Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

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Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Forward-Looking Statements

This quarterly report contains “forward-looking statements” intended to qualify for the safe harbor from liability established by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include those that express a plan, belief, expectation, estimation, anticipation, intent, contingency, future development or similar expression, and can generally be identified as forward-looking because they include words such as “believes,” “anticipates,” “expects,” “could,” “should,” or words of similar meaning. Statements that describe our future plans, objectives or goals are also forward-looking statements.

The forward-looking statements in this report involve significant risks and uncertainties, and a number of factors, both foreseen and unforeseen, that could cause actual results to differ materially from our current expectations. The factors that may affect our results include, among others, the following, many of which may continue to be amplified by the COVID-19 pandemic: the duration and intensity of the COVID-19 pandemic, including how quickly the global economy recovers from the impact of the pandemic; governmental and private sector responses to the COVID-19 pandemic and the impact of such responses on us; the impact of the COVID-19 pandemic on our employees, clients, vendors, supply chain, operations and sales; our ability to compete effectively against new and existing competitors and to continue to introduce competitive new products and services on a timely, cost-effective basis; changes in customer demand for our products and services; the ability of our technology to keep pace with a rapidly evolving marketplace; the success of our merchant alliances, some of which we do not control; the impact of a security breach or operational failure on our business including disruptions caused by other participants in the global financial system; the failure of our vendors and merchants to satisfy their obligations; the successful management of credit and fraud risks in our business and merchant alliances; changes in local, regional, national and international economic or political conditions, including those resulting from heightened inflation, a recession, or intensified international hostilities, and the impact they may have on us and our customers; the effect of proposed and enacted legislative and regulatory actions affecting us or the financial services industry as a whole; our ability to comply with government regulations and applicable card association and network rules; the protection and validity of intellectual property rights; the outcome of pending and future litigation and governmental proceedings; our ability to successfully identify, complete and integrate acquisitions, and to realize the anticipated benefits associated with the same; the impact of our strategic initiatives; our ability to attract and retain key personnel; volatility and disruptions in financial markets that may impact our ability to access preferred sources of financing and the terms on which we are able to obtain financing or increase our costs of borrowing; adverse impacts from currency exchange rates or currency controls; changes in corporate tax and interest rates; and other factors included in "Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021 and in other documents that we file with the Securities and Exchange Commission, which are available at http://www.sec.gov. You should consider these factors carefully in evaluating forward-looking statements and are cautioned not to place undue reliance on such statements, which speak only as of the date of this report. We undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this report.

Management’s discussion and analysis of financial condition and results of operations is provided as a supplement to our unaudited consolidated financial statements and accompanying notes to help provide an understanding of our financial condition, the changes in our financial condition and our results of operations. Our discussion is organized as follows:

  • Overview. This section contains background information on our company and the services and products that we provide, acquisitions and dispositions, and the trends affecting our industry in order to provide context for management’s discussion and analysis of our financial condition and results of operations.

  • Changes in critical accounting policies and estimates. This section contains a discussion of changes since our Annual Report on Form 10-K for the year ended December 31, 2021 in the accounting policies that we believe are important to our financial condition and results of operations and that require judgment and estimates on the part of management in their application.

  • Results of operations. This section contains an analysis of our results of operations presented in the accompanying unaudited consolidated statements of income by comparing the results for the three and six months ended June 30, 2022 to the comparable period in 2021.

  • Liquidity and capital resources. This section provides an analysis of our cash flows and a discussion of our outstanding debt at June 30, 2022.

Overview

Company Background

We are a leading global provider of payments and financial services technology solutions. We serve clients around the globe, including merchants, banks, credit unions, financial technology companies and corporate clients. We provide account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale (“POS”) and business management platform.

We aspire to move money and information in a way that moves the world by delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. We are focused on driving growth and creating value by assembling a high-performing and diverse team, integrating our solutions, delivering operational excellence, allocating capital in a disciplined manner, including share repurchase and merger and acquisition activity, and delivering breakthrough innovation.

Our operations are comprised of the Merchant Acceptance (“Acceptance”) segment, the Financial Technology (“Fintech”) segment and the Payments and Network (“Payments”) segment.

The businesses in our Acceptance segment provide a wide range of commerce-enabling solutions to merchants of all sizes and types around the world. These solutions include POS merchant acquiring and digital commerce services; mobile payment services; security and fraud protection products; CaratSM, our omnichannel commerce ecosystem; Clover, our cloud-based POS and business management platform, which includes a marketplace for proprietary and third-party business applications; and Clover Connect, our independent software vendor (“ISV”) platform. We distribute the products and services in the global Acceptance segment businesses through a variety of channels, including direct sales teams, strategic partnerships with agent sales forces, ISVs, financial institutions, and other strategic partners in the form of joint venture alliances, revenue sharing alliances, and referral agreements. Merchants, financial institutions and distribution partners in the Acceptance segment are frequently clients of our other segments.

The businesses in our Fintech segment provide financial institutions around the world with the technology solutions they need to run their operations, including products and services that enable financial institutions to process customer deposit and loan accounts and manage an institution's general ledger and central information files. As a complement to the core account processing functionality, the global Fintech segment businesses also provide digital banking, financial and risk management, professional services and consulting, item processing and source capture, and other products and services that support numerous types of financial transactions. Certain of the businesses in the Fintech segment provide products or services to corporate clients to facilitate the management of financial processes and transactions. Many of the products and services offered in the Fintech segment are integrated with products and services provided by our other segments.

