Item 5. MARKET FOR THE HARTFORD'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
334K characters. Original on sec.gov · Markdown
Item 5. MARKET FOR THE HARTFORD'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
MARKET FOR THE HARTFORD'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
The Hartford’s common stock is traded on the New York Stock Exchange (“NYSE”) under the trading symbol “HIG”. As of February 20, 2025, the Company had approximately 7,485 registered holders of record of the Company's common stock. A substantially greater number of holders of our common stock are “street name” holders or beneficial holders, whose shares are held of record by banks, brokers and other financial institutions.
The Hartford's cash dividends paid on common stock and expected payment of future cash dividends are discussed in the Summary of Capital Resources and Liquidity and Liquidity Requirements and Sources of Capital - Dividends sections of Part II, Item 7, MD&A — Capital Resources and Liquidity.
For information related to securities authorized for issuance under equity compensation plans, see Part III, Item 12, Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
Repurchases of common stock by the Company during the quarter ended December 31, 2024 are set forth below. During the period from January 1, 2025 through February 20, 2025, the Company repurchased 2.2 million shares for $248.
| Repurchases of Common Stock by the Issuer for the Three Months Ended December 31, 2024 | ||||||||||||||
| Period | Total Number of Shares Purchased [1] | Average Price Paid Per Share | Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs | Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs [2] | ||||||||||
| (in millions) | ||||||||||||||
| October 1, 2024 - October 31, 2024 | 1,507,644 | $ | 117.71 | 1,499,511 | $ | 3,373 | ||||||||
| November 1, 2024 - November 30, 2024 | 779,493 | $ | 117.75 | 758,991 | $ | 3,285 | ||||||||
| December 1, 2024 - December 31, 2024 | 1,176,909 | $ | 117.26 | 1,176,909 | $ | 3,148 | ||||||||
| Total | 3,464,046 | $ | 117.57 | 3,435,411 |
[1]Includes 28,635 shares in net settlement of employee tax withholding obligations related to equity awards under the Company's incentive stock plans, which were not part of publicly announced share repurchase authorizations. The Company paid an average price per share of $113.44 in employee tax withholding obligations related to net share settlements in the three months ended December 31, 2024.
[2]On July 28, 2022, the Board of Directors approved a share repurchase authorization for up to $3.0 billion effective from August 1, 2022 to December 31, 2024. In addition to the authorization covering the period from August 1, 2022 to December 31, 2024, on July 25, 2024, the Board of Directors approved a share repurchase authorization for up to $3.3 billion effective from August 1, 2024 to December 31, 2026. The timing of any repurchases is dependent on several factors, including the market price of the Company's securities, the Company's capital position, consideration of the effect of any repurchases on the Company's financial strength or credit ratings, the Company's blackout periods, and other considerations.
|
| Table of Contents |
Part II - Item 5. Market for the Hartford's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
| |TOTAL RETURN TO STOCKHOLDERS |
The following table presents The Hartford’s five-year total return on its common stock including reinvestment of dividends in comparison to the S&P 500 and the S&P Insurance Composite Index.
| Cumulative Five-Year Total Return | |||||||||||||||||||||||
| Base Period | |||||||||||||||||||||||
| Company/Index | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |||||||||||||||||
| The Hartford Insurance Group, Inc. | $ | 100 | $ | 83.08 | $ | 119.85 | $ | 134.61 | $ | 146.09 | $ | 202.42 | |||||||||||
| S&P 500 Index | $ | 100 | $ | 118.40 | $ | 152.39 | $ | 124.79 | $ | 157.59 | $ | 197.02 | |||||||||||
| S&P Insurance Composite Index | $ | 100 | $ | 99.56 | $ | 131.54 | $ | 144.86 | $ | 158.28 | $ | 200.73 |

|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| Item 7. |
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Dollar amounts in millions, except for per share data, unless otherwise stated)
The Hartford provides projections and other forward-looking information in the following discussions, which contain many forward-looking statements, particularly relating to the Company’s future financial performance. These forward-looking statements are estimates based on information currently available to the Company, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and are subject to the cautionary statements set forth on pages 4 and 5 of this Form 10-K. Actual results are likely to differ, and in the past have differed, materially from those forecast by the Company, depending on the outcome of various factors, including, but not limited to, those set forth in the following discussion and in Part I, Item 1A, Risk Factors, and those identified from time to time in our other filings with the Securities and Exchange Commission. The Hartford undertakes no obligation to publicly update any forward-looking statements, whether as a result of new information, future developments or otherwise.
The Hartford defines increases or decreases greater than or equal to 200%, or changes from a net gain to a net loss position, or vice versa, as "NM" or not meaningful.
For discussion of the earliest of the three years included in the financial statements of the current filing, refer to Part II, Item 7, MD&A in The Hartford’s 2023 Form 10-K Annual Report.
Index
Throughout the MD&A, we use certain terms and abbreviations, the more commonly used are summarized in the Acronyms section.
KEY PERFORMANCE MEASURES AND RATIOS
The Company considers the measures and ratios in the following discussion to be key performance indicators for its businesses. Management believes that these ratios and measures are useful in understanding the underlying trends in The Hartford’s businesses. However, these key performance indicators should only be used in conjunction with, and not in lieu of, the results presented in the segment discussions that follow in this MD&A. These ratios and measures may not be comparable to other performance measures used by the Company’s competitors.
Definitions of Non-GAAP and Other Measures and Ratios
Assets Under Management (“AUM”)- Include mutual fund and ETF assets. AUM is a measure used by the Company's Hartford Funds segment because a significant portion of the segment’s revenues and expenses are based upon asset values. These revenues and expenses increase or decrease with a rise or fall in AUM whether caused by changes in the market or through net flows.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Book Value per Diluted Share excluding accumulated other comprehensive income ("AOCI")- This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Book value per diluted share is the most directly comparable U.S. GAAP measure.
Combined Ratio- The sum of the loss and loss adjustment expense ratio, the expense ratio and the policyholder dividend ratio. This ratio is a relative measurement that describes the related cost of losses and expenses for every $100 of earned premiums. A combined ratio below 100 demonstrates underwriting profit; a combined ratio above 100 demonstrates underwriting losses.
Core Earnings- The Hartford uses the non-GAAP measure core earnings as an important measure of the Company’s operating performance. The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Company’s ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. Therefore, the following items are excluded from core earnings:
-
Certain realized gains and losses - Generally realized gains and losses are primarily driven by investment decisions and external economic developments, the nature and timing of which are unrelated to the insurance and underwriting aspects of our business. Accordingly, core earnings excludes the effect of all realized gains and losses that tend to be highly variable from period to period based on capital market conditions. The Hartford believes, however, that some realized gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income.
-
Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business.
-
Loss on extinguishment of debt - Largely consisting of make-whole payments or tender premiums upon paying debt off before maturity, these losses are not a recurring operating expense of the business.
-
Gains and losses on reinsurance transactions - Gains or losses on reinsurance, such as those entered into upon sale of a business or to reinsure loss reserves, are not a recurring operating expense of the business.
-
Integration and other non-recurring M&A costs - These costs, including transaction costs incurred in connection with an acquired business, are incurred over a short period of time and do not represent an ongoing operating expense of the business.
-
Change in loss reserves upon acquisition of a business - These changes in loss reserves are excluded from core earnings because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition.
-
Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and excluding the deferred gain on retroactive reinsurance and related amortization of the deferred gain from core earnings provides greater insight into the economics of the business.
-
Change in valuation allowance on deferred taxes related to non-core components of before tax income - These changes in valuation allowances are excluded from core earnings because they relate to non-core components of before tax income, such as tax attributes like capital loss carryforwards.
-
Results of discontinued operations - These results are excluded from core earnings for businesses sold or held for sale because such results could obscure the ability to compare period over period results for our ongoing businesses.
In addition to the above components of net income available to common stockholders that are excluded from core earnings, preferred stock dividends declared, which are excluded from net income, are included in the determination of core earnings. Preferred stock dividends are a cost of financing more akin to interest expense on debt and are expected to be a recurring expense as long as the preferred stock is outstanding.
Net income (loss) and net income (loss) available to common stockholders are the most directly comparable U.S. GAAP measures to core earnings. Core earnings should not be considered as a substitute for net income (loss) or net income (loss) available to common stockholders and does not reflect the overall profitability of the Company's business. Therefore, The Hartford believes that it is useful for investors to evaluate net income (loss), net income (loss) available to common stockholders, and core earnings when reviewing the Company's performance.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Reconciliation of Net Income to Core Earnings
| For the years ended December 31, | |||||||||||
| 2024 | 2023 | 2022 | |||||||||
| Net income | $ | 3,111 | $ | 2,504 | $ | 1,819 | |||||
| Preferred stock dividends | 21 | 21 | 21 | ||||||||
| Net income available to common stockholders | 3,090 | 2,483 | 1,798 | ||||||||
| Adjustments to reconcile net income available to common stockholders to core earnings: | |||||||||||
| Net realized losses excluded from core earnings, before tax | 56 | 152 | 626 | ||||||||
| Restructuring and other costs, before tax | 2 | 6 | 13 | ||||||||
| Loss on extinguishment of debt, before tax | — | — | 9 | ||||||||
| Integration and other non-recurring M&A costs, before tax | 8 | 8 | 21 | ||||||||
| Change in deferred gain on retroactive reinsurance, before tax | (83) | 194 | 229 | ||||||||
| Income tax expense (benefit) [1] | 3 | (76) | (200) | ||||||||
| Core earnings | $ | 3,076 | $ | 2,767 | $ | 2,496 |
[1] Primarily represents the federal income tax expense (benefit) related to before tax items not included in core earnings.
Core Earnings Margin- The Hartford uses the non-GAAP measure core earnings margin to evaluate, and believes it is an important measure of, the Employee Benefits segment's operating performance. Core earnings margin is calculated by dividing core earnings by revenues, excluding buyouts and realized gains (losses). Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. The Company believes that core earnings margin provides investors with a valuable measure of the performance of Employee Benefits because it reveals trends in the business that may be obscured by the effect of buyouts and realized gains (losses) as well as other items excluded in the calculation of core earnings. Core earnings margin should not be considered as a substitute for net income margin and does not reflect the overall profitability of Employee Benefits. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. A reconciliation of net income margin to core earnings margin is set forth in the Results of Operations section within MD&A - Employee Benefits.
Current Accident Year Catastrophe Ratio- A component of the loss and loss adjustment expense ratio, represents the ratio of catastrophe losses incurred in the current accident year ("CAY") (net of reinsurance) to earned premiums. For U.S. events, a catastrophe is an event that causes $25 or more in industry insured property losses and affects a significant number of property and casualty policyholders and insurers, as defined by the Property Claim Services office of Verisk. For international events, the Company's approach is similar, informed, in part, by how Lloyd's of London defines major losses. Lloyd's of London is an insurance market-place operating worldwide ("Lloyd's"). Lloyd's does not underwrite risks. The Company accepts risks as the sole member of Lloyd's Syndicate 1221 ("Lloyd's Syndicate"). The current accident year catastrophe ratio includes the effect of catastrophe losses, but does not include the effect of reinstatement premiums.
Expense Ratio- For Business Insurance and Personal Insurance is the ratio of underwriting expenses less fee income, to earned premiums. Underwriting expenses include the
amortization of deferred policy acquisition costs ("DAC"), amortization of other intangible assets and insurance operating costs and other expenses, including certain centralized services costs and bad debt expense. DAC includes commissions, taxes, licenses and fees and other incremental direct underwriting expenses and are amortized over the policy term.
The expense ratio for Employee Benefits is expressed as the ratio of insurance operating costs and other expenses including amortization of intangibles and amortization of DAC, to premiums and other considerations, excluding buyout premiums.
The expense ratio for Business Insurance, Personal Insurance and Employee Benefits does not include integration and other transaction costs associated with an acquired business.
Fee Income- Is largely driven from amounts earned as a result of contractually defined percentages of AUM in our Hartford Funds business. These fees are generally earned on a daily basis. Therefore, this fee income increases or decreases with the rise or fall in AUM whether caused by changes in the market or through net flows.
Gross New Business Premium- Represents the amount of premiums charged, before ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Gross new business premium plus gross renewal written premium less ceded reinsurance equals total written premium.
Loss and Loss Adjustment Expense Ratio- A measure of the cost of claims incurred in the calendar year divided by earned premium and includes losses and loss adjustment expenses incurred for both the current and prior accident years. Among other factors, the loss and loss adjustment expense ratio needed for the Company to achieve its targeted return on equity ("ROE") fluctuates from year to year based on changes in the expected investment yield over the claim settlement period, the timing of expected claim settlements and the targeted returns set by management based on the competitive environment.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
The loss and loss adjustment expense ratio is affected by claim frequency and claim severity, particularly for shorter-tail property lines of business, where the emergence of claim frequency and severity is credible and likely indicative of ultimate losses. Claim frequency represents the percentage change in the average number of reported claims per unit of exposure in the current accident year compared to that of the previous accident year. Claim severity represents the percentage change in the estimated average cost per claim in the current accident year compared to that of the previous accident year. As one of the factors used to determine pricing, the Company’s practice is to first make an overall assumption about claim frequency and severity for a given line of business and then, as part of the rate-making process, adjust the assumption as appropriate for the particular state, product or coverage.
Underlying Loss and Loss Adjustment Expense Ratio- This non-GAAP financial measure is the cost of non-catastrophe loss and loss adjustment expenses incurred in the current accident year divided by earned premiums. The loss and loss adjustment expense ratio is the most directly comparable GAAP measure. Management believes that the underlying loss and loss adjustment expense ratio is a performance measure that is useful to investors as it removes the impact of volatile and unpredictable catastrophe losses and prior accident year development ("PYD"). A reconciliation of the loss and loss adjustment expense ratio to the underlying loss and loss adjustment expense ratio is set forth in the Reportable Segment and Corporate Operating Summaries section within MD&A.
Loss Ratio, excluding Buyouts- Utilized for the Employee Benefits segment and is expressed as a ratio of benefits, losses and loss adjustment expenses, excluding those related to buyout premiums, to premiums and other considerations, excluding buyout premiums. Since Employee Benefits occasionally buys a block of claims for a stated premium amount, the Company excludes this buyout from the loss ratio used for evaluating the profitability of the business as buyouts may distort the loss ratio. Buyout premiums represent takeover of open claim liabilities and other non-recurring premium amounts.
Net investment income excluding limited partnerships and other alternative investments- This non-GAAP measure is the amount of net investment income on a consolidated level earned from invested assets, excluding the net investment income related to limited partnerships and other alternative investments. The Company believes that net investment income excluding limited partnerships and other alternative instruments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative instruments. Net investment income is the most directly comparable GAAP measure. A reconciliation of net investment income to net investment income excluding limited partnerships and other alternative investments - is set forth in the Investment Results section within MD&A.
Mutual Fund and Exchange-Traded Fund Assets- Are owned by the shareowners of those products and not by the Company and, therefore, are not reflected in the Company’s
Consolidated Financial Statements, except in instances where the Company seeds new investment products.
Mutual fund and ETF assets are a measure used by the Company primarily because a significant portion of the Company’s Hartford Funds segment revenues and expenses are based upon asset values. These revenues and expenses increase or decrease with a rise or fall in AUM whether caused by changes in the market or through net flows.
Net New Business Premium- Represents the amount of premiums charged, after ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Net new business premium plus renewal written premium equals total written premium.
Policy Count Retention- Represents the number of renewal policies issued during the current year period divided by the new and renewal policies issued in the prior period. Policy count retention is affected by a number of factors, including the percentage of renewal policy quotes accepted and decisions by the Company to non-renew policies because of specific policy underwriting concerns or because of a decision to reduce premium writings in certain classes of business or states. Policy count retention is also affected by advertising and rate actions taken by us and competitors.
Effective Policy Count Retention- Represents the number of policies expected to renew in the current year period, based on contract effective dates, divided by the new and renewal policies effective in the prior period. Effective policy count retention is affected by a number of factors, including the percentage of renewal policy quotes accepted and decisions by the Company to non-renew policies because of specific policy underwriting concerns or because of a decision to reduce premium writings in certain classes of business or states. Effective policy count retention is also affected by advertising and rate actions taken by us and competitors, as well as the effect of subsequent cancellations and non-renewals by customers. Effective policy count retention statistics are subject to change from period to period based on the effect of differences between actual and expected policy cancellations throughout the policy period.
Policies in-force- Represents the number of policies with coverage in effect as of the end of the period. The number of policies in-force is a growth measure used for Personal Insurance, small business, and middle market lines within middle & large business, and is affected by both new business growth and policy count retention.
Policyholder Dividend Ratio- The ratio of policyholder dividends to earned premium.
Premium Retention- For middle & large business, represents the ratio of prior period premiums that were successfully renewed divided by premiums associated with policies available for renewal in the current period. Premium retention excludes premium amounts from annual audits, renewal written price increases and changes in exposure, including amount of insurance. Premium retention statistics are subject to change from period to period based on a number of factors, including the effect of subsequent cancellations and non-renewals.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Prior Accident Year Loss and Loss Adjustment Expense Ratio- Represents the increase (decrease) in the estimated cost of settling catastrophe and non-catastrophe claims incurred in prior accident years as recorded in the current calendar year divided by earned premiums.
Reinstatement Premiums- Represents additional ceded premium paid for the reinstatement of the amount of reinsurance coverage that was reduced as a result of the Company ceding losses to reinsurers.
Renewal Earned Price Increase (Decrease)- Written premiums are earned over the policy term, which is six months for certain personal automobile business and twelve months for substantially all of the remainder of the Company’s P&C business. Since the Company earns premiums over the six to twelve month term of the policies, renewal earned price increases (decreases) lag renewal written price increases (decreases) by six to twelve months.
Renewal Written Price Increase (Decrease)- For Business Insurance, represents the combined effect of rate changes, and individual risk pricing decisions per unit of exposure on policies that renewed and includes amount of insurance. For Personal Insurance, renewal written price increases represent the total change in premium per policy since the prior year on those policies that renewed and includes the combined effect of rate changes, amount of insurance and other changes in exposure. For Personal Insurance, other changes in exposure include, but are not limited to, the effect of changes in number of drivers, vehicles and incidents, as well as changes in customer policy elections, such as deductibles and limits. The rate component represents the change in rate impacting renewal policies as previously filed with and approved by state regulators during the period. Amount of insurance represents the change in the value of the rating base, such as model year/vehicle symbol for automobiles, building replacement costs for property and wage inflation for workers’ compensation. A number of factors affect renewal written price increases (decreases) including expected loss costs as projected by the Company’s pricing actuaries, rate filings approved by state regulators, risk selection decisions made by the Company’s underwriters and marketplace competition. Renewal written price changes reflect the property and casualty insurance market cycle. Prices tend to increase for a particular line of business when insurance carriers have incurred significant losses in that line of business in the recent past or the industry as a whole commits less of its capital to writing exposures in that line of business. Prices tend to decrease when recent loss experience has been favorable or when competition among insurance carriers increases. Renewal written price statistics are subject to change from period to period, based on a number of factors, including changes in actuarial estimates and the effect of subsequent cancellations and non-renewals, and modifications made to better reflect ultimate pricing achieved.
**Return on Assets ("ROA"), Core Earnings-**The Company uses this non-GAAP financial measure to evaluate, and believes is an important measure of, the Hartford Funds segment’s operating performance. ROA, core earnings is calculated by dividing annualized core earnings by a daily average AUM. ROA is the most directly comparable U.S. GAAP measure. The Company believes that ROA, core earnings, provides investors with a valuable measure of the performance of the Hartford Funds segment because it reveals trends in our business that may be obscured by the effect of items excluded in the calculation of core earnings. ROA, core earnings, should not be considered as a substitute for ROA and does not reflect the overall profitability of our Hartford Funds business. Therefore, the Company believes it is important for investors to evaluate both ROA, and ROA, core earnings when reviewing the Hartford Funds segment performance. A reconciliation of ROA to ROA, core earnings is set forth in the Results of Operations section within MD&A - Hartford Funds.
**Underlying Combined Ratio-**This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. Combined ratio is the most directly comparable GAAP measure. The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. The changes to loss reserves upon acquisition of a business are excluded from underlying combined ratio because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. A reconciliation of combined ratio to underlying combined ratio is set forth in the Results of Operations section within MD&A - Business Insurance and Personal Insurance.
Underwriting Gain (Loss)- The Hartford's management evaluates profitability of the Business and Personal Insurance segments primarily on the basis of underwriting gain or loss. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Net income (loss) is the most directly comparable GAAP measure. Underwriting gain (loss) is influenced significantly by earned premium growth and the adequacy of The Hartford's pricing. Underwriting profitability over time is also greatly influenced by The Hartford's underwriting discipline, as management strives to manage exposure to loss through favorable risk selection and diversification, effective management of claims, use of reinsurance and its ability to manage its expenses. The Hartford believes that underwriting gain (loss) provides investors with a valuable measure of profitability, before tax, derived from underwriting activities, which are managed separately from the Company's investing activities.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Reconciliation of Net Income to Underwriting Gain (Loss)
| For the years ended December 31, | |||||||||||||||||
| 2024 | 2023 | 2022 | |||||||||||||||
| Business Insurance | |||||||||||||||||
| Net income | $ | 2,349 | $ | 2,085 | $ | 1,624 | |||||||||||
| Adjustments to reconcile net income to underwriting gain: | |||||||||||||||||
| Net investment income | (1,714) | (1,532) | (1,415) | ||||||||||||||
| Net realized losses | 73 | 156 | 385 | ||||||||||||||
| Other expense | 5 | 1 | 12 | ||||||||||||||
| Income tax expense | 576 | 502 | 426 | ||||||||||||||
| Underwriting gain | $ | 1,289 | $ | 1,212 | $ | 1,032 | |||||||||||
| Personal Insurance | |||||||||||||||||
| Net income (loss) | $ | 208 | $ | (39) | $ | 91 | |||||||||||
| Adjustments to reconcile net income (loss) to underwriting gain (loss): | |||||||||||||||||
| Net investment income | (222) | (171) | (140) | ||||||||||||||
| Net realized losses | 14 | 16 | 35 | ||||||||||||||
| Net servicing and other income | (18) | (21) | (17) | ||||||||||||||
| Income tax expense (benefit) | 49 | (15) | 22 | ||||||||||||||
| Underwriting gain (loss) | $ | 31 | $ | (230) | $ | (9) | |||||||||||
| P&C Other Ops | |||||||||||||||||
| Net loss | $ | (127) | $ | (130) | $ | (190) | |||||||||||
| Adjustments to reconcile net loss to underwriting loss: | |||||||||||||||||
| Net investment income | (74) | (69) | (63) | ||||||||||||||
| Net realized losses | 4 | 7 | 16 | ||||||||||||||
| Other expense | 4 | — | — | ||||||||||||||
| Income tax benefit | (35) | (36) | (52) | ||||||||||||||
| Underwriting loss | $ | (228) | $ | (228) | $ | (289) |
Written and Earned Premiums- Written premium represents the amount of premiums charged for policies issued, net of reinsurance, during a fiscal period. Premiums are considered earned and are included in the financial results on a pro rata basis over the policy period. Management believes that written premium is a performance measure that is useful to investors as it reflects current trends in the Company’s sale of property and casualty insurance products. Written and earned premium are recorded net of ceded reinsurance premium.
Traditional life and disability insurance type products, such as those sold by Employee Benefits, collect premiums from policyholders in exchange for financial protection for the policyholder from a specified insurable loss, such as death or disability. These premiums, together with net investment income earned, are used to pay the contractual obligations under these insurance contracts.
Two major factors, new sales and persistency, impact premium growth. Sales can increase or decrease in a given year based on a number of factors including, but not limited to, customer demand for the Company’s product offerings, pricing competition, distribution channels and the Company’s reputation and ratings. Persistency refers to the percentage of premium remaining in-force from year-to-year.
THE HARTFORD'S OPERATIONS
The Hartford conducts business principally in five reportable segments including Business Insurance, Personal Insurance, Property & Casualty Other Operations, Employee Benefits and Hartford Funds, as well as a Corporate category. The Company includes in the Corporate category capital raising activities (including equity financing, debt financing and related interest expense), purchase accounting adjustments related to goodwill, reserves for run-off structured settlement and terminal funding agreement liabilities, restructuring costs, transaction expenses incurred in connection with an acquisition, certain M&A costs, and other expenses not allocated to the reportable segments. Corporate also includes investment management fees and expenses related to managing third-party assets.
The Company derives its revenues principally from: (a) premiums earned for insurance coverage provided to insureds; (b) management fees on mutual fund and ETF assets; (c) net investment income; (d) fees earned for services provided to third parties; and (e) net realized gains and losses. Premiums charged for insurance coverage are earned principally on a pro rata basis over the terms of the related policies in-force.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
The profitability of the Company's property and casualty insurance businesses over time is greatly influenced by the Company’s underwriting discipline, which seeks to manage exposure to loss through favorable risk selection and diversification, its management of claims, its use of reinsurance, the size of its in force block, making reliable estimates of actual mortality and morbidity, and its ability to manage its expense ratio which it accomplishes through economies of scale and its management of acquisition costs and other insurance operating costs. Pricing adequacy depends on a number of factors, including the ability to obtain regulatory approval for rate changes, proper evaluation of underwriting risks, the ability to project future loss cost frequency and severity based on historical loss experience adjusted for known trends, the Company’s response to rate actions taken by competitors, its expense levels and expectations about regulatory and legal developments. The Company seeks to price its insurance policies such that insurance premiums and future net investment income earned on premiums received will cover insurance operating costs and the ultimate cost of paying claims reported on the policies and provide for a profit margin. For many of its insurance products, the Company is required to obtain approval for its premium rates from state insurance departments and the Lloyd's Syndicate's ability to write business is subject to Lloyd's approval for its premium capacity each year. Most of Personal Insurance written premium is associated with our exclusive licensing agreement with AARP, which is effective through December 31, 2032. This agreement provides an important competitive advantage given the size of the 50 plus population and the strength of the AARP brand.
Similar to property and casualty, profitability of the Employee Benefits business depends, in large part, on the ability to evaluate and price risks appropriately and make reliable estimates of mortality, morbidity, disability and longevity. To manage the pricing risk, Employee Benefits generally offers term insurance policies, allowing for the adjustment of rates or policy terms in order to minimize the adverse effect of market trends, loss costs, declining interest rates and other factors. However, as policies are typically sold with rate guarantees an average of three years, pricing for the Company’s products could prove to be inadequate if loss and expense trends emerge adversely during the rate guarantee period or if investment returns are lower than expected at the time the products were sold. For some of its products, the Company is required to obtain approval for its premium rates from state insurance departments. New and renewal business for employee benefits business, particularly for LTD, are priced using an assumption about expected investment yields over time. While the Company employs asset-liability duration matching strategies to mitigate
risk and may use interest-rate sensitive derivatives to hedge its exposure in the Employee Benefits investment portfolio, cash flow patterns related to the payment of benefits and claims are uncertain and actual investment yields could differ significantly from expected investment yields, affecting profitability of the business. In addition to appropriately evaluating and pricing risks, the profitability of the Employee Benefits business depends on other factors, including the Company’s response to pricing decisions and other actions taken by competitors, its ability to offer voluntary products and self-service capabilities, the persistency of its sold business and its ability to manage its expenses which it seeks to achieve through economies of scale and operating efficiencies.
The financial results of the Company’s mutual fund and ETF businesses depend largely on the amount of AUM and the level of fees charged based, in part, on asset share class and fund type. Changes in AUM are driven by the two main factors of net flows and the market return of the funds, which are heavily influenced by the return realized in the equity and bond markets. Net flows are comprised of new sales less redemptions by mutual fund and ETF shareowners. Financial results are highly correlated to the growth in AUM since these funds generally earn fee income on a daily basis.
The investment return, or yield, on invested assets is an important element of the Company’s earnings since insurance products are priced with the assumption that premiums received can be invested for a period of time before benefits, losses and loss adjustment expenses are paid. Due to the need to maintain sufficient liquidity to satisfy claim obligations, the majority of the Company’s invested assets have been held in available-for-sale ("AFS") securities, including, among other asset classes, corporate bonds, municipal bonds, government debt, short-term debt, mortgage-backed securities, asset-backed securities ("ABS") and collateralized loan obligations ("CLOs"). The Company also invests in commercial mortgage loans as well as limited partnerships and other alternative investments, which are private investments that are less liquid, but have the potential to generate higher returns. The primary investment objective for the Company is to maximize economic value, consistent with acceptable risk parameters, including the management of credit risk and interest rate sensitivity of invested assets, while generating sufficient net of tax income to meet policyholder and corporate obligations. Investment strategies are developed based on a variety of factors including business needs, regulatory requirements and tax considerations.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
2024 FINANCIAL HIGHLIGHTS
| Net Income Available to Common Stockholders | Net Income Available to Common Stockholders per Diluted Share | Book Value per Diluted Share |

