support intelligent decisioning use cases. While not all our software runs on FICO Platform today, we are continuing to invest significant development resources to enable substantially all our software to run on FICO Platform in the future and to address an increasingly broader set of use cases.

Principal Areas of Expertise

We specialize in capabilities, models and solutions that empower businesses to operationalize analytics and decisioning technologies to uncover new opportunities, make timely decisions that matter, and execute them at scale. We have found that bringing human and digital intelligence together empowers our customers to target and acquire customers more efficiently, increase customer value, reduce fraud and credit losses, optimize their operations, lower operating expenses, and enter new markets more profitably. These learnings from our customer deployments over the years have been applied to a new enterprise AI sub-category, known as intelligent decisioning platforms. We have been recognized as a leader in Decision Intelligence Platforms by the research and advisory firms Gartner and IDC, and as a leader in AI Decisioning Platforms by Forrester Research.

Our principal areas of research and development expertise are focused on the following four domains.

  • Artificial Intelligence

We have a long history of AI innovation, including one of the earliest and most broadly adopted production applications of neural networks for fraud prediction with FICO® Falcon® Fraud Manager in the 1990s.

Our innovations in real-time and responsible AI continue, with recent advancements in generative AI, agentic approaches, and blockchain-based governance. This includes patented and patent-pending approaches for interpretable model architectures designed to assist users in meeting stringent ethical and transparency requirements, and a collection of blockchain applications spanning model development, model monitoring, agent definitions, and control and audit trail of tasks performed by complex and interconnected agents. We also recently launched the FICO® Focused Foundation Model, a new class of domain-specific models built in-house for the responsible and governed use of generative approaches.

To date, we hold over 130 U.S. and international patents covering scientific innovations in AI and responsible AI.

*•*Predictive Modeling

Predictive modeling identifies and mathematically represents underlying relationships in historical data to make predictions or classifications about future events. Predictive models typically analyze current and historical data about individuals to produce easily understood metrics such as scores. These scores rank-order individuals or specific transactions against a particular variable such as the likelihood of making credit payments on time, the likelihood of a transaction being fraudulent, or the probability of responding to a particular offer for services. Our predictive models are frequently used in mission-critical transactional systems to drive decisions and actions in near real-time.

Several analytic methodologies underlie our products in this area. These include, but are not limited to, proprietary applications of segmented scorecards and unique methods for reject inference (estimating how rejected loan applicants would have performed if they had been approved). We also apply various statistical techniques for analysis and pattern detection within high velocity datasets and can derive insights and predictive features from various forms of data, including unstructured data.

*•*Decision Analysis and Augmentation

We are focused on advancing human-machine collaboration for complex problem solving across a variety of scenarios and with multiple tools. This includes research and development of a highly advanced suite of mathematical optimization solvers addressing both linear and non-linear problem types. These solvers enable customers to balance competing objectives, such as market share growth against profit maximization, to calculate mathematically optimal decisions and automate their execution. We have seen broader adoption of these solvers within the operations research and academic communities. In addition, our simulation tools and methods enable customers to construct a digital twin of their organization, allowing them to test and iterate on new business strategies and evaluate expected outcomes, without introducing risky changes into their production environments.

  • Real-time Sequence Prediction

We pioneered transaction profiling that uses patent-protected techniques to extract meaningful information from raw transactional data (such as credit card purchases or consumer interactions) and transform it into efficient mathematical representations that can reveal latent patterns and enable real-time assessments of potential business outcomes such as potential fraud, credit risk, or customer intent — a process often referred to as “sequence prediction.” Our proprietary sequence model technology enables proprietary pattern matching approaches. This patent-pending innovation is purpose built for transaction and sequence data and incorporates a consumer’s complete transaction history and context directly in a decisioning system, providing more robust predictive information for the business to use.

We believe our platform decisioning capabilities and analytics are among the best commercially available, and that we are well positioned to integrate advanced analytic, software and data technologies into mission-critical business solutions that can offer strong returns on investment.

Our Offerings

FICO**®** Platform

FICO® Platform is an intelligent decisioning environment that empowers businesses to configure solutions that orchestrate and operationalize high velocity decisions that matter, at scale. Users of FICO Platform can bring together data from multiple sources, apply AI and other analytics to derive insights, and translate those insights into responses and automated workflows that can be executed in real-time. Based on a modular cloud architecture, FICO Platform can be configured by our customers to address a wide range of business challenges. FICO Platform can deliver increasing value to our customers over time as they add additional capabilities, create their own solutions, or utilize standard models and pre-configured solutions to address a diverse set of use cases. This empowers our customers to integrate disparate analytic, AI, and decisioning silos onto a centralized, scalable platform. We expect this in turn to drive additional subscription and transactional usage revenue for FICO over time as customers purchase more FICO Platform capabilities and pay for more usage of those capabilities.

We sell FICO® Platform flexibly to fit how each customer wants to adopt it. Customers can use it to support broad enterprise transformation initiatives, or they can adopt fast-to-value solutions aimed at a specific business problem such as those within fraud, risk, and supply chain. These solutions can be easily configured by the customer themselves, by FICO’s professional services team, or by our growing partner network, and they can be deployed either as standalone offerings or as integrated bundles of multiple solutions.

