GoDaddy 10-Q 2022-03-31
Filed 2022-05-05. 8 sections, 377K characters. Original on sec.gov · Markdown · JSON
Cover and table of contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
| ☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the quarterly period ended March 31, 2022
or
| ☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
For the transition period from __________ to __________
Commission File Number: 001-36904
GoDaddy Inc.
(Exact name of registrant as specified in its charter)
| Delaware | 46-5769934 | |||||||||||||
| (State or other jurisdiction of incorporation or organization) | (I.R.S. Employer Identification Number) |
2155 E. GoDaddy Way
Tempe, Arizona 85284
(Address of principal executive offices, including zip code)
(480) 505-8800
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
| Title of each class | Trading Symbol(s) | Name of each exchange on which registered | ||||||||||||
| Class A Common Stock, $0.001 par value per share | GDDY | NYSE |
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
| Large accelerated filer | ☒ | Accelerated filer | ☐ | |||||||||||
| Non-accelerated filer | ☐ | Smaller reporting company | ☐ | |||||||||||
| Emerging growth company | ☐ |
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
As of April 29, 2022, there were 161,752,747 shares of GoDaddy Inc.'s Class A common stock, $0.001 par value per share, outstanding and 312,223 shares of GoDaddy Inc.'s Class B common stock, $0.001 par value per share, outstanding.
GoDaddy Inc.
Quarterly Report on Form 10-Q
For the Quarterly Period Ended March 31, 2022
TABLE OF CONTENTS
i
NOTE ABOUT FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q, including the sections titled "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors," contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, involving substantial risks and uncertainties. The words "believe," "may," "will," "potentially," "plan," "could," "should," "predict," "ongoing," "estimate," "continue," "anticipate," "intend," "project," "expect," "seek," or the negative of these words, or terms or similar expressions conveying uncertainty of future events or outcomes, or that concern our expectations, strategy, plans or intentions, are intended to identify forward-looking statements. Forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from those projected, anticipated, or expected. When considering forward-looking statements, you should keep in mind the risk factors and other cautionary statements discussed under the heading "Risk Factors" and in our publicly available filings and press releases. These statements include, among other things, those regarding:
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our ability to continue to add new customers and increase sales to our existing customers;
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our ability to develop new solutions and bring them to market in a timely manner;
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our ability to timely and effectively scale and adapt our existing solutions;
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our dependence on establishing and maintaining a strong brand;
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the occurrence of service interruptions and security or privacy breaches and related remediation efforts and fines;
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system failures or capacity constraints;
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the rate of growth of, and anticipated trends and challenges in, our business and in the market for our products;
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our future financial performance, including our expectations regarding our revenue, cost of revenue, operating expenses, including changes in technology and development, marketing and advertising, general and administrative and customer care expenses, and our ability to achieve and maintain future profitability;
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our ability to continue to efficiently acquire customers, maintain our high customer retention rates and maintain the level of our customers' lifetime spend;
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our ability to provide high quality customer care;
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the effects of increased competition in our markets and our ability to compete effectively;
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our ability to grow internationally;
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the impact of fluctuations in foreign currency exchange rates on our business and our ability to effectively manage the exposure to such fluctuations;
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our ability to effectively manage our growth and associated investments, including our migration of the vast majority of our infrastructure to the public cloud;
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our ability to integrate acquisitions, including our recent acquisitions of Poynt Co. (now known as GoDaddy Payments) and Pagely, our entry into new lines of business and our ability to achieve expected results from our integrations and new lines of business;
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our ability to maintain our relationships with our partners;
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adverse consequences of our substantial level of indebtedness and our ability to repay our debt;
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our ability to maintain, protect and enhance our intellectual property;
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our ability to maintain or improve our market share;
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sufficiency of cash and cash equivalents to meet our needs for at least the next 12 months;
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beliefs and objectives for future operations;
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our ability to stay in compliance with laws and regulations currently applicable to, or which may become applicable to, our business both in the United States (U.S.) and internationally;
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economic and industry trends or trend analysis;
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our ability to attract and retain qualified employees and key personnel;
ii
NOTE ABOUT FORWARD-LOOKING STATEMENTS (continued)
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anticipated income tax rates, tax estimates and tax standards;
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interest rate changes;
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the future trading prices of our Class A common stock;
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our expectations regarding the outcome of any regulatory investigation or litigation;
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the amount and timing of future repurchases of our Class A common stock under any share repurchase program;
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the potential impact of shareholder activism on our business and operations;
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the length and severity of the coronavirus (COVID-19) pandemic and its impact on our business, customers and employees;
as well as other statements regarding our future operations, financial condition, growth prospects and business strategies.
We operate in very competitive and rapidly-changing environments, and new risks emerge from time-to-time. It is not possible for us to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this report may not occur, and actual results could differ materially and adversely from those implied in our forward-looking statements.
You should not rely upon forward-looking statements as predictions of future events. Although we believe the expectations reflected in our forward-looking statements are reasonable, we cannot guarantee the future results, levels of activity, performance or events and circumstances described in the forward-looking statements will be achieved or occur. Neither we, nor any other person, assume responsibility for the accuracy and completeness of the forward-looking statements. We undertake no obligation to publicly update any forward-looking statements for any reason after the date of this report to conform such statements to actual results or to changes in our expectations, except as required by law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.
Unless expressly indicated or the context suggests otherwise, references to "GoDaddy," "company," "we," "us" and "our" refer to GoDaddy Inc. and its consolidated subsidiaries, including Desert Newco, LLC and its subsidiaries (Desert Newco).
iii
Part I - FINANCIAL INFORMATION
Item 1. Financial Statements
GoDaddy Inc.