| Ý | Increased $607 or 24% | Ý | Increased $2.38 or 30% | Ý | Increased $5.66 or 11% | |||||||||||||||||||||||||||
| + | The effect of higher earned premiums in P&C and Employee Benefits | + | Increase in net income available to common stockholders | + | Net income in excess of common stockholder dividends | |||||||||||||||||||||||||||
| + | Higher net investment income | + | Reduction in outstanding shares due to share repurchases | - | Dilutive effect of share repurchases | |||||||||||||||||||||||||||
| + | Lower underlying loss and LAE ratio in Personal Insurance | |||||||||||||||||||||||||||||||
| + | Favorable P&C prior accident year reserve development in the 2024 period | |||||||||||||||||||||||||||||||
| + | Lower net realized losses | |||||||||||||||||||||||||||||||
| + | Lower group life loss ratio | |||||||||||||||||||||||||||||||
| - | Higher catastrophe losses in P&C | |||||||||||||||||||||||||||||||
| - | Higher expense ratio in P&C and Employee Benefits | |||||||||||||||||||||||||||||||
| - | Higher group disability and supplemental health loss ratios | |||||||||||||||||||||||||||||||
| Investment Yield, After Tax | Property & Casualty Combined Ratio | Employee Benefits Net Income Margin |



| Ý | Increased 20 bps | Þ | Improved 1.7 points | Ý | Increased 0.2 points | |||||||||||||||||||||||||||
| + | A higher yield on fixed maturity securities due to reinvesting at higher rates | + | Lower underlying loss and LAE ratio in Personal Insurance | + | Improved group life loss ratio | |||||||||||||||||||||||||||
| + | Lower net realized losses | |||||||||||||||||||||||||||||||
| - | Lower returns on limited partnerships and other alternative investments | + | Favorable prior accident year reserve development in the 2024 period | - | Higher expense ratio | |||||||||||||||||||||||||||
| - | Higher loss ratio on paid family and medical leave and supplemental health products | |||||||||||||||||||||||||||||||
| - | A slightly higher expense ratio in P&C | |||||||||||||||||||||||||||||||
| - | Higher catastrophe losses in P&C | |||||||||||||||||||||||||||||||
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
CONSOLIDATED RESULTS OF OPERATIONS
The Consolidated Results of Operations should be read in conjunction with the Company's Consolidated Financial Statements and the related Notes as well as with the Reportable Segment and Corporate Operating Summaries within the MD&A.
Consolidated Results of Operations
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | ||||||||||||||||||||||||||||
| Earned premiums | $ | 22,567 | $ | 21,026 | $ | 19,390 | 7 | % | 8 | % | ||||||||||||||||||||||
| Fee income | 1,373 | 1,300 | 1,349 | 6 | % | (4 | %) | |||||||||||||||||||||||||
| Net investment income | 2,568 | 2,305 | 2,177 | 11 | % | 6 | % | |||||||||||||||||||||||||
| Net realized losses | (61) | (188) | (627) | 68 | % | 70 | % | |||||||||||||||||||||||||
| Other revenues | 88 | 84 | 73 | 5 | % | 15 | % | |||||||||||||||||||||||||
| Total revenues | 26,535 | 24,527 | 22,362 | 8 | % | 10 | % | |||||||||||||||||||||||||
| Benefits, losses and loss adjustment expenses | 14,874 | 14,238 | 13,138 | 4 | % | 8 | % | |||||||||||||||||||||||||
| Amortization of deferred policy acquisition costs ("DAC") | 2,282 | 2,044 | 1,824 | 12 | % | 12 | % | |||||||||||||||||||||||||
| Insurance operating costs and other expenses | 5,258 | 4,881 | 4,841 | 8 | % | 1 | % | |||||||||||||||||||||||||
| Interest expense | 199 | 199 | 213 | — | % | (7 | %) | |||||||||||||||||||||||||
| Amortization of other intangible assets | 71 | 71 | 71 | — | % | — | % | |||||||||||||||||||||||||
| Restructuring and other costs | 2 | 6 | 13 | (67 | %) | (54 | %) | |||||||||||||||||||||||||
| Total benefits, losses and expenses | 22,686 | 21,439 | 20,100 | 6 | % | 7 | % | |||||||||||||||||||||||||
| Income before income taxes | 3,849 | 3,088 | 2,262 | 25 | % | 37 | % | |||||||||||||||||||||||||
| Income tax expense | 738 | 584 | 443 | 26 | % | 32 | % | |||||||||||||||||||||||||
| Net income | 3,111 | 2,504 | 1,819 | 24 | % | 38 | % | |||||||||||||||||||||||||
| Preferred stock dividends | 21 | 21 | 21 | — | % | — | % | |||||||||||||||||||||||||
| Net income available to common stockholders | $ | 3,090 | $ | 2,483 | $ | 1,798 | 24 | % | 38 | % |
Year ended December 31, 2024 compared to year ended December 31, 2023
Net income available to common stockholders increased by $607, primarily driven by:
-
An increase in P&C underwriting gain of $338, before tax, driven by the effect of earned premium growth, a lower underlying loss and LAE ratio in Personal Insurance, and a change from unfavorable to favorable prior accident year reserve development, partially offset by higher CAY catastrophe losses and a slightly higher expense ratio;
-
Higher net investment income of $263, before tax, primarily driven by a higher level of invested assets and a higher yield on fixed maturities, partially offset by lower income from limited partnerships and other alternative investments;
-
Lower net realized losses of $127, before tax; and
-
In Employee Benefits, a lower group life loss ratio and the effect of higher fully insured ongoing premiums, partially offset by a higher expense ratio, a higher group disability loss ratio, and a higher loss ratio on supplemental health products.
For a discussion of the Company's operating results by segment, see MD&A - Reportable Segment and Corporate Operating Summaries.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
REVENUE
Earned Premiums

Earned premiums increased by $1,541 or 7% primarily due to:
- An increase in P&C reflecting a 9% increase in Business Insurance and a 12% increase in Personal Insurance.
–Contributing to the increase in Business Insurance was the effect of an increase in new business across most lines of business, earned pricing increases, and higher insured exposures, principally in workers’ compensation and property lines.
–For Personal Insurance, earned premium increased primarily due to the effect of earned pricing increases, partially offset by non-renewals.
- An increase in Employee Benefits earned premium of 2% including an increase in exposure on existing accounts, new business sales, and persistency in excess of 90%.
Fee income increased primarily due to a $62 increase in Hartford Funds driven by higher daily average assets resulting from an increase in equity market levels, partially offset by net outflows over the preceding twelve month period.
Net Investment Income

Net investment income increased primarily due to a higher level of invested assets and the impact of higher reinvestment rates, partially offset by a lower level of income on limited partnerships and other alternative investments.
Net realized losses improved primarily due to:
-
Losses on credit derivatives in the 2023 period;
-
Gains on transactional foreign currency revaluation in the 2024 period compared to losses in the 2023 period; and
-
A favorable change in the ACL on mortgage loans and fewer net credit losses on fixed maturities, AFS.
These improvements were partially offset by:
- Greater net losses on sales of fixed maturities.
For further discussion of investment results, see MD&A - Investment Results, Net Investment Income and MD&A - Investment Results, Net Realized Gains (Losses).
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
BENEFITS, LOSSES AND EXPENSES
Losses and LAE Incurred for P&C

Benefits, losses and loss adjustment expenses increased $636, due to:
- An increase in Property & Casualty of $637, which was attributable to:
–An increase in P&C CAY loss and LAE before catastrophes of $675, before tax, primarily due to the effect of higher earned premiums, partially offset by a lower underlying loss and LAE ratio in Personal Insurance; and
–An increase in CAY catastrophe losses of $92, before tax. Catastrophe losses in the 2024 period included losses from tornado, wind and hail events across several regions of the United States, as well as hurricanes and tropical storms primarily in the Southeast, South and Mid-Atlantic regions, and, to a lesser extent, from winter storms, primarily in the Pacific, Northeast, and South regions. Catastrophe losses in the 2023 period included losses from tornado, wind and hail events across several regions of the United States, and losses from winter storms along the East and West Coasts.
Employee Benefits Losses and LAE Incurred

Partially offset by:
–A favorable change of $130, before tax, in P&C net prior accident year reserve development, with development in the 2024 period of a net favorable $120, before tax, and development in the 2023 period of a net unfavorable $10, before tax. Among other reserve changes, prior year reserve development included adverse development for A&E reserves of $203 and $194, before tax, in 2024 and 2023 respectively, of which $62 and $194, respectively, was ceded to NICO under the A&E ADC and accounted for as a deferred gain under retroactive reinsurance accounting. The 2024 period also included a benefit of $145 related to amortization of the Navigators ADC deferred gain.
Apart from the A&E reserve changes and the amortization of the Navigators ADC deferred gain, net favorable reserve development was $6 lower in 2024. Favorable prior year reserve development in the 2024 period was primarily driven by decreases in reserves related to workers' compensation, catastrophes, bond, personal automobile liability and physical damage, homeowners, professional liability and uncollectible reinsurance, partially offset by increases in reserves for general liability, commercial automobile liability, assumed reinsurance, and unallocated loss adjustment expense ("ULAE") reserves related to A&E reserves in P&C Other Operations. Favorable development in the 2023 period was primarily driven by decreases in reserves related to workers' compensation, catastrophes, bond and package, partially offset by increases in reserves for general liability, assumed reinsurance, personal automobile physical damage, and ULAE reserves related to A&E reserves in P&C Other Operations.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
For further discussion, see Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
- A slight decrease in Employee Benefits of $2, before tax, primarily driven by lower group life mortality, favorable long-term disability claim recoveries and incidence, and a favorable change in the long-term disability recovery rate assumption, offset by the effect of higher earned premiums and a higher loss ratio on paid family and medical leave products.
Amortization of deferred policy acquisition costs increased from the prior year period driven by Business Insurance, reflecting an increase in earned premiums across all lines of business.
Insurance operating costs and other expenses increased due to:
-
Increased expense from higher staffing costs, including higher incentive compensation and benefits costs, and commissions, partly in response to increased business volume; and
-
Higher direct marketing costs in Personal Insurance.
Income tax expense increased primarily due to an increase in income before tax. For further discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
INVESTMENT RESULTS
| Composition of Invested Assets | |||||||||||||||||
| December 31, 2024 | December 31, 2023 | ||||||||||||||||
| Amount | Percent | Amount | Percent | ||||||||||||||
| Fixed maturities, AFS, at fair value | $ | 42,567 | 71.9 | % | $ | 39,818 | 71.2 | % | |||||||||
| Fixed maturities, at fair value using the fair value option ("FVO Securities") | 308 | 0.5 | % | 327 | 0.6 | % | |||||||||||
| Equity securities, at fair value | 603 | 1.0 | % | 864 | 1.5 | % | |||||||||||
| Mortgage loans (net of allowance for credit losses ("ACL") of $44 and $51) | 6,396 | 10.8 | % | 6,087 | 10.9 | % | |||||||||||
| Limited partnerships and other alternative investments | 5,042 | 8.5 | % | 4,785 | 8.6 | % | |||||||||||
| Other investments [1] | 226 | 0.4 | % | 191 | 0.3 | % | |||||||||||
| Short-term investments | 4,068 | 6.9 | % | 3,850 | 6.9 | % | |||||||||||
| Total investments | $ | 59,210 | 100.0 | % | $ | 55,922 | 100.0 | % |
[1]Primarily consists of equity fund investments, overseas deposits, consolidated investment funds, and derivative instruments which are carried at fair value.
December 31, 2024 compared to December 31, 2023
Total investments increased primarily due to an increase in fixed maturities, AFS, at fair value.
Fixed maturities, AFS, at fair value increased primarily due to net additions of corporate bonds, high-quality residential mortgage-backed securities ("RMBS") and ABS, partially offset by net reductions to tax-exempt municipal bonds, U.S. Treasuries, and commercial mortgage-backed securities ("CMBS").
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| Net Investment Income | ||||||||||||||||||||||||||
| For the years ended December 31, | ||||||||||||||||||||||||||
| 2024 | 2023 | 2022 | ||||||||||||||||||||||||
| (Before tax) | Amount | Yield [1] | Amount | Yield [1] | Amount | Yield [1] | ||||||||||||||||||||
| Fixed maturities [2] | $ | 2,204 | 4.6 | % | $ | 1,895 | 4.2 | % | $ | 1,469 | 3.4 | % | ||||||||||||||
| Equity securities | 35 | 5.3 | % | 45 | 3.7 | % | 57 | 3.0 | % | |||||||||||||||||
| Mortgage loans | 266 | 4.2 | % | 235 | 3.9 | % | 211 | 3.6 | % | |||||||||||||||||
| Limited partnerships and other alternative investments | 148 | 3.0 | % | 212 | 4.8 | % | 515 | 14.4 | % | |||||||||||||||||
| Other [3] | 14 | 9 | 5 | |||||||||||||||||||||||
| Investment expense | (99) | (91) | (80) | |||||||||||||||||||||||
| Total net investment income | 2,568 | 4.3 | % | 2,305 | 4.1 | % | 2,177 | 3.9 | % | |||||||||||||||||
| Adjustment for net investment income from limited partnerships and other alternative investments | (148) | 0.1 | % | (212) | (0.1) | % | (515) | (0.7) | % | |||||||||||||||||
| Total net investment income excluding limited partnerships and other alternative investments | $ | 2,420 | 4.4 | % | $ | 2,093 | 4.0 | % | $ | 1,662 | 3.2 | % |
*[1]*Yields calculated using annualized net investment income divided by the monthly average invested assets at amortized cost, as applicable, excluding derivatives book value.
*[2]*Includes net investment income on short-term investments.
*[3]*Primarily includes changes in fair value of certain equity fund investments and income from derivatives that qualify for hedge accounting and are used to hedge fixed maturities.
Year ended December 31, 2024 compared to the year ended December 31, 2023
Total net investment income increased primarily due to a higher level of invested assets and the impact of higher reinvestment rates, partially offset by a lower level of income on limited partnerships and other alternative investments.
Annualized net investment income yield, excluding limited partnerships and other alternative investments, was up primarily due to the impact of reinvesting at higher rates.
Average reinvestment rate, on fixed maturities and mortgage loans, excluding U.S. Treasury securities, for the year-ended December 31, 2024 was 5.9%, which was above the average yield of sales and maturities of 5.0% for the same period. Average reinvestment rate, on fixed maturities and mortgage loans, excluding U.S. Treasury securities, for the year-ended December 31, 2023 was 5.8%, which was above the average yield of sales and maturities of 4.4% for the same period.
For the 2025 calendar year, we expect the annualized net investment income yield, excluding limited partnerships and other alternative investments, to be marginally higher than the portfolio yield earned in 2024. The estimated impact on annualized net investment income yield is subject to variability including the impact of evolving market conditions.
| Net Realized Gains (Losses) | |||||||||||
| For the years ended December 31, | |||||||||||
| (Before tax) | 2024 | 2023 | 2022 | ||||||||
| Gross gains on sales of fixed maturities | $ | 31 | $ | 30 | $ | 57 | |||||
| Gross losses on sales of fixed maturities | (198) | (149) | (315) | ||||||||
| Equity securities [1] | 73 | 78 | (349) | ||||||||
| Net credit losses on fixed maturities, AFS [2] | (2) | (14) | (18) | ||||||||
| Change in ACL on mortgage loans [3] | 3 | (15) | (7) | ||||||||
| Intent-to-sell impairments [2] | — | — | (6) | ||||||||
| Other, net [4] | 32 | (118) | 11 | ||||||||
| Net realized gains (losses) | $ | (61) | $ | (188) | $ | (627) |
*[1]*The change in net unrealized gains (losses) on equity securities still held as of the end of the period and included in net realized gains (losses) were $68, $17, and $(108) for the years ended December 31, 2024, 2023, and 2022, respectively.
*[2]*See Credit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments within the Investment Portfolio Risks and Risk Management section of the MD&A.
*[3]*See ACL on Mortgage Loans within the Investment Portfolio Risks and Risk Management section of the MD&A.
*[4]*Includes gains (losses) on non-qualifying derivatives for the years ended December 31, 2024, 2023, and 2022 of $13, $(108), and $46, respectively, and gains (losses) from transactional foreign currency revaluation of $20, $(15), and $28, respectively.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Year ended December 31, 2024
Gross gains and losses on sales were primarily due to sales of U.S. treasuries, corporate securities, tax-exempt municipals, and CMBS largely to fund purchases of higher-yielding investments.
Equity securities net gains were primarily driven by an increase in value due to higher equity market levels.
Other, net gains primarily included gains of $20 on transactional foreign currency revaluation and gains of $8 on interest rate derivatives driven by changes in interest rates.
Year ended December 31, 2023
Gross gains and losses on sales were primarily due to sales of corporate securities and tax-exempt municipals, in addition to sales of U.S. treasuries which were used to manage duration and liquidity, and to fund purchases of higher yielding investments.
Equity securities net gains were primarily driven by sales due to higher equity market levels.
Other, net losses were primarily driven by losses of $105 on credit derivatives due to tighter credit spreads and losses of $15 on transactional foreign currency revaluation.
CRITICAL ACCOUNTING ESTIMATES
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ, and in the past have differed, from those estimates.
The Company has identified the following estimates as critical in that they involve a higher degree of judgment and are subject to a significant degree of variability:
-
property and casualty insurance product reserves, net of reinsurance;
-
employee benefit LTD reserves, net of reinsurance;
-
evaluation of goodwill for impairment;
-
valuation of investments and derivative instruments including evaluation of credit losses on fixed maturities, AFS and ACL on mortgage loans; and
-
contingencies relating to corporate litigation and regulatory matters.
In developing these estimates management makes subjective and complex judgments that are inherently uncertain and subject to material change as facts and circumstances develop. Although variability is inherent in these estimates, management believes the amounts provided are appropriate based upon the facts available upon compilation of the financial statements. Certain of these estimates are particularly sensitive to market conditions, and deterioration and/or volatility in the worldwide debt or equity markets could have a material impact on the Consolidated Financial Statements.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
|PROPERTY & CASUALTY INSURANCE PRODUCT RESERVES, NET OF REINSURANCE
Loss and LAE Reserves, Net of Reinsurance as of December 31, 2024
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | % Total Reserves-net | ||||||||||||||||
| Workers’ compensation | $ | 12,660 | $ | — | $ | — | $ | 12,660 | 42.7% | |||||||||||
| General liability | 5,935 | — | — | 5,935 | 20.0% | |||||||||||||||
| Marine | 343 | — | — | 343 | 1.2% | |||||||||||||||
| Package business [1] | 2,590 | — | — | 2,590 | 8.7% | |||||||||||||||
| Commercial property | 612 | — | — | 612 | 2.1% | |||||||||||||||
| Automobile liability | 1,554 | 1,727 | — | 3,281 | 11.1% | |||||||||||||||
| Automobile physical damage | 31 | 78 | — | 109 | 0.4% | |||||||||||||||
| Professional liability | 1,577 | — | — | 1,577 | 5.3% | |||||||||||||||
| Bond | 443 | — | — | 443 | 1.5% | |||||||||||||||
| Homeowners | — | 403 | — | 403 | 1.4% | |||||||||||||||
| Asbestos and environmental | 83 | 8 | 224 | 315 | 1.1% | |||||||||||||||
| Assumed reinsurance | 758 | — | 71 | 829 | 2.8% | |||||||||||||||
| All other | 157 | 4 | 393 | 554 | 1.9% | |||||||||||||||
| Total reserves-net | 26,743 | 2,220 | 688 | 29,651 | 100.0% | |||||||||||||||
| Reinsurance and other recoverables | 4,637 | 20 | 2,096 | 6,753 | ||||||||||||||||
| Total reserves-gross | $ | 31,380 | $ | 2,240 | $ | 2,784 | $ | 36,404 |
*[1]*Business Insurance policy packages that include property and general liability coverages are generally referred to as the package line of business.
P&C Loss and Loss Adjustment Expense Reserves, Net of Reinsurance, by Segment as of December 31, 2024