Our goal is to move substantially all of FICO’s current software products onto FICO® Platform. Many capabilities of FICO’s current software products are now part of FICO Platform, addressing use cases such as origination, fraud detection, customer management, and next best action, among others. We believe this strategy of moving our software products to FICO Platform will contribute to revenue growth over time through follow-on “land and expand” sales to existing FICO Platform customers and more sales to medium-sized businesses typically served through value-added resellers and systems integrators.

Our annual recurring revenue (“ARR”) from FICO® Platform-based products was $452.6 million as of September 30, 2026, representing 53% of our total software ARR. For information about ARR, refer to Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, Annual Recurring Revenue, in this Annual Report on Form 10-K.

Key FICO*®* Platform Capabilities:

Decisioning

Decision models operationalize AI and other model types by providing business users with transparency, control, and integration of decision flows with other systems and data. Using open standards as well as proprietary methods, we provide highly advanced decision modeling and execution that enable users to visually map out decision logic and processes, test them within a broader strategy workflow, execute these decision rules and strategies in production, and finally trace and audit the outcomes produced.

Communications

We provide an intelligent omnichannel digital communication capability for configuring virtual customer service agents and other structured two-way experiences that can promptly resolve customer interactions. It enables businesses to automate individualized customer dialogues and is especially well suited for regulated, sensitive, or other high-risk customer communications. Once configured, cost-effective and auditable two-way communications are available 24/7 through the channel (e.g., mobile apps, text, and voice) that their customers choose.

Simulation

Using a digital representation of their business and its structure, we enable business users to evaluate a wide range of scenarios to assess how their business is likely to perform under varying conditions and assumptions. We support both human-led exploration and experimentation, as well as sophisticated machine-led scenarios where multi-dimensional scenarios and combinations are evaluated. This can provide insights into how outcomes may shift in the face of changing competitor strategy, macroeconomic conditions, evolving customer preferences, adjusted company-level risk tolerance, and more.

Optimization

We provide operations research professionals and business analysts with mathematical solvers and productivity tools that can be used to determine optimal outcomes for a wide range of industry problems. This includes a powerful modeling and programming language (known as Mosel, which we have made available freely for use in both academia and in the industry) to quickly model and solve difficult optimization problems, as well as a collection of high-performance solvers that can compute efficient results even in large and complex problem domains that require a multi-dimensional and constraint-based approach. This includes, but is not limited to, problems within pricing, resource allocation, supply chain design, and marketing offer delivery.

Data Management

Data quality and coverage are critical components for intelligent decisioning; however, in many organizations, data resides in many disparate formats, structures, and locations, and has varying quality. We provide a crucial layer that checks data quality, transforms data into appropriate formats, derives enhanced context with feature and profile computations, and deploys and manages data products for use in production, making them available for streaming and event-driven decisioning systems. This is designed to enable an organization to create a unified real-time view of both its customers and its enterprise as a whole. In addition, we provide data connectors to certain third-party data, and are investing in partner enablement and scaling for additional data providers in FICO® Marketplace.

Composable Workspaces

FICO® Platform is architected in a fully decomposed, modular, and open way such that it supports the rapid design and configuration of new solutions. Given that each workspace sits on top of FICO Platform, artifacts of intelligence such as data, calculated profiles, and models (of multiple types) can be reused to drive synergies as additional solutions are deployed, share insights with one another, and derive useful new artifacts. This complements a do-it-yourself approach by providing reusable structures and enterprise architecture that can speed time to market, reduce risk, and provide a lower total cost of ownership.

Standalone Software and Pre-configured Solutions

FICO® analytic and decisioning software solutions use proprietary and open source services and capabilities to enable both business users and data scientists to develop and execute advanced analytics and decision modeling. Our key standalone products in this category include FICO® Falcon® Fraud Manager; FICO® Customer Communication Services; FICO® Decision Modeler; FICO® Blaze Advisor® decision rules management system; FICO® Xpress Optimization; FICO® Analytics Workbench; FICO® Strategy Director; FICO® Data Orchestrator; FICO® DMP Streaming; and FICO® TRIAD® Customer Manager. We continue to migrate our standalone software applications to FICO® Platform in a disciplined way and introduce new platform-native solutions for specific use cases.

FICO Standard Models

We have developed highly advanced and real-time predictive, machine learning, and AI models. We have also created business and technical systems for the secure and private sharing of data across consortiums of banking institutions to allow for broad, market level insight on topics such as fraud prevention. We have made a variety of models generally available to our customers for the collection of use cases including risk detection, marketing, payments fraud, collections, account management, and others.

FICO**®** Professional Services

We offer a range of professional services designed to help customers navigate their AI transformation, configure our software, and develop and deploy new enterprise intelligence solutions that are built on our platform.

We often sell software implementation and configuration services in conjunction with our on-premises and SaaS subscriptions, and with our license sales. The FICO implementation services team leverages their deep expertise in our products and their extensive industry-specific knowledge to help our customers implement and configure FICO software rapidly and effectively. Our professional services are sold on an hourly time and materials basis or for a fixed project fee.

Partner Network

We are increasingly working with partners to help us expand our reach and accelerate our customer deployments. The growth of our partner channels and scaled partner enablement are active areas of investment for us across multiple partner types and verticals, with a focus on partnerships with global systems integrators and high-volume payment processors. One important aspect of our partner network strategy is FICO® Marketplace, which provides an open application and decision asset marketplace that allows partners to publish offerings, and for our customers to deploy partner offerings within their enterprise environment.