Consolidated Balance Sheets (unaudited)
(In millions, except shares in thousands and per share amounts)
| March 31, | December 31, | ||||||||||
| 2022 | 2021 | ||||||||||
| Assets | |||||||||||
| Current assets: | |||||||||||
| Cash and cash equivalents | $ | 742.7 | $ | 1,255.7 | |||||||
| Accounts and other receivables | 59.7 | 63.6 | |||||||||
| Prepaid domain name registry fees | 433.3 | 419.7 | |||||||||
| Prepaid expenses and other current assets | 208.0 | 150.8 | |||||||||
| Total current assets | 1,443.7 | 1,889.8 | |||||||||
| Property and equipment, net | 222.6 | 220.0 | |||||||||
| Operating lease assets | 100.8 | 109.2 | |||||||||
| Prepaid domain name registry fees, net of current portion | 186.8 | 181.4 | |||||||||
| Goodwill | 3,514.4 | 3,540.8 | |||||||||
| Intangible assets, net | 1,343.8 | 1,384.7 | |||||||||
| Other assets | 89.2 | 91.2 | |||||||||
| Total assets | $ | 6,901.3 | $ | 7,417.1 | |||||||
| Liabilities and stockholders' equity (deficit) | |||||||||||
| Current liabilities: | |||||||||||
| Accounts payable | $ | 114.2 | $ | 85.2 | |||||||
| Accrued expenses and other current liabilities | 374.1 | 437.3 | |||||||||
| Deferred revenue | 1,961.6 | 1,890.1 | |||||||||
| Long-term debt | 24.1 | 24.1 | |||||||||
| Total current liabilities | 2,474.0 | 2,436.7 | |||||||||
| Deferred revenue, net of current portion | 763.7 | 743.3 | |||||||||
| Long-term debt, net of current portion | 3,852.8 | 3,858.2 | |||||||||
| Operating lease liabilities, net of current portion | 136.5 | 142.7 | |||||||||
| Other long-term liabilities | 74.7 | 77.7 | |||||||||
| Deferred tax liabilities | 68.3 | 75.3 | |||||||||
| Commitments and contingencies | |||||||||||
| Stockholders' equity (deficit): | |||||||||||
| Preferred stock, $0.001 par value - 50,000 shares authorized; none issued and outstanding | — | — | |||||||||
| Class A common stock, $0.001 par value - 1,000,000 shares authorized; 161,686 and 166,901 issued and outstanding as of March 31, 2022 and December 31, 2021, respectively | 0.2 | 0.2 | |||||||||
| Class B common stock, $0.001 par value - 500,000 shares authorized; 312 and 320 issued and outstanding as of March 31, 2022 and December 31, 2021, respectively | — | — | |||||||||
| Additional paid-in capital | 1,665.6 | 1,594.7 | |||||||||
| Accumulated deficit | (2,156.4) | (1,474.6) | |||||||||
| Accumulated other comprehensive income (loss) | 20.1 | (38.6) | |||||||||
| Total stockholders' equity (deficit) attributable to GoDaddy Inc. | (470.5) | 81.7 | |||||||||
| Non-controlling interests | 1.8 | 1.5 | |||||||||
| Total stockholders' equity (deficit) | (468.7) | 83.2 | |||||||||
| Total liabilities and stockholders' equity (deficit) | $ | 6,901.3 | $ | 7,417.1 |
See accompanying notes to consolidated financial statements.
GoDaddy Inc.
Consolidated Statements of Operations (unaudited)
(In millions, except shares in thousands and per share amounts)
| Three Months Ended March 31, | |||||||||||
| 2022 | 2021 | ||||||||||
| Revenue: | |||||||||||
| Applications & commerce | $ | 303.1 | $ | 262.0 | |||||||
| Core platform | 699.6 | 639.1 | |||||||||
| Total revenue | 1,002.7 | 901.1 | |||||||||
| Costs and operating expenses(1): | |||||||||||
| Cost of revenue (excluding depreciation and amortization) | 370.2 | 321.2 | |||||||||
| Technology and development | 190.1 | 186.4 | |||||||||
| Marketing and advertising | 116.3 | 132.7 | |||||||||
| Customer care | 77.7 | 78.6 | |||||||||
| General and administrative | 90.6 | 95.2 | |||||||||
| Depreciation and amortization | 48.2 | 49.0 | |||||||||
| Total costs and operating expenses | 893.1 | 863.1 | |||||||||
| Operating income | 109.6 | 38.0 | |||||||||
| Interest expense | (33.6) | (28.7) | |||||||||
| Other income (expense), net | (1.1) | 0.7 | |||||||||
| Income before income taxes | 74.9 | 10.0 | |||||||||
| Benefit (provision) for income taxes | (6.3) | 0.8 | |||||||||
| Net income | 68.6 | 10.8 | |||||||||
| Less: net income attributable to non-controlling interests | 0.2 | — | |||||||||
| Net income attributable to GoDaddy Inc. | $ | 68.4 | $ | 10.8 | |||||||
| Net income attributable to GoDaddy Inc. per share of Class A common stock: | |||||||||||
| Basic | $ | 0.42 | $ | 0.06 | |||||||
| Diluted | $ | 0.41 | $ | 0.06 | |||||||
| Weighted-average shares of Class A common stock outstanding: | |||||||||||
| Basic | 164,323 | 169,435 | |||||||||
| Diluted | 166,811 | 173,053 | |||||||||
| ___________________________ | |||||||||||
| (1) Costs and operating expenses include equity-based compensation expense as follows: | |||||||||||
| Cost of revenue | $ | 0.3 | $ | 0.2 | |||||||
| Technology and development | 32.9 | 27.0 | |||||||||
| Marketing and advertising | 7.0 | 6.2 | |||||||||
| Customer care | 4.2 | 3.0 | |||||||||
| General and administrative | 16.8 | 16.2 | |||||||||
| Total equity-based compensation expense | $ | 61.2 | $ | 52.6 |
See accompanying notes to consolidated financial statements.
GoDaddy Inc.
Consolidated Statements of Comprehensive Income (unaudited)
(In millions)
| Three Months Ended March 31, | |||||||||||
| 2022 | 2021 | ||||||||||
| Net income | $ | 68.6 | $ | 10.8 | |||||||
| Foreign exchange forward contracts gain (loss), net | 3.2 | 2.1 | |||||||||
| Unrealized swap gain (loss), net(1) | 89.9 | 24.4 | |||||||||
| Change in foreign currency translation adjustment | (34 |
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read together with our financial statements and related notes included in this Quarterly Report on Form 10-Q as well as our audited financial statements and related notes and the discussion in the "Business" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" sections of our 2021 Form 10-K. Some of the information contained in this discussion and analysis, including information with respect to our plans and strategies for our business, includes forward-looking statements involving significant risks and uncertainties. As a result of many factors, such as those set forth in "Risk Factors," actual results may differ materially from the results described in, or implied by, these forward-looking statements.