For descriptions of the coverages provided under the lines of business shown above, see Part I - Item1, Business.
Overview of Reserving for Property and Casualty Insurance Claims
It typically takes many months or years to pay claims incurred under a property and casualty insurance product; accordingly, the Company must establish reserves at the time the loss is incurred. Most of the Company’s policies provide for occurrence-based coverage where the loss is incurred when a claim event happens, like an automobile accident, house or building fire or injury to an employee under a workers’ compensation policy. Some of the Company's policies, mostly for directors and officers insurance and errors and omissions insurance, are claims-made policies where the loss is incurred in the period the claim event is reported to the Company even if the loss event itself occurred in an earlier period.
Loss and loss adjustment expense reserves provide for the estimated ultimate costs of paying claims under insurance policies written by the Company, less amounts paid to date. These reserves include estimates for both claims that have been reported and those that have not yet been reported, and include estimates of all expenses associated with processing and settling these claims. Case reserves are established by a claims handler on each individual claim and are adjusted as new information becomes known during the course of handling the claim. Incurred but not reported (“IBNR”) reserves represent the difference between the estimated ultimate cost of all claims and the actual loss and loss adjustment expenses reported to the
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Company by claimants to date (“reported losses”). Reported losses represent cumulative loss and loss adjustment expenses paid plus case reserves for outstanding reported claims. For most lines, Company actuaries evaluate the total reserves (IBNR and case reserves) on an accident year basis. An accident year is the calendar year in which a loss is incurred, or, in the case of claims-made policies, the calendar year in which a loss is reported. For certain lines, total reserves are evaluated on a policy year basis and then converted to accident year. A policy year is the calendar year in which a policy incepts.
Factors that Change Reserve Estimates- Reserve estimates can change over time because of unexpected changes in the external environment. Higher than expected inflation in claim costs, such as with medical care, hospital care, automobile parts, wages, and home and building repair, would cause claims to settle for more than they are initially reserved. Changes in the economy can cause an increase or decrease in the number of reported claims (claim frequency). For example, an improving economy could result in more automobile miles driven and a higher number of automobile-related claims, or a change in economic conditions can lead to more or fewer workers’ compensation reported claims. An increase in the number or percentage of claims litigated can increase the average settlement amount per claim (claim severity). Changes in the judicial environment can affect interpretations of damages and how policy coverage applies, which could increase or decrease claim severity. Over time, judges or juries in certain jurisdictions may be more inclined to determine liability and award damages. New legislation can also change how damages are defined or change the statutes of limitations for the filing of civil suits, resulting in greater claim frequency or severity. In addition, new types of injuries may arise from exposures not contemplated when the policies were written. Past examples include pharmaceutical products, silica, lead paint, sexual molestation and sexual abuse and construction defects. Additionally, social inflationary pressures, such as increased litigation funding and aggressive tactics by plaintiff attorneys, can introduce the risk of potentially increasing jury awards and an increase in the percentage of litigated claims impacting both general liability and automobile claim frequency and severity.
Reserve estimates can also change over time because of changes in internal Company operations. A delay or acceleration in handling claims may signal a need to increase or reduce reserves from what was initially estimated. New lines of business may have loss development patterns that are not well established. Changes in the geographic mix of business, changes in the mix of business by industry and changes in the mix of business by policy limit or deductible can increase the risk that losses will ultimately develop differently than the loss development patterns assumed in our reserving. In addition, changes in the quality of risk selection in underwriting and changes in interpretations of policy language could increase or decrease ultimate losses from what was assumed in establishing the reserves.
In the case of assumed reinsurance, all of the above risks apply. The Company assumes property and casualty risks from other insurance companies as part of its Global Re business and from certain pools and associations. Global Re, which is a part of the global specialty business, mostly assumes property, casualty and specialty risks. Changes in the case reserving and reporting patterns of insurance companies ceding to The Hartford can
create additional uncertainty in estimating the reserves. Due to the inherent complexity of the assumptions used, final claim settlements may vary significantly from the present estimates of direct and assumed reserves, particularly when those settlements may not occur until well into the future.
Reinsurance Recoverables- Through both facultative and treaty reinsurance agreements, the Company cedes a share of the risks it has underwritten to other insurance companies. The Company records reinsurance recoverables for losses and loss adjustment expenses ceded to its reinsurers representing the anticipated recovery from reinsurers of unpaid claims, including IBNR.
The Company estimates the portion of losses and loss adjustment expenses to be ceded based on the terms of any applicable facultative and treaty reinsurance, including an estimate of IBNR for losses that will ultimately be ceded.
The Company provides an allowance for uncollectible reinsurance, reflecting management’s best estimate of reinsurance cessions that may be uncollectible in the future due to reinsurers’ unwillingness or inability to pay. The allowance for uncollectible reinsurance comprises an ACL and an allowance for disputed balances. The ACL primarily considers the credit quality of the Company's reinsurers while the allowance for disputes considers recent outcomes in arbitration and litigation in disputes between reinsurers and cedants and recent commutation activity between reinsurers and cedants that may signal how the Company’s own reinsurance claims may settle. Where its reinsurance contracts permit, the Company secures reinsurance recoverables with various forms of collateral, including irrevocable letters of credit, secured trusts, funds held accounts and group-wide offsets. The allowance for uncollectible reinsurance was $72 as of December 31, 2024, comprised of $30 related to Business Insurance, $1 related to Personal Insurance and $41 related to Property & Casualty Other Operations.
The Company’s estimate of reinsurance recoverables, net of an allowance for uncollectible reinsurance, is subject to similar risks and uncertainties as the estimate of the gross reserve for unpaid losses and loss adjustment expenses for direct and assumed exposures.
Review of Reserve Adequacy- The Hartford regularly reviews the appropriateness of reserve levels at the line of business or more detailed level, taking into consideration the variety of trends that impact the ultimate settlement of claims. For Property & Casualty Other Operations, asbestos and environmental (“Run-off A&E”) reserves are reviewed by type of event rather than by line of business.
Reserve adjustments, which may be material, are reflected in the operating results of the period in which the adjustment is determined to be necessary. In the judgment of management, information currently available has been properly considered in establishing the reserves for unpaid losses and loss adjustment expenses and in recording the reinsurance recoverables for ceded unpaid losses.
Reserving Methodology
The following is a discussion of the reserving methods used for the Company's property and casualty lines of business other than asbestos and environmental.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Reserves are set by line of business within the operating segments. A single line of business may be written in more than one segment. Lines of business for which reported losses emerge over a long period of time are referred to as long-tail lines of business. Lines of business for which reported losses emerge more quickly are referred to as short-tail lines of business. The Company’s shortest-tail lines of business are homeowners, commercial property, marine property and automobile physical damage. The longest-tail lines of business include workers’ compensation, general liability, professional liability and assumed reinsurance. For short-tail lines of business, emergence of paid losses and case reserves is credible and likely indicative of ultimate losses. For long-tail lines of business, emergence of paid losses and case reserves is less credible in the early periods after a given accident year and, accordingly, may not be indicative of ultimate losses.
Use of Actuarial Methods and Judgments- The Company’s reserving actuaries regularly review reserves for both current and prior accident years using the most current claim data. A variety of actuarial methods and judgments are used for most lines of business to arrive at selections of estimated ultimate losses and loss adjustment expenses. New methods may be added for specific lines over time to inform these selections where appropriate. The reserve selections incorporate input, as appropriate, from claims personnel, pricing actuaries and operating management about reported loss cost trends and other factors that could affect the reserve estimates. Some reserves are reviewed fully each quarter, including loss and loss adjustment expense reserves for commercial property, homeowners, personal automobile, and most workers’ compensation lines. Other reserves, including commercial automobile, marine, package business, and most general liability and professional liability lines, are reviewed semi-annually. Certain additional reserves are also reviewed semi-annually or annually, including reserves for losses incurred in accident years older than twelve years for Personal Insurance and older than twenty years for Business Insurance, as well as reserves for bond, assumed reinsurance, latent exposures such as construction defects, and ULAE. For reserves that are reviewed semi-annually or annually, management monitors the emergence of paid and reported losses in the intervening quarters and, if warranted, performs a reserve review to determine whether the reserve estimate should change.
An expected loss ratio ("ELR") is used in initially recording the reserves for both short-tail and long-tail lines of business. This ELR is determined by starting with the average loss ratio of recent prior accident years and adjusting that ratio for the effect of expected changes to earned pricing, loss frequency and severity, mix of business, ceded reinsurance and other factors. For short-tail lines, IBNR for the current accident year gives weight to both the initial ELR multiplied by earned premium approach as well as a loss development approach, given early reported losses are more credible than in long tailed lines. For long-tailed lines, IBNR for the current accident year is initially recorded as the product of the ELR for the period and the earned premium for the period, less reported losses for the period.
As losses emerge or develop in periods subsequent to a given accident year, reserving actuaries use other methods to estimate ultimate unpaid losses in addition to the ELR method. These primarily include paid and reported loss development methods, frequency/severity techniques and the Bornhuetter-Ferguson method (a combination of the ELR method with the paid development or reported development method). Within any one line of business, the methods that are given more weight vary based primarily on the maturity of the accident year, the mix of business and the particular internal and external influences impacting the claims experience or the methods. The output of the reserve reviews are reserve estimates representing a range of actuarial indications.
Reserve Discounting- Most of the Company’s property and casualty insurance product reserves are not discounted. However, the Company has discounted liabilities funded through structured settlements and has discounted a portion of workers’ compensation reserves that have a fixed and determinable payment stream. For further discussion of these discounted liabilities, see Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements.
Differences Between GAAP and Statutory Basis Reserves- As of December 31, 2024 and 2023, U.S. property and casualty insurance product reserves for losses and loss adjustment expenses, net of reinsurance recoverables, reported under U.S. GAAP were approximately $1.5 billion lower than net reserves reported on a statutory basis, primarily due to reinsurance recoverables on two adverse development cover reinsurance agreements that are recorded as a reduction of other liabilities under statutory accounting. For further discussion of these adverse development cover reinsurance agreements, see Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements. Excluding the effect of these retroactive reinsurance agreements, U.S. property and casualty insurance product reserves for losses and loss adjustment expenses, net of reinsurance recoverables, reported under U.S. GAAP were approximately equal to net reserves reported on a statutory basis.
Reserving Methods by Line of Business- Apart from Run-off A&E, which is discussed in the following section on Property & Casualty Other Operations, below is a general discussion of which reserving methods are preferred by line of business. Because the actuarial estimates are generated at a much finer level of detail than line of business (e.g., by distribution channel, coverage, accident period), other methods than those described for the line of business may also be employed for a coverage and accident year within a line of business. Also, as circumstances change, the methods that are given more weight will change.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Preferred Reserving Methods by Line of Business
| Commercial property, homeowners and automobile physical damage | These short-tailed lines are relatively fast-developing and paid and reported development techniques are used. These methods use historical data to generate paid and reported loss development patterns, which are then applied to cumulative paid and reported losses by accident period to estimate ultimate losses. In addition to paid and reported development methods, for the most immature accident months, the Company uses frequency/severity techniques and methods that incorporate the initial expected loss ratio ("ELR"). The advantage of frequency/severity techniques is that frequency estimates are generally more stable and external information can be used to supplement internal data in estimating average severity. For personal automobile physical damage, the Company also considers gross loss, salvage and subrogation estimates to project net ultimate losses for recent accident periods. | ||||
| Personal automobile liability | For personal automobile liability, and bodily injury in particular, in addition to traditional paid and reported development methods, the Company relies on frequency/severity techniques and the initial ELR. The Company generally uses the reported development method for older accident years and a combination of reported development, frequency/severity and the initial ELR for more recent accident years. For older accident periods, reported losses are a good indicator of ultimate losses given the high percentage of ultimate losses reported to date. For more recent periods, where there is more uncertainty and a higher percentage of open and unreported claims, putting some reliance on frequency/severity and initial expectations is prudent. The Company supplements these standard actuarial methods with a comprehensive review of claims diagnostics such as attorney representation, litigation, settlement rates, large loss impacts, and case reserve adequacy. Through reviewing the standard actuarial methods and claims diagnostics, a loss estimate can be calculated that considers these results and the age of the accident year that is being estimated. | ||||
| Commercial automobile liability | The Company performs a variety of techniques, including the paid and reported development methods and frequency/severity techniques. For older, more mature accident years, the Company primarily uses reported development techniques. For more recent accident years, the Company relies on several methods that incorporate ELR, reported loss development, paid loss development, and frequency/severity. | ||||
| Professional liability | Reported and paid loss development patterns for this line tend to be volatile. Therefore, the Company typically supplements the ELR method and paid and reported development methods with others such as individual claim reviews and frequency and severity techniques. | ||||
| General liability, bond and large deductible workers’ compensation | For these long-tailed lines of business, the Company generally relies on the ELR and paid and reported development techniques. The Company generally weights these techniques together, relying more heavily on the ELR method at early ages of development and shifting more weight onto paid and reported development methods as an accident year matures. The Company also uses various frequency/severity methods aimed at capturing large loss development and in some bond lines individual claim reviews are used. | ||||
| Workers’ compensation | Workers’ compensation is the Company’s single largest reserve line of business and a wide range of methods are used. Due to the long-tailed nature of workers' compensation, the selection of methods is driven by ELR methods for recent accident years and then, as an accident year matures, shifting first to Bornhuetter-Ferguson and frequency/severity methods, then to paid and reported development methods, and finally to methods that are responsive to the inventory of open claims. Across these techniques, there are adjustments related to changes in emergence patterns across years, projections of future cost inflation, and outlier claims. | ||||
| Marine | For marine liability, the Company generally relies on the ELR, Bornhuetter-Ferguson, and reported development techniques. The Company generally weights these techniques together, relying more heavily on the ELR method at early ages of development and then shifts towards Bornhuetter-Ferguson and then more towards the reported development method as an accident year matures. For marine property segments, the Company relies on Bornhuetter-Ferguson methods for early development ages then shifts to reported development techniques. | ||||
| Assumed reinsurance and all other | Standard methods, such as ELR, Bornhuetter-Ferguson and reported development techniques are applied. These methods are informed by underlying treaty analyses supporting the ELRs, and cedant data will often inform the loss development patterns. In some instances, reserve indications may also be influenced by information gained from claims and underwriting audits. Policy quarter and policy year loss reserve estimates are then converted to an accident year basis. | ||||
| Allocated loss adjustment expenses ("ALAE") | For some lines of business (e.g., professional liability, assumed reinsurance, and the acquired Navigators Group book of business), ALAE and losses are analyzed together. For most lines of business, however, ALAE is analyzed separately, using paid development techniques and a ratio of paid ALAE to paid loss applied to loss reserves to estimate unpaid ALAE. | ||||
| Unallocated loss adjustment expenses ("ULAE") | ULAE is analyzed separately from loss and ALAE. For most lines of business, future ULAE costs to be paid are projected based on a claim projection method that applies an expected claim handling cost per unit to projected claims, leveraging the anticipated claim closure pattern and the ratio of paid ULAE to paid loss applied to estimated unpaid losses. For some lines, a simplified paid-to-paid approach is used. |
The recorded reserve for losses and loss adjustment expenses represents the Company's best estimate of the ultimate settlement amount of unpaid losses and loss adjustment expenses. In applying judgment, the best estimate is selected after considering the estimates derived from a number of actuarial methods, giving more weight to those methods deemed more predictive of ultimate unpaid losses and loss
adjustment expenses. The Company does not produce a statistical range or confidence interval of reserve estimates and, since reserving methods with more credibility are given greater weight, the selected best estimate may differ from the mid-point of the various estimates produced by the actuarial methods used.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Assumptions used in arriving at the selected actuarial indications consider a number of factors, including the immaturity of emerged claims in recent accident years, emerging trends in the recent past, and the level of volatility within each line of business.
Adjustments to reserves for prior accident years are referred to as “prior accident year development”. Increases in previous estimates of ultimate loss costs are referred to as either an increase in prior accident year reserves or as unfavorable reserve development. Decreases in previous estimates of ultimate loss costs are referred to as either a decrease in prior accident year reserves or as favorable reserve development. Reserve development can influence the comparability of year over year underwriting results.
For a discussion of changes to reserve estimates recorded in 2024, see Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses in the Notes to Consolidated Financial Statements.
Current Trends Contributing to Reserve Uncertainty
The Hartford is a multi-line company in the property and casualty insurance business. The Hartford is, therefore, subject to reserve uncertainty stemming from changes in loss trends and other conditions which could become material at any point in time. As market conditions and loss trends develop, management must assess whether those conditions constitute a long-term trend that should result in a reserving action (i.e., increasing or decreasing reserves).
General liability- Within Business Insurance and Property & Casualty Other Operations, the Company has exposure to general liability claims, including from bodily injury, property damage and product liability. Reserves for these exposures can be particularly difficult to estimate due to the long development pattern and uncertainty around how cases will settle. In particular, the Company has exposure to bodily injury claims that arise from long-term or continuous exposure to harmful products or substances. Examples include, but are not limited to, pharmaceutical products, silica, talcum powder, per-and polyfluoroalkyl substances ("PFAS"), CTE exposures and lead paint. The Company also has exposure to claims from construction defects, where property damage or bodily injury from negligent construction is alleged. In addition, the Company has exposure to claims asserted against religious institutions, and other organizations relating to sexual molestation and sexual abuse. For information related to the Company's settlement agreement with the Boy Scouts of America ("BSA"), see Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses in the Notes to Consolidated Financial Statements. State “reviver” statutes, extending statutes of limitations for certain sexual molestation and sexual abuse claims, could result in additional litigation or could result in unexpected sexual molestation and sexual abuse losses. Such exposures may involve potentially long latency periods and may implicate coverage in multiple policy periods, which can raise complex coverage issues with significant effects on the ultimate scope of coverage. Such exposures may also be impacted by insured bankruptcies. These factors make reserves for such claims more uncertain than other bodily injury or property damage claims. With regard to these exposures, the Company monitors
trends in litigation, the external environment including legislation, the similarities to other mass torts and the potential impact on the Company’s reserves. The Company also monitors the effects of social inflation and the impact of increased litigation funding and aggressive trial tactics by plaintiff attorneys that can introduce the risk of potentially increasing jury awards and an increase in the percentage of litigated claims. Additionally, uncertainty in estimated claim severity causes reserve variability, including the effect of changes in internal claim handling and case reserving practices.
Workers’ compensation- Included in both small business and middle & large business, workers’ compensation is the Company’s single biggest line of business, and the property and casualty line of business with the longest pattern of loss emergence. To the extent that patterns in the frequency of settlement payments deviate from historical patterns, loss reserve estimates would be less reliable. Medical costs make up approximately 50% of workers’ compensation payments. As such, reserve estimates for workers’ compensation are particularly sensitive to changes in medical inflation, the changing use of medical care procedures and changes in state legislative and regulatory environments. In addition, changes in the economic environment could reduce the ability of an injured worker to return to work and thus lengthen the time a worker receives disability benefits. In national accounts, reserves for large deductible workers’ compensation insurance require estimating losses attributable to the deductible amount that will be paid by the insured; if such losses are not paid by the insured due to financial difficulties, the Company is contractually liable.
Commercial automobile- Uncertainty in estimated claim severity causes reserve variability for commercial automobile losses including reserve variability due to changes in internal claim handling and case reserving practices as well as due to changes in the external environment, including but not limited to the impacts of social inflation mentioned in the general liability section above and many of the same drivers detailed in the personal automobile section below.
Directors and officers insurance- Uncertainty regarding the number and severity of security class action suits can result in reserve volatility for directors and officers insurance claims. Additionally, the Company’s exposure to losses under directors and officers insurance policies, both domestically and internationally, is primarily in excess layers, making estimates of loss more complex.
Personal automobile- While claims emerge over relatively shorter periods, estimates can still vary due to a number of factors, including uncertain estimates of frequency and severity trends. Severity trends are affected by changes in internal claim handling and case reserving practices as well as by changes in the external environment, such as due to inflation in labor and materials because of supply chain disruptions affecting repair costs. Severity trends can also be impacted by social inflation whereby increased litigation funding and aggressive trial tactics by plaintiff attorneys can introduce the risk of potentially increasing jury awards and an increase in the percentage of litigated claims. Changes in claim practices increase the uncertainty in the interpretation of case reserve data, which increases the uncertainty in recorded reserve levels. Severity trends have increased in recent accident years, in part driven by more expensive parts associated with new automobile
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
technology and increased attorney representation, causing additional uncertainty about the reliability of past patterns. In addition, the introduction of new products and class plans can lead to a different mix of business by type of insured than the Company experienced in the past. Changes in mix increase the uncertainty of the reserve projections since historical data and reporting patterns may not be applicable to the new business.
Assumed reinsurance- While pricing and reserving processes can be challenging and idiosyncratic for insurance companies, the inherent uncertainties of setting prices and estimating such reserves are even greater for the reinsurer. This is primarily due to the longer time between the date of an occurrence and the reporting of claims to the reinsurer, the diversity of development patterns among different types of reinsurance treaties or contracts, the necessary reliance on the ceding companies for information regarding reported claims and differing pricing and reserving practices among ceding companies. In addition, trends that have affected development of liabilities in the past may not necessarily occur or impact liability development in the same manner or to the same degree in the future. As a result, actual losses and LAE may deviate, perhaps substantially, from the expected estimates.
International business- In addition to several of the line-specific trends listed above, international business may have additional uncertainty due to geopolitical, foreign currency, and trade dispute risks.
Catastrophes- Within Business Insurance and Personal Insurance, the Company is exposed to losses from catastrophe events, primarily for damage to property. Reserves for hurricanes, tropical storms, tornado/hail, wildfires, earthquakes and other catastrophe events are subject to significant uncertainty about the number and average severity of claims arising from those events, particularly in cases where the event occurs near the end of a financial reporting period when there is limited information about the extent of damages. For example, after a catastrophe event, it may take a period of time before we are able to access the impacted areas limiting the ability of our claims adjusting staff to inspect losses, make estimates and determine the damages that are covered by the policy. To estimate catastrophe losses, we consider information from claim notices received to date, third party data, visual images of the affected area where we have exposures and our own historical experience of loss reporting patterns for similar events.
Impact of Key Assumptions on Reserves
As stated above, the Company’s practice is to estimate reserves using a variety of methods, assumptions, and data elements within its reserve estimation. The Company does not use statistical loss distributions or confidence levels in the process of determining its reserve estimate and, as a result, does not disclose reserve ranges.
Across most lines of business, the most important reserve assumptions are future loss development factors applied to paid or reported losses to date. The trend in loss cost frequency and severity is also a key assumption, particularly in the most recent accident years, where loss development factors are less credible.
The following discussion discloses possible variation from current estimates of loss reserves due to a change in certain key indicators of potential losses. For automobile liability lines in both Personal Insurance and Business Insurance, the key indicator is the annual loss cost trend, particularly the severity trend component of loss costs. For workers’ compensation and general liability, loss development patterns are a key indicator, particularly for more mature accident years. For workers’ compensation, paid loss development patterns have been impacted by medical cost inflation and other changes in loss cost trends. For general liability, incurred loss development patterns have been impacted by, among other things, emergence of new types of claims (e.g., PFAS claims) and a shift in the mixture between smaller, more routine claims and larger, more complex claims.
Each of the impacts described below is estimated individually, without consideration for any correlation among key indicators or among lines of business. Therefore, it would be inappropriate to take each of the amounts described below and add them together in an attempt to estimate volatility for the Company’s reserves in total. For any one reserving line of business, the estimated variation in reserves due to changes in key indicators is a reasonable estimate of potential reserve development that may occur in the future, likely over a period of several calendar years. The variation discussed is not meant to be a worst-case scenario, and, therefore, it is possible that future variation may be more than the amounts discussed below. Moreover, the variation discussed does not represent a statistical range of potential reserve outcomes, and factors exist beyond the key indicators considered which have the potential to drive additional variation to the Company's reserves.
| Possible Change in Key Indicator | Reserves, Net of Reinsurance December 31, 2024 | Estimated Range of Potential Reserve Development | |||||||||
| Personal Automobile Liability | +/- 2.5 points to the annual assumed change in loss cost severity for the two most recent accident years | $1.7 billion | +/- $90 | ||||||||
| Commercial Automobile Liability | +/- 2.5 points to the annual assumed change in loss cost severity for the two most recent accident years | $1.6 billion | +/- $50 | ||||||||
| Workers' Compensation | 2% change in paid loss development patterns | $12.7 billion | +/- $400 | ||||||||
| General Liability | 8% change in reported loss development patterns | $5.9 billion | +/- $700 |
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Reserving for Asbestos and Environmental Claims
How A&E Reserves are Set- The process for establishing reserves for asbestos and environmental claims first involves estimating the required reserves gross of ceded reinsurance and then estimating reinsurance recoverables.
In establishing reserves for gross asbestos claims, the Company evaluates its insureds’ estimated liabilities for such claims by examining exposures for individual insureds and assessing how coverage applies. The Company considers a variety of factors, including the jurisdictions where underlying claims have been brought, past, pending and anticipated future claim activity, the level of plaintiff demands, disease mix, past settlement values of similar claims, dismissal rates, allocated loss adjustment expense, and potential impact of other defendants being in bankruptcy.
Similarly, the Company reviews exposures to establish gross environmental reserves. The Company considers several factors in estimating environmental liabilities, including historical values of similar claims, the number of sites involved, the insureds’ alleged activities at each site, the alleged environmental damage, the respective shares of liability of potentially responsible parties, the appropriateness and cost of remediation, the nature of governmental enforcement activities or mandated remediation efforts and potential impact of other defendants being in bankruptcy.
After evaluating its insureds’ probable liabilities for asbestos and/or environmental claims, the Company evaluates the insurance coverage in place for such claims. The Company considers its insureds’ total available insurance coverage, including the coverage issued by the Company. The Company also considers relevant judicial interpretations of policy language, the nature of how policy limits are enforced on multi-year policies and applicable coverage defenses or determinations, if any.
The estimated liabilities of insureds and the Company’s exposure to the insureds depends heavily on an analysis of the relevant legal issues and litigation environment. This analysis is conducted by the Company’s lawyers and is subject to applicable privileges.
For both asbestos and environmental reserves, the Company also analyzes its historical paid and reported losses and expenses year by year, to assess any emerging trends, fluctuations or characteristics suggested by the aggregate paid and reported activity. The historical losses and expenses are analyzed on both a direct basis and net of reinsurance.
Once the gross ultimate exposure for indemnity and allocated loss adjustment expense is determined for its insureds by each policy year, the Company calculates its ceded reinsurance
recoverables based on any applicable facultative and treaty reinsurance and the Company’s experience with reinsurance collections. See the section that follows entitled A&E Adverse Development Cover that discusses the impact the reinsurance agreement with NICO may have on future adverse development of asbestos and environmental reserves, if any.
Uncertainties Regarding Adequacy of A&E Reserves- A number of factors affect the variability of estimates for gross asbestos and environmental reserves including assumptions with respect to the frequency of claims, the average severity of those claims settled with payment, the dismissal rate of claims with no payment, resolution of coverage disputes with our policyholders and the expense to indemnity ratio. Reserve estimates for gross asbestos and environmental reserves are subject to greater variability than reserve estimates for more traditional exposures.
The process of estimating asbestos and environmental reserves remains subject to a wide variety of uncertainties, which are detailed in Note 14 - Commitments and Contingencies of Notes to Consolidated Financial Statements. The Company believes that its current asbestos and environmental reserves are appropriate. Future developments could continue to cause the Company to change its estimates of its gross asbestos and environmental reserves. Losses ceded under the adverse development cover ("A&E ADC") with NICO in excess of the ceded premium paid of $650 have resulted in a deferred gain resulting in a timing difference between when gross reserves are increased and when reinsurance recoveries are recognized. This timing difference results in a charge to net income until such periods when the recoveries are recognized. Consistent with past practice, the Company will continue to monitor its reserves in Property & Casualty Other Operations regularly, including its annual reviews of asbestos liabilities, reinsurance recoverables, the allowance for uncollectible reinsurance, and environmental liabilities. Where future developments indicate, we will make appropriate adjustments to the reserves at that time.
Total P&C Insurance Product Reserves Development
In the opinion of management, based upon the known facts and current law, the reserves recorded for the Company’s property and casualty insurance products at December 31, 2024 represent the Company’s best estimate of its ultimate liability for unpaid losses and loss adjustment expenses. However, because of the significant uncertainties surrounding reserves, it is possible that management’s estimate of the ultimate liabilities for these claims may change in the future and that the required adjustment to currently recorded reserves could be material to the Company’s results of operations or liquidity.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Rollforward of Property and Casualty Insurance Product Liabilities for Unpaid Losses and LAE for the Year Ended December 31, 2024
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | |||||||||||||||||
| Beginning liabilities for unpaid losses and loss adjustment expenses, gross | $ | 29,181 | $ | 2,068 | $ | 2,795 | $ | 34,044 | ||||||||||||
| Reinsurance and other recoverables | 4,599 | 28 | 2,069 | 6,696 | ||||||||||||||||
| Beginning liabilities for unpaid losses and loss adjustment expenses, net | 24,582 | 2,040 | 726 | 27,348 | ||||||||||||||||
| Provision for unpaid losses and loss adjustment expenses | ||||||||||||||||||||
| Current accident year before catastrophes | 7,186 | 2,351 | — | 9,537 | ||||||||||||||||
| Current accident year ("CAY") catastrophes | 486 | 282 | — | 768 | ||||||||||||||||
| Prior accident year development ("PYD") | (231) | (108) | 219 | (120) | ||||||||||||||||
| Total provision for unpaid losses and loss adjustment expenses | 7,441 | 2,525 | 219 | 10,185 | ||||||||||||||||
| Change in deferred gain on retroactive reinsurance included in the provision for the period but reflected in other liabilities | 145 | — | (62) | 83 | ||||||||||||||||
| Payments | (5,400) | (2,345) | (195) | (7,940) | ||||||||||||||||
| Foreign currency adjustment | (25) | — | — | (25) | ||||||||||||||||
| Ending liabilities for unpaid losses and loss adjustment expenses, net | 26,743 | 2,220 | 688 | 29,651 | ||||||||||||||||
| Reinsurance and other recoverables | 4,637 | 20 | 2,096 | 6,753 | ||||||||||||||||
| Ending liabilities for unpaid losses and loss adjustment expenses, gross | $ | 31,380 | $ | 2,240 | $ | 2,784 | $ | 36,404 | ||||||||||||
| Earned premiums and fee income | $ | 12,764 | $ | 3,486 | ||||||||||||||||
| Loss and loss adjustment expense paid ratio [1] | 42.3 | 67.3 | ||||||||||||||||||
| Loss and loss adjustment expense ratio | 58.5 | 73.1 | ||||||||||||||||||
| Prior accident year development (pts) [2] | (1.8) | (3.1) |
*[1]*The “loss and loss adjustment expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[2]**“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
| Current Accident Year Catastrophe Losses for the Year Ended December 31, 2024, Net of Reinsurance | |||||||||||
| Business Insurance | Personal Insurance | Total | |||||||||
| Wind and hail | $ | 210 | $ | 190 | $ | 400 | |||||
| Winter storms | 52 | 18 | 70 | ||||||||
| Hurricanes and tropical storms [1] | 136 | 64 | 200 | ||||||||
| Wildfires | 1 | 10 | 11 | ||||||||
| Other international | 1 | — | 1 | ||||||||
| Catastrophes before assumed reinsurance | 400 | 282 | 682 | ||||||||
| Global assumed reinsurance business [2] | 86 | — | 86 | ||||||||
| Total catastrophe losses | $ | 486 | $ | 282 | $ | 768 | |||||
*[1]*Includes losses from Hurricane Helene of $121, net of reinsurance, including $20 of hurricane losses in the global assumed reinsurance business.
*[2]*Catastrophe losses incurred on global assumed reinsurance business are not covered under the Company's aggregate property catastrophe treaty. For further information on the treaty, refer to Enterprise Risk Management — Insurance Risk section of this MD&A.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2024 | ||||||||||||||
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | |||||||||||
| Workers’ compensation | $ | (258) | $ | — | $ | — | $ | (258) | ||||||
| Workers’ compensation discount accretion | 44 | — | — | 44 | ||||||||||
| General liability | 211 | — | — | 211 | ||||||||||
| Marine | (1) | — | — | (1) | ||||||||||
| Package business | (6) | — | — | (6) | ||||||||||
| Commercial property | (7) | — | — | (7) | ||||||||||
| Professional liability | (27) | — | — | (27) | ||||||||||
| Bond | (56) | — | — | (56) | ||||||||||
| Assumed reinsurance | 24 | — | — | 24 | ||||||||||
| Automobile liability | 47 | (30) | — | 17 | ||||||||||
| Homeowners | — | (28) | — | (28) | ||||||||||
| Net asbestos and environmental reserves [1] | — | — | 141 | 141 | ||||||||||
| Catastrophes | (67) | (20) | — | (87) | ||||||||||
| Uncollectible reinsurance | (7) | — | (12) | (19) | ||||||||||
| Other reserve re-estimates, net [2] | 17 | (30) | 28 | 15 | ||||||||||
| Prior accident year development before change in deferred gain | (86) | (108) | 157 | (37) | ||||||||||
| Change in deferred gain on retroactive reinsurance included in other liabilities [1][3] | (145) | — | 62 | (83) | ||||||||||
| Total prior accident year development | $ | (231) | $ | (108) | $ | 219 | $ | (120) |
*[1]*The 2024 A&E reserve review resulted in an increase in reserves before ADC reinsurance of $203, for which $62 was recorded as a deferred gain on retroactive reinsurance.
*[2]*Other reserve re-estimates for the year ended December 31, 2024 includes a $32 decrease in personal automobile physical damage reserves.
[3] The change in deferred gain on retroactive reinsurance for the year ended December 31, 2024, included a benefit for amortization of the Navigators ADC deferred gain of $145.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Rollforward of Property and Casualty Insurance Product Liabilities for Unpaid Losses and LAE for the Year Ended December 31, 2023
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | ||||||||||||||
| Beginning liabilities for unpaid losses and loss adjustment expenses, gross | $ | 28,453 | $ | 1,857 | $ | 2,773 | $ | 33,083 | |||||||||
| Reinsurance and other recoverables | 4,574 | 28 | 1,863 | 6,465 | |||||||||||||
| Beginning liabilities for unpaid losses and loss adjustment expenses, net | 23,879 | 1,829 | 910 | 26,618 | |||||||||||||