MARKETS AND CUSTOMERS

Our scores and software products and services serve customers in multiple industries, including banking, insurance, retail, healthcare and public agencies. End users of our products include more than three-quarters of the largest 100 financial institutions in the U.S. and nearly all of the largest 100 banks in the world. Our customers also include more than 600 insurers, including all of the top ten U.S. property and casualty insurers; more than 300 retailers and general merchandisers; and more than 200 government or public agencies. Seven of the top ten companies on the 2026 Fortune 500 list use one or more of our solutions. In addition, our consumer solutions are marketed to more than 200 million U.S. consumers whose credit relationships are reported to the three major U.S. consumer reporting agencies.

The majority of our scores historically have been marketed and sold through consumer reporting agencies. During fiscal 2026, 2025 and 2024, revenues generated from our agreements with Experian, TransUnion and Equifax collectively accounted for 60%, 51% and 45% of our total revenues, respectively. In October 2025, we announced a significant change in the delivery of FICO® Scores to the U.S. mortgage industry. With the announcement of the FICO® Mortgage Direct License Program, tri-merge resellers, platform providers, and other third-party distributors will have the option to calculate and distribute FICO Scores directly to their customers (e.g., mortgage originators), without relying on a consumer reporting agency as an intermediary. The program is designed to help drive price transparency and reduce costs for mortgage lenders, mortgage brokers, and other industry participants.

In addition to these business-to-business channels, we also sell our scores and credit monitoring directly to consumers through our myFICO.com on-line subscription offerings. Outside of the U.S., we sell our scores through consumer reporting agencies, other third-party distributors, and in some cases directly to large end-users.

We market our software products and services primarily through our own direct sales organization that is organized around vertical and geographic markets. Sales teams are based in our headquarters and in field offices strategically located around the world. We also market our products through indirect channels, including alliance partners, resellers and systems implementers. As more capabilities are made available on FICO® Platform, we expect our sales through indirect channels to grow. We are investing significant resources to develop our indirect channel relationships.

Our largest market segment is financial services, representing 92% of our total revenue during fiscal 2026. Our largest geographic market is the Americas, representing 89% of our total revenue during fiscal 2026.

COMPETITION

The market for our solutions is intensely competitive and is constantly changing. Our competitors vary both in size and in the scope of the products and services they offer. We encounter competition from several sources, including:

  • in-house data science and systems developers;

  • developers and providers of large language models, machine learning, and AI systems;

  • fraud solutions providers;

  • scoring model builders;

  • providers of credit reports and credit scores, including consumer reporting agencies;

  • software companies supplying machine learning modeling, rules, or AI development tools;

  • entity resolution and social network analysis solutions providers;

  • providers of customer engagement and risk management solutions;

  • providers of account workflow management software;

  • business process management and intelligent decisioning platform providers;

  • enterprise resource planning and customer relationship management solutions providers;

  • business intelligence solutions providers;

  • providers of automated application processing services; and

  • third-party professional services and consulting organizations.

We believe we offer customers a unique mix of products, expertise and capabilities that allows us to compete effectively in our target markets.

We believe the principal competitive factors affecting our markets include technical performance; access to unique proprietary AI and predictive models and data; product attributes like adaptability, scalability, interoperability, functionality, and ease-of-use; on-premises and SaaS product availability; product price; customer service and support; the effectiveness of sales and marketing efforts; partner channel effectiveness; existing market penetration; and reputation. Although we believe our products and services compete favorably with respect to these factors, we may not be able to maintain our competitive position against current and future competitors.

Scores

In our Scores segment, we compete with both outside suppliers and in-house analytics. Primary competitors among outside suppliers of scoring models are the three major consumer reporting agencies in the U.S. and Canada — which are also our partners in offering our scoring solutions — and VantageScore (a joint venture entity established by the three major U.S. consumer reporting agencies), which is selling a credit scoring product competitive with our products and which has experienced increased regulatory acceptance in the U.S. mortgage market. Additional competitors include consumer reporting agencies outside the U.S. like CRIF, which operates in the European Union, and other data providers like LexisNexis, some of which also are our partners.

For our offerings that deliver credit scores, credit reports, and consumer credit education solutions directly to consumers, we compete with other direct to consumer credit and identity services such as Credit Karma, Credit Sesame, Experian, and TransUnion — most of which are also our partners.

Software

The competition in our Software segment varies by capability and use case. In the intelligent decisioning platform market, we compete primarily with IBM, SAS and Pegasystems. For solutions that address a specific use case, we compete with a number of individual solution vendors and startups in areas such as fraud solutions, loan origination, optimization, and customer communications. We also continue to see customers attempting do-it-yourself solutions, which trend is expected to increase given the advancement of large language model-based coding and development tools.

PRODUCT PROTECTION AND TRADEMARKS

We rely on a combination of patent, copyright, trademark and trade secret laws and confidentiality agreements and procedures to protect our proprietary rights.

We retain the title to and protect the suite of models and software used to develop scoring models as a trade secret. We also restrict access to our source code and limit access to and distribution of our software, documentation, and other proprietary information. We have generally relied upon the laws protecting trade secrets and upon contractual nondisclosure safeguards and restrictions on transferability to protect our software and proprietary interests in our product and service methodology and know-how. Our confidentiality procedures include invention assignment and proprietary information agreements with our employees and independent contractors, and nondisclosure agreements with our distributors, strategic partners, and customers. We also claim copyright protection for certain proprietary software and documentation.