The businesses in our Payments segment provide financial institutions and corporate clients around the world with the products and services required to process digital payment transactions. This includes card transactions such as debit, credit and prepaid card processing and services; a range of network services, security and fraud protection products; and card production and print services. In addition, the Payments segment businesses offer non-card digital payment software and services, including bill payment, account-to-account transfers, person-to-person payments, electronic billing, and security and fraud protection products. Clients of the global Payments segment businesses reflect a wide range of industries, including merchants, distribution partners and financial institution customers in our other segments.

Corporate and Other supports the reportable segments described above, and consists of amortization of acquisition-related intangible assets, unallocated corporate expenses and other activities that are not considered when we evaluate segment performance, such as gains or losses on sales of businesses, certain assets or investments, costs associated with acquisition and divestiture activity, certain transition services revenue associated with various dispositions, and our Output Solutions postage reimbursements.

Acquisitions

We frequently review our portfolio to ensure we have the necessary business assets to execute our strategy. We expect to acquire businesses when we identify: a compelling strategic need, such as a product, service or technology that helps meet client demand; an opportunity to change industry dynamics; a way to achieve business scale; or similar considerations. We expect to divest businesses that are not in line with our market, product or financial strategies.

2022 Acquisitions

On June 1, 2022, we acquired The LR2 Group, LLC (“City POS”), an independent sales organization (“ISO”) that promotes payment processing services and facilitates the sale of point-of-sale equipment for merchants. City POS is included within our

Acceptance segment and expands the reach of our merchant services business. On April 1, 2022, we acquired a remaining ownership interest in Finxact, Inc. (“Finxact”), a developer of cloud-native banking solutions powering digital transformation throughout the financial services sector. Finxact is included within our Fintech segment and advances our digital banking strategy, expanding our account processing, digital, and payments solutions. We acquired these businesses for an aggregate purchase price of approximately $671 million, net of $27 million of acquired cash.

2021 Acquisitions

On November 22, 2021, we acquired BentoBox CMS, Inc. (“BentoBox”), a digital marketing and commerce platform that helps restaurants connect with their guests. BentoBox is included within the Acceptance segment and further expands our Clover dining solutions and commerce and business management capabilities. On November 15, 2021, we acquired a remaining ownership interest in NetPay Solutions Group (“NetPay”), a multi-channel payment service provider offering a range of capabilities around onboarding, customer lifecycle, risk management and settlement to businesses of all sizes. NetPay is included within the Acceptance segment and further expands our merchant services business. On October 1, 2021, we acquired Integrity Payments, LLC (“AIP”), an ISO that promotes payment processing services for merchants and is included within the Acceptance segment. On June 14, 2021, we acquired Spend Labs Inc. (“SpendLabs”), a mobile-native, cloud-based software provider of commercial card payment solutions. SpendLabs is included within the Payments segment and further expands our digital capabilities across mobile and desktop devices for small and mid-sized businesses. On May 4, 2021, we acquired Pineapple Payments Holdings, LLC (“Pineapple Payments”), an ISO that provides payment processing, proprietary technology, and payment acceptance solutions for merchants. Pineapple Payments is included within the Acceptance segment and expands the reach of our payment solutions through its technology- and relationship-led distribution channels. On March 1, 2021, we acquired Radius8, Inc. (“Radius8”), a provider of a platform that uses consumer location and other information to drive incremental merchant transactions. Radius8 is included within the Acceptance segment and enhances our ability to help merchants increase sales, expand mobile application registration and improve one-to-one target marketing. On January 22, 2021, we acquired a remaining ownership interest in Ondot Systems, Inc. (“Ondot”), a digital experience platform provider for financial institutions. Ondot is included within the Payments segment and further expands our digital capabilities, enhancing our suite of integrated payments, banking and merchant solutions. We acquired these businesses for an aggregate purchase price of approximately $882 million, net of $43 million of acquired cash, and including earn-out provisions at an aggregate fair value of $34 million. The results of operations for these acquired businesses are included in our consolidated results from the respective dates of acquisition.

Industry Trends

The global payments landscape continues to evolve, with rapidly advancing technologies and a steady expansion of digital payments, e-commerce and innovation in real-time payments infrastructure. Because of this growth, competition also continues to evolve. Business and consumer expectations continue to rise, with a focus on convenience and security. To meet these expectations, payments companies are focused on modernizing their technology, expanding the use of data and enhancing the customer experience.

Merchants

The rapid growth in and globalization of mobile and e-commerce, driven by consumers’ desire for simpler, more efficient shopping experiences, has created an opportunity for merchants to reach consumers in high-growth online and mobile settings, which often requires a merchant acquiring provider to enable and optimize the acceptance of payments. Merchants are demanding simpler, integrated, and modern POS systems to help manage their everyday business operations. When combined with the ever-increasing ways a consumer can pay for goods and services, merchants have sought modern POS systems to streamline this complexity. Furthermore, merchants can now search, discover, compare, purchase and even install a new POS system through direct, digital-only experiences. This direct, digital-only channel is quickly becoming a source of new merchant acquisition opportunities, especially with respect to smaller merchants.

In addition, there are numerous software-as-a-service (“SaaS”) solutions in the industry, many of which have chosen to integrate merchant acquiring within their software as a way to further monetize their client relationships. SaaS solutions that integrate payments are often referred to as ISVs, and we believe there are thousands of these potential distribution partnership opportunities available to us.