| Provision for unpaid losses and loss adjustment expenses | |||||||||||||||||
| Current accident year before catastrophes | 6,575 | 2,287 | — | 8,862 | |||||||||||||
| Current accident year catastrophes | 436 | 240 | — | 676 | |||||||||||||
| Prior accident year development | (225) | 11 | 224 | 10 | |||||||||||||
| Total provision for unpaid losses and loss adjustment expenses | 6,786 | 2,538 | 224 | 9,548 | |||||||||||||
| Change in deferred gain on retroactive reinsurance included in other liabilities | — | — | (194) | (194) | |||||||||||||
| Payments [1] | (6,101) | (2,327) | (214) | (8,642) | |||||||||||||
| Foreign currency adjustment | 18 | — | — | 18 | |||||||||||||
| Ending liabilities for unpaid losses and loss adjustment expenses, net | 24,582 | 2,040 | 726 | 27,348 | |||||||||||||
| Reinsurance and other recoverables | 4,599 | 28 | 2,069 | 6,696 | |||||||||||||
| Ending liabilities for unpaid losses and loss adjustment expenses, gross | $ | 29,181 | $ | 2,068 | $ | 2,795 | $ | 34,044 | |||||||||
| Earned premiums and fee income | $ | 11,682 | $ | 3,117 | |||||||||||||
| Loss and loss adjustment expense paid ratio [2] | 52.2 | 74.7 | |||||||||||||||
| Loss and loss adjustment expense ratio | 58.3 | 82.2 | |||||||||||||||
| Prior accident year development (pts) [3] | (1.9) | 0.4 |
*[1]*Includes the $787 settlement paid to the BSA on April 20, 2023. For further information, see "Settlement Agreement with Boy Scouts of America" in Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
*[2]*The “loss and loss adjustment expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[3]**“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
| Current Accident Year Catastrophe Losses for the Year Ended December 31, 2023, Net of Reinsurance | |||||||||||
| Business Insurance | Personal Insurance | Total | |||||||||
| Wind and hail | $ | 278 | $ | 214 | $ | 492 | |||||
| Winter storms | 68 | 15 | 83 | ||||||||
| Hurricanes and tropical storms | 10 | 3 | 13 | ||||||||
| Wildfires | 3 | 8 | 11 | ||||||||
| Other international | 6 | — | 6 | ||||||||
| Catastrophes before assumed reinsurance | 365 | 240 | 605 | ||||||||
| Global assumed reinsurance business [1] | 71 | — | 71 | ||||||||
| Total catastrophe losses | $ | 436 | $ | 240 | $ | 676 | |||||
*[1]*Catastrophe losses incurred on global assumed reinsurance business are not covered under the Company's aggregate property catastrophe treaty. For further information on the treaty, refer to Enterprise Risk Management — Insurance Risk section of this MD&A.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2023 | ||||||||||||||
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | |||||||||||
| Workers’ compensation | $ | (236) | $ | — | $ | — | $ | (236) | ||||||
| Workers’ compensation discount accretion | 42 | — | — | 42 | ||||||||||
| General liability | 41 | — | — | 41 | ||||||||||
| Marine | (2) | — | — | (2) | ||||||||||
| Package business | (24) | — | — | (24) | ||||||||||
| Commercial property | (7) | — | — | (7) | ||||||||||
| Professional liability | (2) | — | — | (2) | ||||||||||
| Bond | (27) | — | — | (27) | ||||||||||
| Assumed reinsurance | 34 | — | — | 34 | ||||||||||
| Automobile liability | 20 | — | — | 20 | ||||||||||
| Homeowners | — | (6) | — | (6) | ||||||||||
| Net asbestos and environmental reserves [1] | — | — | — | — | ||||||||||
| Catastrophes | (83) | (4) | — | (87) | ||||||||||
| Uncollectible reinsurance | 7 | 1 | 5 | 13 | ||||||||||
| Other reserve re-estimates, net [2] | 12 | 20 | 25 | 57 | ||||||||||
| Prior accident year development before change in deferred gain | (225) | 11 | 30 | (184) | ||||||||||
| Change in deferred gain on retroactive reinsurance included in other liabilities [1] | — | — | 194 | 194 | ||||||||||
| Total prior accident year development | $ | (225) | $ | 11 | $ | 224 | $ | 10 |
*[1]*The year ended December 31, 2023 included $194 of adverse development on net asbestos and environmental reserves that was ceded to NICO but for which the Company recorded a deferred gain on retroactive reinsurance.
*[2]*Other reserve re-estimates for the year ended December 31, 2023 includes a $22 increase in personal automobile physical damage reserves.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Rollforward of Property and Casualty Insurance Product Liabilities for Unpaid Losses and LAE for the Year Ended December 31, 2022
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | |||||||||||||||||
| Beginning liabilities for unpaid losses and loss adjustment expenses, gross | $ | 26,906 | $ | 1,844 | $ | 2,699 | $ | 31,449 | ||||||||||||
| Reinsurance and other recoverables | 4,480 | 37 | 1,564 | 6,081 | ||||||||||||||||
| Beginning liabilities for unpaid losses and loss adjustment expenses, net | 22,426 | 1,807 | 1,135 | 25,368 | ||||||||||||||||
| Provision for unpaid losses and loss adjustment expenses | ||||||||||||||||||||
| Current accident year before catastrophes | 5,959 | 1,969 | — | 7,928 | ||||||||||||||||
| Current accident year catastrophes | 441 | 208 | — | 649 | ||||||||||||||||
| Prior accident year development [1] | (231) | (13) | 280 | 36 | ||||||||||||||||
| Total provision for unpaid losses and loss adjustment expenses | 6,169 | 2,164 | 280 | 8,613 | ||||||||||||||||
| Change in deferred gain on retroactive reinsurance included in other liabilities | — | — | (229) | (229) | ||||||||||||||||
| Payments | (4,684) | (2,142) | (276) | (7,102) | ||||||||||||||||
| Foreign currency adjustment | (32) | — | — | (32) | ||||||||||||||||
| Ending liabilities for unpaid losses and loss adjustment expenses, net | 23,879 | 1,829 | 910 | 26,618 | ||||||||||||||||
| Reinsurance and other recoverables | 4,574 | 28 | 1,863 | 6,465 | ||||||||||||||||
| Ending liabilities for unpaid losses and loss adjustment expenses, gross | $ | 28,453 | $ | 1,857 | $ | 2,773 | $ | 33,083 | ||||||||||||
| Earned premiums and fee income | $ | 10,610 | $ | 2,979 | ||||||||||||||||
| Loss and loss adjustment expense paid ratio [1] | 44.1 | 71.9 | ||||||||||||||||||
| Loss and loss adjustment expense ratio | 58.4 | 73.4 | ||||||||||||||||||
| Prior accident year development (pts) [2] | (2.2) | (0.4) |
*[1]*The “loss and loss adjustment expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[2]**“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
| Current Accident Year Catastrophe Losses for the Year Ended December 31, 2022, Net of Reinsurance | |||||||||||
| Business Insurance | Personal Insurance | Total | |||||||||
| Wind and hail | $ | 107 | $ | 104 | $ | 211 | |||||
| Winter storms [1] | 163 | 21 | 184 | ||||||||
| Hurricanes and Tropical Storms [2] | 74 | 80 | 154 | ||||||||
| Wildfires | — | 3 | 3 | ||||||||
| Ukraine conflict [3] | 23 | — | 23 | ||||||||
| Other international | 1 | — | 1 | ||||||||
| Catastrophes before assumed reinsurance | 368 | 208 | 576 | ||||||||
| Global assumed reinsurance business [1] [2] [3] | 73 | — | 73 | ||||||||
| Total catastrophe losses | $ | 441 | $ | 208 | $ | 649 |
*[1]*Includes losses from Winter Storm Elliott of $167, including $3 in the global assumed reinsurance business. Gross losses from Winter Storm Elliott of $202 were partially offset by a $35 reinsurance recoverable since, under a per occurrence property catastrophe treaty layer covering losses from earthquakes and named storms other than hurricanes and tropical storms, the Company is able to cede 70% of up to $250 in excess of a $100 attachment point subject to a $50 annual aggregate deductible.
*[2]*Includes losses from Hurricane Ian of $186, net of reinsurance, including $35 of hurricane losses in the global assumed reinsurance business.
*[3]*Total catastrophe losses resulting from the Ukraine conflict were $27, net of reinsurance, including $4 within global assumed reinsurance, all in the first quarter, which included exposures under political violence and terrorism policies, including aviation war, as well as credit and political risk insurance policies.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2022 | ||||||||||||||
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty Insurance | |||||||||||
| Workers’ compensation | $ | (204) | $ | — | $ | — | $ | (204) | ||||||
| Workers’ compensation discount accretion | 36 | — | — | 36 | ||||||||||
| General liability | 25 | — | 31 | 56 | ||||||||||
| Marine | 2 | — | — | 2 | ||||||||||
| Package business | (39) | — | — | (39) | ||||||||||
| Commercial property | (11) | — | — | (11) | ||||||||||
| Professional liability | (11) | — | — | (11) | ||||||||||
| Bond | (32) | — | — | (32) | ||||||||||
| Assumed reinsurance | 19 | — | — | 19 | ||||||||||
| Automobile liability | 38 | (14) | — | 24 | ||||||||||
| Homeowners | — | (1) | — | (1) | ||||||||||
| Net asbestos and environmental reserves [1] | — | — | — | — | ||||||||||
| Catastrophes | (60) | (2) | — | (62) | ||||||||||
| Uncollectible reinsurance | (1) | (2) | 6 | 3 | ||||||||||
| Other reserve re-estimates, net | 7 | 6 | 14 | 27 | ||||||||||
| Prior accident year development before change in deferred gain | (231) | (13) | 51 | (193) | ||||||||||
| Change in deferred gain on retroactive reinsurance included in other liabilities [1] | — | — | 229 | 229 | ||||||||||
| Total prior accident year development | $ | (231) | $ | (13) | $ | 280 | $ | 36 |
[1]The year ended December 31, 2022 included $229 of adverse development on net asbestos and environmental reserves that was ceded to NICO but for which the Company recorded a deferred gain on retroactive reinsurance.
For discussion of the factors contributing to unfavorable (favorable) for the prior accident year reserve development 2024, 2023, and 2022 periods, refer to Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
|PROPERTY & CASUALTY OTHER OPERATIONS
Net reserves and reserve activity in Property & Casualty Other Operations are categorized and reported as asbestos, environmental, and “all other”. The “all other” category of reserves covers a wide range of insurance and assumed reinsurance coverages, including, but not limited to, potential liability for lead paint, silica, pharmaceutical products, head injuries, sexual molestation and sexual abuse and other long-tail liabilities. In addition to various insurance and assumed reinsurance exposures, "all other" includes unallocated loss adjustment expense reserves. "All other" also includes the Company’s allowance for uncollectible reinsurance. When the Company commutes a ceded reinsurance contract or settles a ceded reinsurance dispute, net reserves for the related cause of loss (including asbestos, environmental or all other) are
increased for the portion of the allowance for uncollectible reinsurance attributable to that commutation or settlement.
Asbestos and Environmental Reserves
The vast majority of the Company's exposure to A&E relates to policy coverages provided prior to 1986 and is reported within the P&C Other Operations segment (“Run-off A&E”). In addition, since 1986 the Company has written A&E exposures under general liability policies and pollution liability under homeowners policies, which are reported in the Business Insurance and Personal Insurance segments, respectively.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Run-off A&E Summary as of December 31, 2024
| Asbestos | Environmental | Total Run-off A&E | ||||||||||||
| Gross | ||||||||||||||
| Direct | $ | 1,415 | $ | 372 | $ | 1,787 | ||||||||
| Assumed Reinsurance | 444 | 65 | 509 | |||||||||||
| Total | 1,859 | 437 | 2,296 | |||||||||||
| Ceded- other than NICO | (474) | (60) | (534) | |||||||||||
| Total net reserves, before ceded losses to NICO and intersegment balances | $ | 1,385 | $ | 377 | 1,762 | |||||||||
| Ceded - NICO A&E ADC "Run-off" and intersegment balances [1] | (1,538) | |||||||||||||
| Net | $ | 224 |
*[1]*Including $1,538 of ceded losses for Run-off A&E and a $38 reduction in ceded losses for Business Insurance and Personal Insurance, cumulative net incurred losses of $1,500 have been ceded to NICO under an adverse development cover reinsurance agreement. See the section that follows entitled A&E Adverse Development Cover for additional information.
Rollforward of Run-off A&E Losses and LAE
| Asbestos | Environmental | Total Run-off A&E | |||||||||
| 2024 | |||||||||||
| Beginning net reserves before reinsurance recoverable from NICO | $ | 1,337 | $ | 387 | $ | 1,724 | |||||
| Losses and loss adjustment expenses incurred before ceding to NICO A&E ADC | 167 | 36 | 203 | ||||||||
| Losses and loss adjustment expenses paid | (120) | (49) | (169) | ||||||||
| Reclassification of allowance for uncollectible reinsurance [1] | 1 | 3 | 4 | ||||||||
| Ending net reserves before reinsurance recoverable from NICO and intersegment balances | $ | 1,385 | $ | 377 | 1,762 | ||||||
| Reinsurance recoverable from NICO A&E ADC and intersegment balances | (1,538) | ||||||||||
| Ending net reserves | $ | 224 | |||||||||
| 2023 | |||||||||||
| Beginning net reserves before reinsurance recoverable from NICO | $ | 1,298 | $ | 374 | $ | 1,672 | |||||
| Losses and loss adjustment expenses incurred before ceding to NICO A&E ADC | 156 | 38 | 194 | ||||||||
| Losses and loss adjustment expenses paid | (120) | (25) | (145) | ||||||||
| Reclassification of allowance for uncollectible reinsurance [1] | 3 | — | 3 | ||||||||
| Ending net reserves before reinsurance recoverable from NICO and intersegment balances | $ | 1,337 | $ | 387 | 1,724 | ||||||
| Reinsurance recoverable from NICO A&E ADC and intersegment balances | (1,476) | ||||||||||
| Ending net reserves | $ | 248 | |||||||||
| 2022 | |||||||||||
| Beginning net reserves before reinsurance recoverable from NICO | $ | 1,263 | $ | 394 | $ | 1,657 | |||||
| Losses and loss adjustment expenses incurred before ceding to NICO A&E ADC | 161 | 68 | 229 | ||||||||
| Losses and loss adjustment expenses paid | (128) | (89) | (217) | ||||||||
| Reclassification of allowance for uncollectible reinsurance [1] | 2 | 1 | 3 | ||||||||
| Ending net reserves before reinsurance recoverable from NICO and intersegment balances | $ | 1,298 | $ | 374 | 1,672 | ||||||
| Reinsurance recoverable from NICO A&E ADC and intersegment balances | (1,282) | ||||||||||
| Ending liability — net | $ | 390 |
[1]Related to the reclassification of an allowance for uncollectible reinsurance from the "all other" category of P&C Other Operations reserves.
A&E Adverse Development Cover
Effective December 31, 2016, the Company entered into an A&E ADC reinsurance agreement with NICO to reduce uncertainty about potential adverse development. Under the A&E ADC, the Company paid a reinsurance premium of $650 for NICO to assume adverse net loss and allocated loss adjustment expense reserve development up to $1.5 billion above the Company’s existing net A&E reserves as of December 31, 2016 of approximately $1.7 billion, including both Run-off A&E and A&E reserves in Business Insurance and
Personal Insurance. The $650 reinsurance premium was placed in a collateral trust account as security for NICO’s claim payment obligations to the Company. The Company has retained the risk of collection on amounts due from other third-party reinsurers and continues to be responsible for claims handling and other administrative services, subject to certain conditions. The A&E ADC covered substantially all the Company’s A&E reserve development up to the reinsurance limit, which as of December 31, 2024, has been exhausted.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Under retroactive reinsurance accounting, net adverse A&E reserve development after December 31, 2016 results in an offsetting reinsurance recoverable up to the $1.5 billion limit. Cumulative ceded losses up to the $650 reinsurance premium paid have been recognized as a dollar-for-dollar offset to direct losses incurred. Cumulative ceded losses exceeding the $650 reinsurance premium paid have resulted in a deferred gain. As of December 31, 2024, the Company has exhausted the treaty limit and incurred a cumulative $1.5 billion in adverse development on A&E reserves that have been ceded under the A&E ADC treaty with NICO, including $1,538 for Run-off A&E reserves, partially offset by a $38 reduction for A&E reserves in Business Insurance and Personal Insurance. As such, no remaining coverage is available for any future adverse net reserve development, which may be significant. The Company has recorded a $850 deferred gain within other liabilities, representing the difference between the reinsurance recoverable of $1.5 billion and ceded premium paid of $650. Recoveries from NICO will be collected once the Company has paid cumulative losses in excess of the $1.7 billion attachment point. The deferred gain will be recognized over the claim settlement period in the proportion of the amount of cumulative ceded losses collected from the reinsurer to the estimated ultimate reinsurance recoveries.
Net and Gross Survival Ratios
Net and gross survival ratios are a measure of the quotient of the carried reserves divided by average annual payments (net of reinsurance and on a gross basis) and is an indication of the number of years that carried reserves would last (i.e., survive) if future annual payments were consistent with the calculated historical average.
Since December 31, 2016, asbestos and environmental net reserves have been declining since all adverse development has been ceded to NICO, up to the limit of $1.5 billion, and the deferred gain on retroactive reinsurance has been recorded within other liabilities rather than in net loss and loss adjustment expense reserves. Recoveries from NICO will not be collected until the Company has cumulative loss payments of more than the attachment point of $1.7 billion, which was based on the carrying value of net reserves as of December 31, 2016. Accordingly, the payment of losses without any current collection of recoveries from NICO has reduced the Company’s net loss reserves which decreases the net survival ratios such that, unadjusted, the net survival ratios would not be representative of the true number of years of average loss payments covered by the reserves. Therefore, the net survival ratios presented in the table below are calculated before considering the effect of the A&E ADC reinsurance agreement but net of other reinsurance in place.
Net and Gross Survival Ratios
| Asbestos | Environmental | |||||||||||||
| One year net survival ratio | 11.5 | 7.7 | ||||||||||||
| Three year net survival ratio | 11.3 | 6.9 | ||||||||||||
| One year gross survival ratio | 11.7 | 5.8 | ||||||||||||
| Three year gross survival ratio | 11.4 | 6.4 |
Run-off A&E Paid and Incurred Losses and LAE Development
| Asbestos | Environmental | Total A&E | ||||||||||||||||||
| Paid Losses & LAE | Incurred Losses & LAE | Paid Losses & LAE | Incurred Losses & LAE | Paid Losses & LAE | Incurred Losses & LAE | |||||||||||||||
| 2024 | ||||||||||||||||||||
| Gross | $ | 159 | $ | 206 | $ | 75 | $ | 49 | $ | 234 | $ | 255 | ||||||||
| Ceded- other than NICO | (39) | (39) | (26) | (13) | (65) | (52) | ||||||||||||||
| Net - Gross of ADC | $ | 120 | $ | 167 | $ | 49 | $ | 36 | 169 | 203 | ||||||||||
| Ceded - NICO A&E ADC | — | (62) | ||||||||||||||||||
| Net | $ | 169 | $ | 141 | ||||||||||||||||
| 2023 | ||||||||||||||||||||
| Gross | $ | 171 | $ | 206 | $ | 24 | $ | 49 | $ | 195 | $ | 255 | ||||||||
| Ceded- other than NICO | (51) | (50) | 1 | (11) | (50) | (61) | ||||||||||||||
| Net - Gross of ADC | $ | 120 | $ | 156 | $ | 25 | $ | 38 | 145 | 194 | ||||||||||
| Ceded - NICO A&E ADC | — | (194) | ||||||||||||||||||
| Net | $ | 145 | $ | — | ||||||||||||||||
| 2022 | ||||||||||||||||||||
| Gross | $ | 160 | $ | 227 | $ | 106 | $ | 80 | $ | 266 | $ | 307 | ||||||||
| Ceded- other than NICO | (32) | (66) | (17) | (12) | (49) | (78) | ||||||||||||||
| Net - Gross of ADC | $ | 128 | $ | 161 | $ | 89 | $ | 68 | 217 | 229 | ||||||||||
| Ceded - NICO A&E ADC | — | (229) | ||||||||||||||||||
| Net | $ | 217 | $ | — |
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Annual Reserve Reviews
Review of Asbestos and Environmental Reserves
The Company performs its regular comprehensive annual review of asbestos and environmental reserves in the fourth quarter, including both Run-off A&E (P&C Other Operations) and asbestos and environmental reserves included in Business Insurance and Personal Insurance. As part of the evaluation of asbestos and environmental reserves in the fourth quarter of 2024, the Company reviewed all of its open direct domestic insurance accounts exposed to asbestos and environmental liability, as well as assumed reinsurance accounts.
2024 comprehensive annual reviews
As a result of the 2024 fourth quarter review, the Company increased asbestos reserves before NICO reinsurance by $167 in P&C Other Operations, primarily driven by higher-than-expected frequency, higher settlement values for certain accounts, an increase in the Company’s share of liability due to insolvencies and cost sharing agreements and an increase in claim settlement rates.
As a result of the 2024 fourth quarter review, the Company increased environmental reserves before NICO reinsurance by $36 in P&C Other Operations, primarily due to higher severity on recently emerged accounts, higher environmental site cleanup and monitoring costs, and higher legal expenses.
The total $203 increase in asbestos and environmental reserves was charged to earnings in 2024 within P&C Other Operations, which includes $62 that was ceded to the NICO ADC and recorded as a deferred gain under retroactive reinsurance accounting. As of December 31, 2024, the Company has ceded the cumulative treaty limit of $1.5 billion and as such, any future adverse development will be charged to earnings.
2023 comprehensive annual reviews
As a result of the 2023 fourth quarter review, the Company increased asbestos reserves before NICO reinsurance by $156 in P&C Other Operations, primarily driven by an increase in the Company’s share of liability due to insolvencies and cost sharing agreements, an increase in claim settlement rates, as well as higher defense costs. The increase in asbestos reserves was offset by a $156 reinsurance recoverable under the NICO treaty.
As a result of the 2023 fourth quarter review, the Company increased environmental reserves before NICO reinsurance by $38 in P&C Other Operations, primarily due to higher severity
on recently emerged accounts, higher environmental site cleanup and monitoring costs, including increased estimates of liability for PFAS exposures, and higher legal expenses. The increase in environmental reserves was offset by a $38 reinsurance recoverable under the NICO treaty.
The total $194 increase in asbestos and environmental reserves in P&C Other Operations was offset by a $194 reinsurance recoverable under the NICO treaty. Since cumulative losses ceded to the A&E ADC exceed the $650 of ceded premium paid, the Company recognized a $194 increase in deferred gain on retroactive reinsurance, resulting in the Company recording a charge to earnings of $194 in 2023.
For information regarding the 2022 comprehensive annual review, refer to Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations in The Hartford’s 2023 Form 10-K Annual Report.
Review of "All Other" Reserves in Property & Casualty Other Operations
Prior year development on all other reserves resulted in increases of $16, $30 and $51, respectively for calendar years 2024, 2023 and 2022. Included in the 2024 adverse reserve development was an increase in ULAE reserves, primarily due to an increase in expected aggregate claim handling costs associated with asbestos and environmental claims.
The Company provides an allowance for uncollectible reinsurance, reflecting management’s best estimate of reinsurance cessions that may be uncollectible in the future due to reinsurers’ unwillingness or inability to pay. In performing its assessment, the Company evaluates the collectibility of the reinsurance recoverables and the adequacy of the allowance for uncollectible reinsurance associated with older, long-term casualty liabilities reported in Property & Casualty Other Operations. In conducting these evaluations, the Company used its most recent detailed evaluations of ceded liabilities reported in the segment. The Company analyzed the overall credit quality of the Company’s reinsurers, recent trends in arbitration and litigation outcomes in disputes between cedants and reinsurers, and recent developments in commutation activity between reinsurers and cedants. As of 2024, 2023, and 2022 the allowance for uncollectible reinsurance for Property & Casualty Other Operations totaled $41, $53 and $56, respectively. Due to the inherent uncertainties as to collection and the length of time before reinsurance recoverables become due, particularly for older, long-term casualty liabilities, it is possible that future adjustments to the Company’s reinsurance recoverables, net of the allowance, could be required.
|IMPACT OF RE-ESTIMATES ON PROPERTY & CASUALTY INSURANCE PRODUCT RESERVES
Estimating property and casualty insurance product reserves uses a variety of methods, assumptions and data elements. Ultimate losses may vary materially from the current estimates. Many factors can contribute to these variations and the need to change the previous estimate of required reserve levels. Prior accident year reserve development is generally due to the emergence of additional facts that were not known or anticipated at the time of the prior reserve estimate and/or due to changes in interpretations of information and trends.
The table below shows the range of annual reserve re-estimates experienced by The Hartford over the past ten years. The range of prior accident year development shown in the table below is net of losses ceded, including losses ceded under two adverse development cover reinsurance agreements with NICO that are accounted for as a deferred gain on retroactive reinsurance. The amount of prior accident year development (as shown in the reserve rollforward) for a given calendar year is expressed as a percent of the beginning calendar year reserves, net of
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
reinsurance. The ranges presented are significantly influenced by the facts and circumstances of each particular year and by the fact that only the last ten years are included in the range. Accordingly, these percentages are not intended to be a prediction of the range of possible future variability. For further
discussion of the potential for variability in recorded loss reserves, see Preferred Reserving Methods by Line of Business and Impact of Key Assumptions on Reserves sections.
Range of Prior Accident Year Unfavorable (Favorable) Development for the Ten Years Ended December 31, 2024
| Business Insurance | Personal Insurance | Property & Casualty Other Operations | Total Property & Casualty [1] | |||||||||||
| Annual range of prior accident year unfavorable (favorable) development for the ten years ended December 31, 2024 | (1.3%) - 0.4% | (20.5%) - 8.3% | 0.9% - 21.6% | (1.9%) - 2.4% |
*[1]*Excluding the reserve increases for asbestos and environmental reserves, over the past ten years, reserve re-estimates for total property and casualty insurance ranged from (1.9%) to 1.0%.
The potential variability of the Company’s property and casualty insurance product reserves would normally be expected to vary by segment and the types of loss exposures insured by those segments. Illustrative factors influencing the potential reserve variability for each of the segments are discussed under Critical Accounting Estimates for Property & Casualty Insurance
Product Reserves and Asbestos and Environmental Reserves. See the section entitled Property & Casualty Other Operations, Annual Reserve Reviews about the impact that the A&E ADC retroactive reinsurance agreement with NICO has on net reserve changes of asbestos and environmental reserves.
|EMPLOYEE BENEFIT LTD RESERVES, NET OF REINSURANCE
The Company establishes reserves for group life and accident & health contracts, including long-term disability coverage, for both reported claims and claims related to insured events that the Company estimates have been incurred but have not yet been reported. As long-term disability reserves are long-tail claim liabilities, they are discounted because the payment pattern and the ultimate costs are reasonably fixed and determinable on an individual claim basis. The Company held $6,609 and $6,619 of LTD unpaid losses and loss adjustment expenses, net of reinsurance, as of December 31, 2024 and 2023, respectively.
Reserving Methodology
How Reserves are Set - A Disabled Life Reserve ("DLR") is calculated for each LTD claim. The DLR for each claim is the expected present value of all future benefit payments starting with the known monthly gross benefit which is reduced for estimates of the expected claim recovery due to return to work or claimant death, offsets from other income including offsets from Social Security benefits, and discounting, where the discount rate is tied to expected investment yield at the time the claim is incurred. Estimated future benefit payments represent the monthly income benefit that is paid until recovery, death or expiration of benefits. Claim recoveries are estimated based on claim characteristics such as age and diagnosis and represent an estimate of benefits that will terminate, generally as a result of the claimant returning to work or being deemed able to return to work. For claims recently closed due to recovery, a portion of the DLR is retained for the possibility that the claim reopens upon further evidence of disability. In addition, a reserve for estimated unpaid claim expenses is included in the DLR.
The DLR also includes a liability for potential payments to pending claimants beyond the elimination period who have not yet been approved for LTD. In these cases, the present value of future benefits is reduced for the likelihood of claim denial based on Company experience.
Estimates for IBNR claims are made by applying completion factors to expected emerged experience by line of business. Included within IBNR are bulk reserves for claims reported but still within the waiting period until benefits are paid, typically 3 or 6 months depending on the contract. Completion factors are derived from standard actuarial techniques using triangles that display historical claim count emergence by incurral month. These estimates are reviewed for reasonableness and are adjusted for current trends and other factors expected to cause a change in claim emergence. The reserves include an estimate of unpaid claim expenses, including a provision for the cost of initial set-up of the claim once reported.
For all products, including LTD, there is a period generally ranging from two to twelve months, depending on the product and line of business, where emerged claims for an incurral year are not yet credible enough to be a basis for estimating reserves. In these cases, the ultimate loss is estimated using earned premium multiplied by an expected loss ratio based on pricing assumptions of claim incidence, claim severity, and earned pricing adjusted for emerging trends as needed.
Impact of Key Assumptions on Reserves
The key assumptions affecting long-term disability, which is the largest reserve within Employee Benefits, include:
Discount Rate - The discount rate is the interest rate at which expected future claim cash flows are discounted to determine the present value. A higher selected discount rate results in a lower reserve. If the discount rate is higher than our future investment returns, our invested assets will not earn enough investment income to cover the discount accretion on our claim reserves which would negatively affect our profits. For each incurral year, the discount rates are estimated based on
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
investment yields expected to be earned net of investment expenses. The incurral year is the year in which the claim is incurred and the estimated settlement pattern is determined. Once established, discount rates for each incurral year are unchanged except that LTD reserves assumed from the acquisition of Aetna's U.S. group life and disability business are all discounted using rates as of the November 1, 2017 acquisition date. The weighted average discount rate on LTD reserves was 3.3% and 3.2% in 2024 and 2023, respectively. Had the discount rate for each incurral year been 10 basis points lower at the time they were established, our LTD unpaid loss and loss adjustment expense reserves would be higher by $30, before tax, as of December 31, 2024.
Claim Termination Rates (inclusive of mortality, recoveries, and expiration of benefits) - Claim termination rates are an estimate of the rate at which claimants will cease receiving benefits during a given calendar year. Terminations result from a number of factors, including death, recoveries and expiration of benefits. The probability that benefits will terminate in each future month for each claim is estimated using a predictive model that uses past Company experience, contract provisions, job characteristics and other claimant-specific characteristics such as diagnosis, time since disability began, and age. Actual claim termination experience will vary from period to period. Over the past 10 years, claim
termination rates for a single incurral year have generally increased and have ranged from 7% below to 7% above current assumptions over that time period. For a single recent incurral year (such as 2024), a one percent decrease in our assumption for LTD claim termination rates would increase our reserves by $13. For all incurral years combined, as of December 31, 2024, a one percent decrease in our assumption for our LTD claim termination rates would increase our Employee Benefits unpaid losses and loss adjustment expense reserves by $29.
Current Trends Contributing to Reserve Uncertainty
We have observed delays in the Social Security Administration’s processing of disability claims, which reduces or slows down the recognition of offsets to claimant benefits. If we have a downturn in the economy and/or in employment levels, we could experience an increase in claim incidence on long-term disability claims.
By investing in fixed income securities of similar duration to our liabilities, we hedge our interest rate exposure over a three year period at the time we price and sell long-term disability policies given average three year rate guarantees. Our weighted average discount rate assumption for the 2024 incurral year is up from that of the 2023 incurral year.
|EVALUATION OF GOODWILL FOR IMPAIRMENT
Goodwill balances are reviewed for impairment at least annually, or more frequently if events occur or circumstances change that would indicate that a triggering event for a potential impairment has occurred. The recognition and measurement of goodwill impairment is based on the excess of the carrying value of the reporting unit over its estimated fair value, up to the amount of the reporting unit’s goodwill.
The estimated fair value of each reporting unit incorporates multiple inputs into discounted cash flow calculations including assumptions that market participants would make in valuing the reporting unit. Assumptions include levels of economic capital, future business growth, earnings projections, assets under management for Hartford Funds and the weighted average cost of capital used for purposes of discounting. Decreases in business growth, decreases in earnings projections and increases in the weighted average cost of capital will all cause a
reporting unit’s fair value to decrease, increasing the possibility of impairment.
A reporting unit is defined as an operating segment or one level below an operating segment. The Company’s reporting units to which goodwill has been allocated consist of Business Insurance, Personal Insurance, Employee Benefits and Hartford Funds.
The annual goodwill assessment for the reporting units was completed as of October 31, 2024, and resulted in no write-downs of goodwill for the year ended December 31, 2024. All reporting units passed the annual impairment test with a significant margin. For information on goodwill see Note 9 - Goodwill & Other Intangible Assets of Notes to Consolidated Financial Statements.
|VALUATION OF INVESTMENTS AND DERIVATIVE INSTRUMENTS
Fixed Maturities, Equity Securities, Short-term Investments, and Derivatives
The Company generally determines fair values using valuation techniques that use prices, rates, and other relevant information evident from market transactions involving identical or similar instruments. Valuation techniques also include, where appropriate, estimates of future cash flows that are converted into a single discounted amount using current market expectations. The Company uses a "waterfall" approach comprised of the following pricing sources which are listed in priority order: quoted prices, prices from third-party pricing
services, internal matrix pricing, and independent broker quotes. The fair values of derivative instruments are determined primarily using a discounted cash flow model or option model technique and incorporate counterparty credit risk. In some cases, quoted market prices for exchange-traded transactions and transactions cleared through central clearing houses ("OTC-cleared") may be used and in other cases independent broker quotes may be used. For further discussion, see the Fixed Maturities, Equity Securities, Short-term Investments and Derivatives section in Note 4 - Fair Value Measurements of Notes to Consolidated Financial Statements.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Evaluation of Credit Losses on Fixed Maturities, AFS and ACL on Mortgage Loans
Each quarter, a committee of investment and accounting professionals evaluates investments to determine if a credit loss is present for fixed maturities, AFS or an ACL is required for mortgage loans. This evaluation is a quantitative and qualitative
process, which is subject to risks and uncertainties. For further discussion of the accounting policies, see the Significant Investment Accounting Policies Section in Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements. For a discussion of credit losses recorded, see the Credit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments and ACL on Mortgage Loans sections within the Investment Portfolio Risks section of the MD&A.
|CONTINGENCIES RELATING TO CORPORATE LITIGATION AND REGULATORY MATTERS
Management evaluates each contingent matter separately. A loss is recorded if probable and reasonably estimable. Management establishes reserves for these contingencies at its “best estimate,” or, if no one number within the range of possible losses is more probable than any other, the Company records an estimated reserve at the low end of the range of losses.
The Company has a quarterly monitoring process involving legal and accounting professionals. Legal personnel first identify outstanding corporate litigation and regulatory matters posing a reasonable possibility of loss. These matters are then jointly reviewed by accounting and legal personnel to evaluate the facts and changes since the last review in order to determine if a provision for loss should be recorded or adjusted, the amount that should be recorded, and the appropriate disclosure. The outcomes of certain contingencies currently being evaluated by the Company, which relate to corporate litigation and regulatory matters, are inherently difficult to predict, and the reserves that have been established for the estimated settlement amounts are subject to significant changes. Management expects that the ultimate liability, if any, with respect to such lawsuits, after consideration of provisions made for estimated losses, will not be material to the consolidated financial condition of the Company. In view of the uncertainties regarding the outcome of these matters, as well as the tax-deductibility of payments, it is possible that the ultimate cost to the Company of these matters could exceed the reserve by an amount that would have a material adverse effect on the Company’s consolidated results of operations or liquidity in a particular quarterly or annual period.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| REPORTABLE SEGMENT AND CORPORATE OPERATING SUMMARIES |
| |BUSINESS INSURANCE - RESULTS OF OPERATIONS |
Underwriting Summary
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Written premiums | $ | 13,351 | $ | 12,279 | $ | 11,158 | 9 | % | 10 | % | |||||||
| Change in unearned premium reserve | 630 | 638 | 587 | (1 | %) | 9 | % | ||||||||||
| Earned premiums | 12,721 | 11,641 | 10,571 | 9 | % | 10 | % | ||||||||||
| Fee income | 43 | 41 | 39 | 5 | % | 5 | % | ||||||||||
| Losses and loss adjustment expenses | |||||||||||||||||
| Current accident year before catastrophes | 7,186 | 6,575 | 5,959 | 9 | % | 10 | % | ||||||||||
| Current accident year catastrophes [1] | 486 | 436 | 441 | 11 | % | (1 | %) | ||||||||||
| Prior accident year development [1] | (231) | (225) | (231) | (3 | %) | 3 | % | ||||||||||
| Total losses and loss adjustment expenses | 7,441 | 6,786 | 6,169 | 10 | % | 10 | % | ||||||||||
| Amortization of DAC | 1,993 | 1,779 | 1,563 | 12 | % | 14 | % | ||||||||||
| Insurance operating costs | 1,973 | 1,837 | 1,788 | 7 | % | 3 | % | ||||||||||
| Amortization of other intangible assets | 29 | 29 | 29 | — | % | — | % | ||||||||||
| Dividends to policyholders | 39 | 39 | 29 | — | % | 34 | % | ||||||||||
| Underwriting gain | 1,289 | 1,212 | 1,032 | 6 | % | 17 | % | ||||||||||
| Net investment income [2] | 1,714 | 1,532 | 1,415 | 12 | % | 8 | % | ||||||||||
| Net realized losses [2] | (73) | (156) | (385) | 53 | % | 59 | % | ||||||||||
| Other income (expense) [3] | (5) | (1) | (12) | NM | 92 | % | |||||||||||
| Income before income taxes | 2,925 | 2,587 | 2,050 | 13 | % | 26 | % | ||||||||||
| Income tax expense [4] | 576 | 502 | 426 | 15 | % | 18 | % | ||||||||||
| Net income | $ | 2,349 | $ | 2,085 | $ | 1,624 | 13 | % | 28 | % |
*[1]*For additional information on current accident year catastrophes and prior accident year development, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves Development, Net of Reinsurance and Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
*[2]*For discussion of consolidated investment results, see MD&A - Investment Results.
*[3]*Includes integration costs in connection with the 2019 acquisition of Navigators Group.
*[4]*For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Premium Measures
| 2024 | 2023 | 2022 | ||||||||||||
| Small Business: | ||||||||||||||
| Net new business premium | $ | 1,101 | $ | 915 | $ | 768 | ||||||||
| Policy count retention | 84 | % | 85 | % | 86 | % | ||||||||
| Renewal written price increases | 6.4 | % | 4.6 | % | 3.8 | % | ||||||||
| Renewal earned price increases | 6.1 | % | 4.3 | % | 3.5 | % | ||||||||
| Policies in-force as of end of period (in thousands) | 1,570 | 1,492 | 1,421 | |||||||||||
| Middle Market [1]: | ||||||||||||||
| Net new business premium | $ | 717 | $ | 617 | $ | 531 | ||||||||
| Premium retention | 84 | % | 83 | % | 83 | % | ||||||||
| Renewal written price increases | 6.9 | % | 7.2 | % | 5.6 | % | ||||||||
| Renewal earned price increases | 7.5 | % | 6.5 | % | 5.7 | % | ||||||||
| Global Specialty: | ||||||||||||||
| Global specialty gross new business premium [2] | $ | 944 | $ | 883 | $ | 825 | ||||||||
| Renewal written price increases [3] | 5.8 | % | 4.4 | % | 5.9 | % | ||||||||
| Renewal earned price increases [3] | 5.9 | % | 5.4 | % | 9.3 | % | ||||||||
*[1]*Except for net new business premium, metrics for middle market exclude loss sensitive and programs businesses.
*[2]*Excludes Global Re and is before ceded reinsurance.
*[3]*Excludes Global Re, offshore energy policies, credit and political risk insurance policies, political violence and terrorism ("PV&T") policies, and any business under which the managing agent of our Lloyd's Syndicate delegates underwriting authority to coverholders and other third parties.
Underwriting Ratios
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Loss and loss adjustment expense ratio | 58.5 | 58.3 | 58.4 | 0.2 | (0.1) | ||||||||||||
| Expense ratio | 31.1 | 31.0 | 31.6 | 0.1 | (0.6) | ||||||||||||
| Policyholder dividend ratio | 0.3 | 0.3 | 0.3 | — | — | ||||||||||||
| Combined ratio | 89.9 | 89.6 | 90.2 | 0.3 | (0.6) | ||||||||||||
| Adjustment to reconcile combined ratio to underlying combined ratio: | |||||||||||||||||
| Current accident year catastrophes and prior year development | (2.0) | (1.8) | (2.0) | (0.2) | 0.2 | ||||||||||||
| Underlying combined ratio | 87.9 | 87.8 | 88.3 | 0.1 | (0.5) | ||||||||||||
| Underlying loss and loss adjustment expense ratio | 56.5 | 56.5 | 56.4 | — | 0.1 | ||||||||||||
| Current accident year catastrophes | 3.8 | 3.7 | 4.2 | 0.1 | (0.5) | ||||||||||||
| Prior accident year development | (1.8) | (1.9) | (2.2) | 0.1 | 0.3 | ||||||||||||
| Total loss and loss adjustment expense ratio | 58.5 | 58.3 | 58.4 | 0.2 | (0.1) | ||||||||||||
| Loss and loss adjustment expense ratio | 58.5 | 58.3 | 58.4 | 0.2 | (0.1) | ||||||||||||
| Adjustment to reconcile loss and loss adjustment expense ratio to underlying loss and loss adjustment expense ratio: | |||||||||||||||||
| Current accident year catastrophes and prior year development | (2.0) | (1.8) | (2.0) | (0.2) | 0.2 | ||||||||||||
| Underlying loss and loss adjustment expense ratio | 56.5 | 56.5 | 56.4 | — | 0.1 |
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Net Income