We have patents on many of our technologies and have patent applications pending on other technologies. The patents we hold may not be upheld as valid and may not prevent the development of competitive products. In addition, patents may never be issued on our pending patent applications or on any future applications that we may submit. As of September 30, 2026, we held 206 U.S. and 37 foreign patents, with 96 applications pending.

Despite our precautions, it may be possible for competitors or users to copy or reproduce aspects of our software or to obtain information that we regard as trade secrets. In addition, the laws of some foreign countries do not protect proprietary rights to the same extent as do the laws of the U.S. Patents and other protections for our intellectual property are important, but we believe our success and growth will depend principally on such factors as the knowledge, ability, experience and creative skills of our personnel, new products, frequent product enhancements and name recognition.

We have developed technologies for research projects conducted under agreements with various U.S. government agencies or their subcontractors. Although we have acquired commercial rights to these technologies, the U.S. government typically retains ownership of intellectual property rights and licenses in the technologies that we develop under these contracts. In some cases, the U.S. government can terminate our rights to these technologies if we fail to commercialize them on a timely basis. In addition, under U.S. government contracts, the government may make the results of our research public, which could limit our competitive advantage with respect to future products based on funded research.

We have used, registered and/or applied to register certain trademarks and service marks for our technologies, products and services. As of September 30, 2026, we had 30 trademarks registered in the U.S. and select foreign countries.

GOVERNMENTAL REGULATION

We are subject to a number of U.S. federal, state, local and foreign laws and regulations that involve matters central to our business. Laws and governmental regulations affect how our business is conducted and, in some cases, subject us to the possibility of government supervision or enforcement and future lawsuits arising from our products and services. Laws and governmental regulations also influence our current and prospective customers’ activities, as well as their expectations and needs in relation to our products and services. Laws and regulations that may affect our business and our current and prospective customers’ activities include, but are not limited to, those summarized below.

Many U.S. and foreign jurisdictions have passed, or are currently contemplating, a variety of consumer protection, data privacy, and cyber and data security laws and regulations that may relate to our business or the business of our customers or affect the demand for our products and services. For example, the General Data Protection Regulation (the “GDPR”) in the United Kingdom (“U.K.”) and the European Union (“E.U.”) imposes, among other things, strict obligations and restrictions on the collection and use of U.K. and E.U. personal data, a requirement for prompt notice of data breaches in certain circumstances, a requirement for implementation of certain approved safeguards (such as the use of approved “standard contractual clauses” and the performance of appropriate data transfer impact assessments) for transfers of personal data to other countries that have not been determined by the E.U. or the U.K. to provide adequate data privacy protections, and possible

substantial fines for any violations. Our implementation of processes to meet such requirements for affected data flows, which may involve interpretive issues, and may have an adverse impact on cross-border transfers of personal data, may subject us or our customers to additional scrutiny from E.U. and U.K. regulators or may increase our costs of compliance associated with maintaining appropriate certifications, performing any necessary assessments, engaging in contract negotiations with third parties and implementing approved standard contractual clauses, and/or (if appropriate) localizing certain data processing activities. Numerous other countries have introduced and, in some cases, enacted, similar data privacy and cyber and data security laws.

The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2023 (the “CPRA”), gives California residents certain privacy rights in the collection and disclosure of their personal information and requires businesses to make certain disclosures and take certain other acts in furtherance of those rights. Numerous other U.S. states have passed similar privacy laws.

The Gramm-Leach-Bliley Act (“GLBA”) regulates, among other things, the receipt, use, disclosure, and security of non-public personal information of consumers held by “financial institutions” and applies indirectly to companies that provide services to financial institutions. As a provider of services to financial institutions, portions of our business are subject to obligations to comply with certain GLBA provisions, including limitations on the use or disclosure of the underlying data and rules relating to the technological, physical and administrative safeguarding of non-public personal information.

The Health Insurance Portability and Accountability Act of 1996, as amended by the American Recovery and Reinvestment Act of 2009 (“HIPAA”) and the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and their respective implementing regulations impose specified requirements relating to the privacy, security and transmission of individually identifiable health information. Among other things, HITECH makes HIPAA’s security standards directly applicable to “business associates.” We may function as a business associate for certain of our customers that are HIPAA-covered entities and service providers and, in that context, we are regulated as a business associate for the purposes of HIPAA.

The Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”) prohibits unfair, deceptive, or abusive acts or practices (“UDAAP”) with respect to the offering of consumer financial products and services and provides the Consumer Financial Protection Bureau (the “CFPB”) with authority to enforce those provisions as well as certain enumerated federal consumer financial laws. In certain circumstances, the CFPB also has examination and supervision powers with respect to service providers who provide a material service to a covered financial institution offering consumer financial products and services. Further, the CFPB has authority to issue rules designating non-depository “larger participants” in certain markets for consumer financial services and products for purposes of the CFPB’s supervisory authority under the Dodd-Frank Act, which the CFPB has done for several markets including the consumer reporting market. Such designated “larger participants” are subject to reporting and compliance examinations by the CFPB, which may result in increased compliance costs and potentially greater enforcement risks based on these supervisory activities. In addition, the laws and regulations issued by U.S. and foreign regulators of some of our largest financial institution customers may require them to impose additional contractual obligations on us, exercise greater oversight, and perform more rigorous audits of their key service providers such as us.