We believe that our merchant acquiring products and solutions create compelling value propositions for merchant clients of all sizes, from small and mid-sized businesses to medium-sized regional businesses to global enterprise merchants, and across all verticals. Furthermore, we believe that our sizable and diverse client base, combined with valued partnerships with merchant acquiring businesses of small, medium and large financial institutions, and non-financial institutions, gives us a solid foundation for growth.

Financial Institutions

Financial service providers regularly introduce and implement new payment, deposit, risk management, lending and investment products, and the distinctions among the products and services traditionally offered by different types of financial institutions continue to narrow as they seek to serve the same customers. At the same time, the evolving global regulatory and cybersecurity landscape has continued to create a challenging operating environment for financial institutions. These conditions are driving heightened interest in solutions that help financial institutions win and retain customers, generate incremental revenue, comply with regulations and enhance operating efficiency. Examples of these solutions include electronic payments and delivery methods such as internet, mobile and tablet banking, sometimes referred to as “digital channels,” which enable financial institutions to offer their customers an industry-leading digital banking experience.

The focus on digital channels by both financial institutions and their customers, as well as the growing volume and types of payment transactions in the marketplace, continues to elevate the data and transaction processing needs of financial institutions. We expect that financial institutions will continue to invest significant capital and human resources to process transactions, manage information, maintain regulatory compliance and offer innovative new services to their customers in this rapidly evolving and competitive environment. We anticipate that we will benefit over the long term from the trend of financial institutions moving from in-house technology to outsourced solutions as they seek to remain current on technology changes in an evolving marketplace. We believe that economies of scale in developing and maintaining the infrastructure, technology, products, services and networks necessary to be competitive in such an environment are essential to justify these investments, and we anticipate that demand for products that facilitate customer interaction with financial institutions, including a unified, seamless customer experience across mobile and online channels, will continue to increase, which we expect to create revenue opportunities for us.

In addition to the trends described above, during the past 25 years, the number of financial institutions in the United States has declined at a relatively steady rate of approximately 3% per year, primarily as a result of voluntary mergers and acquisitions. Rather than reducing the overall market, these consolidations transfer accounts among financial institutions. If a client loss occurs due to merger or acquisition, we typically receive a contract termination fee based on the size of the client and how early in the contract term the contract is terminated. These fees can vary from period to period with the variance depending on the quantum of financial institution merger activity in a given period and whether or not our clients are involved in the activity. Our focus on long-term client relationships and recurring, transaction-oriented products and services has also reduced the impact that consolidation in the financial services industry has had on us. We believe that the integration of our products and services creates a compelling value proposition for our clients by providing, among other things, new sources of revenue and opportunities to reduce their costs. Furthermore, we believe that our sizable and diverse client base, combined with our position as a leading provider of non-discretionary, recurring revenue-based products and services, gives us a solid foundation for growth.

Recent Market Conditions

Since early 2020, the world has been, and continues to be, impacted by the coronavirus (“COVID-19”) pandemic. The COVID-19 pandemic, and various measures imposed by the governments of many countries, states, cities and other geographic regions to prevent its spread, have negatively impacted, and may continue to negatively impact, global economic and market conditions, including levels of consumer and business spending. The environment surrounding COVID-19 and countermeasures taken to reduce its spread may impact our future performance and remains difficult to predict.

Beginning in 2021, we began observing increasing shortages and delays in the global supply chain for components and inputs necessary to our businesses, such as semiconductors, paper and plastic, and may experience difficulty procuring those components and inputs in the future on a timely basis or at historical prices. In addition, the impacts of the macroeconomic environment, including supply chain shortages, higher inflation rates, and other global economic conditions, have impacted, and may continue to impact, our business, consumer spending and the economy as a whole.

Changes in Critical Accounting Policies and Estimates

Our consolidated financial statements and accompanying notes have been prepared in accordance with accounting principles generally accepted in the United States, which require management to make estimates, judgments and assumptions that affect the reported amount of assets, liabilities, revenue and expenses. In our Annual Report on Form 10-K for the year ended December 31, 2021, we identified our critical accounting policies and estimates. We continually evaluate the accounting policies and estimates that we use to prepare our consolidated financial statements, including for recently adopted accounting pronouncements, and base our estimates on historical experience and assumptions that we believe are reasonable in light of current circumstances. Actual amounts and results could differ materially from these estimates. There have been no material changes to our critical accounting policies and estimates from those disclosed in our Annual Report on Form 10-K for the year ended December 31, 2021.

Results of Operations

The following table presents certain amounts included in our consolidated statements of income, the relative percentage that those amounts represent to revenue and the change in those amounts from year to year. This information should be read together with the unaudited consolidated financial statements and accompanying notes. The unaudited financial results presented below have been affected by acquisitions, dispositions, and foreign currency fluctuations.