Year ended December 31, 2024 compared to the year ended December 31, 2023
Net income increased primarily due to higher net investment income, lower net realized losses and a higher underwriting gain. For further discussion of investment results, see MD&A - Investment Results.
Underwriting Gain

Year ended December 31, 2024 compared to the year ended December 31, 2023
Underwriting gain increased due to the effect of earned premium growth and slightly higher favorable prior accident year development, including $145 of a benefit for amortization of a deferred gain on the Navigators ADC in the current year period.
Expense ratio increased modestly as higher staffing costs, including higher incentive compensation and benefits costs, and higher commissions were largely offset by the impact of higher earned premium.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Earned Premiums

*[1]*Other of $46, $52 and $57 for 2022, 2023 and 2024, respectively, is included in the total.
Written Premiums

*[1]*Other written premiums of $46, $52 and $58 for the year ended December 31, 2022, 2023 and 2024, respectively, is included in the total.
Year ended December 31, 2024 compared to the year ended December 31, 2023
Earned premiums increased in 2024 due to written premium increases over the prior twelve months, including the effect of higher insured exposures, principally in workers’ compensation and property lines.
Written premiums increased in 2024 driven by growth across small business, middle & large business and global specialty.
-
Small business written premium increased driven by double-digit new business growth, renewal written price increases in all lines and higher insured exposures. Written premium grew in nearly all lines of business, including package business, excess and surplus and automobile.
-
Middle & large business written premium increased driven by double-digit new business growth, renewal written price increases in all lines and higher insured exposures. Written premium grew in nearly all lines across industry verticals, specialty markets, general industries and large property.
-
Global specialty written premium increased driven by written price increases across almost all lines as well as an increase in gross new business, primarily in U.S. and international casualty insurance lines. Written premiums also grew in global reinsurance, primarily in property and liability.
Renewal written price increases were recognized in most lines other than directors and officers ("D&O").
-
In small business, renewal written price increases were higher in 2024, with accelerating double-digit price increases in package business and automobile and moderating double-digit price increases in excess and surplus lines. Workers' compensation pricing was slightly positive and consistent with 2023.
-
In middle market, renewal written price increases were generally flat to 2023, with high single-digit to low double-digit price increases in most lines other than workers’ compensation, which was slightly positive. Property pricing has moderated from elevated levels in 2023 while automobile pricing has accelerated.
-
In global specialty, U.S. price increases were higher than prior year levels and we achieved mid single-digit renewal written price increases overall, with high single to low double-digit increases in marine, casualty and auto lines. D&O pricing continues to be negative, but to a lesser extent than the prior year.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Underlying Loss and LAE Ratio

Year ended December 31, 2024 compared to the year ended December 31, 2023
Underlying Loss and LAE ratio was flat in 2024 as a higher general liability loss ratio was offset by lower net non-catastrophe property losses.
Catastrophes and Unfavorable (Favorable) Prior Accident Year Development

Y****ear ended December 31, 2024 compared to the year ended December 31, 2023
Current accident year catastrophe losses for 2024 included losses from tornado, wind and hail events across several regions of the United States, as well as hurricanes and tropical storms primarily in the Southeast and South regions, and, to a lesser extent, winter storms mainly in the Pacific, Northeast and South regions.
Current accident year catastrophe losses for 2023 included losses from tornado, wind and hail events across several regions of the United States, and losses from winter storms along the East and West coasts.
Prior accident year development was net favorable for 2024 and included reserve decreases for workers' compensation, catastrophes, bond and professional liability, partially offset by reserve increases for general liability, automobile liability and assumed reinsurance. Also included is a benefit of $145 related to amortization of the Navigators ADC deferred gain. For additional information regarding the ADC reinsurance agreement, refer to Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to the Consolidated Financial Statements.
Prior accident year development was net favorable for 2023 and included reserve decreases for workers' compensation, catastrophes, bond and package business, partially offset by reserve increases for general liability, assumed reinsurance and automobile liability.
2025 Outlook
In 2025, the Company expects written premium growth to arise from new business, including from expanding addressable markets and distribution, and increases in written pricing in nearly all lines of business. While we anticipate slight, pricing-related headwinds in workers’ compensation margins in 2025, we expect to generate earned pricing in excess of loss trends in the remainder of Business Insurance.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| | PERSONAL INSURANCE - RESULTS OF OPERATIONS |
Underwriting Summary
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Written premiums | $ | 3,598 | $ | 3,198 | $ | 2,961 | 13 | % | 8 | % | |||||||
| Change in unearned premium reserve | 145 | 111 | 12 | 31 | % | NM | |||||||||||
| Earned premiums | 3,453 | 3,087 | 2,949 | 12 | % | 5 | % | ||||||||||
| Fee income | 33 | 30 | 30 | 10 | % | — | % | ||||||||||
| Losses and loss adjustment expenses | |||||||||||||||||
| Current accident year before catastrophes | 2,351 | 2,287 | 1,969 | 3 | % | 16 | % | ||||||||||
| Current accident year catastrophes [1] | 282 | 240 | 208 | 18 | % | 15 | % | ||||||||||
| Prior accident year development [1] | (108) | 11 | (13) | NM | NM | ||||||||||||
| Total losses and loss adjustment expenses | 2,525 | 2,538 | 2,164 | (1 | %) | 17 | % | ||||||||||
| Amortization of DAC | 255 | 231 | 228 | 10 | % | 1 | % | ||||||||||
| Insurance operating costs | 673 | 576 | 594 | 17 | % | (3 | %) | ||||||||||
| Amortization of other intangible assets | 2 | 2 | 2 | — | % | — | % | ||||||||||
| Underwriting gain (loss) | 31 | (230) | (9) | NM | NM | ||||||||||||
| Net investment income [2] | 222 | 171 | 140 | 30 | % | 22 | % | ||||||||||
| Net realized losses [2] | (14) | (16) | (35) | 13 | % | 54 | % | ||||||||||
| Net servicing and other income (expense) [3] | 18 | 21 | 17 | (14 | %) | 24 | % | ||||||||||
| Income (loss) before income taxes | 257 | (54) | 113 | NM | NM | ||||||||||||
| Income tax expense (benefit) [4] | 49 | (15) | 22 | NM | NM | ||||||||||||
| Net income (loss) | $ | 208 | $ | (39) | $ | 91 | NM | NM |
*[1]*For discussion of current accident year catastrophes and prior accident year development, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves, Net of Reinsurance and Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
*[2]*For discussion of consolidated investment results, see MD&A - Investment Results.
*[3]*Includes servicing revenues of $85, $81, and $73 for 2024, 2023, and 2022, respectively and includes servicing expenses of $66, $60, and $55 for 2024, 2023, and 2022, respectively.
*[4]*For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
Written and Earned Premiums
| Written Premiums | 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | ||||||||||||
| Product Line | |||||||||||||||||
| Automobile | $ | 2,456 | $ | 2,213 | $ | 2,020 | 11 | % | 10 | % | |||||||
| Homeowners | 1,142 | 985 | 941 | 16 | % | 5 | % | ||||||||||
| Total | $ | 3,598 | $ | 3,198 | $ | 2,961 | 13 | % | 8 | % | |||||||
| Earned Premiums | |||||||||||||||||
| Product Line | |||||||||||||||||
| Automobile | $ | 2,401 | $ | 2,134 | $ | 2,025 | 13 | % | 5 | % | |||||||
| Homeowners | 1,052 | 953 | 924 | 10 | % | 3 | % | ||||||||||
| Total | $ | 3,453 | $ | 3,087 | $ | 2,949 | 12 | % | 5 | % |
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Premium Measures
| 2024 | 2023 | 2022 | |||||||||||||||
| Policies in-force end of period (in thousands) | |||||||||||||||||
| Automobile | 1,171 | 1,257 | 1,323 | ||||||||||||||
| Homeowners | 712 | 704 | 740 | ||||||||||||||
| New business written premium | |||||||||||||||||
| Automobile | $ | 314 | $ | 224 | $ | 227 | |||||||||||
| Homeowners | $ | 200 | $ | 93 | $ | 74 | |||||||||||
| Policy count retention | |||||||||||||||||
| Automobile | 83 | % | 85 | % | 84 | % | |||||||||||
| Homeowners | 84 | % | 84 | % | 84 | % | |||||||||||
| Effective policy count retention | |||||||||||||||||
| Automobile | 80 | % | 83 | % | 86 | % | |||||||||||
| Homeowners | 83 | % | 84 | % | 85 | % | |||||||||||
| Renewal written price increase | |||||||||||||||||
| Automobile | 22.1 | % | 16.3 | % | 4.5 | % | |||||||||||
| Homeowners | 14.8 | % | 14.2 | % | 10.7 | % | |||||||||||
| Renewal earned price increase | |||||||||||||||||
| Automobile | 21.4 | % | 10.5 | % | 3.2 | % | |||||||||||
| Homeowners | 14.7 | % | 12.9 | % | 8.9 | % | |||||||||||
Underwriting Ratios
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Loss and loss adjustment expense ratio | 73.1 | 82.2 | 73.4 | (9.1) | 8.8 | ||||||||||||
| Expense Ratio | 26.0 | 25.2 | 26.9 | 0.8 | (1.7) | ||||||||||||
| Combined Ratio | 99.1 | 107.5 | 100.3 | (8.4) | 7.2 | ||||||||||||
| Adjustment to reconcile combined ratio to underlying combined ratio: | |||||||||||||||||
| Current accident year catastrophes and prior year development | (5.1) | (8.2) | (6.7) | 3.1 | (1.5) | ||||||||||||
| Underlying combined ratio | 94.1 | 99.3 | 93.7 | (5.2) | 5.6 | ||||||||||||
| Underlying loss and loss adjustment expense ratio | 68.1 | 74.1 | 66.8 | (6.0) | 7.3 | ||||||||||||
| Current accident year catastrophes | 8.2 | 7.8 | 7.1 | 0.4 | 0.7 | ||||||||||||
| Prior accident year development | (3.1) | 0.4 | (0.4) | (3.5) | 0.8 | ||||||||||||
| Total loss and loss adjustment expense ratio | 73.1 | 82.2 | 73.4 | (9.1) | 8.8 | ||||||||||||
| Loss and loss adjustment expense ratio | 73.1 | 82.2 | 73.4 | (9.1) | 8.8 | ||||||||||||
| Adjustment to reconcile loss and loss adjustment expense ratio to underlying loss and loss adjustment expense ratio: | |||||||||||||||||
| Current accident year catastrophes and prior year development | (5.1) | (8.2) | (6.7) | 3.1 | (1.5) | ||||||||||||
| Underlying loss and loss adjustment expense ratio | 68.1 | 74.1 | 66.8 | (6.0) | 7.3 |
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Product Combined Ratios
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Automobile | |||||||||||||||||
| Combined ratio | 103.3 | 112.8 | 104.1 | (9.5) | 8.7 | ||||||||||||
| Adjustment to reconcile combined ratio to underlying combined ratio: | |||||||||||||||||
| Current accident year catastrophes | (2.6) | (1.8) | (3.5) | (0.8) | 1.7 | ||||||||||||
| Prior accident year development | 2.8 | (1.1) | 0.7 | 3.9 | (1.8) | ||||||||||||
| Underlying combined ratio | 103.4 | 109.8 | 101.3 | (6.4) | 8.5 | ||||||||||||
| Homeowners | |||||||||||||||||
| Combined ratio | 90.1 | 96.4 | 92.2 | (6.3) | 4.2 | ||||||||||||
| Adjustment to reconcile combined ratio to underlying combined ratio: | |||||||||||||||||
| Current accident year catastrophes | (20.9) | (21.1) | (14.9) | 0.2 | (6.2) | ||||||||||||
| Prior accident year development | 3.5 | 0.6 | (0.3) | 2.9 | 0.9 | ||||||||||||
| Underlying combined ratio | 72.7 | 75.9 | 77.0 | (3.2) | (1.1) |
Net Income (Loss)

Year ended December 31, 2024 compared to the year ended December 31, 2023
Net income changed to a net gain compared to a net loss for the prior year, largely driven by improved underwriting results and an increase in net investment income.
Underwriting Gain (Loss)