The Federal Trade Commission Act (the “FTC Act”) prohibits unfair methods of competition and unfair or deceptive acts or practices. Under the FTC Act, the FTC’s jurisdiction includes the ability to bring enforcement actions based on the security measures we employ to safeguard the personal data of consumers. Allegations that we failed to safeguard or handle such data in a reasonable manner may subject us to regulatory scrutiny or enforcement action.

The U.S. Fair Credit Reporting Act (the “FCRA”) applies to consumer reporting agencies, as well as data furnishers, and users of consumer reports such as banks and other companies, many of which are our customers. The FCRA provisions govern the accuracy, fairness and privacy of information in the files of consumer reporting agencies that engage in the practice of assembling or evaluating information relating to consumers for certain specified purposes. The FCRA limits the type of information that may be reported by consumer reporting agencies, limits the distribution and use of consumer reports, establishes consumer rights to access and dispute their own credit files, includes provisions designed to prevent identity theft and assist fraud victims, requires consumer reporting agencies to make a free annual credit report available to consumers and imposes many other requirements on consumer reporting agencies, data furnishers and users of consumer report information. These requirements can affect the manner and extent to which our customers use our products and services.

A number of states have enacted requirements similar to the FCRA. Some of these state laws impose additional, or more stringent, requirements than the FCRA, especially in connection with investigations and responses to reported inaccuracies in consumer reports. The FCRA preempts some of these state laws, but the scope of preemption continues to be defined by the courts. Various consumer credit laws and regulations in the foreign countries where we conduct business also affect the products and services we offer to our customers.

The Credit Repair Organizations Act (the “CROA”) regulates companies that claim to be able to assist consumers in improving their credit standing. There have been efforts to apply the CROA to credit monitoring services offered by consumer reporting agencies and others, which may impact certain of our products and services.

Special requirements may apply to us when providing services directly or indirectly to U.S. federal, state and local government agencies. The applicable requirements depend upon the monetary value of the awarded contract, the particular government agency awarding or funding the contract, the scope of services to be delivered, and the level of access that the agency will need to provide to us to enable us to perform the contract. For example, we may need to abide by the Privacy Act of 1974, the Internal Revenue Service’s Publication 4812, and the Federal Acquisition Regulation and associated supplemental contract clauses. Each of these laws, regulations and contract clauses imposes certain requirements, including measures for the protection of personal information or information that is otherwise categorized as sensitive by the government. Government agencies frequently modify or supplement these requirements, and consequences for violations of applicable requirements may include penalties, civil liability and for severe infractions, criminal liability.

There has been an increased focus on laws and regulations related to our business and the business of our customers relating to policy concerns regarding the operation of consumer reporting agencies, the use and accuracy of credit and alternative data, the costs of consumer reports and credit scores, the use of credit scores and fair lending, and the use, transparency, and fairness of algorithms, AI, and machine learning in business processes.

The EU AI Act, which establishes requirements for the provision and use of products that leverage AI systems, including in credit scoring, entered into force on August 1, 2024, with most provisions becoming effective in December 2026 and December 2027. Other countries, as well as the executive branch of the U.S. government and many U.S. states, are considering or have implemented laws, regulations, or standards applicable to the development, provision, and use of AI technologies in certain industries and contexts. For example, California has issued regulations under the CCPA and CPRA, and Colorado has passed a law and is issuing regulations, that govern the use of automated decision-making technology, including AI, to make certain significant or consequential decisions about individuals, including credit decisions. The California and Colorado laws are set to take effect in January 2027.

Additional laws and regulations in the U.S. and abroad that may affect our business and our current and prospective customers’ activities include, but are not limited to, those in the following significant regulatory areas:

  • Laws and regulations that limit the use of credit scoring models (e.g., state “mortgage trigger” or “inquiries” laws, state insurance restrictions on the use of credit-based insurance scores, and the E.U. Consumer Credit Directive).

  • Fair lending laws (e.g., the Equal Credit Opportunity Act and Regulation B, and the Fair Housing Act) and laws and regulations that may impose requirements relating to algorithmic fairness or accountability.

  • Laws and regulations related to data and cybersecurity, such as the Cybersecurity Act of 2015; the U.S. Department of Commerce’s National Institute of Standards and Technology’s Cybersecurity Framework; the Clarifying Lawful Overseas Use of Data Act; cyber incident notice requirements for banks and their service providers under rules and regulations issued by federal banking regulators; cybersecurity incident disclosure requirements for public companies under regulations issued by the SEC; and identity theft, file freezing, and similar state privacy laws.

  • Laws and regulations that apply to technology services and cloud-hosted services, and related digital and cyber resiliency, operational continuity, and data processing requirements, including contract termination rights (e.g., the EU Digital Operational Resilience Act, the EU Cyber Resilience Act, and the EU Data Act).

  • Laws and regulations related to extension of credit to consumers through the Electronic Fund Transfers Act and Regulation E, as well as non‑governmental VISA and MasterCard electronic payment standards.

  • Laws and regulations applicable to secondary market participants (e.g., The Federal National Mortgage Association (“Fannie Mae”) and The Federal Home Loan Mortgage Corporation (“Freddie Mac”)) that could have an impact on our scoring products and revenues, including 12 CFR Part 1254 (Validation and Approval of Credit Score Models) issued by the Federal Housing Finance Agency in accordance with Section 310 of the Economic Growth, Regulatory Relief, and Consumer Protection Act (Public Law 115-174), and any regulations, standards or criteria established pursuant to such laws or regulations, including the ongoing validation and approval of the use of the FICO® Score by Fannie Mae, Freddie Mac, and the Federal Housing Finance Agency.