Three Months Ended June 30,
20222021Percentage of Revenue (1)Increase (Decrease)
(In millions)20222021$%
Revenue:
Processing and services$3,696$3,36183.1%83.0%$33510%
Product75469016.9%17.0%649%
Total revenue4,4504,051100.0%100.0%39910%
Expenses:
Cost of processing and services1,5021,49840.6%44.6%4—%
Cost of product54246971.9%68.0%7316%
Sub-total2,0441,96745.9%48.6%774%
Selling, general and administrative1,5461,44034.7%35.5%1067%
Total expenses3,5903,40780.7%84.1%1835%
Operating income86064419.3%15.9%21634%
Interest expense, net(176)(175)(4.0)%(4.3)%11%
Other (expense) income(66)1(1.5)%—%(67)n/m
Income before income taxes and income from investments in unconsolidated affiliates61847013.9%11.6%14831%
Income tax provision(137)(228)(3.1)%(5.6)%(91)40%
Income from investments in unconsolidated affiliates128422.9%1.0%86n/m
Net income60928413.7%7.0%325114%
Less: net income attributable to noncontrolling interests11150.2%0.4%(4)(27)%
Net income attributable to Fiserv, Inc.$598$26913.4%6.6%$329122%

(1)Percentage of revenue is calculated as the relevant revenue, expense or income amount divided by total revenue, except for cost of processing and services and cost of product amounts, which are divided by the related component of revenue.

Six Months Ended June 30,
20222021Percentage of Revenue (1)Increase (Decrease)
(In millions)20222021$%
Revenue:
Processing and services$7,060$6,41582.2%82.2%$64510%
Product1,5281,39117.8%17.8%13710%
Total revenue8,5887,806100.0%100.0%78210%
Expenses:
Cost of processing and services2,9382,89541.6%45.1%431%
Cost of product1,07897970.5%70.4%9910%
Sub-total4,0163,87446.8%49.6%1424%
Selling, general and administrative3,0132,81335.1%36.0%2007%
Gain on sale of assets(147)—(1.7)%—%(147)n/m
Total expenses6,8826,68780.1%85.7%1953%
Operating income1,7061,11919.9%14.3%58752%
Interest expense, net(344)(351)(4.0)%(4.5)%72%
Other (expense) income(70)22(0.8)%0.3%(92)n/m
Income before income taxes and income from investments in unconsolidated affiliates1,29279015.0%10.1%50264%
Income tax provision(235)(246)(2.7)%(3.2)%11(4)%
Income from investments in unconsolidated affiliates234582.7%0.7%176n/m
Net income1,29160215.0%7.7%689114%
Less: net income attributable to noncontrolling interests24290.3%0.4%(5)(17)%
Net income attributable to Fiserv, Inc.$1,267$57314.8%7.3%$694121%

(1)Percentage of revenue is calculated as the relevant revenue, expense or income amount divided by total revenue, except for cost of processing and services and cost of product amounts, which are divided by the related component of revenue.

Three Months Ended June 30,
(In millions)AcceptanceFintechPaymentsCorporate and OtherTotal
Total revenue:
2022$1,901$803$1,518$228$4,450
20211,6667541,4212104,051
Revenue growth$235$49$97$18$399
Revenue growth percentage14%6%7%10%
Operating income (loss):
2022$593$281$662$(676)$860
2021524273629(782)644
Operating income growth$69$8$33$106$216
Operating income growth percentage13%3%5%34%
Operating margin:
202231.2%35.0%43.6%19.3%
202131.4%36.2%44.3%15.9%
Operating margin (decline) growth (1)(20)bps(120)bps(70)bps340bps
Six Months Ended June 30,
(In millions)AcceptanceFintechPaymentsCorporate and OtherTotal
Total revenue:
2022$3,554$1,581$2,980$473$8,588
20213,0631,4902,8264277,806
Revenue growth$491$91$154$46$782
Revenue growth percentage16%6%5%10%
Operating income (loss):
2022$1,063$556$1,280$(1,193)$1,706
20219115191,207(1,518)1,119
Operating income growth$152$37$73$325$587
Operating income growth percentage17%7%6%52%
Operating margin:
202229.9%35.2%42.9%19.9%
202129.7%34.9%42.7%14.3%
Operating margin growth (1)20bps30bps20bps560bps

(1)Represents the basis point growth or decline in operating margin.

Operating margin percentages are calculated using actual, unrounded amounts.

Total Revenue

Total revenue increased $399 million, or 10%, in the second quarter of 2022 and $782 million, or 10%, in the first six months of 2022 compared to 2021. The revenue increase was driven by higher processing revenue and product sales across all of our business segments.

Revenue in our Acceptance segment increased $235 million, or 14%, in the second quarter of 2022 and $491 million, or 16%, in the first six months of 2022 compared to 2021. The revenue increase was driven by higher global merchant acquiring payment and transaction volumes, including an increase in global accounts and locations from small and mid-sized businesses to enterprise merchants and ISVs.

Revenue in our Fintech segment increased $49 million, or 6%, in the second quarter of 2022 and $91 million, or 6%, in the first six months of 2022 compared to 2021. The revenue increase was primarily driven by higher processing revenue across our Fintech businesses of 2% and 3%, in the second quarter and first six months of 2022, respectively, while license and termination fee revenue contributed 2% to segment revenue growth both in the second quarter and first six months of 2022.

Revenue in our Payments segment increased $97 million, or 7%, in the second quarter of 2022 and $154 million, or 5%, in the first six months of 2022 compared to 2021. In both the second quarter and first six months of 2022, our debit processing business contributed 3% to Payments revenue growth and our output solutions business contributed 2%, primarily driven by new client growth. Our credit processing business contributed 1% in both the second quarter and first six months of 2022, primarily driven by an increase in active accounts.

Revenue at Corporate and Other increased $18 million, or 9%, in the second quarter of 2022 and $46 million, or 11%, in the first six months of 2022 compared to 2021, primarily due to increased postage revenue.