Year ended December 31, 2024 compared to the year ended December 31, 2023
Underwriting gain changed to a net gain compared to a net loss for the prior year, driven by a decrease in the underlying loss and LAE ratio, the effect of an increase in earned premium due to renewal written price increases, and a change from unfavorable to favorable prior accident year development, partially offset by an increase in current accident year catastrophe losses, and an increase in insurance operating costs.
Expense ratio increased primarily due to higher direct marketing costs, higher incentive compensation and benefits costs, and higher commissions, partially offset by the impact of higher earned premium.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Earned Premiums

Written Premiums

Year ended December 31, 2024 compared to the year ended December 31, 2023
Earned premiums increased in 2024 due to higher written premium over the prior twelve months in both automobile and homeowners.
Written premiums increased in 2024 driven by the effect of written pricing increases and by an increase in new business premium in both automobile and homeowners.
Renewal written pricing increases were higher for both automobile and homeowners in 2024 primarily in response to recent elevated loss cost trends as well as higher insured values in homeowners.
Policy count retention decreased for automobile and was stable for homeowners in 2024, in response to renewal written pricing increases.
Effective policy count retention decreased both for automobile and homeowners in 2024, in response to renewal written pricing increases.
Policies in-force as of the end of 2024 declined since 2023 for automobile and increased for homeowners, reflecting the level of new business in relation to non-renewed policies.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Underlying Loss and Loss Adjustment Expense Ratio

Year ended December 31, 2024 compared to the year ended December 31, 2023
Underlying loss and LAE ratio decreased in both automobile and homeowners in 2024. The decrease in automobile was primarily due to the impact of earned pricing increases as well as lower physical damage claim frequency, partially offset by higher automobile claim severities. The auto physical damage claim severity trend has moderated from the prior year. The automobile liability severity increases continue to recognize the inflationary effects and higher attorney representation rates on bodily injury claims. For homeowners, the decrease in the underlying loss and LAE ratio was primarily due to the impact of earned pricing increases and lower claim frequency, partially offset by higher claim severities. Contributing to the higher homeowners severity was the effect of higher rebuilding costs.
Current Accident Year Catastrophes and Unfavorable (Favorable) Prior Accident Year Development

Year ended December 31, 2024 compared to the year ended December 31, 2023
Current accident year catastrophe losses increased in 2024 compared to the prior year. Current accident year catastrophe losses for 2024 included losses from tornado, wind and hail events in several regions of the United States, and to a lesser extent, from hurricanes and tropical storms primarily in the Southeast region. Current accident year catastrophe losses for 2023 included tornado, wind and hail events across several regions of the United States, losses from winter storms primarily on the East and West coasts, and to a lesser extent, wildfire events and hurricanes and tropical storms.
Prior accident year development was favorable in 2024, primarily driven by lower estimated severity on automobile physical damage, automobile liability, and homeowners, as well as decreases in reserves related to catastrophes. Prior accident year development was unfavorable for 2023, primarily driven by automobile physical damage, partially offset by decreases in reserves related to homeowners and catastrophes.
2025 Outlook
In 2025, the Company expects written premium growth primarily from strong renewal written pricing increases in both automobile and homeowners, as well an increase in new business premium. We expect 2025 annual written pricing increases in both automobile and homeowners to moderate compared to 2024 results. Retention is expected to improve as written pricing moderates, while growth in new business will be driven by increased marketing spend. Loss ratios are expected to continue to improve in automobile.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| | PROPERTY & CASUALTY OTHER OPERATIONS - RESULTS OF OPERATIONS |
Underwriting Summary
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Losses and loss adjustment expenses | |||||||||||||||||
| Prior accident year development [1] | $ | 219 | $ | 224 | $ | 280 | (2 | %) | (20 | %) | |||||||
| Total losses and loss adjustment expenses | 219 | 224 | 280 | (2 | %) | (20 | %) | ||||||||||
| Insurance operating costs | 9 | 4 | 9 | 125 | % | (56 | %) | ||||||||||
| Underwriting loss | (228) | (228) | (289) | — | % | 21 | % | ||||||||||
| Net investment income [2] | 74 | 69 | 63 | 7 | % | 10 | % | ||||||||||
| Net realized losses [2] | (4) | (7) | (16) | 43 | % | 56 | % | ||||||||||
| Other expenses | (4) | — | — | NM | — | % | |||||||||||
| Loss before income taxes | (162) | (166) | (242) | 2 | % | 31 | % | ||||||||||
| Income tax benefit [3] | (35) | (36) | (52) | 3 | % | 31 | % | ||||||||||
| Net loss | $ | (127) | $ | (130) | $ | (190) | 2 | % | 32 | % |
*[1]*For discussion of prior accident year development, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves, Net of Reinsurance and Note 10 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
*[2]*For discussion of consolidated investment results, see MD&A - Investment Results.
*[3]*For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
Net Loss

Year ended December 31, 2024 compared to the year ended December 31, 2023
Net loss decreased slightly primarily due to higher net investment income and lower net realized losses, partially offset by an increase in other expense relating to a one-time contract settlement charge on a claims servicing arrangement.
Underwriting loss was unchanged as an increase in insurance operating costs was offset by a decrease in unfavorable prior accident year reserve development.
Unfavorable prior accident year reserve development for the year ended December 31, 2024 was primarily due to a $203 increase in A&E reserves and a $28 increase in related ULAE reserves. Unfavorable prior accident year reserve development for the year ended December 31, 2023 was primarily due to a $194 increase in A&E reserves and a $23 increase in related ULAE reserves. In 2024, an increase in the deferred gain of $62 was recognized relating to ceding losses to the A&E ADC.
Asbestos reserves prior accident year development in 2024 before NICO reinsurance of $167 was primarily due to higher-than-expected frequency, higher settlement values for certain accounts, an increase in the Company’s share of liability due to insolvencies and cost sharing agreements and an increase in claim settlement rates.
Environmental reserves prior accident year development in 2024 before NICO reinsurance of $36 was primarily due to higher severity on recently emerged accounts, higher environmental site cleanup and monitoring costs, and higher legal expenses.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| |EMPLOYEE BENEFITS - RESULTS OF OPERATIONS |
Operating Summary
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Premiums and other considerations | $ | 6,615 | $ | 6,515 | $ | 6,057 | 2 | % | 8 | % | |||||||
| Net investment income [1] | 475 | 469 | 524 | 1 | % | (10 | %) | ||||||||||
| Net realized losses [1] | (24) | (45) | (122) | 47 | % | 63 | % | ||||||||||
| Total revenues | 7,066 | 6,939 | 6,459 | 2 | % | 7 | % | ||||||||||
| Benefits, losses and loss adjustment expenses | 4,681 | 4,683 | 4,517 | — | % | 4 | % | ||||||||||
| Amortization of DAC | 34 | 34 | 33 | — | % | 3 | % | ||||||||||
| Insurance operating costs and other expenses | 1,609 | 1,514 | 1,467 | 6 | % | 3 | % | ||||||||||
| Amortization of other intangible assets | 40 | 40 | 40 | — | % | — | % | ||||||||||
| Total benefits, losses and expenses | 6,364 | 6,271 | 6,057 | 1 | % | 4 | % | ||||||||||
| Income before income taxes | 702 | 668 | 402 | 5 | % | 66 | % | ||||||||||
| Income tax expense [2] | 141 | 133 | 75 | 6 | % | 77 | % | ||||||||||
| Net income | $ | 561 | $ | 535 | $ | 327 | 5 | % | 64 | % |
*[1]*For discussion of consolidated investment results, see MD&A - Investment Results.
*[2]*For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
Premiums and Other Considerations
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Fully insured — ongoing premiums | $ | 6,392 | $ | 6,290 | $ | 5,858 | 2 | % | 7 | % | |||||||
| Buyout premiums | 1 | 8 | 12 | (88 | %) | (33 | %) | ||||||||||
| Fee income | 222 | 217 | 187 | 2 | % | 16 | % | ||||||||||
| Total premiums and other considerations | $ | 6,615 | $ | 6,515 | $ | 6,057 | 2 | % | 8 | % | |||||||
| Fully insured ongoing sales | $ | 718 | $ | 839 | $ | 801 | (14 | %) | 5 | % |
Ratios, Excluding Buyouts
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Group disability loss ratio | 68.0 | % | 67.1 | % | 68.3 | % | 0.9 | (1.2) | |||||||||
| Group life loss ratio | 78.7 | % | 83.5 | % | 87.4 | % | (4.8) | (3.9) | |||||||||
| Total loss ratio | 70.8 | % | 71.8 | % | 74.5 | % | (1.0) | (2.7) | |||||||||
| Expense ratio [1] | 25.4 | % | 24.3 | % | 25.3 | % | 1.1 | (1.0) |
[1]Integration and transaction costs related to the acquisition of Aetna's U.S. group life and disability business are not included in the expense ratio.
Margin
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Net income margin | 7.9 | % | 7.7 | % | 5.1 | % | 0.2 | 2.6 | |||||||||
| Adjustments to reconcile net income margin to core earnings margin: | |||||||||||||||||
| Net realized losses, before tax | 0.4 | % | 0.4 | % | 1.8 | % | 0.0 | (1.4) | |||||||||
| Integration and other non-recurring M&A costs, before tax | — | % | 0.1 | % | 0.1 | % | (0.1) | 0.0 | |||||||||
| Income tax expense | (0.1 | %) | (0.1 | %) | (0.5 | %) | 0.0 | 0.4 | |||||||||
| Core earnings margin | 8.2 | % | 8.1 | % | 6.5 | % | 0.1 | 1.6 |
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Net Income

Year ended December 31, 2024 compared to the year ended December 31, 2023
Net income increased primarily due to a lower group life loss ratio, higher fully insured ongoing premiums and lower realized losses, partially offset by a higher expense ratio and a higher loss ratio on group disability and supplemental health products.
Insurance operating costs and other expenses were higher primarily due to the effect of an increase in fully insured ongoing premium, higher staffing costs, including higher incentive compensation and benefits costs, higher commissions and increased technology investments.
Fully Insured Ongoing Premiums

Year ended December 31, 2024 compared to the year ended December 31, 2023
Fully insured ongoing premiums increased over prior year and included an increase in exposure on existing accounts, new business sales, and persistency in excess of 90%, though slightly below the prior year.
Fully insured ongoing sales decreased compared to prior year driven by lower group life and group disability sales.
Ratios

Year ended December 31, 2024 compared to the year ended December 31, 2023
Loss ratio improved 1.0 points in 2024 compared to the prior year period, driven by a lower group life loss ratio, partially offset by increased loss ratios in disability and supplemental health products. The group life loss ratio decreased 4.8 points driven by a lower level of mortality. The group disability loss ratio increased 0.9 points driven by higher loss ratio on paid family and medical leave products, partially offset by favorable long-term disability claim recoveries and changes in the long-term disability recovery rate assumption of 0.5 points.
Expense ratio increased primarily due to the impact of higher staffing costs, including higher incentive compensation and benefits costs and increased investments in technology.
2025 Outlook
The Company expects growth in fully insured ongoing premiums in 2025 due to sales and continued strong book persistency. The level of long-term disability incidence and recoveries will impact the group disability loss ratio. Although the group life loss ratio, which had been elevated during the pandemic, improved in 2024, we expect 2025 mortality to still be above pre-pandemic levels. We expect the long-term net income margin outlook for this business to be approximately 6% to 7%.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| |HARTFORD FUNDS - RESULTS OF OPERATIONS |
Operating Summary
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Fee income and other revenue | $ | 1,035 | $ | 973 | $ | 1,044 | 6 | % | (7 | %) | |||||||
| Net investment income | 20 | 17 | 9 | 18 | % | 89 | % | ||||||||||
| Net realized gains (losses) | 12 | 10 | (24) | 20 | % | NM | |||||||||||
| Total revenues | 1,067 | 1,000 | 1,029 | 7 | % | (3 | %) | ||||||||||
| Operating costs and other expenses | 824 | 781 | 826 | 6 | % | (5 | %) | ||||||||||
| Income before income taxes | 243 | 219 | 203 | 11 | % | 8 | % | ||||||||||
| Income tax expense [1] | 51 | 45 | 41 | 13 | % | 10 | % | ||||||||||
| Net income | $ | 192 | $ | 174 | $ | 162 | 10 | % | 7 | % | |||||||
| Daily average Hartford Funds AUM | $ | 136,477 | $ | 127,019 | $ | 135,124 | 7 | % | (6 | %) | |||||||
| ROA [2] | 14.1 | 13.7 | 12.0 | 0.4 | 1.7 | ||||||||||||
| Adjustments to reconcile ROA to ROA, core earnings: | |||||||||||||||||
| Effect of net realized losses (gains), excluded from core earnings, before tax | (0.8) | (0.8) | 1.7 | 0.0 | (2.5) | ||||||||||||
| Effect of income tax expense (benefit) | — | 0.1 | (0.4) | (0.1) | 0.5 | ||||||||||||
| ROA, core earnings [2] | 13.3 | 13.0 | 13.3 | 0.3 | (0.3) |
[1] For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
[2] Represents annualized earnings divided by a daily average of assets under management, as measured in basis points.
Hartford Funds Segment AUM
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Mutual Fund and ETF AUM - beginning of period | $ | 119,316 | $ | 112,472 | $ | 142,632 | 6 | % | (21 | %) | |||||||
| Sales - Mutual Fund | 24,325 | 20,960 | 29,833 | 16 | % | (30 | %) | ||||||||||
| Redemptions - Mutual Fund | (28,041) | (28,606) | (37,981) | 2 | % | 25 | % | ||||||||||
| Net flows - ETF | 491 | 619 | 197 | (21 | %) | NM | |||||||||||
| Net Flows - Mutual Fund and ETF | (3,225) | (7,027) | (7,951) | 54 | % | 12 | % | ||||||||||
| Change in market value and other | 11,963 | 13,871 | (22,209) | (14 | %) | NM | |||||||||||
| Mutual Fund and ETF AUM - end of period | 128,054 | 119,316 | 112,472 | 7 | % | 6 | % | ||||||||||
| Third-party life and annuity separate account AUM | 11,544 | 11,709 | 11,635 | (1 | %) | 1 | % | ||||||||||
| Hartford Funds AUM - end of period | $ | 139,598 | $ | 131,025 | $ | 124,107 | 7 | % | 6 | % |
Mutual Fund and ETF AUM by Asset Class
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Equity - Mutual Funds | $ | 84,000 | $ | 79,352 | $ | 73,782 | 6 | % | 8 | % | |||||||
| Fixed Income - Mutual Funds | 21,059 | 16,773 | 15,861 | 26 | % | 6 | % | ||||||||||
| Multi-Strategy Investments - Mutual Funds [1] | 18,512 | 19,292 | 19,975 | (4 | %) | (3 | %) | ||||||||||
| Equity - ETF | 1,811 | 2,141 | 1,805 | (15 | %) | 19 | % | ||||||||||
| Fixed Income - ETF | 2,672 | 1,758 | 1,049 | 52 | % | 68 | % | ||||||||||
| Mutual Fund and ETF AUM | $ | 128,054 | $ | 119,316 | $ | 112,472 | 7 | % | 6 | % |
*[1]*Includes balanced, allocation, and alternative investment products.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Net Income

Year ended December 31, 2024 compared to the year ended December 31, 2023
Net income increased for the year ended December 31, 2024, primarily due to an increase in fee income net of operating costs and other expenses driven by higher daily average AUM.
Hartford Funds AUM

December 31, 2024 compared to December 31, 2023
Hartford Funds AUM increased primarily due to an increase in market values, partly offset by net outflows over the previous twelve months. Net outflows were $3.2 billion for the year ended December 31, 2024 compared to net outflows of $7.0 billion for the year ended December 31, 2023.
2025 Outlook
Assuming continued growth in equity markets in 2025, the Company expects net income for Hartford Funds to increase from 2024 to 2025.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| |CORPORATE - RESULTS OF OPERATIONS |
Operating Summary
| 2024 | 2023 | 2022 | Increase (Decrease) From 2023 to 2024 | Increase (Decrease) From 2022 to 2023 | |||||||||||||
| Fee income [1] | $ | 40 | $ | 39 | $ | 49 | 3 | % | (20 | %) | |||||||
| Net investment income [2] | 63 | 47 | 26 | 34 | % | 81 | % | ||||||||||
| Net realized gains (losses) [2] | 42 | 26 | (45) | 62 | % | NM | |||||||||||
| Other revenue (loss) | 2 | 2 | 1 | — | % | 100 | % | ||||||||||
| Total revenues | 147 | 114 | 31 | 29 | % | NM | |||||||||||
| Benefits, losses and loss adjustment expenses [3] | 8 | 7 | 8 | 14 | % | (13 | %) | ||||||||||
| Insurance operating costs and other expenses [1] | 54 | 68 | 61 | (21 | %) | 11 | % | ||||||||||
| Interest expense [4] | 199 | 199 | 213 | — | % | (7 | %) | ||||||||||
| Restructuring and other costs | 2 | 6 | 13 | (67 | %) | (54 | %) | ||||||||||
| Total benefits, losses and expenses | 263 | 280 | 295 | (6 | %) | (5 | %) | ||||||||||
| Loss before income taxes | (116) | (166) | (264) | 30 | % | 37 | % | ||||||||||
| Income tax benefit [5] | (44) | (45) | (69) | 2 | % | 35 | % | ||||||||||
| Net loss | (72) | (121) | (195) | 40 | % | 38 | % | ||||||||||
| Preferred stock dividends | 21 | 21 | 21 | — | % | — | % | ||||||||||
| Net loss available to common stockholders | $ | (93) | $ | (142) | $ | (216) | 35 | % | 34 | % |
*[1]*Includes investment management fees and expenses related to managing third-party business.
*[2]*For discussion of consolidated investment results, see MD&A - Investment Results.
*[3]*Includes benefits expense on life and annuity business previously underwritten by the Company.
*[4]*For discussion of debt, see Note 13 - Debt of Notes to Consolidated Financial Statements.
*[5]*For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
Net loss available to common stockholders

Year ended December 31, 2024 compared to the year ended December 31, 2023
Net loss available to common stockholders for the year ended December 31, 2024 decreased primarily due to an increase in net realized gains, higher net investment income, a $14, before tax, capital-based state tax expense covering several years in the 2023 period, and lower restructuring costs.
Interest Expense