  • Laws and regulations applicable to our clients and their use of our customer communication services (e.g., the Telemarketing Sales Rule, the Telephone Consumer Protection Act, the CAN-SPAM Act, the Fair Debt Collection Practices Act, and regulations promulgated thereunder, and similar state laws and similar laws in other countries).

  • Laws and regulations applicable to our insurance clients and their use of our insurance products and services.

  • The application or extension of consumer protection laws, including implementing regulations (e.g., the Consumer Financial Protection Act, the Truth In Lending Act and Regulation Z, the Fair Debt Collection Practices Act and Regulation F, the Servicemembers Civil Relief Act, and the Military Lending Act, and similar state consumer protection laws).

  • Laws and regulations governing the use of the Internet and social media, telemarketing, advertising, endorsements and testimonials.

  • Anti-money laundering laws and regulations (e.g., the Bank Secrecy Act and the USA PATRIOT Act).

  • Laws and regulations restricting transactions with sanctioned parties and regarding export controls as they apply to FICO products delivered in non-U.S. countries or to foreign nationals (e.g., Office of Foreign Asset Control sanctions and Export Administration Regulations).

  • Financial regulatory standards (e.g., Sarbanes-Oxley Act requirements to maintain and verify internal process controls, including controls for material event awareness and notification).

  • Laws and regulations that apply to the management or oversight of third parties (e.g., vendors, contractors, suppliers, partners, and distributors).

  • Laws and regulations relating to the environmental, social and governance, or sustainability, practices of companies, including enhanced climate-related disclosure requirements from regulators, such as California’s climate disclosure rules and the E.U.’s Corporate Sustainability Reporting Directive.

  • We are also subject to federal and state laws that are generally applicable to any U.S. business with national or international operations, such as antitrust and unfair competition laws, the Foreign Corrupt Practices Act, the Americans with Disabilities Act, state unfair or deceptive practices acts and various employment laws.

HUMAN CAPITAL RESOURCES

Our People

As of September 30, 2026, we employed 3,747 persons across 31 countries. Of these, our largest representation included 1,386 (37%) based in the U.S., 1,400 (37%) based in India and 247 (7%) based in the U.K. Other than to the extent mandated by applicable law in certain foreign jurisdictions, none of our employees are covered by a collective bargaining agreement, and no work stoppages were experienced during fiscal 2026.

Our Board of Directors (our “Board”) and executive leadership team believe that our people are vital to our success. The Leadership Development and Compensation Committee (the “LDCC”) of our Board oversees all human capital management policies, programs, and strategies, including but not limited to those regarding talent recruitment, development, retention, talent management, health and safety, organizational culture, workforce design, employee engagement, and compensation and benefit programs. The LDCC also periodically reviews and reports to the Board with respect to succession planning for our Chief Executive Officer and other senior management positions. In addition, our Chief Human Resources Officer reports to our Board periodically on people-focused programs.

Employee Engagement

For more than a decade, we have conducted quarterly workforce surveys to measure employee engagement and gain valued feedback and insights from our people about ways to improve the employee experience and the effectiveness of our business operations and our organizational culture. Detailed findings from these surveys, which include scores on nearly two dozen dimensions of employee engagement, ranging from access to career development opportunities to a sense of belonging to confidence in management and leadership, as well as thousands of contextual narrative comments, are promptly communicated to all employees, individual managers, the executive team and our Board to ensure awareness and drive accountability. We involve designated human resources business partners and learning consultants who work with senior leaders to explore findings, identify high value actions, and amplify messaging to help our people understand how their feedback and ideas contribute to positive organizational change.

Examples of organizational changes that have been driven by the insights from these surveys include investments in workforce capacity, broadened and more frequent company-wide communications, increased employee stock ownership through significant expansion of equity-based awards and enhancement of our Employee Stock Purchase Plan to encourage broader participation, expanded benefit programs including paid parental leave, well-being, family building, childcare reimbursement and company-funded transportation programs, enhanced incentive plan funding, and expanded investments in professional development targeting leadership and technical skills, as well as initiatives to promote a culture where all employees feel welcome at work.

With consistently high participation rates, engagement survey data provides an effective and dynamic measure of workforce sentiment, helping managers and senior leaders address issues and organizational improvement ideas that are most important to our people. In our most recent survey cycle, 84% of survey dimensions scored at or above their available external benchmark.

Organizational Culture

FICO is committed to building and reinforcing a culture where all employees feel welcome and where individual perspectives are valued. FICO believes that a highly talented workforce that includes people with a wide range of backgrounds, experiences and perspectives drives innovation while helping us relate to our global customer base. Our goal is to achieve this innovation and connection to our customer base through a culture that attracts the broadest talent audience possible, while always striving to select the most qualified individuals. We also believe that promoting a culture where each individual is truly valued allows our people to reach their full potential.

Our FICO Cares organization encourages our people to connect with and contribute to their community. We encourage employees to participate in volunteer activities by providing work schedule flexibility and paid Community Volunteer Leave. We also encourage and provide corporate matching of employee cash donations and volunteer time to qualified charitable organizations.

Across our global workforce, as of September 30, 2026, the percentage of males and females was 65% and 35%, respectively. Looking at our U.S. workforce, as of September 30, 2026, 44% were racially/ethnically diverse employees who are members of a protected class.

Additional information on our talent programs is available on the Corporate Responsibility page of our website at www.fico.com/en/corporate-responsibility. Information contained on our website is not deemed part of or incorporated by reference into this Annual Report on Form 10-K.

Talent Recruitment

We leverage organizational culture as a competitive advantage in our efforts to attract people from the broadest possible talent pool. We deploy selection practices designed to ensure strong alignment between candidate qualifications and knowledge and skills needed for success in each role, and we invest in hiring manager training and tools focused on effective selection strategies. Further, in the U.S., we detail our targeted base pay ranges on all public job postings and prohibit our recruiters from inquiring about a candidate’s current level of compensation. Our focus on the professional development of our people drives the internal posting of virtually all job opportunities. And, consistent with our remarkably low undesired attrition rate, FICO has significantly strengthened its position as an employer of choice, resulting in attractive external candidate pools.

Professional Development

To support professional development, we offer a structured onboarding program with training specific to a variety of identified career paths to help new employees become rapidly engaged and productive. We have invested in building the FICO Integrated Learning Organization (“ILO”), which is led by our Chief Learning Officer. The ILO develops customized learning content for colleagues, clients and partners around the world. We deliver high quality, targeted new hire onboarding, technology and product skill training, compliance, and management and leadership education through this “FICO Learning” platform. This allows our employees to obtain the knowledge and skills to effectively perform in their current roles, while also preparing them for new opportunities. We also offer financial support for degreed or certificated programs through a tuition reimbursement program.

We have defined specific career paths for all major functions in our organization so that our people understand how they can progress in their career by expanding their knowledge and skills. In doing so, our job titling system reflects both individual contributor (or technical) career tracks and people management career tracks to reinforce our philosophy that people can grow professionally in either track.

To further consistent administration, we conduct annual company-wide performance reviews supported by the use of performance rubrics for each major function. These rubrics set forth clear behavioral expectations for each function through a set of objective descriptors organized across our three levels of performance (Improvement Needed, Achieved Expectations, and Outstanding). In addition to rubrics, outcome-based goals are established for each individual based upon his/her specific role and priorities. Evaluation across both behavioral and outcome-based dimensions yields an overall performance assessment.

We define a “promotion” as an increase in pay band linked to the proven ability to be successful in the next level of responsibility. Our structured promotion process takes place twice annually with promotions to all job levels including senior job levels occurring with our year-end cycle (October/November) and promotions to lower and middle job levels taking place with our mid-year cycle (April/May). This process supports an integrated approach yielding improved consistency in promotion decisions, including that all groups are representatively recognized.

With the rapid emergence of AI technologies, over the past year we have provided our people with access to leading AI tools, along with training and encouragement to use them. We have invested in a human resources-focused AI model that provides our employees with real-time access to best practice people management, leadership and other educational guidance, as well as concierge-style curating of company policy and program content. This model is designed to further bolster people management effectiveness by providing our employees with access to information and tools to help them succeed.

Succession Planning

Our Board spends considerable time each year reviewing CEO and key leadership succession and development plans. These discussions include an annual dedicated review of CEO succession, as well as discussions at multiple meetings, including in executive session as needed, regarding broader key leader succession, organizational health and scenario planning in the event of unexpected leadership changes. The Board also has regular and direct exposure to senior leadership and high potential officers through formal and informal avenues throughout the year. Beyond the C-suite, we actively assess talent across the organization to optimize deployment of resources, encourage professional development, drive accountability, and identify and take actions to mitigate undesired attrition risk. At the mid-point of each fiscal year, talent assessments are performed by people managers for each team member. These assessments include a mid-year performance rating and a leadership strength rating, the combination of which yields a Talent Management Score ranging from one to nine with recommended follow-up actions associated with each score. In addition, managers identify any significant attrition risks and underlying drivers and develop related mitigation plans. Finally, for each senior leader role, managers identify potential successor candidates along with targeted development needs to encourage readiness.

For vice president-level roles, the executive team plays a central role through a process we refer to as “Session C.” This process involves a detailed evaluation of each vice president incumbent using several tools including a personal biography written by the incumbent identifying key accomplishments, career growth aspirations, and champions that can articulate their contributions. In addition, managers complete a Leader Profile for each vice president incumbent highlighting key strengths, development progress over the past year, go-forward development plans, attrition risks and drivers, and succession insights. All of these materials are centrally reviewed and discussed by the executive team during a multi-day meeting. After discussing incumbent vice presidents, the executive team evaluates any proposed candidates for promotion to vice president using a combination of promotion recommendation forms prepared by the sponsoring manager, a 360-degree performance evaluation involving self-evaluation, manager evaluation, direct report evaluation, and insights gathered from key stakeholders. Candidates for vice president-level promotion are placed “on-deck” for a one- to three-year period for observation prior to any promotion decision being finalized. This approach drives high quality, consistent decisions while ensuring our highest potential candidates are properly developed and ready when promoted.

Compensation and Benefit Programs

We regularly participate in market-based compensation surveys, seek the advice of outside experts, and leverage new hire, peer equity, and undesired attrition trend data to ensure that our base pay and incentive structures are competitive. We create a strong sense of shared purpose by having our CEO and each member of our executive leadership team participate in the same annual cash incentive bonus design as all non-sales employees across our organization.

Beyond our structured promotion cycles, all compensation actions are determined in November following the conclusion of the year-end performance review process in October. This includes promotion and market-based base pay adjustments, annual bonus awards, and long-term incentive awards. This rewards-planning cycle ensures strong linkage between performance and rewards, and it allows for centralized review and refinement of reward recommendations leading to high quality and representative decisions.

Over the course of the past decade, we’ve steadily and significantly expanded participation in our annual performance-based equity program with approximately one-third of our workforce receiving an annual long-term incentive award in fiscal 2026. In addition, we offer an Employee Stock Purchase Plan for eligible employees, which is designed to promote even broader equity participation. Finally, top 5% performers are identified as part of our year-end performance review process and these individuals are awarded substantial “Extraordinary Impact” awards in the form of restricted stock units subject to one-year cliff vesting.

We offer competitive health and welfare benefit plans with significant company subsidies to offset premiums, retirement plans with a competitive company match to encourage participation and flexible paid-time-off programs including vacation, sick time and disability time. We have paid Maternity and Parental Leave benefits totaling up to 12 weeks, and we have adopted a Well-Being Program designed to provide broad-based physical and mental health education and personal health coaching, as well as quarterly cash Wellness Awards designed to help employees fund wellness-related purchases which they find most valuable. In addition, we have a global Family Building Benefit program, which provides infertility, cryopreservation, surrogacy and adoption support services. In India, we have a Childcare Reimbursement program to assist parents of young children.

Promoting a Healthy and Safe Work Environment

We are committed to providing a safe and healthy workplace. We continuously strive to meet or exceed compliance with all laws, regulations and accepted practices pertaining to workplace safety. All employees and contractors are required to comply with established safety policies, standards, and procedures.

We foster a healthy work/life balance for our people including both remote and hybrid work location policies that provide significant flexibility surrounding work location and work schedules.

INFORMATION ABOUT OUR EXECUTIVE OFFICERS

Our executive officers as of September 30, 2026 were as follows:

NamePositions HeldAge
William J. LansingJanuary 2012–present, Chief Executive Officer and President, and member of the Board of Directors of the Company. February 2009–November 2010, Chief Executive Officer and President, Infospace, Inc. 2004–2007, Chief Executive Officer and President, ValueVision Media, Inc. 2001–2003, General Partner, General Atlantic LLC. 2000–2001, Chief Executive Officer, NBC Internet, Inc. 1998–2000, President/Chief Executive Officer, Fingerhut Companies, Inc. 1996–1998, Vice President, Corporate Business Development, General Electric Company. 1996, Executive Vice President, Chief Operating Officer, Prodigy, Inc. 1987–1996, Partner, McKinsey & Company, Inc.68
Steven P. WeberMay 2023–present, Executive Vice President, Chief Financial Officer of the Company. January 2023–May 2023, Vice President, Interim Chief Financial Officer of the Company. March 2021–January 2023, Vice President, Treasurer, Tax and Investor Relations of the Company. November 2010–March 2021, Vice President of Investor Relations and Treasurer of the Company. April 2003–November 2010, various positions with the Company. September 2001–April 2003, Senior Financial Analyst, Metris Companies. 1990–2001, various positions, Foodservice News.63
Nikhil BehlMarch 2025–present, President, Software of the Company. July 2024–March 2025, Executive Vice President, Software of the Company. August 2023–July 2024, Executive Vice President, Chief Marketing Officer of the Company. April 2014–August 2023, Vice President, Chief Marketing Officer of the Company. October 2013–April 2014, Consultant to the Company. February 2012–October 2013, Chief Executive Officer of Supplizer. August 2011–January 2012, Chief Executive Officer of Zoostores.com. July 2010–August 2011, Chief Executive Officer, Mercantila Business Unit of Infospace. 2007–2010, Chief Merchandising Officer of Mercantila. 1995–June 2007, various positions, including VP Sales & Operations and VP Sales & Customer Service, Home & Home Office Store of Hewlett Packard.52
Thomas A. BowersAugust 2020–present, Executive Vice President, Corporate Strategy of the Company. September 2019–August 2020, Vice President, Business Consulting of the Company. April 2018–September 2019, Founder and Managing Partner, M Cubed Development, LLC. August 2012–March 2018, Executive Vice President, American Savings Bank. 1987–2012, Senior Partner and various positions, McKinsey & Company, Inc.71
Richard S. DealNovember 2015–present, Executive Vice President, Chief Human Resources Officer of the Company. August 2007–November 2015, Senior Vice President, Chief Human Resources Officer of the Company. January 2001–August 2007, Vice President, Human Resources of the Company. 1998–2001, Vice President, Human Resources, Arcadia Financial, Ltd. 1993–1998, managed broad range of human resources corporate and line consulting functions with U.S. Bancorp.59
Michael S. LeonardNovember 2011–present, Vice President, Chief Accounting Officer of the Company. November 2007–November 2011, Senior Director, Finance of the Company. July 2000–November 2007, Director, Finance of the Company. 1998–2000, Controller of Natural Alternatives International, Inc. 1994–1998, various audit staff positions at KPMG LLP.61
Mark R. ScadinaFebruary 2009–present, Executive Vice President, General Counsel and Corporate Secretary of the Company. June 2007–February 2009, Senior Vice President, General Counsel and Corporate Secretary of the Company. 2003–2007, various senior positions including Executive Vice President, General Counsel and Corporate Secretary, Liberate Technologies, Inc. 1999–2003, various leadership positions including Vice President and General Counsel, Intertrust Technologies Corporation. 1994–1999, Associate, Pennie and Edmonds LLP.57

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