Total Expenses

Total expenses increased $183 million, or 5%, in the second quarter of 2022 and $195 million, or 3%, in the first six months of 2022 compared to 2021. Total expenses as a percentage of total revenue decreased 340 basis points to 80.7% in the second quarter of 2022 and 560 basis points to 80.1% in the first six months of 2022 compared to 2021. Total expenses as a percentage of total revenue were favorably impacted in the second quarter and first six months of 2022 by a $109 million and $212 million, respectively, reduction in acquisition and integration related expense. Total expenses as a percentage of total revenue for the first six months of 2022 were also favorably impacted by operating leverage accompanying scalable revenue growth and a $147 million pre-tax gain associated with the sale of certain merchant contracts of a joint venture. The favorable impact was partially offset in the second quarter and first six months of 2022 by increased costs associated with our continued investment in our businesses for growth.

Cost of processing and services as a percentage of processing and services revenue decreased to 40.6% in the second quarter of 2022 compared to 44.6% in the second quarter of 2021 and decreased to 41.6% in the first six months of 2022 compared to 45.1% in the first six months of 2021. Cost of processing and services as a percentage of processing and services revenue was favorably impacted in the second quarter and first six months of 2022 by a reduction in acquisition and integration related expenses of approximately 230 basis points and 220 basis points, respectively, as well as strong operating leverage across our businesses. The favorable impact was partially offset by an increase in severance costs of 60 basis points and 80 basis points in the second quarter and first six months of 2022, as well as an increase in costs associated with our continued investment in the business, in both the second quarter and first six months of 2022.

Cost of product as a percentage of product revenue increased to 71.9% in the second quarter of 2022 compared to 68.0% in the second quarter of 2021 and increased to 70.5% in the first six months of 2022 compared to 70.4% in the first six months of 2021. Compared to the prior year period, the cost of product as a percentage of product revenue was generally consistent during the first six months of 2022, while the cost of product as a percentage of product revenue during the second quarter of 2022 increased as a result of increased lower margin postage revenue.

Selling, general and administrative expenses as a percentage of total revenue decreased to 34.7% in the second quarter of 2022 compared to 35.5% in the second quarter of 2021 and decreased to 35.1% in the first six months of 2022 compared to 36.0% in the first six months of 2021. The decrease in selling, general and administrative expenses as a percentage of total revenue in the second quarter and first six months of 2022 was primarily due to a reduction in amortization of acquisition-related intangible assets of approximately 100 basis points in both the second quarter and first six months of 2022.

The $147 million pre-tax gain on sale of assets in the first six months of 2022 resulted from the sale of certain merchant contracts in conjunction with the mutual termination of one of our merchant alliance joint ventures.

Operating Income and Operating Margin

Total operating income increased $216 million, or 34%, in the second quarter of 2022 and $587 million, or 52%, in the first six months of 2022 compared to 2021. Total operating margin increased 340 basis points to 19.3% in the second quarter of 2022 and 560 basis points to 19.9% in the first six months of 2022 compared to 2021. Total operating income and total operating margin benefited from revenue growth in the second quarter and first six months of 2022, along with a reduction in acquisition and integration related expenses. Total operating income and total operating margin were also favorably impacted by a $147 million pre-tax gain on the sale of certain merchant contracts of a joint venture in the first six months of 2022. Total operating margin in the second quarter of 2022 was slightly offset by costs associated with our continued investments in our businesses for growth and higher costs due to inflation.

Operating income in our Acceptance segment increased $69 million, or 13%, in the second quarter of 2022 and $152 million, or 17%, in the first six months of 2022 compared to 2021. Operating margin was relatively consistent in both the second quarter and first six months of 2022 compared to 2021. Acceptance segment operating income growth in the first six months of 2022 was primarily due to revenue growth.

Operating income in our Fintech segment increased $8 million, or 3%, in the second quarter of 2022 and $37 million, or 7%, in the first six months of 2022 compared to 2021. Operating margin decreased 120 basis points to 35.0% in the second quarter of 2022 and increased 30 basis points to 35.2% in the first six months of 2022 compared to 2021. Operating income and margin were favorably impacted from an increase in license and termination fee revenue in the first six months of 2022. Operating margin in the second quarter of 2022 was reduced by increased costs related to our continuing investment in the business, including an impact of 90 basis points related to the recent acquisition of Finxact.

Operating income in our Payments segment increased $33 million, or 5%, in the second quarter of 2022 and $73 million, or 6%, in the first six months of 2022 compared to 2021. Operating margin decreased 70 basis points to 43.6% in the second quarter of 2022 and increased 20 basis points to 42.9% in the first six months of 2022 compared to 2021. Payments segment operating margin in the second quarter was primarily reduced by an increase in the lower margin output solutions business and higher costs due to inflation. Payments segment operating income and margin growth in the first six months of 2022 was primarily due to scalable revenue growth from our debit processing business.

The operating loss in Corporate and Other decreased $106 million in the second quarter of 2022 and $325 million in the first six months of 2022 compared to 2021. Corporate and Other was favorably impacted by a reduction in acquisition and integration related expenses and a $147 million pre-tax gain associated with the sale of certain merchant contracts of a joint venture.

Interest Expense, Net

Interest expense, net was relatively consistent in the second quarter of 2022 and decreased $7 million, or 2%, in the first six months of 2022 compared to 2021 primarily due to lower-rate commercial paper borrowings.

Other (Expense) Income

Other (expense) increased $92 million in the first six months of 2022 compared to 2021. Other (expense) income includes net foreign currency transaction gains and losses, gains or losses from a change in fair value of investments in certain equity securities, and amounts related to debt guarantee arrangements of certain joint ventures. Net foreign currency transaction (losses) gains were ($18) million and $1 million in the first six months of 2022 and 2021, respectively. Other (expense) in the first six months of 2022 also included net pre-tax expense of $59 million associated with joint venture debt guarantees. Other income in the first six months of 2021 included $12 million related to a pre-tax gain on the remeasurement of a previously held investment in Ondot to fair value upon acquiring the remaining ownership interest in the entity.

Income Tax Provision

Income tax provision as a percentage of income before income taxes and income from investments in unconsolidated affiliates was 22.2% and 48.5% in the second quarter of 2022 and 2021, respectively, and was 18.2% and 31.1% for the first six months of 2022 and 2021, respectively. For the three months ended June 30, 2021, the effective tax rate included $134 million of income tax expense attributed to the revaluation of certain net deferred tax liabilities, primarily related to intangible assets and investments in joint ventures recognized at fair value in connection with the acquisition of First Data, reflecting the effect of enacted corporate income tax rate changes in the United Kingdom (tax rate increase from 19% to 25% starting in 2023) and Argentina (tax rate increase from 25% to 35%).

The effective income tax rate for each of the six months ended June 30, 2022 and 2021 includes discrete tax benefits from subsidiary restructurings and equity compensation related tax benefits. The effective income tax rate for the six months ended June 30, 2021 also included the impact of the revaluation of certain net deferred tax liabilities described above.

Income from Investments in Unconsolidated Affiliates

Our share of net income from affiliates accounted for using the equity method is reported as income from investments in unconsolidated affiliates and the related tax expense is reported within the income tax provision in the consolidated statements of income. Income from investments in unconsolidated affiliates, including acquired intangible asset amortization from valuations in purchase accounting, was $128 million and $42 million in the second quarter of 2022 and 2021, respectively, and $234 million and $58 million in the first six months of 2022 and 2021, respectively*.* Income from investments in unconsolidated affiliates in the first six months of 2022 includes pre-tax gains totaling $209 million primarily related to the acquisition-date fair value remeasurement of our previously held equity interest in Finxact of $110 million, as well as $80 million resulting from the dilution of our ownership interest in conjunction with the Sagent, M&C, LLC transaction with a third

party. Income from investments in unconsolidated affiliates in the first six months of 2021 included a $33 million pre-tax gain resulting from the sale of our remaining ownership interest in InvestCloud, as well as a $28 million pre-tax gain resulting from the dilution of our ownership interest in connection with the Tegra118 merger with a third party.

Net Income Attributable to Noncontrolling Interests

Net income attributable to noncontrolling interests and redeemable noncontrolling interests relates to the minority partners’ share of the net income in our consolidated subsidiaries. Net income attributable to noncontrolling interests, including acquired intangible asset amortization from valuations in purchase accounting, was $11 million and $15 million in the second quarter of 2022 and 2021, respectively, and $24 million and $29 million in the first six months of 2022 and 2021, respectively.

Net Income Per Share – Diluted

Net income attributable to Fiserv, Inc. per share-diluted was $0.92 and $0.40 in the second quarter of 2022 and 2021, respectively, and was $1.94 and $0.85 in the first six months of 2022 and 2021, respectively. Net income attributable to Fiserv, Inc. per share-diluted in the first six months of 2022 includes a $110 million pre-tax gain from the acquisition-date fair value remeasurement of our previously held equity interest in Finxact. Net income attributable to Fiserv, Inc. per share-diluted in the first six months of 2021 included $134 million of certain discrete tax expenses discussed above.

Liquidity and Capital Resources

General

Our primary liquidity needs in the ordinary course of business are to: (i) fund normal operating expenses; (ii) meet the interest and principal requirements of our outstanding indebtedness, including finance leases; and (iii) fund capital expenditures and operating lease payments. We believe these needs will be satisfied in both the short term and the long term using cash flow generated by our operations, along with our cash and cash equivalents of $883 million, proceeds from the issuance of U.S. dollar and Euro commercial paper, and available capacity (as further discussed within the Indebtedness section below) under our revolving credit facility of $3.6 billion (net of $2.4 billion of capacity designated for outstanding borrowings under our commercial paper programs and letters of credit) at June 30, 2022.

The following table summarizes our operating cash flow and capital expenditure amounts for the six months ended June 30, 2022 and 2021, respectively:

Six Months Ended June 30,Increase (Decrease)
(In millions)20222021$%
Net income$1,291$602$689
Depreciation and amortization1,6301,635(5)
Share-based compensation15512728
Deferred income taxes(317)(69)(248)
Gain on sale of assets(147)—(147)
Income from investments in unconsolidated affiliates(234)(58)(176)
Distributions from unconsolidated affiliates411328
Non-cash impairment charges—5(5)
Net changes in working capital and other(614)(242)(372)
Operating cash flow$1,805$2,013$(208)(10)%
Capital expenditures, including capitalized software and other intangibles$718$494$22445%

Our net cash provided by operating activities, or operating cash flow, was $1.8 billion in the first six months of 2022, a decrease of 10% compared with $2.0 billion in the first six months of 2021. This decrease was primarily attributable to higher working capital use compared to the prior period, including increased accounts receivable corresponding to revenue growth, partially offset by improved operating results.

Our current policy is to use our operating cash flow primarily to fund capital expenditures, share repurchases, acquisitions and to repay debt rather than to pay dividends. Our capital expenditures were approximately 8% and 6% of our total revenue for the first six months of 2022 and 2021, respectively.

Share Repurchases

We repurchased $1.0 billion and $1.2 billion (including the repurchase described below) of our common stock during the first six months of 2022 and 2021, respectively. As of June 30, 2022, we had approximately 32.1 million shares remaining under our current repurchase authorization. Shares repurchased are generally held for issuance in connection with our equity plans.

In May 2021, New Omaha Holdings L.P. (“New Omaha”), a shareholder of ours, completed an underwritten secondary public offering of 23.0 million shares of our common stock (the “offering”). We repurchased from the underwriters 5.0 million shares of our common stock that were subject to the offering. The share repurchase totaled $588 million and was funded with cash on hand. The repurchased shares were cancelled and no longer outstanding following the completion of the share repurchase.

Acquisitions and Dispositions

Acquisitions

In June 2022, we acquired City POS and, in April 2022, we acquired a remaining ownership interest in Finxact. We acquired these businesses for an aggregate purchase price of approximately $671 million, net of $27 million of acquired cash. We funded these acquisitions by utilizing a combination of available cash and commercial paper notes.

In November 2021 we acquired BentoBox, in October 2021 we acquired AIP, in June 2021 we acquired SpendLabs, in May 2021 we acquired Pineapple Payments, and in March 2021 we acquired Radius8. Additionally, in November 2021, we acquired a remaining ownership interest in NetPay, and in January 2021, we acquired a remaining ownership interest in Ondot, in which we previously held noncontrolling equity interests. We acquired these businesses for an aggregate purchase price of $882 million, net of $43 million of acquired cash, and including earn-out provisions at an aggregate fair value of $34 million. We funded these acquisitions by utilizing a combination of available cash, commercial paper notes and existing availability under our revolving credit facility. The results of operations for these acquired businesses are included in our consolidated results from the respective dates of acquisition.

Dispositions

In March 2022, we mutually agreed to terminate a merchant alliance joint venture with a minority partner. Upon termination of the joint venture, we received proceeds of $175 million from the sale of certain merchant contracts.

We previously maintained a noncontrolling interest in Tegra118, LLC (“Tegra118”) which was accounted for under the equity method. In February 2021, Tegra118 completed a merger with a third party, resulting in a dilution of our ownership interest in the combined new entity, Wealthtech Holdings, LLC, which was subsequently renamed as InvestCloud. In connection with the transaction, we made an additional capital contribution, funded under our revolving credit facility, of $200 million into the combined entity and, in June 2021, we sold our entire ownership interest in InvestCloud for $466 million. The net proceeds from the sale were primarily used to pay down outstanding borrowings on our term loan facility.

Indebtedness

(In millions)June 30, 2022December 31, 2021
Short-term and current maturities of long-term debt:
Foreign lines of credit$313$240
Finance lease and other financing obligations287268
Total short-term and current maturities of long-term debt$600$508
Long-term debt:
3.500% senior notes due October 2022$700$700
0.375% senior notes due July 2023 (Euro-denominated)526566
3.800% senior notes due October 20231,0001,000
2.750% senior notes due July 20242,0002,000
3.850% senior notes due June 2025900900
2.250% senior notes due July 2025 (British Pound-denominated)640705
3.200% senior notes due July 20262,0002,000
2.250% senior notes due June 20271,0001,000
1.125% senior notes due July 2027 (Euro-denominated)526566
4.200% senior notes due October 20281,0001,000
3.500% senior notes due July 20293,0003,000
2.650% senior notes due June 20301,0001,000
1.625% senior notes due July 2030 (Euro-denominated)526566
3.000% senior notes due July 2031 (British Pound-denominated)640705
4.400% senior notes due July 20492,0002,000
U.S. dollar commercial paper notes1,248916
Euro commercial paper notes1,168905
Revolving credit facility—97
Receivable securitized loan485500
Term loan facility200200
Unamortized discount and deferred financing costs(115)(125)
Finance lease and other financing obligations471528
Total long-term debt$20,915$20,729

At June 30, 2022, our debt consisted primarily of $17.5 billion of fixed-rate senior notes and $2.4 billion of outstanding borrowings under our commercial paper programs. Interest on our U.S. dollar-denominated senior notes is paid semi-annually, while interest on our Euro and British Pound-denominated senior notes is paid annually. Interest on our revolving credit facility and commercial paper notes is generally paid weekly, or more frequently on occasion, and interest on our term loan is paid monthly. Outstanding borrowings under our 3.50% senior notes due in October 2022, the receivable securitized loan, which matures in July 2022, and U.S dollar and Euro commercial paper programs are classified in the consolidated balance sheet as long-term, as we have the intent to refinance these borrowings on a long-term basis through the continued issuance of new commercial paper notes upon maturity, and we also have the ability to refinance such borrowings under our revolving credit facility, as further discussed below.

In June 2022, we entered into a new senior unsecured multicurrency revolving credit facility with substantially the same syndicate of banks that were lenders under our existing amended and restated revolving credit facility, which we voluntarily terminated and replaced. The new credit agreement matures in June 2027 and provides for a maximum aggregate principal amount of availability of $6.0 billion.

The indentures governing our senior notes contain covenants that, among other matters, limit (i) our ability to consolidate or merge with or into, or convey, transfer or lease all or substantially all of our properties and assets to, another person, (ii) our and certain of our subsidiaries’ ability to create or assume liens, and (iii) our and certain of our subsidiaries’ ability to engage in sale

and leaseback transactions. We may, at our option, redeem the senior notes, in whole or in part, at any time prior to the applicable maturity date.

The new revolving credit facility contains various restrictions and covenants that require us, among other things, to limit our consolidated indebtedness as of the end of each fiscal quarter to no more than 3.75 times our consolidated net income before interest, taxes, depreciation, amortization, non-cash charges and expenses and certain other adjustments (“EBITDA”) during the period of four fiscal quarters then ended, subject to certain exceptions.

The term loan facility contains various restrictions and covenants that require us to, among other things, (i) limit our consolidated indebtedness as of the end of each fiscal quarter to no more than 3.5 times our EBITDA during the period of four fiscal quarters then ended, subject to certain exceptions, and (ii) maintain EBITDA of at least 3.0 times our consolidated interest expense as of the end of each fiscal quarter for the period of four fiscal quarters then ended.

During the first six months of 2022, we were in compliance with all financial debt covenants. Our ability to meet future debt covenant requirements will depend on our continued ability to generate earnings and cash flows. We expect to remain in compliance with all terms and conditions associated with our outstanding debt, including financial debt covenants.

Effective July 1, 2022, we redeemed $700 million in aggregate principal amount of our outstanding 3.50% senior notes due in October 2022 at a redemption price equal to 100% of the aggregate principal amount of the notes being redeemed, plus accrued and unpaid interest. We financed the redemption of these notes using proceeds from the issuance of U.S. dollar commercial paper.

Variable Rate Debt

Our variable rate debt consisted of the following at June 30, 2022:

(In millions)MaturityWeighted-Average Interest RateOutstanding Borrowings
Foreign lines of creditn/a30.81%$313
U.S. dollar commercial paper notesvarious1.98%1,248
Euro commercial paper notesvarious(0.22%)1,168
Receivable securitized loanJuly 20222.64%485
Term loan facilityJuly 20242.89%200
Total variable rate debt$3,414

We maintain short-term lines of credit with foreign banks and alliance partners primarily to fund settlement activity. These arrangements are primarily associated with our international operations and are in various functional currencies, the most significant of which is the Argentine peso.

We maintain U.S. dollar and Euro unsecured commercial paper programs with various maturities generally ranging from one day to four months. Outstanding borrowings under our commercial paper programs bear interest based on the prevailing rates at the time of issuance.

As discussed above, we maintain a revolving credit facility with aggregate commitments available for $6.0 billion of total capacity. U.S. dollar borrowings under the credit facility bear interest at a variable rate based on the Secured Overnight Financing Rate (SOFR) or a base rate in the case of U.S. dollar borrowings, in each case plus a specified margin based on our long-term debt rating in effect from time to time. We are required to pay a facility fee based on the aggregate commitments in effect under the credit agreement from time to time.

First Data Receivables, LLC (“FDR”), a consolidated wholly-owned subsidiary, is a party to certain receivables financing arrangements, including an agreement (“Receivables Financing Agreement”) with certain financial institutions and other persons from time to time party thereto as lenders and group agents. Pursuant to the Receivables Financing Agreement, certain of our wholly-owned subsidiaries have agreed to transfer and contribute receivables to FDR, and FDR may borrow funds secured by liens on those receivables. FDR’s assets are not available to satisfy the obligations of any other of our entities or affiliates, and FDR’s creditors would be entitled, upon its liquidation, to be satisfied out of FDR’s assets prior to any assets or value in FDR becoming available to us. FDR held $1.2 billion in receivables as part of the securitization program, and utilized the receivables as collateral in borrowings of $485 million at June 30, 2022. Outstanding borrowings bear interest at a variable rate based on one-month LIBOR plus a specified margin. At June 30, 2022, the collateral capacity under the Receivables Financing Agreement was $900 million, and the maximum borrowing capacity was $500 million. On July 25, 2022, Fiserv

repaid all amounts outstanding under this facility with proceeds from its commercial paper program and terminated the Receivables Financing Agreement.

We maintain a term loan credit agreement with a syndicate of financial institutions. Outstanding borrowings under the term loan bear interest at a variable rate based on one-month LIBOR or a base rate, in each case plus a specified margin based on our long-term debt rating in effect from time to time.

Cash and Cash Equivalents

Investments, exclusive of settlement assets, with original maturities of three months or less that are readily convertible to cash are considered to be cash equivalents as reflected within our consolidated balance sheets. At June 30, 2022 and December 31, 2021, we held $883 million and $835 million in cash and cash equivalents, respectively.

The table below details the cash and cash equivalents at:

June 30, 2022December 31, 2021
(In millions)DomesticInternationalTotalDomesticInternationalTotal
Available$222$150$372$180$221$401
Unavailable (1)169342511138296434
Total$391$492$883$318$517$835

(1)Represents cash held by our joint ventures that is not available to fund operations outside of those entities unless the board of directors of the relevant entity declares a dividend, as well as cash held by other entities that are subject to foreign exchange controls in certain countries or regulatory capital requirements.

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