Year ended December 31, 2024 compared to the year ended December 31, 2023
Interest expense remained flat for the year ended December 31, 2024.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
ENTERPRISE RISK MANAGEMENT
The Company’s Board of Directors has ultimate responsibility for risk oversight, as described more fully in our Proxy Statement, while management is tasked with the day-to-day management of the Company’s risks.
The Company manages and monitors risk through risk policies, controls and limits. At the senior management level, an Enterprise Risk and Capital Committee ("ERCC") oversees the risk profile and risk management practices of the Company. As illustrated below, a number of functional committees sit underneath the ERCC, providing oversight of specific risk areas and recommending risk mitigation strategies to the ERCC.
| ERCC Members | ||
| CEO (Chair) | ||
| Chief Financial Officer | ||
| Chief Investment Officer | ||
| Chief Risk Officer | ||
| Chief Underwriting Officer | ||
| General Counsel | ||
| Others as deemed necessary by the Committee Chair |
| ERCC | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asset Liability Committee | Underwriting Risk Committee | Emerging Risk Steering Committee | Operational Risk Committee | Economic Capital Executive Committee | Model Oversight Committee | Executive Artificial Intelligence Governance Council |
The Company's enterprise risk management ("ERM") function supports the ERCC and functional committees, and is tasked with, among other things:
-
risk identification and assessment;
-
the development of risk appetites, tolerances, and limits;
-
risk monitoring; and
-
internal and external risk reporting.
The Company categorizes its main risks as insurance risk, operational risk and financial risk, each of which is described in more detail below.
|INSURANCE RISK
Insurance risk is the risk of losses of both a catastrophic and non-catastrophic nature on the P&C and Employee Benefits products the Company has sold. Catastrophe insurance risk is the exposure arising from both natural catastrophes (e.g., weather, earthquakes, wildfires, pandemics) and man-made catastrophes (e.g., terrorism, cyber-attacks) that create a concentration or aggregation of loss across the Company's insurance or asset portfolios.
Sources of Insurance Risk Non-catastrophe insurance risks exist within each of the Company's segments except Hartford Funds and include:
-
Property-** Risk of loss to personal or commercial property from automobile related accidents, weather, explosions, smoke, shaking, fire, theft, vandalism, inadequate installation, faulty equipment, collisions and falling objects, and/or machinery mechanical breakdown resulting in physical damage, losses from PV&T and other covered perils.
-
Liability-** Risk of loss from automobile related accidents, uninsured and under-insured drivers, lawsuits from accidents, defective products, breach of warranty, negligent acts by professional practitioners, environmental claims, latent exposures, fraud, coercion, forgery, failure to fulfill obligations per contract surety, liability from errors and omissions, losses from credit and political risk insurance ("CPRI") coverages, losses from derivative lawsuits, and other securities actions and covered perils.
-
Mortality-** Risk of loss from unexpected trends in insured deaths impacting timing of payouts from group life insurance, personal or commercial automobile related accidents, and death of employees or executives during the course of employment, while on disability, or while collecting workers compensation benefits.
-
Morbidity-** Risk of loss to an insured from illness incurred during the course of employment or illness from other covered perils.
-
Disability-** Risk of loss incurred from personal or commercial automobile related losses, accidents arising outside of the workplace, injuries or accidents incurred during the course of employment, or from equipment, with
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
each loss resulting in short-term or long-term disability payments.
-
Longevity-** Risk of loss from increased life expectancy trends among policyholders receiving long-term benefit payments.
-
Cyber Insurance**- Risk of loss to property, breach of data and business interruption from various types of cyber-attacks.
Catastrophe risk primarily arises in the property, automobile, workers' compensation, casualty, group life, and group disability lines of business but could also arise from other coverages such as losses under PV&T and CPRI policies. See the term Current Accident Year Catastrophe Ratio within the Key Performance Measures section of MD&A for an explanation of how the Company defines catastrophe losses in its financial reporting.
Impact Non-catastrophe insurance risk can arise from unexpected loss experience, underpriced business and/or underestimation of loss reserves and can have significant effects on the Company’s earnings. Catastrophe insurance risk can arise from various unpredictable events and can have significant effects on the Company's earnings and may result in losses that could constrain its liquidity.
Management The Company's policies and procedures for managing these risks include disciplined underwriting protocols, exposure controls, sophisticated risk-based pricing, risk modeling, risk transfer, and capital management strategies. The Company has established underwriting guidelines for both individual risks, including individual policy limits, and risks in the aggregate, including aggregate exposure limits by geographic
zone and peril. The Company uses both internal and third-party models to estimate the potential loss resulting from various catastrophe events and the potential financial impact those events would have on the Company's financial position and results of operations across its businesses.
The Hartford closely monitors scientific literature on climate change to help identify climate change risks impacting our business. We use data from the scientific community and other outside experts including partnerships with third-party catastrophe modeling firms to inform our risk management activities and stay abreast of potential implications of climate-related impacts that we incorporate into our risk assessment. We regularly study these climate change implications and incorporate these risks into our catastrophe risk assessment and management strategy through product pricing, underwriting and management of aggregate risk to manage implications of severe weather and climate change in our insurance portfolio.
In addition, certain insurance products offered by The Hartford provide coverage for losses incurred due to cyber events and the Company has assessed and modeled how those products would respond to different events in order to manage its aggregate exposure to losses incurred under the insurance policies we sell. The Company models numerous deterministic scenarios including losses caused by malware, data breach, distributed denial of service attacks, intrusions of cloud environments and attacks of power grids.
Among specific risk tolerances set by the Company, risk limits are set for natural catastrophes, terrorism risk and pandemic risk.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
| Risk | Definition | Details and Company Limits | ||||||||||||
| Natural catastrophe | Exposure arising from natural phenomena (e.g., earthquakes, wildfires, etc.) that create a concentration or aggregation of loss across the Company's insurance or asset portfolios and the inherent volatility of weather or climate pattern changes. | The Company generally limits its estimated before tax loss as a result of natural catastrophes for property & casualty exposures from a single 250-year event to less than 30% of the reported capital and surplus of the property and casualty insurance subsidiaries prior to reinsurance and to less than 15% of the reported capital and surplus of the property and casualty insurance subsidiaries after reinsurance. The Company generally limits its estimated before tax loss from an aggregation of multiple natural catastrophe events for an all-peril annual aggregate 100-year event to less than 18% reported capital and surplus of the property and casualty insurance subsidiaries after reinsurance. From time to time the estimated loss from natural catastrophes may fluctuate above or below these limits due to changes in modeled loss estimates, exposures or statutory surplus. [1] The table below represents the estimated before tax catastrophe loss exceedance probabilities, from an aggregate of all catastrophe events occurring in a one-year timeframe before and after reinsurance and from a single hurricane or earthquake occurrence. | ||||||||||||
| Modeled Loss Gross and Net of Reinsurance [2] | ||||||||||||||
| Probability of Loss Exceedance [3] | Gross of Reinsurance | Net of Reinsurance | ||||||||||||
| Aggregate annual all-peril (1-in-100) (1.0%) | $ | 2,837 | $ | 1,629 | ||||||||||
| Aggregate annual all-peril (1-in-250) (0.4%) | $ | 3,826 | $ | 2,279 | ||||||||||
| Hurricane single occurrence (1-in-100) (1.0%) | $ | 1,577 | $ | 628 | ||||||||||
| Hurricane single occurrence (1-in-250) (0.4%) | $ | 2,447 | $ | 1,224 | ||||||||||
| Earthquake single occurrence (1-in-100) (1.0%) | $ | 988 | $ | 503 | ||||||||||
| Earthquake single occurrence (1-in-250) (0.4%) | $ | 1,652 | $ | 720 | ||||||||||
| Terrorism | The risk of losses from terrorist attacks, including losses caused by single-site and multi-site conventional attacks, as well as the potential for attacks using nuclear, biological, chemical or radiological weapons (“NBCR”). | Enterprise limits for terrorism apply to aggregations of risk across property & casualty, employee benefits and specific asset portfolios and are defined based on a deterministic, single-site conventional terrorism attack scenario. The Company manages its potential estimated loss from a conventional terrorism loss scenario, up to $2.0 billion net of reinsurance and $2.5 billion gross of reinsurance, before coverage under TRIPRA. In addition, the Company monitors exposures monthly and employs both internally developed and vendor-licensed loss modeling tools as part of its risk management discipline. Our modeled exposures to conventional terrorist attacks around landmark locations may fluctuate above and below our stated limits. | ||||||||||||
| Pandemic | The exposure to loss arising from widespread influenza or other pathogens or bacterial infections that create an aggregation of loss across the Company's insurance or asset portfolios. | The Company generally limits its estimated before tax loss from a single 250 year pandemic event to less than 18% of the aggregate reported capital and surplus of the property and casualty and employee benefits insurance subsidiaries. In evaluating these scenarios, the Company assesses the impact on group life, short-term disability, long-term disability and property & casualty claims. While ERM has a process to track and manage these limits, from time to time, the estimated loss for pandemics may fluctuate above or below these limits due to changes in modeled loss estimates, exposures, or statutory surplus. In addition, the Company assesses losses in the investment portfolio associated with market declines in the event of a widespread pandemic. [1] |
*[1]*For U.S. insurance subsidiaries, reported capital and surplus is equal to actual U.S. statutory capital and surplus. For Navigators Insurers in non-U.S. jurisdictions, reported capital and surplus is equal to U.S. GAAP equity of those subsidiaries less certain assets such as goodwill and other intangible assets.
*[2]*The loss estimates represent total property modeled losses for hurricane single occurrence events, property and workers' compensation modeled losses for earthquake single occurrence events, and modeled aggregate annual losses for natural catastrophes from all perils (hurricane, flood, earthquake, hail, tornado, wildfire and winter storms). The net loss estimates provided assume that the Company is able to recover all losses ceded to reinsurers under its reinsurance programs. The Company also manages natural catastrophe risk for group life and group disability, which in combination with property and workers compensation loss estimates are subject to separate enterprise risk management net aggregate loss limits as a percent of enterprise surplus.
*[3]*The modeled probability of loss exceedance represents the likelihood of a loss from single peril occurrence or from an aggregate of catastrophe events from all perils to exceed the indicated amount in a one-year time frame.
Reinsurance as a Risk Management Strategy
The Company uses reinsurance to transfer certain risks to reinsurance companies based on specific geographic or risk concentrations. A variety of traditional reinsurance products are used as part of the Company's risk management strategy, including excess of loss occurrence-based products that reinsure property and workers' compensation exposures, and individual risk (including facultative reinsurance) or quota share arrangements, that reinsure losses from specific classes or lines of business. The Company has no significant finite risk contracts in place and the statutory surplus benefit from all such prior year
contracts is immaterial. The Hartford also participates in governmentally administered reinsurance facilities such as the Florida Hurricane Catastrophe Fund (“FHCF”), the Terrorism Risk Insurance Program Reauthorization Act ("TRIPRA") and other reinsurance programs relating to particular risks or specific lines of business.
Reinsurance for Catastrophes- The Company utilizes various reinsurance programs to mitigate catastrophe losses including excess of loss occurrence-based treaties covering property and workers’ compensation, a catastrophe bond, an aggregate property catastrophe treaty, and individual risk agreements
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
(including facultative reinsurance) that reinsure losses from specific classes or lines of business. The aggregate property catastrophe treaty covers the aggregate losses of catastrophe events (up to $350 per event) designated by the Property Claim Services office of Verisk and, for international business, net losses arising from two or more risks involved in the same loss occurrence totaling at least $500 thousand, in excess of a $750 retention. The occurrence-based property catastrophe treaty responds in excess of $200 per occurrence for all perils other than earthquakes and named hurricanes and tropical storms.
For earthquakes and named tropical storms the occurrence based property treaty responds in excess of $350 per occurrence. The occurrence property catastrophe treaty and workers’ compensation catastrophe treaties beginning with the January 1, 2021 renewal do not cover pandemic losses, as most industry reinsurance programs exclude communicable disease. The Company has reinsurance in place to cover individual group life losses in excess of $1 per person.
Primary Catastrophe Reinsurance Coverages as of January 1, 2025 [1]
| Portion of losses reinsured | Portion of losses retained by The Hartford | |||||||
| Per Occurrence Property Catastrophe Treaty from 1/1/2025 to 12/31/2025 [1] [2] | ||||||||
| Losses of $0 to $200 | None | 100% retained | ||||||
| Losses of $200 to $350 for earthquakes and named hurricanes and tropical storms [3] | None | 100% retained | ||||||
| Losses of $200 to $350 from one event other than earthquakes and named hurricanes and tropical storms [3] | 40% of $150 in excess of $200 | 60% co-participation | ||||||
| Losses of $350 to $500 from one event (all perils) | 75% of $150 in excess of $350 | 25% co-participation | ||||||
| Losses of $500 to $1.20 billion from one event [4] (all perils) | 90% of $700 in excess of $500 | 10% co-participation | ||||||
| Per Occurrence Property Catastrophe Bond from 1/1/2025 to 12/31/2026 [5] | ||||||||
| Losses of $1.19 billion to $1.49 billion for tropical cyclone and earthquake events [6] | 66.67% of $300 in excess of $1.19 billion | 33.33% of $300 in excess of $1.19 billion | ||||||
| Aggregate Property Catastrophe Treaty for 1/1/2025 to 12/31/2025 [7] | ||||||||
| $0 to $750 of aggregate losses | None | 100% Retained | ||||||
| $750 to $950 of aggregate losses | 100% | None | ||||||
| Workers' Compensation Catastrophe Treaty for 1/1/2025 to 12/31/2025 | ||||||||
| Losses of $0 to $100 from one event | None | 100% Retained | ||||||
| Losses of $100 to $450 from one event [8] | 80% of $350 in excess of $100 | 20% co-participation |
*[1]*These agreements do not cover the assumed reinsurance business which purchases its own retrocessional coverage.
*[2]*In addition to the Per Occurrence Property Catastrophe Treaty, for Florida homeowners wind events, The Hartford has purchased the mandatory FHCF reinsurance for the annual period starting June 1, 2024. Retention and coverage varies by writing company. The writing company with the largest coverage under FHCF is Hartford Insurance Company of the Midwest, with coverage of $35 in per event losses in excess of a $19 retention (estimates are based on best available information at this time and are periodically updated as information is made available by Florida).
*[3]*Named hurricanes and tropical storms are defined as any storm or storm system declared to be a hurricane or tropical storm by the US National Hurricane Center, US Weather Prediction Center, or their successor organizations (being divisions of the US National Weather Service).
*[4]*Portions of this layer of coverage extend beyond a traditional one year term.
*[5]*Refer to "Catastrophe Bond" discussion below for further information.
*[6]*Tropical cyclones are defined as a storm or storm system that has been declared by National Weather Service or any division or agency thereof (including the National Hurricane Center or the Weather Prediction Center) or any of their successors to be a hurricane, tropical storm, or tropical depression.
*[7]*The aggregate treaty is not limited to a single event; rather, it is designed to provide reinsurance protection for the aggregate of all catastrophe events (up to $350 per event), either designated by the Property Claim Services office of Verisk or, for international business, net losses arising from two or more risks involved in the same loss occurrence totaling at least $500 thousand. All catastrophe losses, except assumed reinsurance business losses, apply toward satisfying the $750 attachment point under the aggregate treaty.
*[8]*In addition to the limits shown, the workers' compensation reinsurance includes a non-catastrophe, industrial accident layer, providing coverage for 80% of $25 in per event losses in excess of a $25 retention.
In addition to the property catastrophe reinsurance coverage described in the above table, the Company has other reinsurance agreements that cover property catastrophe losses, some of which provide for reinstatement of limits in the event of loss with reinstatement provisions varying depending on the layer of coverage. The Per Occurrence Property Catastrophe Treaty and Workers' Compensation Catastrophe Treaty include a provision to reinstate one limit in the event that a catastrophe loss exhausts limits on one or more layers under the treaties.
Catastrophe Bond- The Company has property catastrophe protection in the form of catastrophe bonds issued through an indemnity agreement with Foundation Re IV Ltd. (“Foundation Re IV”), an independent Bermuda company registered as a special purpose insurer under the Bermuda Insurance Act 1978 and related rules and regulations. The agreement provides fully collateralized loss coverage on the Company’s commercial and personal property and automobile physical damage in all 50 states of the United States of America, the District of Columbia and Puerto Rico from tropical cyclone and earthquake events.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
The reinsurance agreement with Foundation Re IV, which originally incepted January 1, 2024, provides indemnity per occurrence excess of loss coverage of 66.67% of $300 in losses in excess of $1.19 billion for the treaty term effective January 1, 2025, through December 31, 2026. The attachment point and maximum limit under this agreement are reset annually to adjust the expected loss of the layer within a predetermined range. The Company has not incurred any losses that have resulted or are expected to result in a recovery under the reinsurance agreement with Foundation Re IV since its inception.
Under the terms of the reinsurance agreement, the Company is obligated to pay annual reinsurance premiums to Foundation Re IV for the reinsurance coverage. Amounts payable to the Company under the reinsurance agreement with respect to any covered event cannot exceed the Company's actual losses from such event. The principal amount of the catastrophe bonds will be reduced by any amounts paid to the Company under the reinsurance agreement.
The reinsurance agreement meets the requirements to be accounted for as reinsurance in accordance with the guidance for reinsurance contracts. In connection with the reinsurance agreement, Foundation Re IV issued $200 in notes (generally referred to as “catastrophe bonds”) to investors in amounts equal to the full coverage provided under the reinsurance agreement. The proceeds of the issuance were deposited in a reinsurance trust account.
As with any reinsurance agreement, there is credit risk associated with collecting amounts due from reinsurers. Foundation Re IV’s credit risk is mitigated by a reinsurance trust account that has been funded by Foundation Re IV with money market funds that invest solely in direct government obligations and obligations backed by the U.S. government. The money market funds must have the highest principal stability ratings from S&P Global Ratings (“S&P”) or Moody’s Investors Service, Inc. (“Moody’s”) on the issuance date of the bonds and thereafter must be rated by S&P or Moody’s, as applicable. Other permissible investments include money market funds which invest in repurchase and reverse repurchase agreements collateralized by direct government obligations and obligations of any agency backed by the U.S. government with terms of no more than 397 calendar days, and cash.
At the time the agreement was entered into with Foundation Re IV, the Company evaluated the applicability of the accounting guidance that addresses variable interest entities (“VIEs”) and concluded that it was a VIE. However, while Foundation Re IV was determined to be a VIE, the Company concluded that it did not have a variable interest in the entity, as the variability in its results, caused by the reinsurance agreement, is expected to be absorbed entirely by the investors in the catastrophe bonds issued by Foundation Re IV and residual amounts earned by it, if any, are expected to be absorbed by the equity investor (the Company has neither an equity nor a residual interest in Foundation Re IV).
Accordingly, the Company is not the primary beneficiary of Foundation Re IV and does not consolidate that entity in the Company’s consolidated financial statements. Additionally, because the Company has no intention to pursue any transaction that would result in it acquiring interest in and becoming the primary beneficiary of Foundation Re IV, the
consolidation of that entity in the Company’s consolidated financial statements in future periods is unlikely.
Reinsurance for Terrorism**-** For the risk of terrorism, private sector catastrophe reinsurance capacity is generally limited and largely unavailable for terrorism losses caused by nuclear, biological, chemical or radiological attacks. As such, the Company's principal reinsurance protection against large-scale terrorist attacks is the coverage currently provided through TRIPRA to the end of 2027.
TRIPRA provides a backstop for insurance-related losses resulting from any “act of terrorism”, which is certified by the Secretary of the Treasury, in consultation with the Secretary of Homeland Security and the Attorney General, for losses that exceed a threshold of industry losses of $200. Under the program, in any one calendar year, the federal government will pay a percentage of losses incurred from a certified act of terrorism after an insurer's losses exceed 20% of the Company's eligible direct commercial earned premiums of the prior calendar year up to a combined annual aggregate limit for the federal government and all insurers of $100 billion. The percentage of losses paid by the federal government is 80% . The Company's estimated deductible under the program is $2.2 billion for 2025. If an act of terrorism or acts of terrorism result in covered losses exceeding the $100 billion annual industry aggregate limit, Congress would be responsible for determining how additional losses in excess of $100 billion will be paid.
Reinsurance for A&E and Navigators Group Reserve Development - The Company has two ADC reinsurance agreements in place, both of which are accounted for as retroactive reinsurance. One agreement covered substantially all A&E reserve development for 2016 and prior accident years (the “A&E ADC”) up to an aggregate limit of $1.5 billion and the other covered substantially all reserve development of Navigators Insurance Company ("NIC") and certain of its affiliates for 2018 and prior accident years (the “Navigators ADC”) up to an aggregate limit of $300. As the Company has ceded all of the $300 and $1.5 billion available limits under the Navigators ADC and the A&E ADC; respectively, there is no remaining limit available under either agreement as of December 31, 2024. During 2024, the Company collected recoveries from NICO under the Navigators ADC and as a result amortized $145 of the $209 deferred gain within benefits, losses and loss adjustment expenses in the Consolidated Statements of Operations. As of December 31, 2024 and December 31, 2023, the deferred gain on the Navigators ADC was $64 and $209, respectively, and is included in other liabilities on the Consolidated Balance Sheets. For more information on the A&E ADC and the Navigators ADC, see Note 1, Basis of Presentation and Significant Accounting Policies, and Note 10, Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
Reinsurance Recoverables
Property and Casualty insurance product reinsurance recoverables represent loss and loss adjustment expense recoverables from a number of entities, including reinsurers and pools. A portion of the total gross reinsurance recoverables balance relates to the Company’s participation in various mandatory (assigned) and involuntary risk pools and the value of annuity contracts held under structured settlement agreements.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Employee Benefits and Corporate reinsurance recoverables represent reserves for future policy benefits and unpaid loss and loss adjustment expenses and other policyholder funds and benefits payable that are recoverable from a number of reinsurers.
The table below shows the gross and net reinsurance recoverables reported in the Property and Casualty and Employee Benefits reportable segments as well as Corporate.
To manage reinsurer credit risk, a reinsurance security review committee evaluates the credit standing, financial performance, management and operational quality of each potential reinsurer.
In placing reinsurance, the Company considers the nature of the risk reinsured, including the expected liability payout duration, and establishes limits tiered by reinsurer credit rating. Where its contracts permit, the Company secures future claim obligations with various forms of collateral or other credit enhancement, including irrevocable letters of credit, secured trusts, funds held accounts and group wide offsets. As part of its reinsurance recoverable review, the Company analyzes recent developments in commutation activity between reinsurers and
cedants, recent trends in arbitration and litigation outcomes in disputes between cedants and reinsurers and the overall credit quality of the Company’s reinsurers. For further discussion on reinsurance recoverables, including details of recoverables by AM Best credit rating, see Note 8 – Reinsurance of Notes to Consolidated Financial Statements.
Annually, the Company completes evaluations of the reinsurance recoverable asset associated with older, long-term casualty liabilities reported in the Property & Casualty Other Operations reportable segment and the allowance for uncollectible reinsurance reported in the Business Insurance and Employee Benefits reportable segments as well as the Corporate category. For a discussion regarding the results of the evaluation of older, long-term casualty liabilities reported in the Property & Casualty Other Operations reportable segment, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves, Net of Reinsurance. For a discussion of the allowance for uncollectible reinsurance, see Note 8 – Reinsurance of Notes to Consolidated Financial Statements.
Reinsurance Recoverables as of December 31,
| Property and Casualty | Employee Benefits | Corporate | Total | |||||||||||||||||||||||
| 2024 | 2023 | 2024 | 2023 | 2024 | 2023 | 2024 | 2023 | |||||||||||||||||||
| Paid loss and loss adjustment expenses | $ | 317 | $ | 273 | $ | 7 | $ | 5 | $ | — | $ | — | $ | 324 | $ | 278 | ||||||||||
| Unpaid loss and loss adjustment expenses | 6,381 | 6,429 | 284 | 256 | 226 | 244 | 6,891 | 6,929 | ||||||||||||||||||
| Gross reinsurance recoverables | 6,698 | 6,702 | 291 | 261 | 226 | 244 | 7,215 | 7,207 | ||||||||||||||||||
| Allowance for uncollectible reinsurance | (72) | (100) | (1) | (1) | (2) | (2) | (75) | (103) | ||||||||||||||||||
| Net reinsurance recoverables | $ | 6,626 | $ | 6,602 | $ | 290 | $ | 260 | $ | 224 | $ | 242 | $ | 7,140 | $ | 7,104 |
Guaranty Funds and Other Insurance-related Assessments
As part of its risk management strategy, the Company regularly monitors the financial strength of other insurers and, in particular, activity by insurance regulators and various state guaranty associations in the U.S. relating to troubled insurers. In all states, insurers licensed to transact certain classes of insurance are required to become members of a guaranty fund.
|OPERATIONAL RISK
Operational risk is the risk of loss resulting from inadequate or failed internal processes and systems, human error, or from external events.
Sources of Operational Risk Operational risk is inherent in the Company's business and functional areas. Operational risks include: compliance with laws and regulations, cybersecurity, business disruption, technology failure, inadequate execution or process management, reliance on model and data analytics, internal fraud, external fraud, third party dependency and attraction and retention of talent.
Impact Operational risk can result in financial loss, disruption of our business, regulatory actions or damage to our reputation.
Management Responsibility for day-to-day management of operational risk lies within each business unit and functional
area. ERM provides an enterprise-wide view of the Company's operational risk on an aggregate basis. ERM is responsible for establishing, maintaining and communicating the framework, principles and guidelines of the Company's operational risk management program. Operational risk mitigation strategies include the following:
-
Establishing policies and monitoring risk tolerances and exceptions;
-
Conducting business risk assessments and implementing action plans where necessary;
-
Validating existing crisis management protocols;
-
Identifying and monitoring emerging risks; and
-
Purchasing insurance coverage.
Cybersecurity Risk
For information on the prevention, detection, mitigation and remediation of cybersecurity incidents, see Part I, Item 1C – Cybersecurity.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
|FINANCIAL RISK
Financial risks include direct and indirect risks to the Company's financial objectives from events that impact financial market conditions and the value of financial assets. Some events may cause correlated movement in multiple risk factors. The primary sources of financial risks are the Company's invested assets.
Consistent with its risk appetite, the Company establishes financial risk limits to control potential loss on a U.S. GAAP, statutory, and economic basis. Exposures are actively monitored and managed, with risks mitigated where appropriate. The Company uses various risk management strategies, including limiting aggregation of risk, portfolio re-balancing and hedging with OTC and exchange-traded derivatives with counterparties meeting the appropriate regulatory and due diligence requirements. Derivatives may be used to achieve the following Company-approved objectives: (1) hedging risk arising from interest rate, equity market, commodity market, credit spread and issuer default, price or currency exchange rate risk or volatility; (2) managing liquidity; (3) controlling transaction costs; and (4) engaging in income generation covered call transactions and synthetic replication transactions. Derivative activities are monitored and evaluated by the Company’s compliance and risk management teams and reviewed by senior management. The Company identifies different categories of financial risk, including liquidity, credit, interest rate, equity, and foreign currency exchange.
Liquidity Risk
Liquidity risk is the risk to current or prospective earnings or capital arising from the Company's inability or perceived inability to meet its contractual funding obligations as they come due.
Sources of Liquidity Risk Sources of liquidity risk include funding risk, company-specific liquidity risk and market liquidity risk resulting from differences in the amount and timing of sources and uses of cash as well as company-specific and general market conditions. Stressed market conditions may impact the ability to sell assets or otherwise transact business and may result in a significant loss in value of the investment portfolio.
Impact Inadequate capital resources and liquidity could negatively affect the Company’s overall financial strength and its ability to generate cash flows from its businesses, borrow funds at competitive rates, and raise new capital to meet operating and growth needs.
Management The Company has defined ongoing monitoring and reporting requirements to assess liquidity across the enterprise under both current and stressed market conditions. The Company measures and manages liquidity risk exposures and funding needs within prescribed limits across legal entities, taking into account legal, regulatory and operational limitations to the transferability of liquid assets among legal entities. The Company also monitors internal and external conditions, and identifies material risk changes and emerging risks that may impact operating cash flows or liquid assets. The liquidity requirements of The Hartford Insurance Group, Inc. ("HIG Holding Company") have been and will continue to be met by the HIG Holding Company's fixed maturities, short-term investments and cash, and dividends from
its subsidiaries, principally from its insurance operations, as well as the issuance of common stock, debt or other capital securities and borrowings from its credit facilities as needed. The Company maintains multiple sources of contingent liquidity including a revolving credit facility, an intercompany liquidity agreement that allows for short-term advances of funds among the HIG Holding Company and certain affiliates, and access to collateralized advances from the Federal Home Loan Bank of Boston ("FHLBB") for certain affiliates. The Company's CFO has primary responsibility for liquidity risk.
Credit Risk and Counterparty Risk
Credit risk is the risk to earnings or capital due to uncertainty of an obligor’s or counterparty’s ability or willingness to meet its obligations in accordance with contractually agreed upon terms. Credit risk is comprised of three major factors: the risk of change in credit quality, or credit migration risk; the risk of default; and the risk of a change in value due to changes in credit spreads.
Sources of Credit Risk The majority of the Company’s credit risk is concentrated in its investment holdings and use of derivatives, but it is also present in the Company’s ceded reinsurance activities, bond insurance, and certain aspects of Business Insurance products.
Impact A decline in creditworthiness is typically reflected as an increase in an investment’s credit spread and an associated decline in the investment's fair value, potentially resulting in recording an ACL and an increased probability of a realized loss upon sale. In certain instances, counterparties may default on their obligations and the Company may realize a loss on default. Premiums receivable, including premiums for retrospectively rated plans, reinsurance recoverable and deductible losses recoverable are also subject to credit risk based on the counterparty’s inability to pay.
Management The objective of the Company’s enterprise credit risk management strategy is to identify, quantify, and manage credit risk in aggregate and to limit potential losses in accordance with the Company's credit risk management policy. The Company manages its credit risk by managing aggregations of risk, holding a diversified mix of issuers and counterparties across its investment, reinsurance, and insurance portfolios, and limiting exposure to any specific reinsurer or counterparty. Potential credit losses can be mitigated through diversification (e.g., geographic regions, asset types, industry sectors), hedging and the use of collateral to reduce net credit exposure.
The Company manages credit risk through the use of various surveillance, analyses and governance processes. The investment and reinsurance areas have formal policies and procedures for counterparty approvals and authorizations, which establish criteria defining minimum levels of creditworthiness and financial stability for eligible counterparties. Potential investments are subject to underwriting reviews and management approval. Mitigation strategies vary across the three sources of credit risk, but may include:
-
Investing in a portfolio of high-quality and diverse securities;
-
Selling investments subject to heightened credit risk;
-
Hedging through use of credit default swaps;
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
-
Clearing derivative transactions through central clearing houses that require daily variation margin;
-
Entering into derivative and reinsurance contracts only with strong creditworthy institutions;
-
Requiring collateral; and
-
Non-renewing policies/contracts or reinsurance treaties.