(Throughout the tables and this discussion and analysis, dollars are in millions and shares are in thousands.)
COVID-19
The extent to which the ongoing COVID-19 pandemic may impact our future results and operations will depend on future developments, including the duration of the pandemic and the parameters of global governmental measures put in place to control the spread of the virus as well as the continuing economic impact of the pandemic. We continue to monitor the pandemic and the potential impacts it may have on our future financial position, results of operations and cash flows. See "Risk Factors" for additional information.
Overview
We are a global leader in serving a large market of everyday entrepreneurs, delivering simple, easy-to-use products, and outcome-driven, personalized guidance to small businesses, individuals, organizations, developers, designers and domain investors. We manage and report our business in the following two segments:
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Applications and Commerce (A&C)**, which primarily consists of sales of third-party email and productivity solutions, products containing proprietary software and commerce products as well as sales of certain products when they are included in bundled offerings of our proprietary software products.
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Core Platform (Core)**, which primarily consists of sales of domain registrations and renewals, aftermarket domain sales, website hosting products and website security products when not included in bundled offerings of our proprietary software products as well as sales of products not containing a software component.
Consolidated First Quarter Financial Highlights
Below are our key consolidated financial highlights for the three months ended March 31, 2022, with comparisons to the three months ended March 31, 2021.
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Total revenue of $1,002.7 million, an increase of 11.3%, or approximately 11.5% on a constant currency basis(1).
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International revenue of $329.8 million, an increase of 8.8%, or approximately 9.5% on a constant currency basis(1).
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Total bookings of $1,156.3 million, an increase of 6.2%, or approximately 7.2% on a constant currency basis(1).
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Operating income of $109.6 million, an increase of 188.4%.
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Net income of $68.6 million, an increase of 535.2%.
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Normalized EBITDA(2) of $225.9 million, an increase of 17.5%.
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Net cash provided by operating activities of $250.9 million, an increase of 13.4%.
(1) Discussion of constant currency is set forth in "Quantitative and Qualitative Disclosures about Market Risk."
(2) A reconciliation of Normalized EBITDA to net income, its most directly comparable GAAP financial measure, is set forth in Note 14 to our financial statements.
Consolidated Results of Operations
The following table sets forth our consolidated results of operations for the periods presented and as a percentage of our total revenue for those periods. The period-to-period comparison of financial results is not necessarily indicative of future results.
| Three Months Ended March 31, | |||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | ||||||||||||||||||||||||||||||||||||||||||||||
| $ | % of Total Revenue | $ | % of Total Revenue | ||||||||||||||||||||||||||||||||||||||||||||
| Revenue: | |||||||||||||||||||||||||||||||||||||||||||||||
| Applications & commerce | $ | 303.1 | 30.2 | % | $ | 262.0 | 29.1 | % | |||||||||||||||||||||||||||||||||||||||
| Core platform | 699.6 | 69.8 | % | 639.1 | 70.9 | % | |||||||||||||||||||||||||||||||||||||||||
| Total revenue | 1,002.7 | 100.0 | % | 901.1 | 100.0 | % | |||||||||||||||||||||||||||||||||||||||||
| Costs and operating expenses: | |||||||||||||||||||||||||||||||||||||||||||||||
| Cost of revenue (excluding depreciation and amortization) | 370.2 | 36.9 | % | 321.2 | 35.7 | % | |||||||||||||||||||||||||||||||||||||||||
| Technology and development | 190.1 | 19.0 | % | 186.4 | 20.7 | % | |||||||||||||||||||||||||||||||||||||||||
| Marketing and advertising | 116.3 | 11.6 | % | 132.7 | 14.7 | % | |||||||||||||||||||||||||||||||||||||||||
| Customer care | 77.7 | 7.8 | % | 78.6 | 8.7 | % | |||||||||||||||||||||||||||||||||||||||||
| General and administrative | 90.6 | 9.0 | % | 95.2 | 10.6 | % | |||||||||||||||||||||||||||||||||||||||||
| Depreciation and amortization | 48.2 | 4.8 | % | 49.0 | 5.4 | % | |||||||||||||||||||||||||||||||||||||||||
| Total costs and operating expenses | 893.1 | 89.1 | % | 863.1 | 95.8 | % | |||||||||||||||||||||||||||||||||||||||||
| Operating income | 109.6 | 10.9 | % | 38.0 | 4.2 | % | |||||||||||||||||||||||||||||||||||||||||
| Interest expense | (33.6) | (3.4) | % | (28.7) | (3.2) | % | |||||||||||||||||||||||||||||||||||||||||
| Other income (expense), net | (1.1) | (0.1) | % | 0.7 | 0.1 | % | |||||||||||||||||||||||||||||||||||||||||
| Income before income taxes | 74.9 | 7.4 | % | 10.0 | 1.1 | % | |||||||||||||||||||||||||||||||||||||||||
| Benefit (provision) for income taxes | (6.3) | (0.6) | % | 0.8 | 0.1 | % | |||||||||||||||||||||||||||||||||||||||||
| Net income | 68.6 | 6.8 | % | 10.8 | 1.2 | % | |||||||||||||||||||||||||||||||||||||||||
| Less: net income attributable to non-controlling interests | 0.2 | — | % | — | — | % | |||||||||||||||||||||||||||||||||||||||||
| Net income attributable to GoDaddy Inc. | $ | 68.4 | 6.8 | % | $ | 10.8 | 1.2 | % |
Revenue
We generate substantially all of our revenue from sales of product subscriptions, as described in Note 2 to our financial statements. Our subscriptions can range from monthly terms to multi-annual terms of up to ten years, depending on the product. Revenue is presented net of refunds, and we maintain a reserve to provide for refunds granted to customers.
Beginning in the first quarter of 2022, we revised the presentation of revenue, as described in Note 2 to our financial statements, and accordingly, have revised the prior period amounts in the table below to retrospectively present revenue in the new format.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Applications & commerce | $ | 303.1 | $ | 262.0 | $ | 41.1 | 16 | % | |||||||||||||||||||||||||||||||||||||||
| Core platform | 699.6 | 639.1 | $ | 60.5 | 9 | % | |||||||||||||||||||||||||||||||||||||||||
| Total revenue | $ | 1,002.7 | $ | 901.1 | $ | 101.6 | 11 | % |
The 11.3% increase in total revenue for the three months ended March 31, 2022 was driven by growth in total customers and average revenue per user as well as contributions from recent acquisitions. The increase in customers impacted both of our revenue categories, as the additional customers purchased subscriptions across our product portfolio.
The 15.7% increase in A&C revenue for the three months ended March 31, 2022 was primarily driven by increased customer adoption of our productivity solutions and our Websites + Marketing and Managed WordPress products as well as increased commerce-related revenue.
The 9.5% increase in Core revenue for the three months ended March 31, 2022 was primarily driven by an increase in domains under management from 83.6 million as of March 31, 2021 to 84.4 million as of March 31, 2022, increased aftermarket domain sales fueled by our continued innovation in auction technologies and the growth of our registry business.
Bookings
In addition to revenue, we believe total bookings is a useful operating metric to help evaluate our performance and provide an enhanced understanding of our business. Total bookings represents the total sales of products to customers in a given period, excluding refunds. We believe total bookings provides valuable insight into (i) the performance of our business since we typically collect payment at the time of sale but recognize subscription revenue ratably over the term of our customer contracts and (ii) the effectiveness of our sales efforts since refunds often occur in periods different from the period of sale for reasons unrelated to the marketing efforts leading to the initial sale.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Total bookings | $ | 1,156.3 | $ | 1,088.7 | $ | 67.6 | 6 | % |
The 6.2% increase in total bookings for the three months ended March 31, 2022 was primarily driven by increases in total customers and domains under management, increased aftermarket domain sales and broadened customer adoption of our productivity solutions and our Websites + Marketing and Managed WordPress products as well as contributions from recent acquisitions, partially offset by approximately 100 basis points due to adverse movements in foreign currency exchange rates. Our bookings growth rate was impacted by uneven demand patterns related to the ongoing COVID-19 pandemic and inflation as well as foreign currency headwinds due to the strength of the U.S. dollar.
Costs and Operating Expenses
Cost of revenue
Costs of revenue are the direct costs incurred in connection with selling an incremental product to our customers. Substantially all cost of revenue relates to domain registration fees, payment processing fees, third-party commissions and licensing fees for third-party productivity applications. Similar to our billing practices, we pay domain costs at the time of purchase for the life of each subscription but recognize the costs of service ratably over the term of our customer contracts. The terms for domain costs are established by agreements between registries and registrars and can vary significantly depending on the top-level domain (TLD). We expect cost of revenue to increase in absolute dollars in future periods due to increased sales of domains and third-party productivity applications as well as continued growth in our customer base. However, cost of revenue may fluctuate as a percentage of total revenue, depending on the mix of products sold in a particular period.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Cost of revenue (excluding depreciation and amortization) | $ | 370.2 | $ | 321.2 | $ | 49.0 | 15 | % |
The 15.3% increase in cost of revenue for the three months ended March 31, 2022 was primarily attributable to (i) higher domain costs, which were driven by the increase in domains under management, increased aftermarket domain sales and costs associated with our registry business, (ii) increased software licensing fees resulting from higher sales of productivity solutions and (iii) increased costs associated with the growth of our payment processing business.
Technology and development
Technology and development expenses represent the costs associated with the creation, development and distribution of our products and websites. These expenses primarily consist of personnel costs associated with the design, development, deployment, testing, operation and enhancement of our products, as well as costs associated with the data centers and systems infrastructure supporting those products, excluding depreciation expense. We expect technology and development expense to increase in absolute dollars as we continue to invest in product development and migrate our infrastructure to a cloud-based third-party provider. Technology and development expenses may fluctuate as a percentage of total revenue depending on our level of investment in additional personnel and the pace of our infrastructure transition.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Technology and development | $ | 190.1 | $ | 186.4 | $ | 3.7 | 2 | % |
The 2.0% increase in technology and development expenses for the three months ended March 31, 2022 was primarily due to increased personnel costs driven by higher average headcount associated with our continued investment in product development as well as increased technology costs associated with the growth of our business and our migration to a cloud-based infrastructure. These increases were partially offset by a $25.0 million decrease in compensation expense related to prior acquisitions.
Marketing and advertising
Marketing and advertising expenses represent the costs associated with attracting and acquiring customers, primarily consisting of fees paid to third parties for marketing and advertising campaigns across a variety of channels. These expenses also include personnel costs and affiliate program commissions. We expect marketing and advertising expenses to fluctuate depending on both the mix of internal and external marketing resources used, the size and scope of our future campaigns and the level of discretionary investments we make in marketing to drive future sales.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Marketing and advertising | $ | 116.3 | $ | 132.7 | $ | (16.4) | (12) | % |
The 12.4% decrease in marketing and advertising expenses for the three months ended March 31, 2022 was primarily attributable to a lower level of discretionary spending in the first quarter of 2022 as compared to the significant additional marketing investments we made in the first quarter of 2021 to drive additional growth.
Customer care
Customer care expenses represent the costs to guide and service our customers, primarily consisting of personnel costs. We expect customer care expenses to fluctuate depending on the level of personnel required to support our business.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Customer care | $ | 77.7 | $ | 78.6 | $ | (0.9) | (1) | % |
The 1.1% decrease in customer care expenses for the three months ended March 31, 2022 was primarily due to a reduction in average headcount, offset by the impact of operational challenges within our customer care teams related to the ongoing COVID-19 pandemic.
General and administrative
General and administrative expenses primarily consist of personnel costs for our administrative functions, professional service fees, office rent for all locations, all employee travel expenses, acquisition-related expenses and other general costs. We expect general and administrative expenses to fluctuate depending on the level of personnel and other administrative costs required to support our business as well as the significance of any strategic acquisitions we choose to pursue.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| General and administrative | $ | 90.6 | $ | 95.2 | $ | (4.6) | (5) | % | |||||||||||||||||||||||||||||||||||||||
The 4.8% decrease in general and administrative expenses for the three months ended March 31, 2022 was primarily due to lower acquisition-related expenses and office rent, partially offset by increased personnel costs.
Depreciation and amortization
Depreciation and amortization expenses consist of charges relating to the depreciation of the property and equipment used in our operations and the amortization of acquired intangible assets. These expenses may increase or decrease in absolute dollars in future periods depending on our future level of capital investments in hardware and other equipment as well as the significance of any future acquisitions.
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Depreciation and amortization | $ | 48.2 | $ | 49.0 | $ | (0.8) | (2) | % |
There were no material changes in depreciation and amortization.
Interest expense
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||||||||||||||
| Interest expense | $ | 33.6 | $ | 28.7 | $ | 4.9 | 17 | % |
The 17.1% increase in interest expense for the three months ended March 31, 2022 was primarily driven by the issuance of the 2029 Senior Notes in February 2021, as further discussed in Note 8 to our financial statements.
Segment Results of Operations
Our two operating segments, A&C and Core, reflect the way we manage and evaluate the performance of our business. Our CODM evaluates segment performance based upon several factors, of which the primary financial measures are revenue and Segment NEBITDA. See Note 14 to our financial statements for a reconciliation of Segment NEBITDA to net income, its most directly comparable GAAP financial measure.
Applications & Commerce
The following table presents the results for our A&C segment for the periods indicated:
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||
| Revenue | $ | 303.1 | $ | 262.0 | $ | 41.1 | 16 | % | |||||||||||||||||||||||||||
| Segment NEBITDA | $ | 119.8 | $ | 100.9 | $ | 18.9 | 19 | % |
The 15.7% increase in A&C revenue for the three months ended March 31, 2022 was primarily driven by increased sales of productivity solutions and Websites + Marketing and Managed WordPress products, as described above.
The 18.7% increase in A&C Segment NEBITDA for the three months ended March 31, 2022 primarily resulted from the revenue increases noted above, in conjunction with lower discretionary marketing spend in 2022 due to the investments we made in the prior year to drive additional growth. These increases were partially offset by higher personnel costs resulting from headcount additions made to support the continued development of our A&C products.
Core Platform
The following table presents the results for our Core segment for the periods indicated:
| Three Months Ended March 31, | Change | ||||||||||||||||||||||||||||||||||
| 2022 | 2021 | $ | % | ||||||||||||||||||||||||||||||||
| Revenue | $ | 699.6 | $ | 639.1 | $ | 60.5 | 9 | % | |||||||||||||||||||||||||||
| Segment NEBITDA | $ | 178.4 | $ | 149.6 | $ | 28.8 | 19 | % |
The 9.5% increase in Core revenue for the three months ended March 31, 2022 was primarily driven by increases in domains under management and aftermarket domain sales as well as the growth of our registry business, as described above.
The 19.3% increase in Core Segment NEBITDA for the three months ended March 31, 2022 primarily resulted from the revenue increases noted above, in conjunction with lower discretionary marketing spend in 2022 due to the investments we made in the prior year to drive additional growth. These increases were partially offset by higher third-party commissions associated with the increased aftermarket domain sales.
Liquidity and Capital Resources
Overview
Our principal sources of liquidity have been cash flow generated from operations, long-term debt borrowings and stock option exercises. Our principal uses of cash have been to fund operations, acquisitions and capital expenditures, as well as to make mandatory principal and interest payments on our long-term debt and to repurchase shares of our Class A common stock.
In general, we seek to deploy our capital in a prioritized manner focusing first on requirements for our operations, then on growth investments, and finally on stockholder returns. Our strategy is to deploy capital, whether debt, equity or internally generated cash, depending on the adequacy and availability of the source of capital and which source may be used most efficiently and at the lowest cost at such time. Therefore, while cash from operations is our primary source of operating liquidity and we believe our internally-generated cash flows are sufficient to support our day-to-day operations, we may use a variety of capital sources to fund our needs for less predictable investment decisions such as strategic acquisitions and share repurchases.
We have incurred significant long-term debt, primarily to fund acquisitions, share repurchases and the settlement of our prior tax receivable agreements. As a result, we are limited as to how we conduct our business and may be unable to raise additional debt or equity financing to compete effectively or to take advantage of new business opportunities, strategic acquisitions or share repurchases. However, the restrictions under our long-term debt agreements are subject to a number of qualifications and may be amended with the consent of the lenders and the holders of the senior notes, as applicable.
We believe our existing cash and cash equivalents and cash generated by operating activities will be sufficient to meet our anticipated operating cash needs for at least the next 12 months. However, our future capital requirements will depend on many factors, including our growth rate, macroeconomic activity, the timing and extent of spending to support domestic and international development efforts, continued brand development and advertising spend, the level of customer care and general and administrative activities, the introduction of new and enhanced product offerings, the costs to support new and replacement capital equipment, the completion of strategic acquisitions or share repurchases and other factors. Should we pursue additional strategic acquisitions or share repurchases, we may need to raise additional capital, which may be in the form of long-term debt or equity financings.
Credit Facility and Senior Notes
Our long-term debt consists of the Credit Facility and the Senior Notes described in Note 8 to our financial statements.
Our long-term debt agreements contain covenants restricting, among other things, our ability, or the ability of our subsidiaries, to incur indebtedness, issue certain types of equity, incur liens, enter into fundamental changes including mergers and consolidations, sell assets, make restricted payments including dividends, distributions and investments, prepay junior indebtedness and engage in operations other than in connection with acting as a holding company, subject to customary exceptions. As of March 31, 2022, we were in compliance with all such covenants and had no amounts drawn on our Revolver.
As discussed in Note 9 to our financial statements, we have hedged a portion of our long-term debt through the use of cross-currency and interest rate swap derivative instruments. These instruments help us manage and mitigate our risk of exposure to changes in foreign currency exchange rates and interest rates. See "Quantitative and Qualitative Disclosures About Market Risk" for additional discussion of our hedging activities.
Share Repurchases
As discussed in Note 4 to our financial statements, our Board has authorized us to repurchase up to $3,000.0 million of our Class A common stock.
In February 2022, we entered into ASRs to repurchase shares of our Class A common stock in exchange for an up-front aggregate payment of $750.0 million. The counterparties to the ASRs initially delivered an aggregate of approximately 6.5 million shares, which were immediately retired. The total number of shares ultimately delivered under the ASRs, and therefore the average repurchase price paid per share, will be determined based on the volume weighted-average price of our stock during the purchase period, which is expected to be completed during the second quarter of 2022.
As of March 31, 2022, we had $2,250.0 million of remaining authorization available for repurchases.
Cash Flows
The following table summarizes our cash flows for the periods indicated:
| Three Months Ended March 31, | ||||||||||||||||||||
| 2022 | 2021 | |||||||||||||||||||
| Net cash provided by operating activities | $ | 250.9 | $ | 221.3 | ||||||||||||||||
| Net cash used in investing activities | (12.5) | (306.5) | ||||||||||||||||||
| Net cash provided by (used in) financing activities | (750.6) | 613.7 | ||||||||||||||||||
| Effect of exchange rate changes on cash and cash equivalents | (0.8) | (0.6) | ||||||||||||||||||
| Net increase (decrease) in cash and cash equivalents | $ | (513.0) | $ | 527.9 |
Operating Activities
Our primary source of cash from operating activities has been cash collections from our customers. Our primary uses of cash from operating activities have been for domain registration costs paid to registries, software licensing fees related to third-party productivity solutions, personnel costs, discretionary marketing and advertising costs, technology and development costs and interest payments. We expect cash outflows from operating activities to be affected by the timing of payments we make to registries as well as increases in personnel and other operating costs as we continue to grow our business.
Net cash provided by operating activities increased $29.6 million from $221.3 million during the three months ended March 31, 2021 to $250.9 million during the three months ended March 31, 2022, primarily driven by the growth in total bookings as well as lower acquisition-related payments and discretionary marketing spending. These increases were partially offset by higher personnel costs to support our growth, higher third-party commissions related to increased aftermarket domain sales and higher software licensing fees related to increased sales of third-party productivity solutions.
Investing Activities
Our investing activities generally consist of strategic acquisitions and purchases of property and equipment to support the overall growth of our business. We expect our investing cash flows to be affected by the timing of payments we make for capital expenditures and the strategic acquisition or other growth opportunities we decide to pursue.
Net cash used in investing activities decreased $294.0 million from $306.5 million during the three months ended March 31, 2021 to $12.5 million during the three months ended March 31, 2022, primarily due to a $298.5 million decrease in spending for business acquisitions.
Financing Activities
Our financing activities generally consist of long-term debt borrowings, the repayment of principal on long-term debt, stock option exercise proceeds and share repurchases.
Net cash from financing activities decreased $1,364.3 million from $613.7 million provided during the three months ended March 31, 2021 to $750.6 million used during the three months ended March 31, 2022, primarily due to $800.0 million in proceeds received from the issuance of the 2029 Senior Notes in 2021 and a $570.0 million increase in share repurchases.
Deferred Revenue
See Note 6 to our financial statements for details regarding the expected future recognition of deferred revenue.
Off-Balance Sheet Arrangements
As of March 31, 2022 and December 31, 2021, we had no off-balance sheet arrangements that had, or which are reasonably likely to have, a material effect on our financial statements.
Critical Accounting Policies and Estimates
We prepare our financial statements in accordance with GAAP, and in doing so, we make estimates, assumptions and judgments affecting the reported amounts of assets, liabilities, revenues and expenses, as well as the related disclosure of contingent assets and liabilities. We base our estimates, assumptions and judgments on historical experience and on various other factors we believe to be reasonable under the circumstances, and we evaluate these estimates, assumptions and judgments on an ongoing basis. Different assumptions and judgments would change the estimates used in the preparation of our financial statements, which, in turn, could change our results from those reported. We refer to estimates, assumptions and judgments of this type as our critical accounting policies and estimates, which we discussed in our 2021 Form 10-K. We review our critical accounting policies and estimates with the audit and finance committee of our board of directors on an annual basis.
There have been no material changes in our critical accounting policies from those disclosed in our 2021 Form 10-K.
Recent Accounting Pronouncements
For information regarding recent accounting pronouncements, see Note 2 to our financial statements.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
We are exposed to market risk in the ordinary course of business. Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is primarily a result of fluctuations in foreign currency exchange rates and variable interest rates. Consequently, we may employ policies and procedures to mitigate such risks, including the use of derivative financial instruments, which are discussed in more detail in Note 9 to our financial statements. We do not enter into derivative transactions for speculative or trading purposes.
As a result of the use of derivative instruments, we are exposed to the risk that counterparties to our contracts may fail to meet their contractual obligations. To mitigate such counterparty credit risk, we enter into contracts only with carefully selected financial institutions based upon ongoing evaluations of their creditworthiness. As a result, we do not believe we are exposed to any undue concentration of counterparty risk with respect to our derivative contracts as of March 31, 2022.
Foreign Currency Risk
We manage our exposure to changes in foreign currency exchange rates through the use of foreign exchange forward contracts and cross-currency swap contracts. The effect of a hypothetical 10% change in foreign currency exchange rates applicable to our business would not have had a material impact on our cash and cash equivalents.
Foreign Exchange Forward Contracts
A portion of our bookings, revenue and operating expenses is denominated in foreign currencies, which are subject to exchange rate fluctuations. Our most significant foreign currency exposures are the Euro, the British pound, the Canadian dollar and the Australian dollar. Our reported bookings, revenues and operating results may be impacted by fluctuations in foreign currency exchange rates. Fluctuations in exchange rates may also cause us to recognize transaction gains and losses in our statements of operations; however, such amounts were not material during the current period. As our international operations continue to grow, our exposure to fluctuations in exchange rates will increase, which may increase the costs associated with this growth. During the three months ended March 31, 2022, total bookings growth in constant currency would have been approximately 100 basis points higher and total revenue growth would have been approximately 20 basis points higher. Constant currency is calculated by translating bookings and revenue for each month in the current period using the foreign currency exchange rate for the corresponding month in the prior period, excluding any hedging gains or losses realized during the period. We believe constant currency information is useful in analyzing underlying trends in our business by eliminating the impact of fluctuations in foreign currency exchange rates and allows for period-to-period comparisons of our performance.
From time-to-time, we may utilize foreign exchange forward contracts to manage the volatility of our bookings and revenue related to foreign currency transactions. These forward contracts reduce, but do not eliminate, the impact of adverse currency exchange rate fluctuations. We generally designate these forward contracts as cash flow hedges for accounting purposes. Changes in the intrinsic value of designated hedges are recorded as a component of AOCI. Gains and losses, once realized, are recorded as a component of AOCI and are amortized to revenue over the same period in which the underlying hedged amounts are recognized. The realized and unrealized gains and losses included in AOCI were not material.
Cross-Currency Swaps
In order to manage variability due to movements in foreign currency exchange rates related to a Euro-denominated intercompany loan, we entered into five-year cross-currency swaps in April 2017. In March 2022, we entered into a transaction to extend the maturity of these swaps to August 31, 2027, as described in Note 9 to our financial statements. The 2022 Cross-Currency Swaps had an aggregate amortizing notional amount of €1,181.1 million at March 31, 2022 (approximately $1,307.1 million).
The swaps designated as cash flow hedging relationships convert the Euro-denominated interest and principal receipts on the intercompany loan into fixed U.S. dollar interest and principal receipts, thereby reducing our exposure to fluctuations between the Euro and U.S. dollar. Changes to the fair value of the cross-currency swaps due to changes in the value of the U.S. dollar relative to the Euro would be largely offset by the net change in the fair values of the underlying hedged items.
The swaps designated as net investment hedging relationships hedge the foreign currency exposure of our net investment in certain Euro denominated functional currency subsidiaries. At maturity, the Euro notional value will be exchanged for the U.S. dollar notional value.
Interest Rate Risk
Interest rate risk reflects our exposure to movements in interest rates associated with our variable-rate debt. See Note 8 to our financial statements for additional information regarding our long-term debt.
Total borrowings under our 2024 Term Loans were $1,776.2 million as of March 31, 2022. These borrowings bear interest at a rate equal to, at our option, either (a) the London Interbank Offered Rate (LIBOR) plus 1.75% per annum or (b) 0.75% per annum plus the highest of (i) the Federal Funds Rate plus 0.5%, (ii) the Prime Rate or (iii) one-month LIBOR plus 1.0%.
Total borrowings under our 2027 Term Loans were $736.9 million as of March 31, 2022. These borrowings bear interest at a rate equal to, at our option, either (a) LIBOR plus 2.0% per annum or (b) 1.0% per annum plus the highest of (i) the Federal Funds Rate plus 0.5%, (ii) the Prime Rate or (iii) one-month LIBOR plus 1.0% .
All LIBOR-based interest rates under the Credit Facility are subject to a 0.0% floor on LIBOR.
In April 2017, we entered into a five-year pay-fixed rate, receive-floating rate interest rate swap arrangement to effectively convert a portion of the variable-rate borrowings under the 2024 Term Loans to a fixed rate. Prior to this arrangement's contractual maturity date of April 3, 2022, in March 2022, we entered into a transaction to extend the maturity of these swaps to August 31, 2027, as described in Note 9 to our financial statements. The 2022 Interest Rate Swaps, which had a notional amount of $1,259.2 million as of March 31, 2022, serve to convert a portion of the variable-rate borrowings under the 2024 Term Loans to a fixed rate of 4.81%.
In August 2020, we entered into seven-year pay-fixed rate, receive-floating rate interest rate swap arrangements to effectively convert the variable one-month LIBOR interest rate on the 2027 Term Loans borrowings to a fixed rate of 0.705%. These interest rate swaps, which mature on August 10, 2027, had an aggregate notional amount of $736.9 million as of March 31, 2022.
The objective of our interest rate swaps, all of which are designated as cash flow hedges, is to manage the variability of cash flows in the interest payments related to the portion of variable-rate debt designated as being hedged.
For the balance of our long-term debt not subject to interest rate swaps, the effect of a hypothetical 10% change in interest rates would not have had a material impact on our interest expense.
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer (CEO) and our Chief Financial Officer (CFO), who are our principal executive officer and principal financial officer, respectively, evaluated the effectiveness of our disclosure controls and procedures pursuant to Rule 13a-15 under the Securities Exchange Act of 1934, as amended (the Exchange Act), as of the end of the period covered by this Quarterly Report on Form 10-Q.
Based on this evaluation, our CEO and CFO, concluded that, as of March 31, 2022, our disclosure controls and procedures are designed at a reasonable assurance level and are effective to provide reasonable assurance that information we are required to disclose in reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's (SEC) rules and forms, and that such information is accumulated and communicated to our management, including our CEO and CFO, as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control Over Financial Reporting
No changes in our internal control over financial reporting occurred during the quarter ended March 31, 2022 that materially affected, or which are reasonably likely to materially affect, our internal control over financial reporting.
Limitations on Effectiveness of Controls and Procedures
In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures must reflect the fact that there are resource constraints and management is required to apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs. The design of any disclosure controls and procedures is also based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions.
Part II - OTHER INFORMATION
Item 1. Legal Proceedings
The information required by this item is provided in Note 11 to our financial statements included in Part 1, Item 1 of this Form 10-Q, and is incorporated herein by reference.
Item 1A. Risk Factors
You should carefully consider the risks described below before making an investment decision in our common stock. Our operations and financial results are subject to various risks and uncertainties, including those described below and the other information in this Annual Report on Form 10-K and in our other public filings. If any of the following risks occur, our business, financial condition, reputation, operating results and growth prospects could be materially and adversely affected. Additional risks and uncertainties not currently known to us or that we currently deem immaterial may also materially adversely affect our business, operating results, financial condition, reputation, and growth prospects.
Risk Factor Summary
The following is a summary of the principal risks that could materially and adversely affect our business, financial condition, operating results and growth prospects.
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We may be unable to attract and retain customers or increase sales to new and existing customers.
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We may not successfully develop and market products that meet or anticipate our customers' needs, whether organically or inorganically, or may not develop such products on a timely basis.
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If we are unable to attract and retain customers and increase sales to new and existing customers, our business and operating results would be harmed.
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Our business will suffer if the small business market for our solutions proves less lucrative than projected or if we fail to effectively acquire and service small business customers.
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If we are unable to attract a more diverse customer base, such as Partners, Domain Registrars and Investors, other Registrars and Corporate Domain Portfolio owners and tech savvy users, for which we have developed more customized solutions and applications, our business, growth prospects and operating results could be adversely affected.
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Our brand is integral to our success. If we fail to protect or promote our brand, our business and competitive position may be harmed.
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We face significant competition for our products in the domain name registration, website building and web-hosting markets and other markets in which we compete, which we expect will continue to intensify, and we may not be able to maintain or improve our competitive position or market share.
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The future growth of our business depends in significant part on increasing our international bookings. Our continuing international expansion efforts subject us to additional risks.
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We have made significant investments to support our growth strategy. These investments may not succeed. If we do not effectively manage future growth, our operating results will be adversely affected.
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We may acquire other businesses or talent, which could require significant management attention, disrupt our business, dilute stockholder value and adversely affect our operating results.
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We may enter into new lines of business that offer new products and services, which may subject us to additional risks.
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A network attack, a security breach or other data security incident could delay or interrupt service to our customers, harm our reputation or subject us to significant liability.
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If the security of the confidential information or personal information we or our vendors or partners maintain, including that of our customers and the visitors to our customers' websites stored in our systems, is breached or otherwise subjected to unauthorized access, our reputation may be harmed and we may be exposed to liability.
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We rely on our marketing efforts and channels to promote our brand and acquire new customers. These efforts may require significant expense and may not be successful or cost-effective.
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Our future performance depends in part on the services and performance of our senior management and key employees.
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If we are unable to hire, retain, manage and motivate qualified personnel, our business could suffer.
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Our failure to properly register or maintain our customers' domain names could subject us to additional expenses, claims of loss or negative publicity that could have a material adverse effect on our business.
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Our quarterly and annual operating results may be adversely affected due to a variety of factors, which could make our future results difficult to predict and could cause our operating results to fall below investor or analyst expectations.
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Our substantial indebtedness could adversely affect our financial condition, our ability to raise additional capital to fund our operations, our ability to operate our business and our ability to react to changes in the economy or our industry, as well as divert our cash flow from operations for debt payments and prevent us from meeting our debt obligations.
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Governmental and regulatory policies or claims concerning the domain name registration system and the Internet in general, and industry reactions to those policies or claims, may cause instability in the industry and disrupt our business.
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We are subject to privacy and data protection laws and regulations as well as contractual privacy and data protection obligations. Our failure to comply with these or any future laws, regulations or obligations could subject us to sanctions and damages and could harm our reputation and business.
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Our business depends on our customers' continued and unimpeded access to the Internet and the development and maintenance of Internet infrastructure. Internet access providers may be able to block, degrade or charge for access to certain of our products, which could lead to additional expenses and the loss of customers.
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We may face liability or become involved in disputes over registration and transfer of domain names and control over websites.
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Our business could be affected by new governmental regulations regarding the Internet.
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Our business could be negatively impacted by shareholder activism.
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Our share price may be volatile, and you may be unable to sell your shares.
Strategic Risks
If we are unable to attract and retain customers and increase sales to new and existing customers, our business and operating results would be harmed.
Our success depends on our ability to attract and retain customers and increase sales to new and existing customers. Although our total customers and revenue have grown rapidly in the past, in recent periods our slower growth rates have reflected the larger size and scale and maturity of our business. We cannot be assured that we will achieve similar growth rates in future periods as our total customers and revenue could decline or grow more slowly than we expect. Our gross customer adds for 2021 declined relative to 2020 and there is uncertainty regarding levels of customer demand and growth going forward. The rate at which new and existing customers purchase and renew subscriptions to our products could fluctuate or decline as a result of a number of factors, such as lower demand for domain names, websites and related products, declines in our customers' level of satisfaction with our products and the support provided by our GoDaddy Guides, the timeliness and success of product enhancements and introductions by us and those of our competitors, the pricing offered by us and our competitors, and the frequency and severity of any system outages, breaches, or technological change.
Our revenue has grown historically due in large part to sustained customer growth rates and strong renewals of subscriptions to our domain name registration and hosting and presence products. Our future success depends in part on maintaining strong renewals. Our costs associated with renewals are substantially lower than costs associated with acquiring new customers and selling additional products to existing customers. Therefore, a reduction in renewals, even if offset by an increase in other revenue, would reduce our operating margins in the near term. Any failure by us to continue to attract new cus
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Item 5. Other Information
None.
Item 6. Exhibits
| + | Indicates management contract or compensatory plan or arrangement. | |||||||
| ***** | Filed herewith. | |||||||
| ****** | The certifications attached as Exhibit 32.1 accompanying this Quarterly Report on Form 10-Q, are deemed furnished and not filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing of GoDaddy Inc. under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing. | |||||||
| ******* | Certain provisions or terms of the agreement have been redacted pursuant to Item 601(b)(10)(iv) of Regulation S-K. GoDaddy Inc. agrees to furnish supplementally to the SEC a copy of any omitted schedule or exhibit upon request. |
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
| GODADDY INC. | ||||||||
| Date: | May 4, 2022 | /s/ Mark McCaffrey | ||||||
| Mark McCaffrey | ||||||||
| Chief Financial Officer |