The Company has developed credit exposure thresholds which are based upon counterparty ratings. Aggregate counterparty credit quality and exposure are monitored on a daily basis utilizing an enterprise-wide credit exposure information system that contains data on issuers, ratings, exposures, and credit limits. Exposures are tracked on a current and potential basis and aggregated by ultimate parent of the counterparty across investments, reinsurance receivables, insurance products with credit risk, and derivatives.
As of December 31, 2024, the Company had no investment exposure to any credit concentration risk of a single issuer or counterparty greater than 10% of the Company's stockholders' equity, other than the U.S. government and certain U.S. government agencies. For further discussion of concentration of credit risk in the investment portfolio, see the Concentration of Credit Risk section in Note 5 - Investments of Notes to Consolidated Financial Statements.
Assets and Liabilities Subject to Credit Risk
Investments Essentially all of the Company's invested assets are subject to credit risk. In 2024, there were net credit losses on fixed maturities, AFS of $2 and a net credit loss reversal on mortgage loans of $3. In 2023, there were net credit losses on fixed maturities, AFS and an increase in the ACL on mortgage loans of $14 and $15, respectively. Refer to the Investment Portfolio Risk section of Financial Risk Management under “Credit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments" and "ACL on Mortgage Loans”.
Reinsurance recoverables Reinsurance recoverables, net of an allowance for uncollectible reinsurance, were $7,140 and $7,104 as of December 31, 2024 and 2023 respectively. Refer to the Enterprise Risk Management section of the MD&A under “Reinsurance as a Risk Management Strategy”.
Bond insurance The Company collects premiums and holds reserves for risk exposures within the bond insurance business where the Company guarantees the completion of our insured's financial or performance obligations in the event of a default on their contractual obligations. The Company manages this risk through underwriting risk assessment, collateral requirements for insureds, claims management, and reinsurance.
Premiums receivable and agents' balances Premiums receivable and agents’ balances, net of an ACL, were $5,998 and $5,607, as of December 31, 2024 and 2023, respectively. For a discussion regarding collectibility of these balances, see Note 7 - Premiums Receivable and Agents' Balances of Notes to Consolidated Financial Statements.
Credit Risk of Derivatives
The Company uses various derivative counterparties in executing its derivative transactions. The use of counterparties creates credit risk that the counterparty may not perform in accordance with the terms of the derivative transaction.
Downgrades to the credit ratings of the Company’s insurance operating companies may have adverse implications for its use of derivatives. In some cases, downgrades may give derivative counterparties for OTC derivatives and clearing brokers for OTC-cleared derivatives the right to cancel and settle outstanding derivative trades or require additional collateral to be posted. In addition, downgrades may result in counterparties and clearing brokers becoming unwilling to engage in or clear additional derivatives or may require additional collateralization before entering into any new trades.
Managing the Credit Risk of Counterparties to Derivative Instruments
The Company also has derivative counterparty exposure policies which limit the Company’s exposure to credit risk. The Company monitors counterparty exposure on a monthly basis to ensure compliance with Company policies and statutory limitations. The Company’s policies with respect to derivative counterparty exposure establishes market-based credit limits, favors long-term financial stability and creditworthiness of the
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
counterparty and typically requires credit enhancement/credit risk reducing agreements, which are monitored and evaluated by the Company’s risk management team and reviewed by senior management.
The Company minimizes the credit risk of derivative instruments by entering into transactions with high quality counterparties primarily rated A or better. The Company also generally requires that OTC derivative contracts be governed by an International Swaps and Derivatives Association ("ISDA") Master Agreement, which is structured by legal entity and by counterparty and permits right of offset. The Company enters into credit support annexes in conjunction with the ISDA agreements, which require daily collateral settlement based upon agreed upon thresholds.
The Company’s credit exposures are generally quantified based on the prior business day’s net fair value, including income accruals, of all derivative positions transacted with a single counterparty for each separate legal entity. The notional amount of derivative contracts represents the basis upon which pay or receive amounts are calculated and are not necessarily reflective of credit risk. The Company enters into collateral arrangements in connection with its derivatives positions and collateral is pledged to or held by, or on behalf of, the Company to the extent the exposure is greater than zero, subject to minimum transfer thresholds, if applicable. In accordance with industry standards and the contractual requirements, collateral is typically settled on the same business day. For further discussion, see the Derivative Commitments section of Note 14 - Commitments and Contingencies of Notes to Consolidated Financial Statements.
Use of Credit Derivatives
The Company may also use credit default swaps to manage credit exposure or to assume credit risk to enhance yield.
Credit Risk Reduced Through Credit Derivatives
The Company uses credit derivatives to purchase credit protection with respect to a single entity or referenced index. The Company purchases credit protection through credit default swaps to economically hedge and manage credit risk of certain fixed maturity investments across multiple sectors of the investment portfolio. As of December 31, 2024 and 2023 the Company did not hold credit derivatives that purchase credit protection.
Credit Risk Assumed Through Credit Derivatives
The Company may also enter into credit default swaps that assume credit risk as part of replication transactions. Replication transactions are used as an economical means to synthetically replicate the characteristics and performance of assets that are permissible investments under the Company’s investment policies. As of December 31, 2024 and 2023, the Company did not hold credit default swaps that assume credit risk.
For further information on credit derivatives, see Note 6 - Derivatives of Notes to Consolidated Financial Statements.
Credit Risk of Business Operations
A portion of the Company's Business Insurance business is written with large deductibles or under retrospectively-rated plans. Under some commercial insurance contracts with a large deductible, the Company is obligated to pay the claimant the full amount of the claim and the Company is subsequently reimbursed by the policyholder for the deductible amount. As such, the Company is subject to credit risk until reimbursement
is made. Retrospectively-rated policies are utilized primarily for workers' compensation coverage, whereby the ultimate premium is adjusted based on actual losses incurred. Although the premium adjustment feature of a retrospectively-rated policy substantially reduces insurance risk for the Company, it presents credit risk to the Company. The Company’s results of operations could be adversely affected if a significant portion of such policyholders failed to reimburse the Company for the deductible amount or the amount of additional premium owed under retrospectively-rated policies. The Company manages these credit risks through credit analysis, collateral requirements, and oversight. For more information, see Note 7- Premiums Receivable and Agents' Balances of Notes to Consolidated Financial Statements.
Interest Rate Risk
Interest rate risk is the risk of financial loss due to adverse changes in the value of assets and liabilities arising from movements in interest rates. Interest rate risk encompasses exposures with respect to changes in the level of interest rates, the shape of the term structure of rates and the volatility of interest rates. Interest rate risk does not include exposure to changes in credit spreads.
Sources of Interest Rate Risk The Company has exposure to interest rate risk arising from investments in fixed maturities and commercial mortgage loans, issuances by the Company of debt securities, preferred stock and similar securities, discount rate assumptions associated with the Company’s claim reserves and pension and other postretirement benefit obligations, and assets that support the Company's pension and other postretirement benefit plans.
Impact Changes in interest rates from current levels can have both favorable and unfavorable effects for the Company.
| Change in Interest Rates | Favorable Effects | Unfavorable Effects | ||||||
| Ý | •Additional net investment income due to reinvesting at higher yields and higher yields on variable rate securities | •Decrease in the fair value of the fixed income investment portfolio | ||||||
| Þ | •Increase in the fair value of the fixed income investment portfolio | •Lower net investment income due to reinvesting at lower yields and lower yields on variable rate securities | ||||||
| •Acceleration in paydowns and prepayments or calls of certain mortgage-backed and municipal securities |
Management The Company primarily manages its exposure to interest rate risk by constructing investment portfolios that seek to protect the Company from the economic impact associated with changes in interest rates by setting portfolio duration targets that are aligned with the duration of the
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
liabilities that they support. The Company analyzes interest rate risk using various models including parametric models and cash flow simulation under various market scenarios of the liabilities and their supporting investment portfolios. Key metrics that the Company uses to quantify its exposure to interest rate risk inherent in its invested assets and the associated liabilities include duration, convexity and key rate duration.
The Company may also use interest rate swaps and, to a lesser extent, futures to mitigate interest rate risk associated with its investment portfolio or liabilities and to manage portfolio duration. Interest rate swaps are primarily used to convert interest receipts or payments to a fixed or variable rate. The use of such swaps enables the Company to customize contract terms and conditions to desired objectives and manage the duration profile within established tolerances. As of December 31, 2024 and 2023, notional amounts pertaining to derivatives utilized to manage interest rate risk, including offsetting positions, totaled $4.6 billion and $10.1 billion, respectively, and primarily relate to hedging invested assets. As of December 31, 2024 and 2023, the fair value of these derivatives was $0 and $(6), respectively.
Assets and Liabilities Subject to Interest Rate Risk
Fixed income investments The fair value of fixed income investments, which include fixed maturities, commercial mortgage loans, and short-term investments, was $53.3 billion and $50.1 billion at December 31, 2024 and 2023, respectively. As of December 31, 2024 and 2023, the weighted average duration of the portfolio, including derivative instruments, was approximately 3.8 for both periods. Changes in the fair value of fixed maturities due to changes in interest rates are reflected as a component of AOCI.
Long-term debt obligations The Company's variable rate debt obligations will generally result in increased interest expense as a result of higher interest rates; the inverse is true during a declining interest rate environment. However, as explained in Note 13 - Debt of Notes to Consolidated Financial Statements, the Company has entered into an interest-rate swap agreement to effectively convert variable interest rate payments on its $500 junior subordinated debentures due 2067 to fixed interest payments. Changes in the value of fixed rate long-term debt as a result of changes in interest rates will impact the fair value of these instruments but not the carrying value in the Company's Consolidated Balance Sheets.
Group life and disability product liabilities The cash outflows associated with contracts issued by the Company's Employee Benefits segment, primarily group life and short and long-term disability policy liabilities, are not interest rate sensitive but vary based on timing. Though the aggregate cash flow payment streams are relatively predictable, these products rely upon actuarial pricing assumptions (including mortality and morbidity) and have an element of cash flow uncertainty. As of December 31, 2024 and 2023, the Company had $8,496 and $8,586, respectively of reserves for group life and disability contracts. For most Employee Benefits liabilities, changes in interest rates will impact the fair value but not the carrying value in the Company's Consolidated Balance Sheets. For long-duration insurance contracts, including paid-up life and life conversions, changes in interest rates will impact both the fair value and the carrying value in the Company's Consolidated Balance Sheets.
Pension and other postretirement benefit obligations The Company’s pension and other postretirement benefit obligations are exposed to interest rate risk based upon the sensitivity of present value obligations to changes in liability discount rates as well as the sensitivity of the fair value of investments in the plan portfolios to changes in interest rates. The discount rate assumption is based upon an interest rate yield curve that reflects high-quality fixed income investments consistent with the maturity profile of the expected liability cash flows. The Company is exposed to the risk of having to make additional plan contributions if the plans’ investment returns, including from investments in fixed maturities, are lower than expected. For further discussion of discounting pension and other postretirement benefit obligations, refer to Note 18 - Employee Benefit Plans of Notes to Consolidated Financial Statements.
Interest Rate Sensitivity
Group Life and Disability Reserves and Invested Assets Supporting Them
Included in the following table is the before tax change in the net economic value of contracts issued by the Company’s Employee Benefits segment, primarily group life and disability, for which fixed valuation discount rate assumptions are established based upon investment returns assumed in pricing, along with the corresponding invested assets. For long-duration insurance contracts the discount rate is updated quarterly with an equivalent single rate that is based on a current market observable, upper-medium grade fixed maturity yield. This has been interpreted to represent a yield based on single-A credit
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
rated fixed maturity instruments with similar duration to the related liability. Also included in this analysis are the interest rate sensitive derivatives used by the Company to hedge its exposure to interest rate risk in the investment portfolios supporting these contracts. This analysis does not include the assets and corresponding liabilities of other insurance products such as automobile, property, workers' compensation and general liability insurance. Certain financial instruments, such as limited partnerships and other alternative investments, have been omitted from the analysis as the interest rate sensitivity of these investments is generally lower and less predictable than fixed income investments. The calculation of the estimated hypothetical change in net economic value below assumes a 100 basis point upward and downward parallel shift in the yield curve.
The selection of the 100 basis point parallel shift in the yield curve was made only as an illustration of the potential impact of such an event and should not be construed as a prediction of future market events. Actual results could differ materially from those illustrated below due to the nature of the estimates and assumptions used in the analysis. The Company’s sensitivity analysis calculation assumes that the composition of invested assets and liabilities remain materially consistent throughout the year and that the current relationship between short-term and long-term interest rates will remain constant over time. As a result, these calculations may not fully capture the impact of portfolio re-allocations, significant product sales or non-parallel changes in interest rates.
Interest Rate Sensitivity of Employee Benefits Reserves and Invested Assets Supporting Them
| Change in Net Economic Value as of December 31, | ||||||||||||||
| 2024 | 2023 | |||||||||||||
| Basis point shift | -100 | +100 | -100 | +100 | ||||||||||
| Increase (decrease) in economic value, before tax | $ | 69 | $ | (57) | $ | 64 | $ | (50) |
The carrying value of assets related to supporting Employee Benefits, primarily long-term disability reserves, was $10.0 billion and $10.3 billion, as of December 31, 2024 and 2023, respectively, and included fixed maturities, commercial mortgage loans and short-term investments. The assets are monitored and managed within set duration guidelines and are evaluated on a daily basis, as well as annually, using scenario simulation techniques in compliance with regulatory requirements.
Invested Assets not Supporting Group Life and Disability Reserves
The following table provides an analysis showing the estimated before tax change in the fair value of the Company’s investments and related derivatives, excluding assets supporting group life and disability reserves which are included in the table above, assuming 100 basis point upward and downward parallel shifts in the yield curve as of December 31, 2024 and 2023. Certain financial instruments, such as limited partnerships and other alternative investments, have been omitted from the analysis as the interest rate sensitivity of these investments is generally lower and less predictable than fixed income investments.
Interest Rate Sensitivity of Invested Assets (Excluding Those Supporting Employee Benefits Reserves)
| Change in Fair Value as of December 31, | ||||||||||||||
| 2024 | 2023 | |||||||||||||
| Basis point shift | -100 | +100 | -100 | +100 | ||||||||||
| Increase (decrease) in fair value, before tax | $ | 1,758 | $ | (1,627) | $ | 1,590 | $ | (1,466) |
The carrying value of fixed maturities, commercial mortgage loans and short-term investments, excluding those related to supporting Employee Benefits short and long-term disability reserves, was $43.3 billion and $39.8 billion as of December 31, 2024 and 2023, respectively.
Long-term Debt
A 100 basis point parallel decrease in the yield curve would result in an increase in the fair value of long-term debt by $397 and $444 as of December 31, 2024 and 2023, respectively. A 100 basis point parallel increase in the yield curve would result in a decrease in the fair value of long-term debt by $336 and $373 as of December 31, 2024 and 2023, respectively. Changes in the value of long-term debt as a result of changes in interest rates will not impact the carrying value in the Company's Consolidated Balance Sheets.
Pension and Other Postretirement Plan Obligations
A 100 basis point parallel decrease in the yield curve would impact both the value of the underlying pension assets and the value of the liabilities, resulting in an increase in the unfunded liabilities (or decrease in asset) for pension and other postretirement plan obligations of $9 and $12 as of December 31, 2024 and 2023, respectively. A 100 basis point parallel increase in the yield curve would have the inverse effect and result in a decrease in the unfunded liabilities (or increase in assets) for pension and other postretirement plan obligations of $3 and $3 as of December 31, 2024 and 2023, respectively. Gains or losses due to changes in the yield curve on the pension and postretirement plan obligations are recorded within AOCI and are amortized into the actuarial loss component of net periodic benefit cost when they exceed a threshold.
Equity Risk
Equity risk is the risk of financial loss due to changes in the value of global equities or equity indices.
Sources of Equity Risk The Company has exposure to equity risk from invested assets, assets that support the
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Company’s pension and other postretirement benefit plans, and fee income derived from Hartford Funds AUM.
Impact The investment portfolio is exposed to losses from market declines affecting equity securities and derivatives, which could negatively impact the Company's reported earnings. In addition, investments in limited partnerships and other alternative investments generally have a level of correlation to domestic equity market levels and can expose the Company to losses in earnings if valuations decline; however, earnings impacts are recognized on a lag as results from private equity investments and other funds are generally reported on a three-month delay. For assets supporting pension and other postretirement benefit plans, the Company may be required to make additional plan contributions if equity investments in the plan portfolios decline in value. Hartford Funds earnings are also significantly influenced by the U.S. and other equity markets. Generally, declines in equity markets will reduce the value of average daily AUM and the amount of fee income generated from those assets. Increases in equity markets will generally have the inverse impact.
Management The Company uses various approaches in managing its equity exposure, including limits on the proportion of assets invested in equities, diversification of the equity portfolio, and, at times, hedging of changes in equity indices. For assets supporting pension and other postretirement benefit plans, the asset allocation mix is reviewed on a periodic basis. In order to minimize risk, the pension plans maintain a listing of permissible and prohibited investments and impose concentration limits and investment quality requirements on permissible investment options.
Assets and Liabilities Subject to Equity Risk
Investment portfolio The investment portfolio is exposed to losses from market declines affecting equity securities and derivatives, as well as limited partnerships and other alternative investments. Generally, declines in equity markets will reduce the value of these types of investments and could negatively impact the Company’s earnings while increases in equity will have the inverse impact. For equity securities, the changes in fair value are reported in net realized gains and losses. For limited partnerships and other alternative investments, the Company's share of earnings for the period is recorded in net investment income, though typically on a delay based on the availability of the underlying financial statements. For a discussion of equity sensitivity, see below.
Assets supporting pension and other postretirement benefit plans The Company may be required to make additional plan contributions if equity investments in the plan portfolios decline in value. For a discussion of equity sensitivity, see below.
Declines in value are recognized as unrealized losses in AOCI. Increases in equity markets are recognized as unrealized gains in AOCI. Unrealized gains and losses in AOCI are amortized into the actuarial loss component of net periodic benefit cost when they exceed a threshold. For further discussion of equity risk associated with the pension plans, see Note 18 - Employee Benefit Plans of Notes to Consolidated Financial Statements.
Assets under management AUM in Hartford Funds may decrease in value during equity market declines, which would result in lower earnings because fee income is earned based upon the value of AUM.
Equity Sensitivity
Investment portfolio and the assets supporting pension and other postretirement benefit plans
Included in the following tables are the estimated before tax change in the economic value of the Company’s invested assets and assets supporting pension and other postretirement benefit plans with sensitivity to equity risk. The calculation of the hypothetical change in economic value below assumes a 20% upward and downward shock to the Standard & Poor's 500 Composite Price Index ("S&P 500"). For limited partnerships and other alternative investments, the movement in economic value is calculated using a beta analysis largely derived from historical experience relative to the S&P 500.
The selection of the 20% shock to the S&P 500 was made only as an illustration of the potential impact of such an event and should not be construed as a prediction of future market events. Actual results could differ materially from those illustrated below due to the nature of the estimates and assumptions used in the analysis. These calculations do not capture the impact of portfolio re-allocations.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Equity Sensitivity
| As of December 31, 2024 | As of December 31, 2023 | ||||||||||||||||||||||
| Shock to S&P 500 | Shock to S&P 500 | ||||||||||||||||||||||
| (Before tax) | Fair Value | +20% | -20% | Fair Value | +20% | -20% | |||||||||||||||||
| Investment Portfolio | $ | 5,645 | $ | 672 | $ | (636) | $ | 5,649 | $ | 574 | $ | (574) | |||||||||||
| Assets supporting pension and other postretirement benefit plans | $ | 787 | $ | 93 | $ | (93) | $ | 833 | $ | 89 | $ | (89) |
Hartford Funds assets under management
Hartford Funds earnings are significantly influenced by the U.S. and other equity markets. If equity markets were to hypothetically decline 20% and remain depressed for one year, the estimated before tax impact on reported Hartford Funds earnings for that one year period is approximately $70 as of December 31, 2024. The selection of the 20% shock to the S&P 500 was made only as an illustration of the potential impact of such an event and should not be construed as a prediction of future market events. Actual results could differ materially due to the nature of the estimates and assumptions used in the analysis.
Foreign Currency Exchange Risk
Foreign currency exchange risk is the risk of financial loss due to changes in the relative value between currencies.
Sources of Currency Risk The Company has foreign currency exchange risk in non-U.S. dollar denominated cash, fixed maturities, equities, and derivative instruments. In addition, the Company has non-U.S. subsidiaries, some with functional currencies other than U.S. dollar, and which transact business in multiple currencies resulting in assets and liabilities denominated in foreign currencies.
Impact Changes in relative values between currencies can create variability in cash flows and realized or unrealized gains and losses on changes in the fair value of assets and liabilities. The impact on the fair value of fixed maturities, AFS due to changes in foreign currency exchange rates, in relation to functional currency, is reported in unrealized gains or losses as part of other comprehensive income ("OCI"). The realization of gains or losses resulting from investment sales or from changes in investments that record changes in fair value through the income statement due to changes in foreign currency exchange rates is reflected through net realized gains and losses.
In regard to insurance and reinsurance contracts that the Company enters into for which we are obligated to pay losses in a foreign currency, the impact of changes in foreign currency exchange rates on assets and liabilities related to these contracts is reflected through net realized gains and losses. These assets or liabilities include, but are not limited to, cash and cash equivalents, premiums receivable, reinsurance recoverables, and unpaid losses and loss adjustment expenses. Additionally, the Company translates the assets, liabilities, and income of non-U.S. dollar functional currency legal entities into U.S. dollars. This translation amount is reported as a component of other comprehensive income.
Management The Company manages its foreign currency exchange risk primarily through asset-liability matching and through the use of derivative instruments. However, legal entity capital is invested in local currencies in order to satisfy regulatory requirements and to support local insurance operations. The foreign currency exposure of non-U.S. dollar denominated investments will most commonly be reduced through the sale of the assets or through hedges using foreign currency swaps and forwards.
Assets and Liabilities Subject to Foreign Currency Exchange Risk
Investment portfolio The Company is exposed to foreign exchange risk affecting non-U.S. dollar denominated cash, fixed maturities, equities, and derivative instruments. Changes in relative values between currencies can positively or negatively impact net realized gains and losses or unrealized gains (losses) as part of other comprehensive income.
Insurance contract related assets and liabilities The Company has non-U.S. dollar denominated insurance and reinsurance contracts and associated premiums receivable, reinsurance recoverables and unpaid losses and loss adjustment expenses, that are exposed to foreign exchange risk. For contracts that are within U.S dollar functional currency legal entities, changes in foreign currency exchange rates can positively or negatively impact net realized gains and losses. For contracts within non-U.S. dollar functional currency legal entities, changes in the functional currency relative to the U.S. dollar can positively or negatively impact other comprehensive income.
Foreign Currency Sensitivity
For the Company’s primary currencies that create foreign exchange risk, the following table provides the estimated impact of a hypothetical 10% unfavorable change in exchange rates. Actual results could differ materially due to the nature of the estimates and assumptions used in the analysis. The amounts presented are in U.S. dollars and before tax.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Foreign Currency Sensitivity [1]
| GBP | CAD | 10% Unfavorable Change | |||||||||
| December 31, 2024 | |||||||||||
| Net assets (liabilities) | $ | 204 | $ | 191 | $ | (36) | |||||
| December 31, 2023 | |||||||||||
| Net assets (liabilities) | $ | 168 | $ | 170 | $ | (31) |
*[1]*Table excludes currencies where the value of net assets in U.S. dollar equivalent is less than 1% of total net assets of the Company.
Financial Risk on U.S. Statutory Capital
U.S. Statutory surplus amounts and RBC ratios may increase or decrease in any period depending upon a variety of factors and may be compounded in extreme scenarios or if multiple factors occur at the same time. At times, the impact of changes in certain market factors or a combination of multiple factors on RBC ratios can be counterintuitive. Factors include:
-
A decrease in the value of certain fixed-income and equity securities in our investment portfolio, due in part to credit spreads widening, an increase in interest rates, or a decline in equity market levels, may result in a decrease in statutory surplus and RBC ratios;
-
A decline in investment yields may reduce our net investment income, which may result in a decrease in statutory surplus and RBC ratios;
-
Decreases in the value of certain derivative instruments that do not get hedge accounting, may reduce statutory surplus and RBC ratios; and
-
Non-market factors can also impact the amount and volatility of either our actual or potential obligation, as well as the related statutory surplus and RBC ratios.
Most of these factors are outside of the Company’s control. Among other factors, rating agencies consider the level of statutory capital and surplus of our U.S. insurance subsidiaries as well as the level of GAAP capital held by the Company in determining the Company’s financial strength and credit ratings. Rating agencies may implement changes to their internal models that have the effect of increasing or decreasing the amount of capital we must hold in order to maintain our current ratings.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Investment Portfolio Risk
The following table presents the Company’s fixed maturities, AFS, by credit quality. The credit ratings referenced throughout this section are based on availability and are generally the midpoint of the available ratings among Moody’s, S&P, and Fitch. If no rating is available from a rating agency, then an
internally developed rating is used. Accrued investment income related to fixed maturities is not included in the amortized cost or fair value of the fixed maturities. For further information refer to Note 5 - Investments of Notes to Consolidated Financial Statements.
Fixed Maturities, AFS by Credit Quality
| December 31, 2024 | December 31, 2023 | ||||||||||||||||||||||
| Amortized Cost | Fair Value | Percent of Total Fair Value | Amortized Cost | Fair Value | Percent of Total Fair Value | ||||||||||||||||||
| United States Government/Government agencies | $ | 5,424 | $ | 4,937 | 11.6 | % | $ | 5,174 | $ | 4,776 | 12.0 | % | |||||||||||
| AAA | 7,340 | 7,166 | 16.8 | % | 7,277 | 7,055 | 17.7 | % | |||||||||||||||
| AA | 7,762 | 7,484 | 17.6 | % | 7,527 | 7,270 | 18.3 | % | |||||||||||||||
| A | 11,422 | 10,933 | 25.7 | % | 10,253 | 9,828 | 24.7 | % | |||||||||||||||
| BBB | 10,227 | 9,722 | 22.8 | % | 9,710 | 9,198 | 23.1 | % | |||||||||||||||
| BB & below | 2,363 | 2,325 | 5.5 | % | 1,785 | 1,691 | 4.2 | % | |||||||||||||||
| Total fixed maturities, AFS [1] | $ | 44,538 | $ | 42,567 | 100.0 | % | $ | 41,726 | $ | 39,818 | 100.0 | % |
[1] Excludes FVO securities. For further discussion on FVO securities, see Note 4 - Fair Value Measurements of Notes to Consolidated Financial Statements.
|
| Table of Contents | Index to MD&A |
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Fixed Maturities, AFS by Type
| December 31, 2024 | December 31, 2023 | ||||||||||||||||||||||||||||||||||||||||
| Amortized Cost | ACL | Gross Unrealized Gains | Gross Unrealized Losses | Fair Value | Percent of Total Fair Value | Amortized Cost | ACL | Gross Unrealized Gains | Gross Unrealized Losses | Fair Value | Percent of Total Fair Value | ||||||||||||||||||||||||||||||
| ABS | |||||||||||||||||||||||||||||||||||||||||
| Consumer loans | $ | 2,554 | $ | — | $ | 19 | $ | (11) | $ | 2,562 | 6.0 | % | $ | 2,414 | $ | — | $ | 10 | $ | (18) | $ | 2,406 | 6.0 | % | |||||||||||||||||
| Other | 1,394 | — | 9 | (28) | 1,375 | 3.3 | % | 933 | — | 8 | (27) | 914 | 2.3 | % | |||||||||||||||||||||||||||
| CLOs | 3,237 | — | 13 | — | 3,250 | 7.6 | % | 3,104 | — | 3 | (17) | 3,090 | 7.8 | % | |||||||||||||||||||||||||||
| CMBS | |||||||||||||||||||||||||||||||||||||||||
| Agency [1] | 1,284 | (13) | 16 | (128) | 1,159 | 2.7 | % | 1,179 | (12) | 14 | (119) | 1,062 | 2.7 | % | |||||||||||||||||||||||||||
| Bonds | 1,597 | — | 1 | (114) | 1,484 | 3.5 | % | 2,150 | — | — | (219) | 1,931 | 4.8 | % | |||||||||||||||||||||||||||
| Interest only | 95 | — | 4 | (6) | 93 | 0.2 | % | 137 | — | 5 | (10) | 132 | 0.3 | % | |||||||||||||||||||||||||||
| Corporate | |||||||||||||||||||||||||||||||||||||||||
| Basic industry | 1,100 | — | 5 | (43) | 1,062 | 2.5 | % | 967 | — | 7 | (39) | 935 | 2.3 | % | |||||||||||||||||||||||||||
| Capital goods | 1,769 | — | 14 | (69) | 1,714 | 4.0 | % | 1,630 | — | 19 | (67) | 1,582 | 4.0 | % | |||||||||||||||||||||||||||
| Consumer cyclical | 1,599 | — | 9 | (63) | 1,545 | 3.6 | % | 1,331 | (4) | 20 | (55) | 1,292 | 3.2 | % | |||||||||||||||||||||||||||
| Consumer non-cyclical | 2,641 | — | 16 | (139) | 2,518 | 5.9 | % | 2,232 | — | 27 | (123) | 2,136 | 5.4 | % | |||||||||||||||||||||||||||
| Energy | 1,395 | — | 10 | (59) | 1,346 | 3.2 | % | 1,261 | — | 13 | (57) | 1,217 | 3.1 | % | |||||||||||||||||||||||||||
| Financial services | 6,455 | — | 28 | (245) | 6,238 | 14.7 | % | 5,434 | — | 30 | (283) | 5,181 | 13.0 | % | |||||||||||||||||||||||||||
| Tech./comm. | 2,848 | — | 19 | (169) | 2,698 | 6.3 | % | 2,470 | (2) | 47 | (143) | 2,372 | 6.0 | % | |||||||||||||||||||||||||||
| Transportation | 930 | — | 5 | (58) | 877 | 2.1 | % | 803 | — | 8 | (60) | 751 | 1.9 | % | |||||||||||||||||||||||||||
| Utilities | 2,464 | (3) | 11 | (167) | 2,305 | 5.4 | % | 2,155 | (3) | 25 | (148) | 2,029 | 5.1 | % | |||||||||||||||||||||||||||
| Real estate investment trusts ("REITs") | 354 | — | — | (21) | 333 | 0.8 | % | 408 | — | 1 | (38) | 371 | 0.9 | % | |||||||||||||||||||||||||||
| Foreign govt./govt. agencies | 500 | — | 3 | (23) | 480 | 1.1 | % | 583 | — | 6 | (27) | 562 | 1.4 | % | |||||||||||||||||||||||||||
| Municipal bonds | |||||||||||||||||||||||||||||||||||||||||
| Taxable | 1,384 | — | 6 | (126) | 1,264 | 3.0 | % | 1,211 | — | 7 | (113) | 1,105 | 2.8 | % | |||||||||||||||||||||||||||
| Tax-exempt | 4,190 | — | 71 | (221) | 4,040 | 9.5 | % | 4,996 | — | 124 | (186) | 4,934 | 12.4 | % | |||||||||||||||||||||||||||
| RMBS | |||||||||||||||||||||||||||||||||||||||||
| Agency | 3,002 | — | 7 | (225) | 2,784 | 6.5 | % | 2,342 | — | 14 | (171) | 2,185 | 5.5 | % | |||||||||||||||||||||||||||
| Non-agency | 2,586 | — | 6 | (168) | 2,424 | 5.7 | % | 2,293 | — | 4 | (235) | 2,062 | 5.2 | % | |||||||||||||||||||||||||||
| Sub-prime | 22 | — | — | — | 22 | 0.1 | % | 40 | — | — | — | 40 | 0.1 | % | |||||||||||||||||||||||||||
| U.S. Treasuries | 1,138 | — | — | (144) | 994 | 2.3 | % | 1,653 | — | 26 | (150) | 1,529 | 3.8 | % | |||||||||||||||||||||||||||
| Total fixed maturities, AFS | $ | 44,538 | $ | (16) | $ | 272 | $ | (2,227) | $ | 42,567 | 100.0 | % | $ | 41,726 | $ | (21) | $ | 418 | $ | (2,305) | $ | 39,818 | 100.0 | % | |||||||||||||||||
| FVO securities | $ | 308 | $ | 327 |
*[1]*Includes securities with pools of loans issued by the Small Business Administration which are backed by the full faith and credit of the U.S. government.
The fair value of fixed maturities, AFS increased as compared to December 31, 2023, primarily due to net additions of corporate bonds, high-quality RMBS and ABS, partially offset by net reductions to tax-exempt municipal bonds, U.S. Treasuries, and CMBS.
Commercial & Residential Real Estate
The following tables present the Company’s exposure to CMBS and RMBS by credit quality included in the preceding Fixed Maturities, AFS by Type table.
|
| Table of Contents | Index to MD&A |
Previous: Item 3. LEGAL PROCEEDINGS · Next: Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations