10-K comparison

KeyCorp (KEY) 10-K risk factor changes: FY2025 vs FY2024

The 2025-12-31 10-K against the 2024-12-31 one, compared heading by heading and sentence by sentence.

Item 1A102 rewritten74 added53 removed363 unchanged

All filing items2,191 rewritten1,365 added959 removed3,743 unchanged

Read the changesGo to Item 1A

KeyCorp Form 10-K, every itemFY2025, filed 23 February 2026, against FY2024, filed 21 February 2025FY2025 on sec.govFY2024 on sec.govRead this filingJSON

Summary

counted, not written

New Item 1A headings (2)

  1. A loss of customer deposits or an adverse change in deposit mix could increase our funding costs and/or impair our liquidity.
  2. Our development and use of AI, including through third parties, exposes us to inherent risks that may adversely impact KeyCorp.AI

Removed Item 1A headings (10)

  1. We have concentrated credit exposure in commercial and industrial loans, commercial real estate loans, and commercial leases.
  2. A worsening of the U.S. economy and volatile or recessionary conditions in the U.S. or abroad could negatively affect our business or our access to capital markets.
  3. We are subject to liquidity risk, which could negatively affect our funding levels.
  4. We are subject to a variety of operational risks.
  5. Societal and governmental responses to climate change could adversely affect our business and performance, including indirectly through impacts on our customers.
  6. The increased use of remote work infrastructure has expanded potential attack vectors and resulted in increased operational risks.
  7. We are subject to extensive government regulation, supervision, and tax legislation.
  8. We may not realize the expected benefits of our strategic initiatives.
  9. We rely on quantitative models to manage certain accounting, risk management, capital planning, and treasury functions.
  10. The preparation of our consolidated financial statements requires us to make subjective determinations and use estimates that may vary from actual results and materially impact our financial condition and results of operations.
Reworded Item 1A headings (3)
  1. Capital and liquidity requirements imposed by banking [removed: regulations] [added: regulators and the credit rating agencies may] require banks and BHCs to maintain more and higher quality capital and more and higher quality liquid assets.
  2. Our operations and financial performance could be adversely affected by severe weather and natural [removed: disasters exacerbated by climate change.][added: disasters, both directly and as a result of impacts on our customers.]
  3. [removed: Key is subject to] [added: Differing views on] corporate responsibility and sustainability [removed: efforts risks that] could adversely affect our reputation and our business and results of operations.

A heading is new when no FY2024 heading matches it after ignoring case and punctuation, and reworded when it shares at least 60 percent of its words with one that went away. All current risk factor headings.

Sentences by item

24 items, with every count and a link to each item that changed

Underlined words on a shaded ground are new in FY2025; struck-through words were in FY2024. Sentences that are wholly new or wholly gone are labelled rather than marked.

Item 1A. RISK FACTORS

102 rewritten, 74 added, 53 removed, 363 unchanged

Rewritten

◦Capital and liquidity requirements imposed by banking [removed: regulations] [added: regulators and the credit rating agencies may] require banks and BHCs to maintain more and higher quality capital and more and higher quality liquid assets.

Rewritten

◦Our operations and financial performance could be adversely affected by severe weather and natural [removed: disasters exacerbated by climate change.][added: disasters, both directly and as a result of impacts on our customers.]

Rewritten

[removed: ◦Key is subject to] [added: ◦Differing views on] corporate responsibility and sustainability [removed: efforts risks that] could adversely affect our reputation and our business and results of operations.

Rewritten

Credit [removed: Risk][added: Risk]

Rewritten

[removed: We] [added: We] have concentrated credit exposure in commercial and industrial loans, commercial real estate loans, and commercial leases.

Rewritten

As of December 31, [removed: 2024,] [added: 2025,] approximately [removed: 69%] [added: 72%] of our loan portfolio consisted of commercial and industrial loans, commercial real estate loans, including commercial mortgage and construction loans, and commercial leases.

Rewritten

[removed: Oversupply] [added: at muted levels over the past two years, oversupply] of multifamily housing is a concern in certain urban [removed: and gateway] markets.

Rewritten

[removed: Substantial deterioration in property market fundamentals could negatively impact our portfolio, with a] [added: A] large portion of our clients [added: are] active in real [removed: estate but in] [added: estate, with most focused on] the [removed: comparatively better performing] multifamily [removed: space] [added: space, which has been the best performing real estate sector] over the cycle.

Rewritten

[removed: A correction in the real estate markets could] [added: These two factors] impact the ability of borrowers to [added: generate sufficient cash flow in order to] make debt service payments on loans or to refinance the loans at maturity.

Rewritten

During periods of [removed: economic] [added: macroeconomic or financial market] stress, the volatility and disruption that the capital and credit markets experience may reach, and have in the past reached, extreme levels.

Rewritten

Market disruption may severely stress or even lead to the failure of financial institutions, which can cause [removed: further] credit market constriction and [removed: further] liquidation of assets, driving [removed: asset prices] down [removed: even more.][added: their prices.]

Rewritten

[removed: The] [added: Although the] most recent [added: U.S. economic] recession [removed: in the U.S.,] resulting from the impact of the COVID-19 [removed: pandemic,] [added: pandemic] did not have significant lasting impact on collateral [removed: value.][added: value, the nature of that recession was atypical.]

Rewritten

[removed: These] [added: Present] risks [added: to stable asset prices] include, but are not limited to:

Rewritten

- Labor-supply constraints, including as a result of [removed: potential] [added: further] changes to U.S. immigration policies and [removed: laws,] [added: laws and immigration enforcement,] leading to slowing job growth and rising wages along with inflation (wage-price spiral); and

Rewritten

The level of the allowance at December 31, [removed: 2024] [added: 2025] represents management’s estimate of expected credit losses over the contractual life of our existing loan portfolio.

Rewritten

For example, conflicts across the world, including the Russia-Ukraine war and the Israel-Hamas war, [added: and recent military action in Venezuela,] have proven to [added: or may] have a material impact on certain domestic commodity prices, impacting our borrowers' input costs and disrupting supply chains both domestically and abroad.

Rewritten

Market [removed: Risk][added: Risk]

Rewritten

[removed: A] [added: A] worsening of the U.S. economy and volatile or recessionary conditions in the U.S. or abroad could negatively affect our business or our access to capital markets.

Rewritten

A worsening of economic and [added: financial] market conditions or downside shocks could result in adverse effects on Key and others in the financial services industry.

Rewritten

In particular, we face the following risks, and other unforeseeable risks, in connection with a downturn in the [removed: economic] [added: macroeconomic] and [added: financial] market environment or [removed: in the face of] [added: other such] downside [removed: shocks or a recession,] [added: shocks,] whether in the United States or internationally:

Rewritten

- A decrease in consumer and business confidence levels generally, decreasing credit usage and investment or increasing delinquencies and [removed: defaults;][added: defaults and committed line draws;]

Rewritten

- A decrease in the value of collateral securing loans to our borrowers or a decrease in the quality of our loan portfolio, increasing loan charge-offs and reducing [removed: Key’s] [added: our] net income;

Rewritten

- [removed: A decrease] [added: An impairment] in our ability to liquidate financial positions at acceptable market prices;

Rewritten

In addition, volatility and uncertainty related to inflation and the effects of inflation, which has, in recent years, led to increased costs for businesses and [removed: consumers] [added: consumers,] and could cause the Federal Reserve to reinitiate a series of interest rate increases, which may amplify or contribute to some of the risks of our business by adversely affecting the creditworthiness of our borrowers, increasing our costs, or resulting in lower values for our investment securities and other fixed-rate assets.

Rewritten

To the extent that the Federal Reserve’s policies around managing inflation fail to mitigate the volatility and uncertainty related to inflation and the effects of inflation, or to the extent conditions otherwise worsen or are exacerbated by policies enacted by the U.S. government, including the imposition of tariffs or other [removed: trade] [added: commercial] policies, we could experience adverse effects on our business, financial condition, and results of operations.

Rewritten

Option risk is present in assets, liabilities or other financial instruments that allow a [removed: party] [added: counterparty] to change the timing of interest or principal payments.

Rewritten

When the Federal Reserve raises or reduces interest rates, the behavior of national money market rate indices, the correlation of consumer deposit rates to financial market interest rates, and the [removed: setting] [added: evolution] of benchmark rates may not follow historical relationships, which could influence net interest income and net interest margin through basis and other risks.

Rewritten

In addition, our ability to change deposit rates in response to changes in interest rates and other market and related factors is limited by client [removed: relationship] [added: relationships and competitive] considerations.

Rewritten

Moreover, if the interest we pay on deposits and other borrowings increases at a faster rate than the interest we receive on loans and other investments, net interest income, and therefore our earnings, would [removed: be adversely affected.][added: decline.]

Rewritten

Adverse conditions in a geographic region such as inflation, unemployment, recession, natural disasters, [added: political instability,] impact of public health crises, or other factors beyond our control could impact the ability of borrowers in these regions to repay their loans, decrease the value of collateral securing loans made in these regions, or affect the ability of our customers in these regions to continue conducting business with us.

Rewritten

[removed: Disruption] [added: Banking is a confidence sensitive business, so disruption] within the financial markets, including negative [removed: news] [added: news, rumors, or misinformation] regarding the banking industry or perceived risks of a bank’s safety and soundness, can adversely impact the market price and volatility of our common [removed: stock or] [added: stock, cause] deposit [removed: runoff.][added: runoff or prompt the loss of important customers or counterparties.]

Rewritten

Higher [added: than customary] withdrawals can raise funding cost, which may reduce Key’s net interest margin and net interest income.

Rewritten

Our credit risk may be affected when the collateral held by us cannot be [removed: realized or is] liquidated at prices [removed: not] sufficient to recover the full amount of our loan or derivatives exposure.

Rewritten

Liquidity [removed: Risk][added: Risk]

Rewritten

[removed: We] [added: We] are subject to liquidity risk, which could negatively affect our funding levels.

Rewritten

Liquidity risk [removed: refers to our ability] [added: is the danger that a bank may not be able] to [removed: fund] [added: meet near-term cash demands, such as funding] liability maturities and deposit withdrawals, [removed: meet] [added: meeting] contractual obligations, or [removed: fund] [added: funding] asset growth and new business initiatives at a reasonable cost, in a timely manner and without adverse consequences.

Rewritten

Contingency risk arises from unexpected funding or liquidity needs occurring during [removed: challenging] [added: adverse systemic or idiosyncratic] economic or financial [removed: market] conditions.

Rewritten

Funding risk arises if funding sources become too [removed: concentrated.][added: concentrated, raising the risk of higher borrowing costs.]

Rewritten

Despite actions that we take to manage these risks, unanticipated changes in assets, liabilities, and off-balance sheet commitments under various economic conditions [removed: (including a reduced level of] [added: (reduced] wholesale funding [removed: sources),] [added: capacity), or] a substantial, unexpected, or prolonged change in the level or cost of liquidity could have a material adverse effect on us.

Rewritten

These alternatives may include generating client deposits, securitizing or selling loans, extending the maturity of wholesale borrowings, borrowing under certain secured borrowing arrangements, using relationships developed with a variety of fixed income investors to access new funds or renegotiate the terms of outstanding debt, and [removed: further managing] [added: reducing] loan growth and investment opportunities.

New in FY2025

◦A loss of customer deposits or an adverse change in deposit mix could increase our funding costs and/or impair our liquidity.

New in FY2025

◦Our development and use of AI, including through third parties, exposes us to inherent risks that may adversely impact KeyCorp.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

After disruptions in 2022 through early 2024 as a result of the increases in the Fed Funds rate and dislocations in the office sector as a result of COVID-19, the commercial and residential real estate markets have remained relatively steady over the past 18 months as they have adjusted to a more “normalized” rate environment.

New in FY2025

Capitalization rates and commercial property prices have been supported by a continued inflow of capital into the real estate markets.

New in FY2025

However, potential headwinds (labor market, geo-political, rate environment) could impact the real estate markets and Key’s portfolio moving forward.

New in FY2025

However, while development and construction have continued

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

This oversupply has resulted in higher vacancy rates and put pressure on some borrowers to achieve underwritten rents.

New in FY2025

Key’s risk to any specific market is limited, with all metropolitan statistical area concentrations less than 4%.

New in FY2025

Further, Key has limited its exposure to rent-controlled properties across the country, with no exposure to rent-controlled properties in New York City.

New in FY2025

A relatively small portion of our commercial real estate loans are construction loans, with most of these loans utilized to support the construction of affordable housing under the Low-Income Housing Tax Credit (LIHTC) program.

New in FY2025

Loans made under the LIHTC program typically carry less risk due to the aligned interest of Tax Credit Investors and committed permanent loans at construction origination, which mitigates interest rate risk.

New in FY2025

An inability to grow cash flow or pressure on expenses created by supply chain, insurance, or interest rate increases would result in an increase in the level of payment defaults within the sector, as well as limiting refinance options.

New in FY2025

Further, these pressures would likely result in an outflow of capital from the real estate markets, which would in turn drive up capitalization rates and decrease property values.

New in FY2025

Most economic recessions are associated with financial market downturns and lower asset prices.

New in FY2025

- The imposition of further tariffs and other changes to U.S. or global trade policies;

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

Banking conditions may deteriorate during periods of persistent or large and sudden interest rate increases and/or a slowing economy, negatively affecting business and financial performance.

New in FY2025

- A decrease in the value of collateral, or an increase in the haircuts on that collateral, that we pledge to secure funding and liquidity, reducing the quantum of that funding and/or liquidity;

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

To facilitate our wholesale funding and other business activities, we maintain credit ratings with three major credit rating agencies, and their assessments of our capital and liquidity are prominent determinants of our credit ratings.

New in FY2025

Additionally, from time to time, the agencies revise their bank rating methodologies and may increase their expectations of the amount and/or type of capital and liquidity we hold in order to maintain our investment grade credit ratings.

New in FY2025

In certain cases, those rating agency requirements may exceed regulatory requirements, making the

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

rating agency requirements our binding constraint and increasing our capital and/or liquidity costs above what they would otherwise be and potentially reducing our profitability.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

A loss of customer deposits or an adverse change in deposit mix could increase our funding costs and/or impair our liquidity.

New in FY2025

We rely on customer deposits as a low-cost and stable source of funding.

New in FY2025

KeyBank competes with banks and other financial institutions, and increasingly with non-banks that offer non-deposit and other alternative savings vehicles, such as stablecoins, for deposits.

New in FY2025

If demand for deposit alternatives were to grow materially, KeyBank could experience deposit outflows or be compelled to materially increase deposit interest rates to retain its deposits.

New in FY2025

Customers may also shift their deposits from non-interest bearing to interest bearing accounts or otherwise to higher cost products at KeyBank.

New in FY2025

Our ability to maintain and grow deposits may be constrained by gaps in our product offerings, emerging technologies and changes in consumer behaviors and preferences, our scale relative to other banks and financial institutions, underlying macroeconomic conditions and monetary policy, and loss of confidence in our brand and our business.

New in FY2025

To the extent that KeyBank is unable to retain deposits, funding costs may increase as such deposits are replaced with more expensive wholesale funding.

New in FY2025

Any adverse movement in deposits and associated higher funding costs could reduce our net interest margin and net interest income and otherwise materially and adversely affect our liquidity, financial condition, and results of operations.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

subject to human vulnerabilities.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Dropped from FY2024

◦Societal and governmental responses to climate change could adversely affect our business and performance, including indirectly through impacts on our customers.

Dropped from FY2024

◦The increased use of remote work infrastructure has expanded potential attack vectors and resulted in increased operational risks.

Dropped from FY2024

- Reputation Risk

Dropped from FY2024

Our ERM program incorporates risk management throughout our organization to identify, understand, and manage the risks presented by our business activities.

Dropped from FY2024

Our ERM program identifies Key’s major risk categories as: compliance risk, operational risk, liquidity risk, market risk, credit risk, model risk, reputation risk, strategic risk, and estimates and assumptions risk.

Dropped from FY2024

These risk factors, and other risks we may face, are discussed in more detail in other sections of this report.

Dropped from FY2024

Recent Federal Reserve monetary policy, including shrinkage of its balance sheet and incremental increases in target interest rates early in 2023 followed by a sustained period of relatively higher target interest rates throughout the latter part of 2023 and 2024, continue to impact the commercial and residential real estate markets.

Dropped from FY2024

Capitalization rates have risen, and property value appreciation has slowed and continues to decline.

Dropped from FY2024

In many markets within Key’s footprint, property values continue to decrease.

Dropped from FY2024

Industrial and retail properties continue to remain stable, but multifamily, office, hospitality, and single family detached properties show signs of deterioration.

Dropped from FY2024

Development and construction continue, but at muted levels, and deliveries of additional units into the market have been supported.

Dropped from FY2024

However, our exposures in those markets are limited (for example, approximately 5% of our multifamily portfolio is located in New York City, Chicago, Los Angeles, and San Francisco; we also have no exposure to rent controlled properties in New York City).

Dropped from FY2024

The most severely impacted commercial real estate segments have been in office.

Dropped from FY2024

Key’s non-owner occupied office exposures are 5% of our total commercial real estate exposure.

Dropped from FY2024

A relatively small portion of our commercial real estate loans are construction loans.

Dropped from FY2024

However, there are still risks to economic stability that could reverse recent stable trends in asset prices.

Dropped from FY2024

Recent and persistent interest rate increases and a slowing economy could present a challenge for the industry, including Key, and negatively affect business and financial performance.

Dropped from FY2024

requirements evolve along with that environment, raising the risk of increased compliance costs in the future.

Dropped from FY2024

Further, as market conditions evolve and respond to the influence of government agency initiatives, or lack thereof, the slope of the yield curve will shift and influence our loan and deposit rates and value of investments.

Dropped from FY2024

The actions of federal agencies are not fully predictable which contributes to market volatility and changes to the slope of the yield curve.

Dropped from FY2024

may not be able to protect our information systems or data from similar attacks due to the rapid evolution and creation of sophisticated cyberattacks.

Dropped from FY2024

market environments or against all types of risks, including risks that are unidentified or unanticipated, even if the frameworks for assessing risk are properly designed and implemented.

Dropped from FY2024

customers could have a material adverse effect on our business, financial position, and results of operations.

Dropped from FY2024

Societal and governmental responses to climate change could adversely affect our business and performance, including indirectly through impacts on our customers.

Dropped from FY2024

Concerns over the long-term impacts of climate change have led and may continue to lead to governmental efforts around the world to mitigate those impacts, creating potential transition risk.

Dropped from FY2024

Transition risks could include additional regulatory requirements or legislation, changes in stakeholder behaviors, or the development of new technologies to aid in the transition to a low-carbon economy, New and/or changing regulatory requirements could affect our results by requiring us to take costly measures to comply with any new laws or regulations related to climate change that may be adopted by federal, state, and local governments or regulators.

Dropped from FY2024

Consumers and businesses also may change their own behavior as a result of these concerns.

Dropped from FY2024

We and our customers may face cost increases, asset value reductions, operating process changes, and the like.

Dropped from FY2024

In addition, the multiple and potentially conflicting laws and regulations regarding climate change that have been or may be adopted by various jurisdictions could increase our cost of doing business and make compliance with such laws and regulations more difficult.

Dropped from FY2024

The impact on our customers will likely vary depending on their specific attributes, including reliance on or role in carbon-intensive activities.

Dropped from FY2024

The increased use of remote work infrastructure has expanded potential attack vectors and resulted in increased operational risks.

Dropped from FY2024

The increase in remote work over the past several years has resulted in an expanded potential attack surface and heightened operational risks and may negatively impact our ability, and the ability of our third-party service providers (including their downstream service providers), to perform services efficiently, securely, and without interruptions.

Dropped from FY2024

In addition to some of our workforce working remotely periodically or on a full-time basis, our third-party service providers (including their downstream service providers) may utilize personnel who work remotely.

Dropped from FY2024

Increased levels of remote access create additional cybersecurity risk and opportunities for cybercriminals to exploit vulnerabilities.

Dropped from FY2024

These fraudulent activities have resulted in increased fraud losses to us and the financial services industry generally.

Dropped from FY2024

In addition to enhanced cybersecurity risk, employees and other personnel performing services for us who work remotely may experience disruptions to their home internet or phone connections, decreased efficiency due to delayed network speeds or other interruptions, and/or delays in the dissemination and exchange of information, any of which could negatively impact our operations.

Dropped from FY2024

We have experienced, and may continue to experience, disruption related to remote work, which disruptions could adversely impact our business, and could result in legal liability, regulatory penalties, litigation expenses, remediation costs, or reputational harm.

Dropped from FY2024

Like similarly situated

Dropped from FY2024

As new privacy-related laws and regulations, and judicially-created frameworks, are implemented in jurisdictions in which

Dropped from FY2024

The

An excerpt. Shown here: 40 of 102 rewritten, 40 of 74 added and 40 of 53 removed. The counts are complete. For every sentence, read Item 1A. RISK FACTORS in the FY2025 filing and the FY2024 filing.

Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

619 rewritten, 424 added, 304 removed, 844 unchanged

Rewritten

| [Corporate [removed: strategy](#idd77e622791e409386a5881552bd53ca_61)] [added: strategy](#ie465f29b4bf94803bdb45ae50fcba90f_88)] | | | [removed: [50](#idd77e622791e409386a5881552bd53ca_61)] [added: [51](#ie465f29b4bf94803bdb45ae50fcba90f_88)] | | |

Rewritten

| [Executive [removed: overview](#idd77e622791e409386a5881552bd53ca_64)] [added: overview](#ie465f29b4bf94803bdb45ae50fcba90f_91)] | | | [removed: [51](#idd77e622791e409386a5881552bd53ca_64)] [added: [52](#ie465f29b4bf94803bdb45ae50fcba90f_91)] | | |

Rewritten

| [Results of [removed: Operations](#idd77e622791e409386a5881552bd53ca_67)] [added: Operations](#ie465f29b4bf94803bdb45ae50fcba90f_94)] | | | [removed: [53](#idd77e622791e409386a5881552bd53ca_67)] [added: [53](#ie465f29b4bf94803bdb45ae50fcba90f_94)] | | |

Rewritten

| [Earnings [removed: overview](#idd77e622791e409386a5881552bd53ca_70)] [added: overview](#ie465f29b4bf94803bdb45ae50fcba90f_97)] | | | [removed: [53](#idd77e622791e409386a5881552bd53ca_70)] [added: [53](#ie465f29b4bf94803bdb45ae50fcba90f_97)] | | |

Rewritten

| [Net interest [removed: income](#idd77e622791e409386a5881552bd53ca_73)] [added: income](#ie465f29b4bf94803bdb45ae50fcba90f_100)] | | | [removed: [53](#idd77e622791e409386a5881552bd53ca_73)] [added: [53](#ie465f29b4bf94803bdb45ae50fcba90f_100)] | | |

Rewritten

| [Provision for credit [removed: losses](#idd77e622791e409386a5881552bd53ca_76)] [added: losses](#ie465f29b4bf94803bdb45ae50fcba90f_103)] | | | [removed: [56](#idd77e622791e409386a5881552bd53ca_76)] [added: [56](#ie465f29b4bf94803bdb45ae50fcba90f_103)] | | |

Rewritten

| [Noninterest [removed: income](#idd77e622791e409386a5881552bd53ca_79)] [added: income](#ie465f29b4bf94803bdb45ae50fcba90f_106)] | | | [removed: [56](#idd77e622791e409386a5881552bd53ca_79)] [added: [56](#ie465f29b4bf94803bdb45ae50fcba90f_106)] | | |

Rewritten

| [Noninterest [removed: expense](#idd77e622791e409386a5881552bd53ca_82)] [added: expense](#ie465f29b4bf94803bdb45ae50fcba90f_112)] | | | [removed: [58](#idd77e622791e409386a5881552bd53ca_82)] [added: [58](#ie465f29b4bf94803bdb45ae50fcba90f_112)] | | |

Rewritten

| [Income [removed: taxes](#idd77e622791e409386a5881552bd53ca_85)] [added: taxes](#ie465f29b4bf94803bdb45ae50fcba90f_115)] | | | [removed: [60](#idd77e622791e409386a5881552bd53ca_85)] [added: [59](#ie465f29b4bf94803bdb45ae50fcba90f_115)] | | |

Rewritten

| [Business Segment [removed: Results](#idd77e622791e409386a5881552bd53ca_88)] [added: Results](#ie465f29b4bf94803bdb45ae50fcba90f_118)] | | | [removed: [60](#idd77e622791e409386a5881552bd53ca_88)] [added: [59](#ie465f29b4bf94803bdb45ae50fcba90f_118)] | | |

Rewritten

| [Consumer [removed: Bank](#idd77e622791e409386a5881552bd53ca_91)] [added: Bank](#ie465f29b4bf94803bdb45ae50fcba90f_121)] | | | [removed: [60](#idd77e622791e409386a5881552bd53ca_91)] [added: [59](#ie465f29b4bf94803bdb45ae50fcba90f_121)] | | |

Rewritten

| [Commercial [removed: Bank](#idd77e622791e409386a5881552bd53ca_94)] [added: Bank](#ie465f29b4bf94803bdb45ae50fcba90f_124)] | | | [removed: [61](#idd77e622791e409386a5881552bd53ca_94)] [added: [60](#ie465f29b4bf94803bdb45ae50fcba90f_124)] | | |

Rewritten

| [Financial [removed: Condition](#idd77e622791e409386a5881552bd53ca_97)] [added: Condition](#ie465f29b4bf94803bdb45ae50fcba90f_127)] | | | [removed: [63](#idd77e622791e409386a5881552bd53ca_97)] [added: [62](#ie465f29b4bf94803bdb45ae50fcba90f_127)] | | |

Rewritten

| [removed: [Loans and loans] [added: Loans] held for [removed: sale](#idd77e622791e409386a5881552bd53ca_100)] [added: sale] | | | [removed: [63](#idd77e622791e409386a5881552bd53ca_100)] [added: 3] | | | [added: (2) | | | 1 | | | | | | | | | | | | | | |]

Rewritten

| [Deposits and other sources of [removed: funds](#idd77e622791e409386a5881552bd53ca_109)] [added: funds](#ie465f29b4bf94803bdb45ae50fcba90f_139)] | | | [removed: [72](#idd77e622791e409386a5881552bd53ca_109)] [added: [70](#ie465f29b4bf94803bdb45ae50fcba90f_139)] | | |

Rewritten

| [Off-Balance Sheet Arrangements and Aggregate Contractual [removed: Obligations](#idd77e622791e409386a5881552bd53ca_115)] [added: Obligations](#ie465f29b4bf94803bdb45ae50fcba90f_145)] | | | [removed: [75](#idd77e622791e409386a5881552bd53ca_115)] [added: [73](#ie465f29b4bf94803bdb45ae50fcba90f_145)] | | |

Rewritten

| [Off-balance sheet [removed: arrangements](#idd77e622791e409386a5881552bd53ca_118)] [added: arrangements](#ie465f29b4bf94803bdb45ae50fcba90f_148)] | | | [removed: [75](#idd77e622791e409386a5881552bd53ca_118)] [added: [73](#ie465f29b4bf94803bdb45ae50fcba90f_148)] | | |

Rewritten

| [Market risk [removed: management](#idd77e622791e409386a5881552bd53ca_133)] [added: management](#ie465f29b4bf94803bdb45ae50fcba90f_163)] | | | [removed: [78](#idd77e622791e409386a5881552bd53ca_133)] [added: [76](#ie465f29b4bf94803bdb45ae50fcba90f_163)] | | |

Rewritten

| [Liquidity risk [removed: management](#idd77e622791e409386a5881552bd53ca_136)] [added: management](#ie465f29b4bf94803bdb45ae50fcba90f_166)] | | | [removed: [83](#idd77e622791e409386a5881552bd53ca_136)] [added: [82](#ie465f29b4bf94803bdb45ae50fcba90f_166)] | | |

Rewritten

| [Credit risk [removed: management](#idd77e622791e409386a5881552bd53ca_139)] [added: management](#ie465f29b4bf94803bdb45ae50fcba90f_169)] | | | [removed: [86](#idd77e622791e409386a5881552bd53ca_139)] [added: [85](#ie465f29b4bf94803bdb45ae50fcba90f_169)] | | |

Rewritten

| [Operational and compliance risk [removed: management](#idd77e622791e409386a5881552bd53ca_142)] [added: management](#ie465f29b4bf94803bdb45ae50fcba90f_172)] | | | [removed: [90](#idd77e622791e409386a5881552bd53ca_142)] [added: [89](#ie465f29b4bf94803bdb45ae50fcba90f_172)] | | |

Rewritten

| [GAAP to Non-GAAP [removed: Reconciliations](#idd77e622791e409386a5881552bd53ca_145)] [added: Reconciliations](#ie465f29b4bf94803bdb45ae50fcba90f_175)] | | | [removed: [91](#idd77e622791e409386a5881552bd53ca_145)] [added: [90](#ie465f29b4bf94803bdb45ae50fcba90f_175)] | | |

Rewritten

| [Critical Accounting Policies and [removed: Estimates](#idd77e622791e409386a5881552bd53ca_178)] [added: Estimates](#ie465f29b4bf94803bdb45ae50fcba90f_208)] | | | [removed: [92](#idd77e622791e409386a5881552bd53ca_178)] [added: [91](#ie465f29b4bf94803bdb45ae50fcba90f_208)] | | |

Rewritten

| [Allowance for loan and lease [removed: losses](#idd77e622791e409386a5881552bd53ca_181)] [added: losses](#ie465f29b4bf94803bdb45ae50fcba90f_211)] | | | [removed: [93](#idd77e622791e409386a5881552bd53ca_181)] [added: [92](#ie465f29b4bf94803bdb45ae50fcba90f_211)] | | |

Rewritten

| [Accounting and reporting [removed: developments](#idd77e622791e409386a5881552bd53ca_193)] [added: developments](#ie465f29b4bf94803bdb45ae50fcba90f_223)] | | | [removed: [98](#idd77e622791e409386a5881552bd53ca_193)] [added: [96](#ie465f29b4bf94803bdb45ae50fcba90f_223)] | | |

Rewritten

This section reviews the financial condition and results of operations of KeyCorp and its subsidiaries for [removed: 2024] [added: 2025] and [removed: 2023.][added: 2024.]

Rewritten

To review our financial condition and results of operations for [removed: 2022] [added: 2023] and a comparison between the [removed: 2022 and] 2023 [added: and 2024] results, see Item 7.

Rewritten

Management’s Discussion and Analysis of Financial Condition and Results of Operations of our [removed: [2023] [added: [2024] Form [removed: 10-K](https://www.sec.gov/ix?doc=/Archives/edgar/data/91576/000009157624000040/key-20231231.htm)] [added: 10-K](https://www.sec.gov/ix?doc=/Archives/edgar/data/0000091576/000009157625000038/key-20241231.htm)] filed with the SEC on February [removed: 22, 2024,] [added: 21, 2025,] which discussion is incorporated herein by reference.

Rewritten

At December 31, [removed: 2024,] [added: 2025,] our Common Equity Tier 1 and Tier 1 risk-based capital ratios stood at [removed: 11.92%] [added: 11.78%] and [removed: 13.69%,] [added: 13.46%,] respectively.

Rewritten

In addition to the items described above, the following actions and results during [removed: 2024] [added: 2025] also supported our overall corporate strategy.

Rewritten

- We ended the year with [removed: $61.4] [added: $70.0] billion in assets under [removed: management and administration,] [added: management,] a record high, reflecting the [added: continued] strong sales production in our mass affluent segment.

Rewritten

Consistent with the forward guidance we provided on January [removed: 21, 2025,] [added: 20, 2026,] we expect these results for full year [removed: 2025] [added: 2026] versus full year [removed: 2024.][added: 2025.]

Rewritten

| Average loans | | | | | | [removed: $107.7] [added: $105.7] Billion | | | | | | [removed: (9)%] | | | | | | [removed: down] [added: up 1 -] 2% [removed: to 5%] | | |

Rewritten

| [removed: PE] [added: Average] Commercial Loans | | | | | | [removed: $71.9] [added: $74.5] Billion | | | | | | [removed: (7)%] | | | | | | up [removed: 2% to 4%] [added: ~5%] | | |

Rewritten

| Net interest income (TE) [added: (b)] | | | | | | [removed: $3,810] [added: $4,671] Million | | | | | | [removed: (3)%] | | | | | | up [removed: ~20%(b)] [added: 8 to 10%] | | |

Rewritten

| [removed: Adjusted noninterest income(c)] [added: Noninterest income on an adjusted basis(b)(d)] | | | | | | [removed: $2,645] [added: $2,495] Million | | | | | | [removed: +7%] | | | | | | up [removed: 5%+] [added: 5 - 6%] | | |

Rewritten

| Adjusted noninterest [removed: expense(c)] [added: expense(b)] | | | | | | [removed: $4,520] [added: $4,729] Million | | | | | | [removed: +3%] | | | | | | up [removed: 3%] [added: 3] to [removed: 5%] [added: 4%] | | |

Rewritten

| Net charge-offs to average loans | | | | | | [removed: 41 bps] | | | | | | [removed: \+ 20 bps] | | | | | | 40 to 45 basis points [removed: (FY2025)] | | |

Rewritten

| Effective tax rate | | | | | | | | | | | | | | | | | | [removed: ~21% to 22% (FY2025)] [added: ~22%] | | |

Rewritten

| Tax-equivalent Effective [removed: Rate(d)] [added: Rate(e)] | | | | | | | | | | | | | | | | | | ~23% [removed: to 24% (FY2025)] | | |

New in FY2025

| [Introduction](#ie465f29b4bf94803bdb45ae50fcba90f_82) | | | [51](#ie465f29b4bf94803bdb45ae50fcba90f_82) | | |

New in FY2025

| [Securities](#ie465f29b4bf94803bdb45ae50fcba90f_136) | | | [68](#ie465f29b4bf94803bdb45ae50fcba90f_136) | | |

New in FY2025

| [Capital](#ie465f29b4bf94803bdb45ae50fcba90f_142) | | | [71](#ie465f29b4bf94803bdb45ae50fcba90f_142) | | |

New in FY2025

| [Guarantees](#ie465f29b4bf94803bdb45ae50fcba90f_154) | | | [74](#ie465f29b4bf94803bdb45ae50fcba90f_154) | | |

New in FY2025

| [Risk Management](#ie465f29b4bf94803bdb45ae50fcba90f_157) | | | [74](#ie465f29b4bf94803bdb45ae50fcba90f_157) | | |

New in FY2025

| [Overview](#ie465f29b4bf94803bdb45ae50fcba90f_160) | | | [74](#ie465f29b4bf94803bdb45ae50fcba90f_160) | | |

New in FY2025

| [Valuation methodologies](#ie465f29b4bf94803bdb45ae50fcba90f_214) | | | [93](#ie465f29b4bf94803bdb45ae50fcba90f_214) | | |

New in FY2025

| | | | | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

Our results for 2025 saw us meet or exceed all of our financial targets communicated at the beginning of the year.

New in FY2025

We delivered full year record revenue with both net interest income and fee revenue growing greater than projected.

New in FY2025

As a result, we generated significant positive operating leverage.

New in FY2025

We are well positioned as we enter 2026.

New in FY2025

- We added nearly 10% to our frontline banker staff across wealth management, commercial payments, middle market, and investment banking.

New in FY2025

- We invested an additional $100 million in technology focused on customer-facing capabilities that make it easier for our clients to bank at Key.

New in FY2025

- We continued to maintain our strong risk discipline.

New in FY2025

Full year net charge-offs were 41 basis points.

New in FY2025

Additionally, all leading indicators: non-performing assets, criticized loans, and delinquencies moved in a favorable direction.

New in FY2025

| Category | | | | | | 2025 Baseline | | | | | | | | | | | | FY2026 (vs FY 2025)(a) | | |

New in FY2025

| Revenue (TE)(b) | | | | | | $7,513 Million | | | | | | | | | | | | up ~7% | | |

New in FY2025

| Net interest margin | | | | | | 2.82% | | | | | | | | | | | | 4Q exit rate: 3.00 - 3.05%(c) | | |

New in FY2025

| Noninterest income | | | | | | $2,842 Million | | | | | | | | | | | | up 3 - 4% | | |

New in FY2025

(b) Key is unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly related GAAP financial measures due to the difficulty in forecasting when future amounts may occur.

New in FY2025

Such unavailable information could be significant for future results.

New in FY2025

(c) On ~$170 billion of average earning assets

New in FY2025

(d) Excluding commercial mortgage servicing fees, operating lease income and other leasing gains, other income, and net securities gains (losses)

New in FY2025

We have also established the following medium-term targets reflecting expected run rates by the end of 2027:

New in FY2025

| Return on tangible common equity(a) | | | 15.0%+ | | | Net Interest Margin | | | 3.25%+ | | |

New in FY2025

(a) Key is unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly related GAAP financial measures due to the difficulty in forecasting when future amounts may occur.

New in FY2025

Such unavailable information could be significant for future results.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

Additionally, the balance sheet composition shifted to reflect a more favorable mix of higher-yielding commercial and industrial loans, and an improved funding mix as lower-cost deposits increased while wholesale borrowings declined.

New in FY2025

These benefits were partially offset by the impact of lower interest rates on variable-rate earning assets.

New in FY2025

The $2.1 billion decrease was driven by the intentional run-off of low-yielding consumer loans, which decreased $2.4 billion.

New in FY2025

Average commercial loans increased $380 million, primarily driven by a mix shift to commercial and industrial loans.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| Loans | | | $ | (73) | | $ | (214) | | $ | (287) | | | | | | | | | | | | | |

Dropped from FY2024

| [Introduction](#idd77e622791e409386a5881552bd53ca_55) | | | [50](#idd77e622791e409386a5881552bd53ca_55) | | |

Dropped from FY2024

| [Securities](#idd77e622791e409386a5881552bd53ca_106) | | | [69](#idd77e622791e409386a5881552bd53ca_106) | | |

Dropped from FY2024

| [Capital](#idd77e622791e409386a5881552bd53ca_112) | | | [73](#idd77e622791e409386a5881552bd53ca_112) | | |

Dropped from FY2024

| [Guarantees](#idd77e622791e409386a5881552bd53ca_124) | | | [76](#idd77e622791e409386a5881552bd53ca_124) | | |

Dropped from FY2024

| [Risk Management](#idd77e622791e409386a5881552bd53ca_127) | | | [76](#idd77e622791e409386a5881552bd53ca_127) | | |

Dropped from FY2024

| [Overview](#idd77e622791e409386a5881552bd53ca_130) | | | [76](#idd77e622791e409386a5881552bd53ca_130) | | |

Dropped from FY2024

| [Valuation methodologies](#idd77e622791e409386a5881552bd53ca_184) | | | [94](#idd77e622791e409386a5881552bd53ca_184) | | |

Dropped from FY2024

| [Derivatives and hedging](#idd77e622791e409386a5881552bd53ca_187) | | | [96](#idd77e622791e409386a5881552bd53ca_187) | | |

Dropped from FY2024

| [Contingent liabilities, guarantees and income taxes](#idd77e622791e409386a5881552bd53ca_190) | | | [97](#idd77e622791e409386a5881552bd53ca_190) | | |

Dropped from FY2024

Our 2024 financial results were generally positive and reflected the impact of large securities repositioning trades that enhanced our future earnings trajectory.

Dropped from FY2024

Net interest income was down, reflecting lower loans and changes in interest rates, but remained within our target range versus 2023.

Dropped from FY2024

Fee growth was stronger than expected reflecting the second highest year of investment banking revenues in our history.

Dropped from FY2024

We achieved meaningful positive operating leverage in the second half of the year and look to continue to deliver earnings growth and operating leverage in 2025.

Dropped from FY2024

Strategic Minority Investment by Scotiabank

Dropped from FY2024

On August 12, 2024, we entered into an Investment Agreement with Scotiabank pursuant to which Scotiabank agreed to make a strategic minority investment in KeyCorp of approximately $2.8 billion, representing approximately 14.9% pro forma common stock ownership of KeyCorp, for a fixed price of $17.17 per share.

Dropped from FY2024

On August 30, 2024, Scotiabank completed the initial purchase of our Common Shares with an investment of approximately $821 million in gross proceeds.

Dropped from FY2024

Following the initial purchase, Scotiabank owned approximately 4.9% of KeyCorp’s common stock.

Dropped from FY2024

On December 13, 2024, Key announced that all necessary bank regulatory approvals had been received for completion of Scotiabank’s strategic minority investment in KeyCorp.

Dropped from FY2024

On December 27, 2024, Scotiabank completed the final purchase of our Common Shares contemplated under the Investment Agreement with an investment of approximately $2.0 billion (the “Second Closing”).

Dropped from FY2024

Following the Second Closing, Scotiabank owns approximately 14.9% of our Common Shares.

Dropped from FY2024

On December 27, 2024, in connection with the Second Closing, the Board of Directors of KeyCorp increased the size of the Board to fifteen directors and appointed Jacqueline Allard and Somesh Khanna to serve on the Board, effectively immediately upon the Second Closing.

Dropped from FY2024

Refer to Note 24 (“Shareholders' Equity”) for additional information on this transaction.

Dropped from FY2024

Securities Repositioning

Dropped from FY2024

On September 6, 2024, we initiated a strategic repositioning of our available-for-sale investment securities portfolio by selling approximately $7.0 billion in market value of low-yielding mortgage-backed securities.

Dropped from FY2024

The mortgage-backed securities that were sold had a weighted average book yield of approximately 2.3% and an average duration of approximately six years.

Dropped from FY2024

Reinvestment of the proceeds from the sale was completed in October 2024, with the new securities having an average book yield of approximately 4.95% and an average duration of approximately four years.

Dropped from FY2024

During the third quarter of 2024, along with our customary sale of short-dated U.S. Treasuries set to mature within the quarter, we also sold approximately $3 billion in U.S. Treasuries yielding 50 basis points that were set to mature in the fourth quarter of 2024.

Dropped from FY2024

The total pre-tax loss on the sale of securities available for sale for the third quarter was $935 million of which $918 million was associated with the strategic repositioning.

Dropped from FY2024

Prior to the Second Closing, KeyCorp completed the strategic repositioning of its available-for-sale investment securities portfolio by selling an additional $3.0 billion in market value of low-yielding investment securities and terminating approximately $3.0 billion of fair value hedges, resulting in a pre-tax loss of $915 million in the fourth quarter of 2024.

Dropped from FY2024

The investment securities that were sold had a weighted average book yield of approximately 1.5% and an average duration of approximately eight years.

Dropped from FY2024

The reinvestment of the proceeds from the repositioning was completed in December 2024, with the new securities having an average book yield of 5.5% and an average duration of approximately four years.

Dropped from FY2024

- We have expanded our commercial banking business in Chicago and Southern California to serve more middle market clients with our differentiated platform, which includes a full range of commercial lending and capital markets capabilities as well as payments solutions designed specifically for the segment.

Dropped from FY2024

- We completed core technological modernization projects of our commercial loan platform and our derivatives platform.

Dropped from FY2024

- Within our Consumer Bank, we grew relationship households in excess of three percent for the second consecutive year, including growth of five to eight percent throughout our western markets.

Dropped from FY2024

| Category | | | | | | 2024 Baseline | | | | | | FY2024 vs FY2023 | | | | | | FY2025 (vs FY 2024)(a) | | |

Dropped from FY2024

| Ending loans | | | | | | $104.3 Billion | | | | | | (7)% | | | | | | Flat vs YE 2024 | | |

Dropped from FY2024

(b) Additional Guidance: Net interest income (TE): 10%+ 4Q25 vs. 4Q24.

Dropped from FY2024

(c) Refer to the GAAP to Non-GAAP Reconciliation within Management's Discussion and Analysis of this Form 10-K for the reconciliation of these non-GAAP measures.

Dropped from FY2024

The decline in net interest income (TE) and the net interest margin reflects higher deposit costs, partly due to a shift in funding mix from noninterest-bearing deposits to higher cost deposits in 2024, and lower loan balances, in part due to the residual effect of Key’s balance sheet optimization efforts during the second half of 2023.

Dropped from FY2024

Net interest income (TE) and the net interest margin benefited from higher earning asset yields as a result of the higher interest rate environment, including the reinvestment of proceeds from maturing investment securities into higher-yielding investments.

An excerpt. Shown here: 40 of 619 rewritten, 40 of 424 added and 40 of 304 removed. The counts are complete. For every sentence, read Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS in the FY2025 filing and the FY2024 filing.

Item 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

1 rewritten, 1 added, 0 removed, 0 unchanged

Rewritten

The information included under the caption “Risk Management — Market risk management” in the MD&A beginning on page [removed: [78](#idd77e622791e409386a5881552bd53ca_133)] [added: [76](#ie465f29b4bf94803bdb45ae50fcba90f_163)] is incorporated herein by reference.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Item 1. BUSINESS

102 rewritten, 158 added, 105 removed, 258 unchanged

Rewritten

We are a BHC under the BHCA and one of the nation’s largest bank-based financial services companies, with consolidated total assets of approximately [removed: $187.2] [added: $184.4] billion at December 31, [removed: 2024.][added: 2025.]

Rewritten

As of December 31, [removed: 2024,] [added: 2025,] these services were provided across the country through KeyBank’s [removed: 944] [added: 940] full-service retail banking branches and a network of [removed: 1,182] [added: 1,120] ATMs in 15 states, as well as additional offices, online and mobile banking capabilities, [removed: including our national digital brand, Laurel Road,] and a telephone banking call center.

Rewritten

Management’s Discussion and Analysis of Financial Condition and Results of Operations of this report, and in Note [removed: 25] [added: 23] (“Business Segment Reporting”) of the Notes to Consolidated Financial Statements presented in Item 8.

Rewritten

Note [removed: 25] [added: 23] (“Business Segment Reporting”) describes the products and services offered by each of these business segments and provides more detailed financial information pertaining to the segments, including changes in basis of presentation.

Rewritten

The Consumer Bank serves individuals and small businesses throughout our 15-state branch footprint and through our [removed: Laurel Road] digital brand by offering a variety of deposit and investment products, personal finance and financial wellness services, lending, student loan refinancing, mortgage and home equity, credit card, treasury services, and business advisory services.

Rewritten

The Commercial operating segment is a full-service, commercial banking platform that focuses primarily on serving the borrowing, cash [added: management, and capital markets needs of middle market clients within Key’s 15-state branch footprint.]

Rewritten

[removed: The] Institutional operating segment operates nationally in providing lending, equipment financing, and banking products and services to large corporate and institutional clients.

Rewritten

We also make available a summary of filings made with the SEC of statements of beneficial ownership of our equity securities filed by our directors and officers [added: and persons who own more than 10% of a registered class of our equity securities] under Section 16 of the Exchange Act.

Rewritten

[removed: We] [added: In recent years, we] have made other compensation adjustments in response to market trends, competitive pressures, and a dynamic market for talent.

Rewritten

Key had an average of [removed: 16,753] [added: 17,226] full time equivalent employees in [removed: 2024.][added: 2025.]

Rewritten

As of December 31, [removed: 2024,] [added: 2025,] a total of [removed: 17,406] [added: 17,883] full-time and part-time employees worked in the following regions, which are generally aligned to the regions Key uses for its retail branch banking network:

Rewritten

![Human Capital [removed: Map.jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g2.jpg)][added: Map.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g2.jpg)]

Rewritten

| | | | All Other | | | [removed: 2,173] [added: 2,422] | | |

Rewritten

Key’s annualized rate for voluntary turnover as of December 31, [removed: 2024,] [added: 2025,] was [removed: 13.2%,] [added: 12.7%,] lower than our annualized voluntary turnover rate for [removed: 2023,] [added: 2024,] which was [removed: 14.6%,] [added: 13.2%,] and lower than our previous five-year historical average of 15.3%.

Rewritten

Set forth below are the names and ages of the executive officers of KeyCorp as of December 31, [removed: 2024,] [added: 2025,] the positions held by each at KeyCorp during the past five years, and the year each first became an executive officer of KeyCorp.

Rewritten

Because [removed: Mo] [added: Mohit] Ramani and James Waters have been employed at KeyCorp for less than five years, information is being provided concerning their prior business experience.

Rewritten

Alexander [removed: (45)] [added: (46)] - Mr. Alexander has been KeyCorp’s Head of Consumer Bank and an executive officer of KeyCorp since January 2020.

Rewritten

[removed: Benhart (59)] [added: Mohit Ramani (52)] - [removed: On December 31, 2024,] Mr. [removed: Benhart was] [added: Ramani has served as] Chief Risk Officer and an executive officer of KeyCorp [removed: and had served in such capacity] since January [removed: 1, 2024.][added: 2025.]

Rewritten

Brady [removed: (58)] [added: (59)] *-* Ms. Brady is KeyCorp’s Chief Information Officer, serving in that role since May 2012.

Rewritten

Evans [removed: (60)] [added: (61)] - Ms. Evans has been the Director of Corporate Center for KeyCorp since August 2012.

Rewritten

Gavrity [removed: (48)] [added: (49)] - Mr. Gavrity has been Head of Commercial Bank since November 2023 and became an executive officer of KeyCorp in May 2021.

Rewritten

Gilbert [removed: (53)] [added: (54)] - Ms. Gilbert has been the Chief Accounting Officer and an executive officer of KeyCorp since March 2024.

Rewritten

She previously served as Assistant Corporate Controller and Senior Director of External Reporting and Accounting [removed: Policy.][added: Policy from April 2021 to August 2023.]

Rewritten

Gorman [removed: (64)] [added: (65)] - Mr. Gorman has been Chairman, Chief Executive Officer, and President of KeyCorp since May 1, 2020.

Rewritten

Clark H.I. Khayat [removed: (53)] [added: (54)] - Mr. Khayat has been Chief Financial Officer since March 2023 and an executive officer since September 2018.

Rewritten

Kidik [removed: (45)] [added: (46)] - Ms. Kidik has been the Chief [removed: Risk Review Officer and General] Auditor and an executive officer of KeyCorp since July 2022.

Rewritten

Mago [removed: (59)] [added: (60)] - Ms. Mago has served as the Chief Human Resources Officer since November 2023.

Rewritten

Paine III [removed: (55)] [added: (56)] - Mr. Paine has been the Head of Institutional Bank since 2019.

Rewritten

Waters [removed: (58)] [added: (59)] - Mr. Waters became the General Counsel and Secretary and an executive officer of KeyCorp in July 2021.

Rewritten

Comprehensive reform of the legislative and regulatory environment for financial services companies [removed: occurred in 2010 and] remains ongoing.

Rewritten

The Dodd-Frank Act created the FSOC to overlay the U.S. supervisory framework for BHCs, [removed: insured depository institutions,] [added: IDIs,] and other financial service providers, by serving as a systemic risk oversight body.

Rewritten

Specifically, the FSOC is authorized to: (i) identify risks to U.S. financial stability that could arise from the material financial distress or failure, or ongoing activities, of large, interconnected SIFIs, or that could arise outside the financial services marketplace; (ii) promote market discipline by eliminating expectations that the U.S. government will shield shareholders, creditors, and counterparties from losses in the event of failure; and (iii) respond to emerging threats [added: to the stability of the U.S. financial system.]

Rewritten

[removed: The FSOC is responsible for facilitating regulatory coordination; information collection and sharing; designating nonbank financial companies for consolidated supervision by the Federal Reserve; designating] systemic financial market utilities and systemic payment, clearing, and settlement activities requiring prescribed risk management standards and heightened federal regulatory oversight; recommending stricter standards for SIFIs; and, together with the Federal Reserve, determining whether action should be taken to break up firms that pose a grave threat to U.S. financial stability.

Rewritten

At December 31, [removed: 2024,] [added: 2025,] we operated one full-service, FDIC-insured national bank subsidiary, KeyBank, and one national bank subsidiary that is limited to fiduciary activities.

Rewritten

Our securities brokerage and asset management subsidiaries are subject to supervision and regulation by the SEC, FINRA, and state securities regulators, and our insurance [removed: subsidiaries are] [added: agency subsidiary is] subject to regulation by the insurance regulatory authorities of the states in which [removed: they operate.][added: it operates.]

Rewritten

Regulatory [removed: capital requirements][added: Capital and Liquidity Requirements]

Rewritten

To address deficiencies in the international regulatory capital standards identified during the 2007-2009 global financial crisis, [removed: in 2010] the Basel Committee [added: in 2010] released comprehensive revisions to the international regulatory capital framework, commonly referred to as “Basel III.” The Basel III revisions are designed to strengthen the quality and quantity of regulatory capital, in part through the introduction of a Common Equity Tier 1 capital requirement; provide more comprehensive and robust risk coverage, particularly for securitization exposures, equities, and off-balance sheet positions; and address pro-cyclicality concerns through the implementation of capital [added: buffers.]

Rewritten

The proposed revisions to the Regulatory Capital Rules are discussed below under the heading [removed: “Recent regulatory] [added: “Regulatory] capital-related developments.” For purposes of the Regulatory Capital Rules, KeyCorp and KeyBank are treated as “standardized approach” banking organizations.

Rewritten

At December 31, [removed: 2024,] [added: 2025,] KeyCorp’s ratios under the fully phased-in Regulatory Capital Rules [removed: are] [added: were as] set forth in the following table.

Rewritten

| Ratios (including stress capital buffer) | | | Regulatory Minimum Requirement | | | Stress Capital Buffer (b) | | | Regulatory Minimum [removed: With] Stress Capital Buffer | | | [removed: KeyCorp December] [added: KeyCorp December] 31, [removed: 2024 (c)] [added: 2025] | | |

New in FY2025

The

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

As of December 31, 2025, 95% of employees earned $20 or more per hour.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| | | | East | | | 12,534 | | |

New in FY2025

| | | | West | | | 2,927 | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

BHC acquisition rules and permissible activities

New in FY2025

Source of strength doctrine

New in FY2025

Supervisory framework

New in FY2025

The FSOC is responsible for facilitating regulatory coordination; information collection and sharing; designating nonbank financial companies for consolidated supervision by the Federal Reserve; designating

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

The requirements applicable to Category IV firms pursuant to the Tailoring Rules are discussed below.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| Tier 1 Capital | | | 6.00 | | | 3.20 | | | 9.20 | | | 13.46 | | |

New in FY2025

| Total Capital | | | 8.00 | | | 3.20 | | | 11.20 | | | 15.70 | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

threshold ratios applicable to FDIC-insured depository institutions such as KeyBank.

New in FY2025

However, KeyBank will be subject to the supplementary leverage ratio if proposed revisions to the Regulatory Capital Rules are adopted.

New in FY2025

The federal banking agencies have indicated that they will be revising the Capital Proposal that was issued in July 2023, but it is uncertain what changes will be made to the proposal.

New in FY2025

The capital plan must include, among other things, an assessment of the expected uses and sources of capital over a nine-quarter planning horizon, a description of all planned capital actions over the planning horizon, a detailed description of the BHC’s process for assessing capital adequacy, a discussion of any expected changes to the BHC’s business plan that are likely to have a material impact on its capital adequacy or liquidity, and the BHC’s capital policy.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

The Federal Reserve conducts a supervisory stress test of the largest BHCs on an annual basis.

New in FY2025

Under the Tailoring Rules, the portion of the stress capital buffer for a Category IV firm based on the Federal Reserve’s stress test will be calculated biennially.

New in FY2025

During a year in which in which a Category IV firm does not undergo a supervisory stress test, the firm will receive an updated stress capital buffer that reflects the firm’s updated planned common stock dividends.

New in FY2025

If a rule change proposed by the Federal Reserve on April 17, 2025 is adopted, a firm’s stress capital buffer requirement will become effective on January 1 rather than October 1 in order to give firms more time to adjust to updated capital requirements.

New in FY2025

The adjusted stress capital buffer requirement would then remain in effect until the following December 31 unless the firm receives an updated stress capital buffer requirement from the Federal Reserve.

New in FY2025

KeyCorp’s updated stress capital buffer is 3.2% (based on the results of KeyCorp’s 2024 supervisory stress test and adjusted for KeyCorp’s planned common stock dividends as set forth in KeyCorp’s 2025 capital plan).

New in FY2025

On October 24, 2025, the Federal Reserve issued a proposal that would codify a process under which the Federal Reserve would be required to annually disclose and seek public comment on the models and scenarios used in the supervisory stress test.

New in FY2025

The Federal Reserve indicated that the proposal is intended to enhance the transparency and public accountability of the Federal Reserve’s supervisory stress test framework.

New in FY2025

The Federal Reserve also proposed revisions to reporting forms submitted by firms subject to the supervisory stress test to reduce burden and improve risk capture in the stress tests.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

over a one-year time horizon.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

On December 16, 2025, the FDIC issued an interim final rule to reduce the quarterly rate at which the special assessment will be collected from 3.36 basis points to 2.97 basis points in the eighth collection quarter (with an invoice payment date of March 30, 2026) in order to ensure that the amount collected will be approximately equal to the FDIC’s current estimate of the loss to the DIF from the use of the systemic risk exception.

New in FY2025

The interim final rule also provides that the FDIC will provide an offset to IDIs’ regular quarterly deposit insurance assessments if the aggregate amount collected exceeds losses following resolution of litigation between the FDIC and SVB’s parent company.

New in FY2025

The interim final rule further provides that upon the final termination of the receiverships, the FDIC will either (1) provide an offset to IDIs’ regular quarterly deposit insurance assessments if the amount collected exceeds losses or (2) collect from IDIs a one-time final shortfall assessment if losses exceed the amount collected.

New in FY2025

Comments on the interim final rule were due by January 20, 2026.

Dropped from FY2024

management, and capital markets needs of middle market clients within Key’s 15-state branch footprint.

Dropped from FY2024

We have steadily increased our starting minimum wage since 2015, and as of December 31, 2024, 93% of employees earned $20 or more per hour.

Dropped from FY2024

| | | | East | | | 12,399 | | |

Dropped from FY2024

| | | | West | | | 2,834 | | |

Dropped from FY2024

On January 23, 2025, Mohit (Mo) Ramani became Chief Risk Officer.

Dropped from FY2024

Darrin L.

Dropped from FY2024

Prior to that time, he served as Deputy Chief Risk Officer and Head of Enterprise Risk Management from August 2023 to December 2023 and Chief Enterprise Risk Officer from July 2022 to August 2023.

Dropped from FY2024

Prior to July 2022, he served as a National Bank Examiner with the OCC from March 1992 to March 2022.

Dropped from FY2024

She first joined the Company in 2002, holding a variety of accounting roles, before leaving to join FirstMerit Corporation in 2008.

Dropped from FY2024

She re-joined the Company in 2016.

Dropped from FY2024

Mohit Ramani (51) - Mr. Ramani became Chief Risk Officer and an executive officer of KeyCorp on January 23, 2025.

Dropped from FY2024

to the stability of the U.S. financial system.

Dropped from FY2024

buffers.

Dropped from FY2024

| Tier 1 Capital | | | 6.00 | | | 3.10 | | | 9.10 | | | 13.69 | | |

Dropped from FY2024

| Total Capital | | | 8.00 | | | 3.10 | | | 11.10 | | | 16.15 | | |

Dropped from FY2024

(c)Ratios reflect the five-year transition of CECL impacts on regulatory ratios.

Dropped from FY2024

Key elected the CECL phase-in option provided by regulatory guidance which delayed for two years the estimated impact of CECL on regulatory capital and phases it in over three years beginning in 2022.

Dropped from FY2024

Effective for the first quarter 2022, Key entered a three-year transition period, and the full impact of the CECL standard was phased-in to regulatory capital through December 31, 2024.

Dropped from FY2024

In the first quarter of 2025, CECL will be fully reflected in regulatory capital.

Dropped from FY2024

On a fully phased-in basis, Key’s Common Equity Tier 1 ratio would be reduced by five basis points.

Dropped from FY2024

Under the Capital Proposal, a Large Banking Organization would be required to calculate its risk-based capital ratios under both the expanded risk-based approach and the current standardized approach and would use the lower of the two.

Dropped from FY2024

All capital buffer requirements, including the stress capital buffer requirement, would apply regardless of whether the expanded risk-based approach or the existing standardized approach produces the lower ratio.

Dropped from FY2024

KeyCorp and KeyBank are Category IV banking organizations.

Dropped from FY2024

Category III and IV banking organizations would also be required to apply the same capital deductions and minority interest treatments that currently apply to Category I and Category II banking organizations.

Dropped from FY2024

The expanded total risk-weighted assets calculation used in the expanded risk-based approach would be phased in over a three-year period.

Dropped from FY2024

For Category III and IV banking organizations, the requirement to reflect AOCI in regulatory capital would also be phased in over a three-year period.

Dropped from FY2024

All other elements of the calculation of regulatory capital would apply on the effective date of a final rule if the proposal is adopted.

Dropped from FY2024

U.S. banking organizations are subject to regulatory liquidity requirements based on international liquidity standards established by the Basel Committee (the “Basel III liquidity framework”).

Dropped from FY2024

The Basel III liquidity framework establishes quantitative standards designed to ensure that a banking organization is appropriately positioned, from a balance sheet perspective, to satisfy its short- and long-term funding needs.

Dropped from FY2024

In addition, to address long-term liquidity risk, the Basel III liquidity framework established a net stable funding ratio (“Basel III NSFR”), calculated as the ratio of the amount of stable funding available to a banking organization to its required amount of stable funding.

Dropped from FY2024

Consistent with the Basel III LCR, the final rules implementing the Basel III LCR for U.S. banking organizations (the “Liquidity Coverage Rules”) established a minimum LCR for certain internationally active bank and nonbank financial companies (excluding KeyCorp), and a modified version of the LCR (“Modified LCR”) for BHCs and other depository institution holding companies with over $50 billion in consolidated assets that are not internationally active (including KeyCorp).

Dropped from FY2024

Under the Liquidity Coverage Rules, KeyCorp was required to calculate a Modified LCR on a monthly basis and was required to satisfy a minimum Modified LCR requirement of 100%.

Dropped from FY2024

KeyBank was not subject to the LCR or the Modified LCR under the Liquidity Coverage Rules.

Dropped from FY2024

EGRRCPA, enacted on May 24, 2018, raised the asset threshold above which the Federal Reserve is required to apply enhanced prudential standards to BHCs from $50 billion to $250 billion.

Dropped from FY2024

Under one of the Tailoring Rules, Category IV Firms with weighted short-term wholesale funding of less than $50 billion will not be subject to a modified LCR.

Dropped from FY2024

KeyCorp does not meet the $50 billion threshold and is not subject to the modified LCR or an LCR public disclosure requirement.

Dropped from FY2024

Under another Tailoring Rule, Category IV Firms (like KeyCorp) are required to conduct internal liquidity stress tests quarterly and are subject to simplified liquidity risk management requirements.

Dropped from FY2024

Category IV Firms are still required to maintain a liquidity buffer that is sufficient to meet the projected net stressed cash-flow need over a 30-day planning horizon under the firm’s internal liquidity stress test and remain subject to monthly tailored FR 2052a liquidity reporting requirements.

Dropped from FY2024

Under the final rules adopted by the federal banking agencies to implement the Basel III NSFR for U.S. banking organizations, certain banking organizations with more than $100 billion in total assets must maintain minimum amounts of stable funding to support their assets, commitments, and derivatives exposures over a one-year time horizon.

Dropped from FY2024

KeyCorp and KeyBank have also been required to conduct their own company-run stress tests to assess the impact of stress scenarios (including supervisor-provided baseline, adverse, and severely adverse scenarios and, for KeyCorp, one KeyCorp-defined baseline scenario and at least one KeyCorp-defined stress scenario) on their consolidated earnings, losses, and capital over a nine-quarter planning horizon, taking into account their current condition, risks, exposures, strategies, and activities.

An excerpt. Shown here: 40 of 102 rewritten, 40 of 158 added and 40 of 105 removed. The counts are complete. For every sentence, read Item 1. BUSINESS in the FY2025 filing and the FY2024 filing.

Item 3. LEGAL PROCEEDINGS

1 rewritten, 0 added, 7 removed, 0 unchanged

Rewritten

The information presented in the Legal Proceedings section of Note [removed: 22] [added: 19] (“Commitments, Contingent Liabilities, and Guarantees”) of the Notes to Consolidated Financial Statements is incorporated herein by reference.

Dropped from FY2024

On at least a quarterly basis, we assess our liabilities and contingencies in connection with outstanding legal proceedings utilizing the latest information available.

Dropped from FY2024

Where it is probable that we will incur a loss and the amount of the loss can be reasonably estimated, we record a liability in our consolidated financial statements.

Dropped from FY2024

These legal reserves may be increased or decreased to reflect any relevant developments on a quarterly basis.

Dropped from FY2024

Where a loss is not probable or the amount of the loss is not estimable, we have not accrued legal reserves, consistent with applicable accounting guidance.

Dropped from FY2024

Based on information currently available to us, advice of counsel, and available insurance coverage, we believe that our established reserves are adequate and any liabilities that may arise from outstanding legal proceedings will not have a material adverse effect on our consolidated financial condition.

Dropped from FY2024

We note, however, that in light of the inherent uncertainty in legal proceedings there can be no assurance that the ultimate resolution will not exceed established reserves.

Dropped from FY2024

As a result, the outcome of a particular matter or a combination of matters may be material to our results of operations for a particular period, depending upon the size of the loss or our income for that particular period.

Cover and table of contents

32 rewritten, 21 added, 15 removed, 132 unchanged

Rewritten

[removed: ![keylogoa11.jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g1.jpg)][added: ![keylogoa11.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g1.jpg)]

Rewritten

The aggregate market value of voting and non-voting common stock held by nonaffiliates of the Registrant was [removed: $13,402,865,321] [added: $19,378,924,449] (based on the June [removed: 28, 2024,] [added: 30, 2025,] closing price of KeyCorp Common Shares of [removed: $14.21] [added: $17.42] as reported on the New York Stock Exchange).

Rewritten

As of February 19, [removed: 2025,] [added: 2026,] there were [removed: 1,105,119,318] [added: 1,089,647,432] Common Shares outstanding.

Rewritten

Certain specifically designated portions of KeyCorp’s definitive Proxy Statement for its [removed: 2025] [added: 2026] Annual Meeting of Shareholders are incorporated by reference into Part III of this Form 10-K.

Rewritten

- breaches of security or failures of our technology systems due to technological or other [removed: factors, cybersecurity threats,] [added: factors] and [removed: increased risks resulting from remote work;][added: cybersecurity threats;]

Rewritten

- disruption of the U.S. [added: and global] financial [removed: system,] [added: system and markets,] including the impact of [removed: inflation] [added: inflation, tariffs or other trade policies, political instability, a prolonged shutdown of the U.S. government,] and a potential global economic downturn or recession;

Rewritten

- labor shortages and supply chain [removed: constraints, as well as the impact of inflation;][added: constraints;]

Rewritten

| ABO: Accumulated benefit obligation. ALCO: Asset/Liability Management Committee. ALLL: Allowance for loan and lease losses. A/LM: Asset/liability management. AML: Anti-money laundering. AOCI: Accumulated other comprehensive income (loss). [removed: APBO: Accumulated postretirement benefit obligation.] ASC: Accounting Standards Codification. ASU: Accounting Standards Update. ATMs: Automated teller machines. BSA: Bank Secrecy Act. BHCA: Bank Holding Company Act of 1956, as amended. BHCs: Bank holding companies. Board: KeyCorp Board of Directors. CAPM: Capital Asset Pricing Model. CCAR: Comprehensive Capital Analysis and Review. CECL: Current Expected Credit Losses. CFPB: Consumer Financial Protection Bureau, also known as the Bureau of Consumer Financial Protection. CFTC: Commodities Futures Trading Commission. CMBS: Commercial mortgage-backed securities. CMO: Collateralized mortgage obligation. Common Shares: KeyCorp common shares, $1 par value. [removed: CVA: Credit valuation adjustment.] DCF: Discounted cash flow. DIF: Deposit Insurance Fund of the FDIC. Dodd-Frank Act: Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. EAD: Exposure at default. EBITDA: Earnings before interest, taxes, depreciation, and amortization. EPS: Earnings per share. ERISA: Employee Retirement Income Security Act of 1974. ERM: Enterprise risk management. EVE: Economic value of equity. FASB: Financial Accounting Standards Board. FDIA: Federal Deposit Insurance Act, as amended. FDIC: Federal Deposit Insurance Corporation. Federal Reserve: Board of Governors of the Federal Reserve System. FHLB: Federal Home Loan Bank of Cincinnati. FHLMC: Federal Home Loan Mortgage Corporation. FICO: Fair Isaac Corporation. FINRA: Financial Industry Regulatory Authority. [removed: First Niagara: First Niagara Financial Group, Inc.] FNMA: Federal National Mortgage Association. FSOC: Financial Stability Oversight Council. FVA: Fair value of employee benefit plan assets. [removed: | | |] GAAP: U.S. generally accepted accounting principles. [added: | | |] GNMA: Government National Mortgage Association. [removed: HTC: Historic tax credit.] IDI: Insured depository institution. IRS: Internal Revenue Service. ISDA: International Swaps and Derivatives Association. KBCM: KeyBanc Capital Markets, Inc. KCC: Key Capital Corporation. KCDC: Key Community Development Corporation. KCIC: Key Community Investment Capital LLC. LCR: Liquidity coverage ratio. LGD: Loss given default. LIHTC: Low-income housing tax credit. LTV: Loan-to-value. Moody’s: Moody’s Investor Services, Inc. MTRM: Market & Treasury Risk Management. [removed: MRC: Market Risk Committee.] N/A: Not applicable. NAV: Net asset value. NFA: National Futures Association. N/M: Not meaningful. NMTC: New market tax credit. [removed: NPR: Notice of proposed rulemaking. NSF: Non-sufficient funds.] [added: NSFR: Net stable funding ratio.] NYSE: New York Stock Exchange. [added: OBBBA: One Big Beautiful Bill Act.] OCC: Office of the Comptroller of the Currency. OCI: Other comprehensive income (loss). OREO: Other real estate owned. PBO: Projected benefit obligation. PCCR: Purchased credit card relationship. PCD: Purchased credit deteriorated. PD: Probability of default. RMBS: Residential mortgage-backed securities. S&P: Standard and Poor’s Ratings Services, a Division of The McGraw-Hill Companies, Inc. SEC: U.S. Securities & Exchange Commission. Scotiabank: The Bank of Nova Scotia SIFIs: Systemically important financial institutions, including large, interconnected BHCs and nonbank financial companies designated by FSOC for supervision by the Federal Reserve. SOFR: Secured Overnight Financing Rate. TE: Taxable-equivalent. TROC: Treasury Risk Oversight Committee. U.S. Treasury: United States Department of the Treasury. VaR: Value at risk. VEBA: Voluntary Employee Beneficiary Association. VIE: Variable interest entity. | | |

Rewritten

[removed: 2024] [added: 2025] FORM 10-K ANNUAL REPORT

Rewritten

| 1A | | | | | | [Risk [removed: Factors](#idd77e622791e409386a5881552bd53ca_22)] [added: Factors](#ie465f29b4bf94803bdb45ae50fcba90f_22)] | | | [removed: [24](#idd77e622791e409386a5881552bd53ca_22)] [added: [25](#ie465f29b4bf94803bdb45ae50fcba90f_22)] | | |

Rewritten

| 1B | | | | | | [Unresolved Staff [removed: Comments](#idd77e622791e409386a5881552bd53ca_25)] [added: Comments](#ie465f29b4bf94803bdb45ae50fcba90f_52)] | | | [removed: [43](#idd77e622791e409386a5881552bd53ca_25)] [added: [44](#ie465f29b4bf94803bdb45ae50fcba90f_52)] | | |

Rewritten

| 3 | | | | | | [Legal [removed: Proceedings](#idd77e622791e409386a5881552bd53ca_34)] [added: Proceedings](#ie465f29b4bf94803bdb45ae50fcba90f_61)] | | | [removed: [46](#idd77e622791e409386a5881552bd53ca_34)] [added: [47](#ie465f29b4bf94803bdb45ae50fcba90f_61)] | | |

Rewritten

| 4 | | | | | | [Mine Safety [removed: Disclosures](#idd77e622791e409386a5881552bd53ca_37)] [added: Disclosures](#ie465f29b4bf94803bdb45ae50fcba90f_64)] | | | [removed: [46](#idd77e622791e409386a5881552bd53ca_37)] [added: [47](#ie465f29b4bf94803bdb45ae50fcba90f_64)] | | |

Rewritten

| 5 | | | | | | [Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity [removed: Securities](#idd77e622791e409386a5881552bd53ca_43)] [added: Securities](#ie465f29b4bf94803bdb45ae50fcba90f_70)] | | | [removed: [47](#idd77e622791e409386a5881552bd53ca_43)] [added: [48](#ie465f29b4bf94803bdb45ae50fcba90f_70)] | | |

Rewritten

| 7 | | | | | | [Management’s Discussion and Analysis of Financial Condition and Results of [removed: Operations](#idd77e622791e409386a5881552bd53ca_52)] [added: Operations](#ie465f29b4bf94803bdb45ae50fcba90f_79)] | | | [removed: [49](#idd77e622791e409386a5881552bd53ca_52)] [added: [50](#ie465f29b4bf94803bdb45ae50fcba90f_79)] | | |

Rewritten

| 7A | | | | | | [Quantitative and Qualitative Disclosures About Market [removed: Risk](#idd77e622791e409386a5881552bd53ca_199)] [added: Risk](#ie465f29b4bf94803bdb45ae50fcba90f_229)] | | | [removed: [98](#idd77e622791e409386a5881552bd53ca_199)] [added: [96](#ie465f29b4bf94803bdb45ae50fcba90f_229)] | | |

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| 8 | | | | | | [Financial Statements and Supplementary [removed: Data](#idd77e622791e409386a5881552bd53ca_202)] [added: Data](#ie465f29b4bf94803bdb45ae50fcba90f_232)] | | | [removed: [99](#idd77e622791e409386a5881552bd53ca_202)] [added: [97](#ie465f29b4bf94803bdb45ae50fcba90f_232)] | | |

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| | | | | | | [Management’s Annual Report on Internal Control over Financial [removed: Reporting](#idd77e622791e409386a5881552bd53ca_205)] [added: Reporting](#ie465f29b4bf94803bdb45ae50fcba90f_235)] | | | [removed: [100](#idd77e622791e409386a5881552bd53ca_205)] [added: [98](#ie465f29b4bf94803bdb45ae50fcba90f_235)] | | |

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| | | | | | | [Reports of Independent Registered Public Accounting [removed: Firm](#idd77e622791e409386a5881552bd53ca_208)] [added: Firm](#ie465f29b4bf94803bdb45ae50fcba90f_238)] | | | [removed: [101](#idd77e622791e409386a5881552bd53ca_208)] [added: [99](#ie465f29b4bf94803bdb45ae50fcba90f_238)] | | |

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| | | | | | | [Consolidated Financial Statements and Related [removed: Notes](#idd77e622791e409386a5881552bd53ca_214)] [added: Notes](#ie465f29b4bf94803bdb45ae50fcba90f_244)] | | | [removed: [105](#idd77e622791e409386a5881552bd53ca_214)] [added: [102](#ie465f29b4bf94803bdb45ae50fcba90f_244)] | | |

Rewritten

| | | | | | | [Consolidated Statements of Comprehensive [removed: Income](#idd77e622791e409386a5881552bd53ca_223)] [added: Income](#ie465f29b4bf94803bdb45ae50fcba90f_253)] | | | [removed: [107](#idd77e622791e409386a5881552bd53ca_223)] [added: [104](#ie465f29b4bf94803bdb45ae50fcba90f_253)] | | |

Rewritten

| | | | | | | [Consolidated Statements of Changes in [removed: Equity](#idd77e622791e409386a5881552bd53ca_226)] [added: Equity](#ie465f29b4bf94803bdb45ae50fcba90f_256)] | | | [removed: [108](#idd77e622791e409386a5881552bd53ca_226)] [added: [105](#ie465f29b4bf94803bdb45ae50fcba90f_256)] | | |

Rewritten

| | | | | | | [Consolidated Statements of Cash [removed: Flows](#idd77e622791e409386a5881552bd53ca_229)] [added: Flows](#ie465f29b4bf94803bdb45ae50fcba90f_259)] | | | [removed: [109](#idd77e622791e409386a5881552bd53ca_229)] [added: [106](#ie465f29b4bf94803bdb45ae50fcba90f_259)] | | |

Rewritten

| 9 | | | | | | [Changes in and Disagreements with Accountants on Accounting and Financial [removed: Disclosure](#idd77e622791e409386a5881552bd53ca_319)] [added: Disclosure](#ie465f29b4bf94803bdb45ae50fcba90f_355)] | | | [removed: [183](#idd77e622791e409386a5881552bd53ca_319)] [added: [176](#ie465f29b4bf94803bdb45ae50fcba90f_355)] | | |

Rewritten

| 9C | | | | | | [Disclosure Regarding Foreign Jurisdictions that Prevent [removed: Inspections](#idd77e622791e409386a5881552bd53ca_328)] [added: Inspections](#ie465f29b4bf94803bdb45ae50fcba90f_364)] | | | [removed: [183](#idd77e622791e409386a5881552bd53ca_328)] [added: [176](#ie465f29b4bf94803bdb45ae50fcba90f_364)] | | |

Rewritten

| 10 | | | | | | [Directors, Executive Officers and Corporate [removed: Governance](#idd77e622791e409386a5881552bd53ca_334)] [added: Governance](#ie465f29b4bf94803bdb45ae50fcba90f_370)] | | | [removed: [183](#idd77e622791e409386a5881552bd53ca_334)] [added: [176](#ie465f29b4bf94803bdb45ae50fcba90f_370)] | | |

Rewritten

| 12 | | | | | | [Security Ownership of Certain Beneficial Owners and Management and Related Stockholder [removed: Matters](#idd77e622791e409386a5881552bd53ca_340)] [added: Matters](#ie465f29b4bf94803bdb45ae50fcba90f_376)] | | | [removed: [184](#idd77e622791e409386a5881552bd53ca_340)] [added: [177](#ie465f29b4bf94803bdb45ae50fcba90f_376)] | | |

Rewritten

| 13 | | | | | | [Certain Relationships and Related Transactions, and Director [removed: Independence](#idd77e622791e409386a5881552bd53ca_343)] [added: Independence](#ie465f29b4bf94803bdb45ae50fcba90f_379)] | | | [removed: [184](#idd77e622791e409386a5881552bd53ca_343)] [added: [177](#ie465f29b4bf94803bdb45ae50fcba90f_379)] | | |

Rewritten

| 14 | | | | | | [Principal Accountant Fees and [removed: Services](#idd77e622791e409386a5881552bd53ca_346)] [added: Services](#ie465f29b4bf94803bdb45ae50fcba90f_382)] | | | [removed: [184](#idd77e622791e409386a5881552bd53ca_346)] [added: [177](#ie465f29b4bf94803bdb45ae50fcba90f_382)] | | |

Rewritten

| 15 | | | | | | [Exhibits and Financial Statement [removed: Schedules](#idd77e622791e409386a5881552bd53ca_352)] [added: Schedules](#ie465f29b4bf94803bdb45ae50fcba90f_388)] | | | [removed: [184](#idd77e622791e409386a5881552bd53ca_352)] [added: [177](#ie465f29b4bf94803bdb45ae50fcba90f_388)] | | |

Rewritten

| | | | | | | [(a) (1) Financial Statements — See listing in Item 8 [removed: above](#idd77e622791e409386a5881552bd53ca_355)] [added: above](#ie465f29b4bf94803bdb45ae50fcba90f_391)] | | | [removed: [184](#idd77e622791e409386a5881552bd53ca_355)] [added: [177](#ie465f29b4bf94803bdb45ae50fcba90f_391)] | | |

Rewritten

| | | | | | | [(a) (2) Financial Statement Schedules — None [removed: required](#idd77e622791e409386a5881552bd53ca_358)] [added: required](#ie465f29b4bf94803bdb45ae50fcba90f_394)] | | | [removed: [185](#idd77e622791e409386a5881552bd53ca_358)] [added: [178](#ie465f29b4bf94803bdb45ae50fcba90f_394)] | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

December 31, 2025

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

- damage to our reputation;

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| 1 | | | | | | [Business](#ie465f29b4bf94803bdb45ae50fcba90f_19) | | | [6](#ie465f29b4bf94803bdb45ae50fcba90f_19) | | |

New in FY2025

| 1C | | | | | | [Cybersecurity](#ie465f29b4bf94803bdb45ae50fcba90f_55) | | | [44](#ie465f29b4bf94803bdb45ae50fcba90f_55) | | |

New in FY2025

| 2 | | | | | | [Properties](#ie465f29b4bf94803bdb45ae50fcba90f_58) | | | [47](#ie465f29b4bf94803bdb45ae50fcba90f_58) | | |

New in FY2025

| 6 | | | | | | [RESERVED](#ie465f29b4bf94803bdb45ae50fcba90f_73) | | | [49](#ie465f29b4bf94803bdb45ae50fcba90f_73) | | |

New in FY2025

| | | | | | | [Consolidated Balance Sheets](#ie465f29b4bf94803bdb45ae50fcba90f_247) | | | [102](#ie465f29b4bf94803bdb45ae50fcba90f_247) | | |

New in FY2025

| | | | | | | [Consolidated Statements of Income](#ie465f29b4bf94803bdb45ae50fcba90f_250) | | | [103](#ie465f29b4bf94803bdb45ae50fcba90f_250) | | |

New in FY2025

| | | | | | | [Notes to Consolidated Financial Statements](#ie465f29b4bf94803bdb45ae50fcba90f_262) | | | [107](#ie465f29b4bf94803bdb45ae50fcba90f_265) | | |

New in FY2025

| 9A | | | | | | [Controls and Procedures](#ie465f29b4bf94803bdb45ae50fcba90f_358) | | | [176](#ie465f29b4bf94803bdb45ae50fcba90f_358) | | |

New in FY2025

| 9B | | | | | | [Other Information](#ie465f29b4bf94803bdb45ae50fcba90f_361) | | | [176](#ie465f29b4bf94803bdb45ae50fcba90f_361) | | |

New in FY2025

| 11 | | | | | | [Executive Compensation](#ie465f29b4bf94803bdb45ae50fcba90f_373) | | | [177](#ie465f29b4bf94803bdb45ae50fcba90f_373) | | |

New in FY2025

| | | | | | | [(a) (3) Exhibits](#ie465f29b4bf94803bdb45ae50fcba90f_397) | | | [179](#ie465f29b4bf94803bdb45ae50fcba90f_397) | | |

New in FY2025

| 16 | | | | | | [Form 10-K Summary](#ie465f29b4bf94803bdb45ae50fcba90f_400) | | | [182](#ie465f29b4bf94803bdb45ae50fcba90f_400) | | |

New in FY2025

| | | | | | | [Signatures](#ie465f29b4bf94803bdb45ae50fcba90f_403) | | | [183](#ie465f29b4bf94803bdb45ae50fcba90f_403) | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Dropped from FY2024

December 31, 2024

Dropped from FY2024

- our ability to manage reputational risk, including risks related to corporate responsibility and sustainability efforts;

Dropped from FY2024

| 1 | | | | | | [Business](#idd77e622791e409386a5881552bd53ca_19) | | | [6](#idd77e622791e409386a5881552bd53ca_19) | | |

Dropped from FY2024

| 1C | | | | | | [Cybersecurity](#idd77e622791e409386a5881552bd53ca_28) | | | [43](#idd77e622791e409386a5881552bd53ca_28) | | |

Dropped from FY2024

| 2 | | | | | | [Properties](#idd77e622791e409386a5881552bd53ca_31) | | | [46](#idd77e622791e409386a5881552bd53ca_31) | | |

Dropped from FY2024

| 6 | | | | | | [RESERVED](#idd77e622791e409386a5881552bd53ca_46) | | | [48](#idd77e622791e409386a5881552bd53ca_46) | | |

Dropped from FY2024

| | | | | | | [Consolidated Balance Sheets](#idd77e622791e409386a5881552bd53ca_217) | | | [105](#idd77e622791e409386a5881552bd53ca_217) | | |

Dropped from FY2024

| | | | | | | [Consolidated Statements of Income](#idd77e622791e409386a5881552bd53ca_220) | | | [106](#idd77e622791e409386a5881552bd53ca_220) | | |

Dropped from FY2024

| | | | | | | [Notes to Consolidated Financial Statements](#idd77e622791e409386a5881552bd53ca_232) | | | [110](#idd77e622791e409386a5881552bd53ca_235) | | |

Dropped from FY2024

| 9A | | | | | | [Controls and Procedures](#idd77e622791e409386a5881552bd53ca_322) | | | [183](#idd77e622791e409386a5881552bd53ca_322) | | |

Dropped from FY2024

| 9B | | | | | | [Other Information](#idd77e622791e409386a5881552bd53ca_325) | | | [183](#idd77e622791e409386a5881552bd53ca_325) | | |

Dropped from FY2024

| 11 | | | | | | [Executive Compensation](#idd77e622791e409386a5881552bd53ca_337) | | | [184](#idd77e622791e409386a5881552bd53ca_337) | | |

Dropped from FY2024

| | | | | | | [(a) (3) Exhibits](#idd77e622791e409386a5881552bd53ca_361) | | | [186](#idd77e622791e409386a5881552bd53ca_361) | | |

Dropped from FY2024

| 16 | | | | | | [Form 10-K Summary](#idd77e622791e409386a5881552bd53ca_364) | | | [189](#idd77e622791e409386a5881552bd53ca_364) | | |

Dropped from FY2024

| | | | | | | [Signatures](#idd77e622791e409386a5881552bd53ca_367) | | | [190](#idd77e622791e409386a5881552bd53ca_367) | | |

Item 1C. CYBERSECURITY

31 rewritten, 12 added, 23 removed, 81 unchanged

Rewritten

penetration testing, monitoring of vendor vulnerability notices and patch releases, [removed: scanning of systems] [added: firewalls] and [removed: emails][added: intrusion detection and prevention systems, and dedicated security personnel.]

Rewritten

identifying, and managing cybersecurity risk across the organization in support of the IS Program is a cross-functional effort that requires collaboration and direction from all lines of defense – the lines of business and support functions (First Line of Defense), Risk Management (Second Line of Defense), and [removed: the Risk Review Group (RRG),] Key’s [removed: internal audit] [added: Internal Audit (IA)] function (Third Line of Defense):

Rewritten

Operational Risk Management performs review and challenge of controls, monitors the operational [added: and technology] risk [removed: profile,] [added: profiles,] and ensures Key operates within its operational [added: and technology] risk appetite.

Rewritten

[removed: The RRG] [added: IA] reviews and evaluates the scope and breadth of security activities throughout Key and the effectiveness of the IS Program.

Rewritten

[removed: RRG] [added: IA] conducts independent internal [added: audits on Key’s]

Rewritten

[removed: audits on Key’s] LOBs, operations, information systems, and technologies.

Rewritten

[removed: RRG] [added: IA] shares the results of its audits with the LOB management, Key’s Operational and Compliance Risk Management Groups, the Board’s Audit Committee, and banking regulators.

Rewritten

[removed: Key] [added: We] also [removed: engages] [added: engage] external [removed: advisors] [added: providers] periodically to perform [added: a maturity assessment of the IS Program against industry cybersecurity frameworks and to perform] security posture assessments of our environment to proactively identify weakness within our security policy and/or configurations.

Rewritten

Key is also subject to cybersecurity and privacy regulatory exams, as required by law for financial [removed: institutions.][added: institutions operating in the U.S.]

Rewritten

The Board’s Risk Committee exercises primary oversight over enterprise-wide risk at Key, including [removed: operational] [added: technology] risk, which includes [removed: cybersecurity risk,] [added: (but is not limited to) cybersecurity, business resiliency,] and [added: other technology-related risks, and] provides oversight of management’s activities related to [removed: cybersecurity risk.][added: the same.]

Rewritten

The Board’s Technology [removed: Committee] [added: Committee, in consultation with the Risk Committee,] provides additional oversight of [removed: management’s activities related to Key’s technology strategic investment plan, cybersecurity investments, and major technology vendor relationships] [added: the technology-related risks listed above,] and is expected to escalate to the Risk Committee on certain risk management issues.

Rewritten

The CISO provides [added: regular] updates [removed: to the Audit Committee] on cybersecurity matters [removed: at each regularly scheduled] [added: to the Audit] Committee [removed: meeting] (six times in [removed: 2024).][added: 2025).]

Rewritten

[removed: The CISO’s update to the Committee generally] [added: These updates typically] address the cybersecurity threat landscape, information security trends, strategic initiatives related to information security, and cybersecurity program reviews.

Rewritten

The CISO also [added: provides regular] updates [added: to] the Risk Committee on cybersecurity matters [removed: and on] [added: as well as] Key’s compliance with the Gramm-Leach-Bliley Act [removed: on an annual basis and presents the Information Security Policy for approval.][added: (at least]

Rewritten

[removed: The] [added: In addition, the] CISO, [removed: along] [added: together] with Key’s Deputy CISO, [removed: also report] [added: reports] annually to the Technology Committee to [removed: obtain] [added: seek] approval [removed: on] [added: of] Key’s Cyber Strategy and Investment Plan.

Rewritten

Key’s Deputy CISO leads the Corporate Information Security function, including [removed: the] Cyber [removed: Defense Center,] [added: Defense,] Identity

Rewritten

& Access [removed: Management Operations,] [added: Management,] Information Security Governance and Data Protection, and Security Architecture, Engineering and Platform Operations.

Rewritten

The Deputy CISO has over [removed: 17] [added: 18] years of cybersecurity and technology risk management experience across financial services and retail, previously served as the Head of Information Security Governance within KeyCorp’s Corporate Information Security group, as well as the Head of Cybersecurity and Technology Risk Oversight within KeyCorp’s Risk Management group.

Rewritten

[removed: He] [added: The Deputy CISO] holds a bachelor’s degree in Finance and Management Information Systems and an MBA.

Rewritten

[added: At the management level, our ERM Committee, chaired by the Chief Risk] Officer and comprising other senior level executives, including the Chief Information Officer, reports to the Board’s [added: Risk Committee and supports the management of all risks by providing governance, direction, oversight and high-level management of risk.]

Rewritten

[added: The ERM Committee serves as a] senior level forum for review and discussion of material [removed: operational] risk issues, including cybersecurity [removed: risk, and][added: risk.]

Rewritten

[added: The Operational Risk Committee also reports to the Board’s Risk Committee and provides governance, direction, and oversight of] operational [removed: risk,] [added: risks,] including [removed: cybersecurity risk,] [added: technology risks,] and includes senior management representation from the LOB and [added: support areas.]

Rewritten

The [removed: CISO] [added: Chief Information Officer] is a voting member of the Operational Risk Committee.

Rewritten

The Operational Risk Committee also includes [removed: subcommittees which, among other things, address security issues][added: subcommittees, including the Security & Technology Committee (the “SecTec Committee”).]

Rewritten

[added: The CPO is] licensed to practice law in the state of Ohio and has obtained the CIPP/US certification through the International

Rewritten

The CPO and Privacy team have the authority to escalate privacy risks to the [added: Board.]

Rewritten

The Privacy and Information Security teams work together to implement controls around how personally [added: identifiable information is managed and protected and to comply with applicable laws and regulations.]

Rewritten

[added: As discussed above in “Cybersecurity Risk Management,” Internal Audit shares the results of its independent internal] audits of security activities at Key and the effectiveness of the IS Program with the line of business management, [added: Key’s Operational and Compliance Risk Management Groups, the Board’s Audit Committee, and]

Rewritten

[added: banking] regulators.

Rewritten

Any identified gaps are risk rated, issued a due date for remediation, and tracked through completion of [added: remediation.]

Rewritten

Remediation is then verified by [removed: the RRG.][added: IA.]

New in FY2025

and increasing sophistication of cybersecurity threats and geopolitical events, as well as the fact that threat actors frequently target technologies and systems commonly used by us and our clients.

New in FY2025

In addition, our use of emerging technology-based products and services, including cloud computing and artificial intelligence may introduce new and evolving cybersecurity risks and may create additional avenues for exploitation by threat actors.

New in FY2025

- Third Line of Defense – Internal Audit (IA).

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

Annually, we benchmark ourselves against industry-leading frameworks, such as the National Institute of Standards and Technology Cybersecurity Framework and the Cyber Risk Institute Profile.

New in FY2025

The Technology Committee also oversees major technology investments supporting Key’s strategic objectives in areas such as cybersecurity, fraud and data, project management, technology strategy, technology innovation, and emerging technology trends.

New in FY2025

The Board’s Audit Committee also shares in oversight of cybersecurity risk.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

annually) and presents the Information Security Policy for Risk Committee approval.

New in FY2025

The CISO provides additional updates to the Board and its committees as circumstances warrant.

New in FY2025

The SecTec Committee is responsible for ensuring a cohesive and coordinated approach to security and technology risk management and provides an enterprise-wide perspective of security and technology risk management.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Dropped from FY2024

and sophistication of cybersecurity threats and geopolitical events, as well as due to the expanding use of Internet and mobile banking and other technology-based products and services utilized by us and our clients, including products and services that utilize the cloud and artificial intelligence (AI), among other emerging technologies.

Dropped from FY2024

for malware and other vulnerabilities, firewalls and intrusion detection and prevention systems, and dedicated

Dropped from FY2024

security personnel.

Dropped from FY2024

- Third Line of Defense – Risk Review Group (RRG).

Dropped from FY2024

Key engages external providers periodically to perform a maturity assessment of the IS Program against industry cybersecurity frameworks.

Dropped from FY2024

The Board’s Audit Committee monitors and exercises oversight over cybersecurity risk as part of its joint oversight of operational risk with the Risk Committee.

Dropped from FY2024

The CISO provides updates to the Board as needs arise and from time to time.

Dropped from FY2024

At the management level, our Enterprise Risk Management (ERM) Committee, chaired by the Chief Executive

Dropped from FY2024

Risk Committee and is responsible for managing risk, including cybersecurity risk.

Dropped from FY2024

The ERM Committee serves as a

Dropped from FY2024

receives regular updates from the CISO regarding cybersecurity risk.

Dropped from FY2024

The ERM Committee directly oversees the

Dropped from FY2024

Operational Risk Committee, which provides governance, direction, oversight, and high-level management of

Dropped from FY2024

support areas.

Dropped from FY2024

and concerns, pursue security-related program enhancements, address fraud trends, provide input on fraud

Dropped from FY2024

strategy, weigh the impacts of fraud risk on customers, business clients, and the LOB, and cascades awareness of

Dropped from FY2024

fraud risks across Key.

Dropped from FY2024

He is

Dropped from FY2024

Board.

Dropped from FY2024

identifiable information is managed and protected and to comply with applicable laws and regulations.

Dropped from FY2024

As discussed above in “Cybersecurity Risk Management,” the RRG shares the results of its independent internal

Dropped from FY2024

Key’s Operational and Compliance Risk Management Groups, the Board’s Audit Committee, and banking

Dropped from FY2024

remediation.

Item 2. PROPERTIES

3 rewritten, 0 added, 0 removed, 3 unchanged

Rewritten

At December 31, [removed: 2024,] [added: 2025,] Key leased approximately 375,414 square feet of the complex, encompassing the first floor branch, the 2nd, 3rd and 5th through 9th office floors, the 12th floor, and the 54th through 56th floors of the 57-story Key Center.

Rewritten

In addition, Key [removed: owned] [added: owns] two buildings in Brooklyn, Ohio, with office space that it operated from and totaling 584,930 square feet at December 31, [removed: 2024.][added: 2025.]

Rewritten

As of the same date, KeyBank owned [removed: 410] [added: 408] branches and leased [removed: 534] [added: 532] branches.

Item 4. MINE SAFETY DISCLOSURES

0 rewritten, 1 added, 0 removed, 2 unchanged

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Item 5. MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

7 rewritten, 20 added, 10 removed, 15 unchanged

Rewritten

| Discussion of dividends in the section captioned “Capital — Dividends” | | | [removed: [73](#idd77e622791e409386a5881552bd53ca_112)] [added: [71](#ie465f29b4bf94803bdb45ae50fcba90f_142)] | | |

Rewritten

| Discussion of our common shares, shareholder information, and repurchase activities in the section captioned “Capital — Common Shares outstanding” | | | [removed: [73](#idd77e622791e409386a5881552bd53ca_112)] [added: [71](#ie465f29b4bf94803bdb45ae50fcba90f_142)] | | |

Rewritten

The following graph compares the price performance of our Common Shares (based on an initial investment of $100 on December 31, [removed: 2019,] [added: 2020,] and assuming reinvestment of dividends) with that of the S&P 500 Index and a group of other banks that constitute our peer group.

Rewritten

During [removed: 2024,] [added: 2025,] Key repurchased [removed: $28] [added: $35] million of shares related to equity compensation programs.

Rewritten

The following table summarizes our repurchases of our [removed: Common Shares] [added: common shares] for the three months ended December 31, [removed: 2024.][added: 2025.]

Rewritten

See Note [removed: 24] [added: 21] (“Shareholders' Equity”) for more information regarding share repurchases.

Rewritten

| Calendar month | | | Total number of shares repurchased(a) | | | Average price paid per share | | | Total number of shares purchased as part of publicly announced plans or programs | | | Dollar value of shares that may yet be purchased as part of publicly announced plans or programs [removed: (b)] | | | | | |

New in FY2025

![2025 stock performance graph.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g3.jpg)

New in FY2025

| | | | | | | | | | | | | | | | | | | | | | | | |

New in FY2025

| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |

New in FY2025

| Assumes $100 investment at close of market on December 31, 2020, and reinvestment of dividends. Total return = price change | | | | | | | | | | | | | | | | | | | | | | | |

New in FY2025

| | | | Base Period | | | 2021 | | | 2022 | | | 2023 | | | 2024 | | | 2025 | | | 5-year compound growth rate | | |

New in FY2025

| KeyCorp | | | $ | 100 | | $ | 145.92 | | $ | 114.27 | | $ | 101.10 | | $ | 126.73 | | $ | 159.96 | | 12.85 | | % |

New in FY2025

| S&P 500 | | | 100 | | | 128.71 | | | 105.40 | | | 133.10 | | | 166.40 | | | 196.16 | | | 15.96 | | % |

New in FY2025

| Peer Companies | | | 100 | | | 133.52 | | | 110.70 | | | 109.38 | | | 138.10 | | | 161.52 | | | 11.69 | | % |

New in FY2025

| | | | | | | | | | | | | | | | | | | | | | | | |

New in FY2025

On March 13, 2025, our Board of Directors authorized a share repurchase program pursuant to which we may purchase up to $1.0 billion of KeyCorp common shares, in the open market or in privately negotiated transactions.

New in FY2025

During the fourth quarter of 2025, we began repurchasing shares under the share repurchase program.

New in FY2025

The timing and price of repurchases as well as the actual number of shares repurchased under the program will be at the discretion of KeyCorp and will depend on a variety of factors, including general market conditions, the stock price, regulatory requirements and limitations, corporate liquidity requirements, and other factors.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

As contemplated by the Investment Agreement, dated as of August 12, 2024, between KeyCorp and Scotiabank, in February 2025, we entered into an agreement with Scotiabank to permit Scotiabank to participate, through a periodic “true-up” right, in any repurchase by KeyCorp of its common stock on a *pro rata* basis.

New in FY2025

In the fourth quarter of 2025, Key completed $200 million, or approximately 11.1 million shares, in share repurchases including $17 million, or approximately 0.9 million shares, from Scotiabank pursuant to our repurchase agreement described above.

New in FY2025

We repurchased less than $1 million of shares related to equity compensation programs in the fourth quarter of 2025.

New in FY2025

| October 1 - 31 | | | 3,862,365 | | | $ | 17.51 | | 3,862,365 | | | $ | 932,387,436 | | | | |

New in FY2025

| November 1 - 30 | | | 4,936,115 | | | 17.53 | | | 4,935,995 | | | 845,836,562 | | | | | |

New in FY2025

| December 1 - 31 | | | 2,311,170 | | | 20.19 | | | 2,310,402 | | | 799,200,798 | | | | | |

New in FY2025

| Total | | | 11,109,650 | | | $ | 18.08 | | 11,108,762 | | | | | | | | |

Dropped from FY2024

![2024 Total Returns graph .jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g3.jpg)

Dropped from FY2024

We did not complete any open market share repurchases in 2024, and have no Board-approved repurchase authorizations outstanding.

Dropped from FY2024

On August 30, 2024, KeyCorp issued 47,829,359 Common Shares for approximately $821 million in gross proceeds to Scotiabank pursuant to the first closing under the Investment Agreement.

Dropped from FY2024

On December 27, 2024, Scotiabank completed the second and final purchase of 115,042,316 Common Shares under the Investment Agreement with an investment of approximately $2.0 billion in gross proceeds.

Dropped from FY2024

These acquisitions were exempt from registration under the Securities Act of 1933, as amended (“Securities Act”), by virtue of the exemption provided by Section 4(a)(s) of the Securities Act.

Dropped from FY2024

| October 1 - 31 | | | 236 | | | $ | 17.21 | | — | | | $ | — | | | | |

Dropped from FY2024

| November 1 - 30 | | | 103,712 | | | 19.49 | | | — | | | — | | | | | |

Dropped from FY2024

| December 1 -30 | | | 262 | | | 18.84 | | | — | | | — | | | | | |

Dropped from FY2024

| Total | | | 104,210 | | | $ | 19.48 | | — | | | | | | | | |

Dropped from FY2024

We did not complete any open market share repurchases in the fourth quarter of 2024.

Item 6. [RESERVED]

0 rewritten, 1 added, 0 removed, 0 unchanged

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

1,217 rewritten, 636 added, 434 removed, 1,922 unchanged

Rewritten

| [Management’s Annual Report on Internal Control over Financial [removed: Reporting](#idd77e622791e409386a5881552bd53ca_205)] [added: Reporting](#ie465f29b4bf94803bdb45ae50fcba90f_235)] | | | [removed: [100](#idd77e622791e409386a5881552bd53ca_205)] [added: [98](#ie465f29b4bf94803bdb45ae50fcba90f_235)] | | |

Rewritten

| [Report of Independent Registered Public Accounting Firm on Internal Control over Financial [removed: Reporting](#idd77e622791e409386a5881552bd53ca_208)] [added: Reporting](#ie465f29b4bf94803bdb45ae50fcba90f_238)] | | | [removed: [101](#idd77e622791e409386a5881552bd53ca_208)] [added: [99](#ie465f29b4bf94803bdb45ae50fcba90f_238)] | | |

Rewritten

| [Report of Independent Registered Public Accounting [removed: Firm](#idd77e622791e409386a5881552bd53ca_211)] [added: Firm](#ie465f29b4bf94803bdb45ae50fcba90f_241)] (PCAOB ID: 42) | | | [removed: [102](#idd77e622791e409386a5881552bd53ca_211)] [added: [100](#ie465f29b4bf94803bdb45ae50fcba90f_241)] | | |

Rewritten

| [Consolidated Statements of Comprehensive [removed: Income](#idd77e622791e409386a5881552bd53ca_223)] [added: Income](#ie465f29b4bf94803bdb45ae50fcba90f_253)] | | | [removed: [107](#idd77e622791e409386a5881552bd53ca_223)] [added: [104](#ie465f29b4bf94803bdb45ae50fcba90f_253)] | | |

Rewritten

| [Consolidated Statements of Changes in [removed: Equity](#idd77e622791e409386a5881552bd53ca_226)] [added: Equity](#ie465f29b4bf94803bdb45ae50fcba90f_256)] | | | [removed: [108](#idd77e622791e409386a5881552bd53ca_226)] [added: [105](#ie465f29b4bf94803bdb45ae50fcba90f_256)] | | |

Rewritten

| [Consolidated Statements of Cash [removed: Flows](#idd77e622791e409386a5881552bd53ca_229)] [added: Flows](#ie465f29b4bf94803bdb45ae50fcba90f_259)] | | | [removed: [109](#idd77e622791e409386a5881552bd53ca_229)] [added: [106](#ie465f29b4bf94803bdb45ae50fcba90f_259)] | | |

Rewritten

| [Note 1. Summary of Significant Accounting [removed: Policies](#idd77e622791e409386a5881552bd53ca_235)] [added: Policies](#ie465f29b4bf94803bdb45ae50fcba90f_265)] | | | [removed: [110](#idd77e622791e409386a5881552bd53ca_235)] [added: [107](#ie465f29b4bf94803bdb45ae50fcba90f_265)] | | |

Rewritten

| [Note 2. Earnings Per Common [removed: Share](#idd77e622791e409386a5881552bd53ca_238)] [added: Share](#ie465f29b4bf94803bdb45ae50fcba90f_268)] | | | [removed: [122](#idd77e622791e409386a5881552bd53ca_238)] [added: [118](#ie465f29b4bf94803bdb45ae50fcba90f_268)] | | |

Rewritten

[removed: | [Note 3. Restrictions] [added: Restrictions] on Cash, [removed: Dividends] [added: Dividends,] and Lending [removed: Activities](#idd77e622791e409386a5881552bd53ca_241) | | | [122](#idd77e622791e409386a5881552bd53ca_241) | | |][added: Activities]

Rewritten

| [removed: [Note 6.] [added: [Note](#ie465f29b4bf94803bdb45ae50fcba90f_283) [5](#ie465f29b4bf94803bdb45ae50fcba90f_283)[.] Fair Value [removed: Measurements](#idd77e622791e409386a5881552bd53ca_250)] [added: Measurements](#ie465f29b4bf94803bdb45ae50fcba90f_283)] | | | [removed: [133](#idd77e622791e409386a5881552bd53ca_250)] [added: [131](#ie465f29b4bf94803bdb45ae50fcba90f_283)] | | |

Rewritten

| [removed: [Note 8.] [added: [Note](#ie465f29b4bf94803bdb45ae50fcba90f_289) [7](#ie465f29b4bf94803bdb45ae50fcba90f_289)[.] Derivatives and Hedging [removed: Activities](#idd77e622791e409386a5881552bd53ca_256)] [added: Activities](#ie465f29b4bf94803bdb45ae50fcba90f_289)] | | | [removed: [144](#idd77e622791e409386a5881552bd53ca_256)] [added: [139](#ie465f29b4bf94803bdb45ae50fcba90f_289)] | | |

Rewritten

| [removed: [Note 9.] [added: [Note](#ie465f29b4bf94803bdb45ae50fcba90f_292) [8](#ie465f29b4bf94803bdb45ae50fcba90f_292)[.] Mortgage Servicing [removed: Assets](#idd77e622791e409386a5881552bd53ca_259)] [added: Assets](#ie465f29b4bf94803bdb45ae50fcba90f_292)] | | | [removed: [150](#idd77e622791e409386a5881552bd53ca_259)] [added: [144](#ie465f29b4bf94803bdb45ae50fcba90f_292)] | | |

Rewritten

| [Note [removed: 12.] [added: 1](#ie465f29b4bf94803bdb45ae50fcba90f_301)[1](#ie465f29b4bf94803bdb45ae50fcba90f_301)[.] Goodwill and Other Intangible [removed: Assets](#idd77e622791e409386a5881552bd53ca_268)] [added: Assets](#ie465f29b4bf94803bdb45ae50fcba90f_301)] | | | [removed: [155](#idd77e622791e409386a5881552bd53ca_268)] [added: [150](#ie465f29b4bf94803bdb45ae50fcba90f_301)] | | |

Rewritten

| [removed: [Note 22.] [added: [Note](#ie465f29b4bf94803bdb45ae50fcba90f_334) [19](#ie465f29b4bf94803bdb45ae50fcba90f_334)[.] Commitments, Contingent Liabilities, and [removed: Guarantees](#idd77e622791e409386a5881552bd53ca_298)] [added: Guarantees](#ie465f29b4bf94803bdb45ae50fcba90f_334)] | | | [removed: [172](#idd77e622791e409386a5881552bd53ca_298)] [added: [165](#ie465f29b4bf94803bdb45ae50fcba90f_334)] | | |

Rewritten

| [Note [removed: 23.] [added: 2](#ie465f29b4bf94803bdb45ae50fcba90f_337)[0](#ie465f29b4bf94803bdb45ae50fcba90f_337)[.] Accumulated Other Comprehensive [removed: Income](#idd77e622791e409386a5881552bd53ca_301)] [added: Income](#ie465f29b4bf94803bdb45ae50fcba90f_337)] | | | [removed: [174](#idd77e622791e409386a5881552bd53ca_301)] [added: [168](#ie465f29b4bf94803bdb45ae50fcba90f_337)] | | |

Rewritten

| [Note [removed: 26.] [added: 2](#ie465f29b4bf94803bdb45ae50fcba90f_349)[4](#ie465f29b4bf94803bdb45ae50fcba90f_349)[.] Condensed Financial Information of the Parent [removed: Company](#idd77e622791e409386a5881552bd53ca_313)] [added: Company](#ie465f29b4bf94803bdb45ae50fcba90f_349)] | | | [removed: [180](#idd77e622791e409386a5881552bd53ca_313)] [added: [173](#ie465f29b4bf94803bdb45ae50fcba90f_349)] | | |

Rewritten

| [Note [removed: 27.] [added: 2](#ie465f29b4bf94803bdb45ae50fcba90f_352)[5](#ie465f29b4bf94803bdb45ae50fcba90f_352)[.] Revenue from Contracts with [removed: Customers](#idd77e622791e409386a5881552bd53ca_316)] [added: Customers](#ie465f29b4bf94803bdb45ae50fcba90f_352)] | | | [removed: [182](#idd77e622791e409386a5881552bd53ca_316)] [added: [175](#ie465f29b4bf94803bdb45ae50fcba90f_352)] | | |

Rewritten

During [removed: 2024,] [added: 2025,] the Audit Committee of the Board of Directors met regularly with Management, internal audit, and the independent registered public accounting firm, Ernst & Young LLP, to review the scope of their audits and to discuss the evaluation of internal accounting controls and financial reporting matters.

Rewritten

This committee’s purpose is to design and maintain disclosure controls and procedures to ensure that material information relating to the financial and operating condition of KeyCorp is properly reported to its Chief Executive Officer, Chief Financial Officer, [removed: General] [added: Chief] Auditor, and the Audit Committee of the Board of Directors in connection with the preparation and filing of periodic reports and the certification of those reports by the Chief Executive Officer and the Chief Financial Officer.

Rewritten

Management assessed, with participation of [removed: the] KeyCorp’s Chief Executive Officer and Chief Financial Officer, the effectiveness of our internal control and procedures over financial reporting using criteria described in “Internal Control - Integrated Framework,” issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework).

Rewritten

Based on that assessment, we believe we maintained an effective system of internal control over financial reporting as of December 31, [removed: 2024.][added: 2025.]

Rewritten

KeyCorp's internal control over financial reporting as of December 31, [removed: 2024,] [added: 2025,] has been audited by Ernst & Young LLP, an independent registered public accounting firm, as stated in their accompanying report dated February [removed: 21, 2025.][added: 23, 2026.]

Rewritten

[removed: ![GormanSig.jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g45.jpg)] [added: ![GormanSig.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g19.jpg)] ![CLARK [removed: signature.jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g46.jpg)][added: signature.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g20.jpg)]

Rewritten

We have audited KeyCorp’s internal control over financial reporting as of December 31, [removed: 2024,] [added: 2025,] based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria).

Rewritten

In our opinion, KeyCorp maintained, in all material respects, effective internal control over financial reporting as of December 31, [removed: 2024,] [added: 2025,] based on the COSO criteria.

Rewritten

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of KeyCorp as of December 31, [removed: 2024] [added: 2025] and [removed: 2023,] [added: 2024,] and the related consolidated statements of income, comprehensive income, changes in equity and cash flows for each of the three years in the period ended December 31, [removed: 2024,] [added: 2025,] and the related notes and our report dated February [removed: 21, 2025] [added: 23, 2026] expressed an unqualified opinion thereon.

Rewritten

[removed: Those standards require that we plan] and perform the audit to obtain reasonable assurance about whether effective internal control over financial [removed: reporting was maintained in all material respects.]

Rewritten

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a [removed: material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances.]

Rewritten

| [removed: ![g97852g33q73.jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g47.jpg)] [added: ![g97852g33q73.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g21.jpg)] | | |

Rewritten

We have audited the accompanying consolidated balance sheets of KeyCorp as of December 31, [removed: 2024 and 2023,] [added: 2025] and [added: 2024,] the related consolidated statements of income, comprehensive income, changes in [removed: equity,] [added: equity] and cash flows for each of the three years in the period ended December 31, [removed: 2024,] [added: 2025,] and the related notes (collectively referred to as the “consolidated financial statements”).

Rewritten

In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of KeyCorp at December 31, [removed: 2024] [added: 2025] and [removed: 2023,] [added: 2024,] and [added: the] results of its operations and its cash flows for each of the three years in the period ended December 31, [removed: 2024,] [added: 2025,] in conformity with U.S. generally accepted accounting principles.

Rewritten

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), KeyCorp’s internal control over financial reporting as of December 31, [removed: 2024,] [added: 2025,] based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 [removed: framework)] [added: framework),] and our report dated February [removed: 21, 2025] [added: 23, 2026] expressed an unqualified opinion thereon.

Rewritten

Critical Audit [removed: Matters][added: Matter]

Rewritten

The critical audit [removed: matters] [added: matter] communicated below [removed: are matters] [added: is a matter] arising from the current period audit of the financial statements that [removed: were] [added: was] communicated or required to be communicated to the audit committee and that: (1) [removed: relate] [added: relates] to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments.

Rewritten

The communication of [added: the] critical audit [removed: matters] [added: matter] does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit [removed: matters] [added: matter] below, providing [added: a] separate [removed: opinions] [added: opinion] on the critical audit [removed: matters] [added: matter] or on the [removed: accounts] [added: account] or [removed: disclosures] [added: disclosure] to which [removed: they relate.][added: it relates.]

Rewritten

| | | | | | | Allowance for Loan and Lease [removed: Losses] [added: Losses (ALLL)] | | |

Rewritten

| *Description of the Matter* | | | | | | KeyCorp’s loan and lease portfolio totaled [removed: $104.3] [added: $106.5] billion as of December 31, [removed: 2024] [added: 2025] and the associated ALLL was $1.4 billion. As discussed in Note 1 and [removed: 5] [added: 4] of the financial statements, the ALLL represents management’s current estimate of lifetime credit losses inherent in the loan portfolio at the balance sheet date. Management estimates the ALLL using relevant available information, from internal and external sources, relating to past events, current [added: portfolio specific and] economic conditions, [removed: idiosyncratic risk factors] and reasonable and supportable forecasts. The ALLL is the sum of (i) asset specific / individual loan reserves; (ii) quantitative (formulaic or pooled) reserves; and (iii) qualitative (judgmental) reserves. Management estimates the quantitative reserves using probability of default / loss given default / exposure at default models (“loss forecasting models”), as well as other estimation methods for smaller loan portfolios. The ALLL also considers qualitative factors related to idiosyncratic risk factors, changes in current economic conditions that may not be reflected in quantitatively derived results, and other relevant factors to reflect management’s best estimate of current expected credit losses. Auditing management’s ALLL was complex due to the loss forecasting models used to compute the quantitative reserve and involves a high degree of subjectivity and judgment in evaluating management’s determination of the [removed: economic forecast and] qualitative factor adjustments to the ALLL described above. | | |

Rewritten

| *How We Addressed the Matter in Our Audit* | | | | | | We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over KeyCorp’s ALLL process, including controls over the appropriateness of the ALLL methodology, operation and monitoring of loss forecasting models, the reliability and accuracy of data used in developing the ALLL estimate, and management’s review and approval process over the economic forecast, qualitative adjustments and overall ALLL results. With the assistance of EY specialists, we tested management’s loss forecasting [removed: models] [added: models,] including evaluating the conceptual soundness of model methodology, assessing model performance and governance, testing key modeling assumptions and independently recalculating model output. We also verified the underlying economic forecast data used to estimate the quantitative reserve was complete and accurate. To test the qualitative factor adjustments, among other procedures, we assessed management’s methodology and considered whether relevant risks were reflected in the models and whether adjustments to the model output were appropriate. We tested the completeness, accuracy and relevance of the underlying data used to estimate the qualitative adjustments. We evaluated whether qualitative adjustments were reasonable based on changes in economic conditions, the loan portfolio, and management’s policies and procedures. For example, we evaluated the reasonableness of qualitative adjustments (or lack thereof) for concentrations of credit by independently comparing to loan portfolio information. We also assessed whether qualitative adjustments were consistent with publicly available information (e.g., macroeconomic data). Further, we performed an independent search for the existence of new or contrary information relating to risks impacting the qualitative factor adjustments to validate that management’s considerations are appropriate. Additionally, we evaluated whether the overall ALLL, inclusive of qualitative factor adjustments, [removed: reasonably] [added: appropriately] reflects losses expected in the loan and lease portfolio by comparing to peer bank data and KeyCorp’s actual historical loss data. | | |

Rewritten

| [removed: ![Image8.jpg](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-20241231_g47.jpg)] [added: ![Image8.jpg](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-20251231_g21.jpg)] | | |

Rewritten

| We have served as KeyCorp’s auditor since 1994. Cleveland, Ohio February [removed: 21, 2025] [added: 23, 2026] | | |

New in FY2025

| [Consolidated Balance Sheets](#ie465f29b4bf94803bdb45ae50fcba90f_247) | | | [102](#ie465f29b4bf94803bdb45ae50fcba90f_247) | | |

New in FY2025

| [Consolidated Statements of Income](#ie465f29b4bf94803bdb45ae50fcba90f_250) | | | [103](#ie465f29b4bf94803bdb45ae50fcba90f_250) | | |

New in FY2025

| [Notes to Consolidated Financial Statements](#ie465f29b4bf94803bdb45ae50fcba90f_262) | | | [107](#ie465f29b4bf94803bdb45ae50fcba90f_265) | | |

New in FY2025

| [Note](#ie465f29b4bf94803bdb45ae50fcba90f_274) [3](#ie465f29b4bf94803bdb45ae50fcba90f_274)[. Loan Portfolio](#ie465f29b4bf94803bdb45ae50fcba90f_274) | | | [119](#ie465f29b4bf94803bdb45ae50fcba90f_274) | | |

New in FY2025

| [Note](#ie465f29b4bf94803bdb45ae50fcba90f_277) [4](#ie465f29b4bf94803bdb45ae50fcba90f_277)[. Asset Quality](#ie465f29b4bf94803bdb45ae50fcba90f_277) | | | [119](#ie465f29b4bf94803bdb45ae50fcba90f_277) | | |

New in FY2025

| [Note](#ie465f29b4bf94803bdb45ae50fcba90f_286) [6](#ie465f29b4bf94803bdb45ae50fcba90f_286)[. Securities](#ie465f29b4bf94803bdb45ae50fcba90f_286) | | | [137](#ie465f29b4bf94803bdb45ae50fcba90f_286) | | |

New in FY2025

| [Note](#ie465f29b4bf94803bdb45ae50fcba90f_295) [9](#ie465f29b4bf94803bdb45ae50fcba90f_295)[. Leases](#ie465f29b4bf94803bdb45ae50fcba90f_295) | | | [147](#ie465f29b4bf94803bdb45ae50fcba90f_295) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_298)[0](#ie465f29b4bf94803bdb45ae50fcba90f_298)[. Premises and Equipment](#ie465f29b4bf94803bdb45ae50fcba90f_298) | | | [149](#ie465f29b4bf94803bdb45ae50fcba90f_298) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_304)[2](#ie465f29b4bf94803bdb45ae50fcba90f_304)[. Variable Interest Entities](#ie465f29b4bf94803bdb45ae50fcba90f_304) | | | [151](#ie465f29b4bf94803bdb45ae50fcba90f_304) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_307)[3](#ie465f29b4bf94803bdb45ae50fcba90f_307)[. Income Taxes](#ie465f29b4bf94803bdb45ae50fcba90f_307) | | | [153](#ie465f29b4bf94803bdb45ae50fcba90f_307) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_310)[4](#ie465f29b4bf94803bdb45ae50fcba90f_310)[. Discontinued Operations](#ie465f29b4bf94803bdb45ae50fcba90f_310) | | | [156](#ie465f29b4bf94803bdb45ae50fcba90f_310) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_316)[5](#ie465f29b4bf94803bdb45ae50fcba90f_316)[. Stock-Based Compensation](#ie465f29b4bf94803bdb45ae50fcba90f_316) | | | [156](#ie465f29b4bf94803bdb45ae50fcba90f_316) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_319)[6](#ie465f29b4bf94803bdb45ae50fcba90f_319)[. Employee Benefits](#ie465f29b4bf94803bdb45ae50fcba90f_319) | | | [159](#ie465f29b4bf94803bdb45ae50fcba90f_319) | | |

New in FY2025

| [Note 1](#ie465f29b4bf94803bdb45ae50fcba90f_325)[7](#ie465f29b4bf94803bdb45ae50fcba90f_325)[.](#ie465f29b4bf94803bdb45ae50fcba90f_325) [Borrowings](#ie465f29b4bf94803bdb45ae50fcba90f_325) | | | [163](#ie465f29b4bf94803bdb45ae50fcba90f_325) | | |

New in FY2025

| [Note 18. Time Deposits](#ie465f29b4bf94803bdb45ae50fcba90f_3220) | | | [165](#ie465f29b4bf94803bdb45ae50fcba90f_3220) | | |

New in FY2025

| [Note 2](#ie465f29b4bf94803bdb45ae50fcba90f_340)[1](#ie465f29b4bf94803bdb45ae50fcba90f_340)[. Shareholders’ Equity](#ie465f29b4bf94803bdb45ae50fcba90f_340) | | | [169](#ie465f29b4bf94803bdb45ae50fcba90f_340) | | |

New in FY2025

| [Note 22. Regulatory Matters](#ie465f29b4bf94803bdb45ae50fcba90f_3164) | | | [169](#ie465f29b4bf94803bdb45ae50fcba90f_3164) | | |

New in FY2025

| [Note 2](#ie465f29b4bf94803bdb45ae50fcba90f_346)[3](#ie465f29b4bf94803bdb45ae50fcba90f_346)[. Business Segment Reporting](#ie465f29b4bf94803bdb45ae50fcba90f_346) | | | [171](#ie465f29b4bf94803bdb45ae50fcba90f_346) | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

Those standards require that we plan

New in FY2025

reporting was maintained in all material respects.

New in FY2025

material weakness exists, testing and evaluating the design and operating effectiveness of internal control based

New in FY2025

on the assessed risk, and performing such other procedures as we considered necessary in the circumstances.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| Deposits: | | | | | | | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| Net income (loss) | | | | | | | | | | | | | | | | | | 1,829 | | | | | | | | | | | | 1,829 | | |

New in FY2025

| Open market Common Share repurchases | | | | | | (11,109) | | | | | | | | | — | | | | | | (200) | | | | | | | | | (200) | | |

New in FY2025

| BALANCE AT DECEMBER 31, 2025 | | | 1,996 | | | 1,102,401 | | | $ | 2,500 | | $ | 1,257 | | $ | 6,035 | | $ | 15,359 | | $ | (2,810) | | $ | (1,960) | | | | | $ | 20,381 | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

(a) Refer to Note 13 Income Taxes for additional details on income taxes paid by jurisdiction.

New in FY2025

See Notes to Consolidated Financial Statements.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

Variable interests can include equity interests, subordinated debt, derivative contracts, leases, service agreements, guarantees, standby letters of credit, loan commitments, and other contracts, agreements, and financial instruments.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Dropped from FY2024

| [Consolidated Balance Sheets](#idd77e622791e409386a5881552bd53ca_217) | | | [105](#idd77e622791e409386a5881552bd53ca_217) | | |

Dropped from FY2024

| [Consolidated Statements of Income](#idd77e622791e409386a5881552bd53ca_220) | | | [106](#idd77e622791e409386a5881552bd53ca_220) | | |

Dropped from FY2024

| [Notes to Consolidated Financial Statements](#idd77e622791e409386a5881552bd53ca_232) | | | [110](#idd77e622791e409386a5881552bd53ca_235) | | |

Dropped from FY2024

| [Note 4. Loan Portfolio](#idd77e622791e409386a5881552bd53ca_244) | | | [123](#idd77e622791e409386a5881552bd53ca_244) | | |

Dropped from FY2024

| [Note 5. Asset Quality](#idd77e622791e409386a5881552bd53ca_247) | | | [124](#idd77e622791e409386a5881552bd53ca_247) | | |

Dropped from FY2024

| [Note 7. Securities](#idd77e622791e409386a5881552bd53ca_253) | | | [142](#idd77e622791e409386a5881552bd53ca_253) | | |

Dropped from FY2024

| [Note 10. Leases](#idd77e622791e409386a5881552bd53ca_262) | | | [152](#idd77e622791e409386a5881552bd53ca_262) | | |

Dropped from FY2024

| [Note 11. Premises and Equipment](#idd77e622791e409386a5881552bd53ca_265) | | | [154](#idd77e622791e409386a5881552bd53ca_265) | | |

Dropped from FY2024

| [Note 13. Variable Interest Entities](#idd77e622791e409386a5881552bd53ca_271) | | | [156](#idd77e622791e409386a5881552bd53ca_271) | | |

Dropped from FY2024

| [Note 14. Income Taxes](#idd77e622791e409386a5881552bd53ca_274) | | | [158](#idd77e622791e409386a5881552bd53ca_274) | | |

Dropped from FY2024

| [Note 15. Discontinued Operations](#idd77e622791e409386a5881552bd53ca_277) | | | [160](#idd77e622791e409386a5881552bd53ca_277) | | |

Dropped from FY2024

| [Note 16. Securities Financing Activities](#idd77e622791e409386a5881552bd53ca_280) | | | [161](#idd77e622791e409386a5881552bd53ca_280) | | |

Dropped from FY2024

| [Note 17. Stock-Based Compensation](#idd77e622791e409386a5881552bd53ca_283) | | | [161](#idd77e622791e409386a5881552bd53ca_283) | | |

Dropped from FY2024

| [Note 18. Employee Benefits](#idd77e622791e409386a5881552bd53ca_286) | | | [164](#idd77e622791e409386a5881552bd53ca_286) | | |

Dropped from FY2024

| [Note 19. Short-Term Borrowings](#idd77e622791e409386a5881552bd53ca_289) | | | [169](#idd77e622791e409386a5881552bd53ca_289) | | |

Dropped from FY2024

| [Note 20. Long-Term Debt](#idd77e622791e409386a5881552bd53ca_292) | | | [170](#idd77e622791e409386a5881552bd53ca_292) | | |

Dropped from FY2024

| [Note 21. Trust Preferred Securities Issued by Unconsolidated Subsidiaries](#idd77e622791e409386a5881552bd53ca_295) | | | [171](#idd77e622791e409386a5881552bd53ca_295) | | |

Dropped from FY2024

| [Note 24. Shareholders’ Equity](#idd77e622791e409386a5881552bd53ca_304) | | | [175](#idd77e622791e409386a5881552bd53ca_304) | | |

Dropped from FY2024

| [Note 25. Business Segment Reporting](#idd77e622791e409386a5881552bd53ca_310) | | | [178](#idd77e622791e409386a5881552bd53ca_310) | | |

Dropped from FY2024

| February 21, 2025 | | |

Dropped from FY2024

| --- | --- | --- | --- | --- | --- | --- | --- | --- |

Dropped from FY2024

| | | | | | | Goodwill Impairment Test of the Institutional Bank Reporting Unit | | |

Dropped from FY2024

| *Description of the Matter* | | | | | | KeyCorp has a goodwill balance of $2.8 billion as of December 31, 2024, of which $715 million is allocated to the Institutional Bank reporting unit. As discussed in Notes 1 and 12 of the financial statements, management performs an annual goodwill impairment test at the reporting unit level as of October 1, or more frequently as events occur or circumstances change that may indicate that it is more likely than not that the fair value of any reporting unit may be less than its carrying value. Effective in the first quarter of 2024, management realigned KeyCorp’s real estate capital business from the Commercial Bank reporting unit to the Institutional Bank reporting unit. The realignment was identified as a triggering event for purposes of performing an interim quantitative goodwill impairment test immediately before and immediately after the realignment. Management estimates the fair value of its reporting units by using a combination of income and market approaches. The income approach consists of discounted cash flow modeling that uses internal forecasts and various other inputs and assumptions. The market approach incorporates comparable public company multiples along with data related to recent merger and acquisition activity. Auditing management's interim quantitative goodwill impairment test, for the Institutional Bank reporting unit, immediately before the realignment, was complex and highly judgmental due to the significant estimation required to determine the fair value of the reporting unit as of the interim measurement date. In particular, the fair value estimate was sensitive to certain assumptions, which includes the internal forecast and discount rate utilized in the discounted cash flow method of the income approach. | | |

Dropped from FY2024

| *How We Addressed the Matter in Our Audit* | | | | | | We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over KeyCorp’s goodwill impairment review process, including controls over management’s review of the significant assumptions described above. To test management’s interim quantitative goodwill impairment test for the Institutional Bank reporting unit, we evaluated certain assumptions of the internal forecast utilized by management in the discounted cash flow method of the income approach with historical performance (e.g., trend analysis), current industry and economic trends, and changes in KeyCorp’s strategies. We evaluated the consistency of the internal forecast utilized in the income approach by comparing the internal forecast to other analyses used within the organization and inquiries performed of senior management regarding strategic plans for the reporting unit. We also performed sensitivity analyses related to significant assumptions to evaluate the change in the fair value of the reporting unit resulting from changes in the assumptions. With the assistance of EY specialists, we evaluated management’s fair value methodology, assessed the reasonableness of significant assumptions used in the discounted cash flow method of the income approach and reconciled management’s estimated fair value of KeyCorp to its market capitalization as of the interim measurement date. | | |

Dropped from FY2024

| December 31, | | | | | | | | |

Dropped from FY2024

| Deposits in domestic offices: | | | | | | | | |

Dropped from FY2024

| BALANCE AT DECEMBER 31, 2021 | | | 1,396 | | | 928,850 | | | $ | 1,900 | | $ | 1,257 | | $ | 6,278 | | $ | 14,553 | | $ | (5,979) | | $ | (586) | | | | | $ | 17,423 | |

Dropped from FY2024

| Issuance of Series H Preferred Stock | | | 600 | | | | | | 600 | | | | | | (10) | | | | | | | | | | | | | | | 590 | | |

Dropped from FY2024

| Purchases of intangible assets via acquisitions | | | — | | | — | | | (12) | | |

Dropped from FY2024

| Cash received (used) in acquisitions, net of cash acquired | | | — | | | — | | | (58) | | |

Dropped from FY2024

| Issuance of preferred shares | | | — | | | — | | | 590 | | |

Dropped from FY2024

| CMBS risk retentions | | | — | | | — | | | 12 | | |

Dropped from FY2024

| ABS risk retentions | | | 5 | | | 7 | | | 8 | | |

Dropped from FY2024

Modifications granted to borrowers

Dropped from FY2024

net” within the statement of cash flows.

Dropped from FY2024

Leases with an initial term of less than one year are not recorded on the balance sheet.

Dropped from FY2024

A multi-year internal forecast is prepared

Dropped from FY2024

Additional information regarding securities financing activities is included in Note 16 (“Securities Financing Activities”).

Dropped from FY2024

Accounting Guidance Adopted in 2024

Dropped from FY2024

| Standard | | | Date of Adoption | | | Description | | | Effect on Financial Statements or Other Significant Matters | | |

An excerpt. Shown here: 40 of 1,217 rewritten, 40 of 636 added and 40 of 434 removed. The counts are complete. For every sentence, read Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA in the FY2025 filing and the FY2024 filing.

Item 9A. CONTROLS AND PROCEDURES

2 rewritten, 0 added, 0 removed, 4 unchanged

Rewritten

No changes were made to KeyCorp’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) during the quarter ended December 31, [removed: 2024,] [added: 2025,] that materially affected, or are reasonably likely to materially affect, KeyCorp’s internal control over financial reporting.

Rewritten

Management’s Annual Report on Internal Control over Financial Reporting, the Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting, and the Report of Independent Registered Public Accounting Firm are included in Item 8 on pages [removed: [100](#idd77e622791e409386a5881552bd53ca_205), [101](#idd77e622791e409386a5881552bd53ca_208),] [added: [98](#ie465f29b4bf94803bdb45ae50fcba90f_235), [99](#ie465f29b4bf94803bdb45ae50fcba90f_238),] and [removed: [102](#idd77e622791e409386a5881552bd53ca_211),] [added: [100](#ie465f29b4bf94803bdb45ae50fcba90f_241),] respectively.

Item 9B. OTHER INFORMATION

1 rewritten, 0 added, 0 removed, 17 unchanged

Rewritten

are defined in Item 408 of Regulation S-K of the Exchange Act) during the quarter ended December 31, [removed: 2024,][added: 2025,]

Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

4 rewritten, 1 added, 0 removed, 6 unchanged

Rewritten

The other information required by this item will be set forth in the following sections of KeyCorp’s Definitive Proxy Statement for the [removed: 2025] [added: 2026] Annual Meeting of Shareholders to be held on May [removed: 15, 2025] [added: 14, 2026] (the [removed: “2025] [added: “2026] Proxy Statement”), and these sections are incorporated herein by reference:

Rewritten

- [removed: “Insider] [added: “Ownership of KeyCorp Equity Securities — Insider] Trading Policies and Procedures”

Rewritten

- “Additional Information — Other Proposals and Director Nominations for the [removed: 2026] [added: 2027] Annual Meeting of Shareholders”

Rewritten

KeyCorp expects to file the [removed: 2025] [added: 2026] Proxy Statement with the SEC on or about March [removed: 28, 2025.][added: 27, 2026.]

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

Item 11. EXECUTIVE COMPENSATION

1 rewritten, 0 added, 0 removed, 4 unchanged

Rewritten

The information required by this item will be set forth in the following sections of the [removed: 2025] [added: 2026] Proxy Statement and these sections are incorporated herein by reference:

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

1 rewritten, 0 added, 0 removed, 0 unchanged

Rewritten

The information required by this item will be set forth in the section captioned “Ownership of KeyCorp Equity Securities” contained in the [removed: 2025] [added: 2026] Proxy Statement, and is incorporated herein by reference.

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

1 rewritten, 0 added, 0 removed, 2 unchanged

Rewritten

The information required by this item will be set forth in the following sections of the [removed: 2025] [added: 2026] Proxy Statement and these sections are incorporated herein by reference:

Item 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

1 rewritten, 0 added, 0 removed, 1 unchanged

Rewritten

The information required by this item will be set forth in the sections captioned “Audit Matters — Ernst & Young’s Fees” and “Audit Matters — Pre-Approval Policies and Procedures” contained in the [removed: 2025] [added: 2026] Proxy Statement, [removed: and is] [added: which sections are] incorporated herein by reference.

Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

65 rewritten, 10 added, 5 removed, 41 unchanged

Rewritten

| [Report of Independent Registered Public Accounting Firm (PCAOB ID: [removed: 42)](#idd77e622791e409386a5881552bd53ca_211)] [added: 42)](#ie465f29b4bf94803bdb45ae50fcba90f_241)] | | | [removed: [102](#idd77e622791e409386a5881552bd53ca_211)] [added: [100](#ie465f29b4bf94803bdb45ae50fcba90f_241)] | | |

Rewritten

| [Consolidated Balance Sheets at December 31, [removed: 2024,] [added: 2025,] and [removed: 2023](#idd77e622791e409386a5881552bd53ca_217)] [added: 2024](#ie465f29b4bf94803bdb45ae50fcba90f_247)] | | | [removed: [105](#idd77e622791e409386a5881552bd53ca_217)] [added: [102](#ie465f29b4bf94803bdb45ae50fcba90f_247)] | | |

Rewritten

| [Consolidated Statements of Income for the Years Ended December 31, [removed: 2024, 2023] [added: 2025, 2024] and [removed: 2022](#idd77e622791e409386a5881552bd53ca_220)] [added: 2023](#ie465f29b4bf94803bdb45ae50fcba90f_250)] | | | [removed: [106](#idd77e622791e409386a5881552bd53ca_220)] [added: [103](#ie465f29b4bf94803bdb45ae50fcba90f_250)] | | |

Rewritten

| [Consolidated Statements of Comprehensive Income for the Years Ended December 31, [added: 2025,] 2024, [removed: 2023,] and [removed: 2022](#idd77e622791e409386a5881552bd53ca_223)] [added: 2023](#ie465f29b4bf94803bdb45ae50fcba90f_253)] | | | [removed: [107](#idd77e622791e409386a5881552bd53ca_223)] [added: [104](#ie465f29b4bf94803bdb45ae50fcba90f_253)] | | |

Rewritten

| [Consolidated Statements of Changes in Equity for the Years Ended December 31, [added: 2025,] 2024, [removed: 2023,] and [removed: 2022](#idd77e622791e409386a5881552bd53ca_226)] [added: 2023](#ie465f29b4bf94803bdb45ae50fcba90f_256)] | | | [removed: [108](#idd77e622791e409386a5881552bd53ca_226)] [added: [105](#ie465f29b4bf94803bdb45ae50fcba90f_256)] | | |

Rewritten

| [Consolidated Statements of Cash Flows for the Years Ended December 31, [added: 2025,] 2024, [removed: 2023,] and [removed: 2022](#idd77e622791e409386a5881552bd53ca_229)] [added: 2023](#ie465f29b4bf94803bdb45ae50fcba90f_259)] | | | [removed: [109](#idd77e622791e409386a5881552bd53ca_229)] [added: [106](#ie465f29b4bf94803bdb45ae50fcba90f_259)] | | |

Rewritten

| 3.3 | | | | | | [Fourth Amended and Restated Regulations of KeyCorp, effective September 21, [removed: 2023](https://www.sec.gov/Archives/edgar/data/91576/000119312523240536/d505390dex31.htm).] [added: 2023](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-123125xexx33.htm).] | | |

Rewritten

| 4.1 | | | | | | [Description of KeyCorp’s Securities Registered Pursuant to Section 12 of the Securities Exchange Act of [removed: 1934.](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx41.htm)] [added: 1934.](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-123125xexx41.htm)] | | |

Rewritten

| [removed: 10.1] [added: 10.23] | | | | | | [removed: [Form of Award of Non-Qualified Stock Options] [added: [Amendment to the Director Deferred Compensation Plan] (effective [removed: June 12, 2009),] [added: December 31, 2004),] filed as Exhibit [removed: 10.1] [added: 10.20] to Form 10-K for the year ended December 31, [removed: 2014.*](https://www.sec.gov/Archives/edgar/data/91576/000119312515072950/d831862dex101.htm)] [added: 2014.*](https://www.sec.gov/Archives/edgar/data/91576/000119312515072950/d831862dex1020.htm)] | | |

Rewritten

| 10.2 | | | | | | [Form of Cash-settling Performance Shares Award Agreement [removed: (2022-2024),] [added: (2024-2026),] filed as Exhibit [removed: 10.8] [added: 10.6] to Form 10-K for the year ended December 31, [removed: 2021.*](https://www.sec.gov/Archives/edgar/data/91576/000009157622000029/key-123121xexx108.htm)] [added: 2023. *](https://www.sec.gov/Archives/edgar/data/91576/000009157624000040/key-123123xexx106.htm)] | | |

Rewritten

| [removed: 10.3] [added: 10.1] | | | | | | [Form [removed: of Stock-settling Performance] [added: of](https://www.sec.gov/Archives/edgar/data/91576/000009157623000026/key-123122xexx107.htm) [Cash-settling](https://www.sec.gov/Archives/edgar/data/91576/000009157623000026/key-123122xexx107.htm) [Performance] Shares Award Agreement (2023-2025), filed as Exhibit 10.7 to Form 10-K for the year ended December 31, 2022.*](https://www.sec.gov/Archives/edgar/data/91576/000009157623000026/key-123122xexx107.htm). | | |

Rewritten

| 10.4 | | | | | | [Form of Cash-settling Performance Shares Award Agreement [removed: (2024-2026),] [added: (2025-2027),] filed as Exhibit 10.6 to Form 10-K for the year ended December 31, [removed: 2023. *](https://www.sec.gov/Archives/edgar/data/91576/000009157624000040/key-123123xexx106.htm)] [added: 2024.*](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx106.htm)] | | |

Rewritten

| [removed: 10.5] [added: 10.3] | | | | | | [Form of Stock-settling Performance Shares Award Agreement (2025-2026), filed as Exhibit 10.1 to form 8-K on December 31,2024. *](https://www.sec.gov/ix?doc=/Archives/edgar/data/0000091576/000119312524287188/d903905d8k.htm) | | |

Rewritten

| [removed: 10.6] [added: 10.5] | | | | | | [Form of Cash-settling Performance Shares Award Agreement [removed: (2025-2027).](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx106.htm)] [added: (2026-2028).](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-123125xexx105.htm)] | | |

Rewritten

| [removed: 10.7] [added: 10.6] | | | | | | [Form of Stock Option Award Agreement under KeyCorp 2013 Equity Compensation Plan, filed as Exhibit 10.7 to Form 10-K for the year ended December 31, 2016.*](https://www.sec.gov/Archives/edgar/data/91576/000009157617000013/key-123116exx107.htm) | | |

Rewritten

| [removed: 10.8] [added: 10.7] | | | | | | [Form of Stock Option Award Agreement under KeyCorp 2013 Equity Compensation Plan, effective 2019, filed as Exhibit 10.8 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx108.htm) | | |

Rewritten

| [removed: 10.9] [added: 10.8] | | | | | | [Form of Stock Option Award Agreement under KeyCorp 2019 Equity Compensation Plan, effective 2020, filed as Exhibit 10.12 to Form 10-K for the year ended December 31, 2020.*](https://www.sec.gov/Archives/edgar/data/0000091576/000009157621000044/key-123120xexx1012.htm). | | |

Rewritten

| 10.12 | | | | | | [Form of Restricted Stock Unit Award Agreement under KeyCorp Amended and Restated 2019 Equity Compensation [removed: Plan.](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx1012.htm)] [added: Plan, filed as Exhibit 10.12 to Form 10-K for the year ended December 31, 2024.*](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx1012.htm)] | | |

Rewritten

| 10.13 | | | | | | [Form of Restricted Stock Unit Award Agreement (New Hire/Retention) under KeyCorp Amended and Restated 2019 Equity Compensation [removed: Plan.](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx1013.htm)] [added: Plan, filed as Exhibit 10.13 to Form 10-K for the year ended December 31, 2024.*](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx1013.htm)] | | |

Rewritten

| [removed: 10.14] [added: 10.15] | | | | | | [Form of Change of Control Agreement (Tier I) between KeyCorp and Certain Executive Officers of KeyCorp, dated as of March 8, 2012, filed as Exhibit 10.8 to Form 10-K for the year ended December 31, 2017.*](https://www.sec.gov/Archives/edgar/data/91576/000009157618000011/key-123117x10kex108.htm) | | |

Rewritten

| [removed: 10.15] [added: 10.16] | | | | | | [Form of Change of Control Agreement (Tier II Executives) between KeyCorp and Certain Executive Officers of KeyCorp, dated as of April 15, 2012, filed as Exhibit 10.9 to Form 10-K for the year ended December 31, 2017.*](https://www.sec.gov/Archives/edgar/data/91576/000009157618000011/key-123117x10kexx109.htm) | | |

Rewritten

| [removed: 10.16] [added: 10.17] | | | | | | [KeyCorp Executive Annual Performance Plan (effective March 13, 2019), filed as Exhibit 10.1 to Form 8-K on March 15, 2019.*](https://www.sec.gov/Archives/edgar/data/91576/000119312519076702/d722297dex101.htm) | | |

Rewritten

| [removed: 10.17] [added: 10.18] | | | | | | [KeyCorp Long-Term Incentive Deferral Plan, filed as Exhibit 10.14 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1014.htm) | | |

Rewritten

| [removed: 10.18] [added: 10.19] | | | | | | [KeyCorp 2013 Equity Compensation Plan (effective March 14, 2013), filed as Exhibit 10.17 to Form 10-K for the year ended December 31, 2018.](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1017.htm)* | | |

Rewritten

| [removed: 10.19] [added: 10.20] | | | | | | [KeyCorp 2019 Equity Compensation Plan (effective January 10, 2019), filed as Exhibit 10.1 to Form 8-K on May 24, 2019.*](https://www.sec.gov/Archives/edgar/data/91576/000119312519157021/d736948dex101.htm) | | |

Rewritten

| [removed: 10.20] [added: 10.21] | | | | | | [KeyCorp Amended and Restated 2019 Equity Compensation Plan, filed as Exhibit 99.1 to KeyCorp's Registration Statement on Form S-8 on May 11, 2023, File No. 333-271833.*](https://www.sec.gov/Archives/edgar/data/91576/000119312523141902/d671215dex991.htm) | | |

Rewritten

| [removed: 10.21] [added: 10.22] | | | | | | [Director Deferred Compensation Plan (May 18, 2000 Amendment and Restatement), filed as Exhibit 10.18 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1018.htm) | | |

Rewritten

| [removed: 10.22] [added: 10.36] | | | | | | [removed: [Amendment to the Director] [added: [KeyCorp] Deferred [removed: Compensation] [added: Savings] Plan (effective [removed: December 31, 2004),] [added: January 1, 2015),] filed as Exhibit [removed: 10.20] [added: 10.31] to Form 10-K for the year ended December 31, [removed: 2014.*](https://www.sec.gov/Archives/edgar/data/91576/000119312515072950/d831862dex1020.htm)] [added: 2014.*](https://www.sec.gov/Archives/edgar/data/91576/000119312515072950/d831862dex1031.htm)] | | |

Rewritten

| [removed: 10.23] [added: 10.24] | | | | | | [KeyCorp Amended and Restated Second Director Deferred Compensation Plan (effective September 18, 2013), filed as Exhibit 10.20 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1020.htm) | | |

Rewritten

| [removed: 10.24] [added: 10.25] | | | | | | [KeyCorp Directors’ Deferred Share Sub-Plan (effective September 18, 2013), filed as Exhibit 10.21 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1021.htm) | | |

Rewritten

| [removed: 10.25] [added: 10.26] | | | | | | [KeyCorp Amended and Restated Directors’ Deferred Share Sub-Plan (effective May 23, 2019), filed as Exhibit 10.27 to Form 10-K for the year ended December 31, 2019.*](https://www.sec.gov/Archives/edgar/data/91576/000009157620000007/key-123119xexx1027.htm) | | |

Rewritten

| [removed: 10.26] [added: 10.27] | | | | | | [KeyCorp Amended and Restated Directors’ Deferred Share Sub-Plan (effective September 16, 2020), filed as Exhibit 10 to Form 10-Q for the quarter ended September 30, 2020.*](https://www.sec.gov/Archives/edgar/data/91576/000009157620000053/key-93020xexx10.htm) | | |

Rewritten

| [removed: 10.27] [added: 10.28] | | | | | | [KeyCorp Excess Cash Balance Pension Plan (effective January 1, 1998), filed as Exhibit 10.22 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1022.htm) | | |

Rewritten

| [removed: 10.28] [added: 10.29] | | | | | | [First Amendment to the KeyCorp Excess Cash Balance Pension Plan (effective July 1, 1999), filed as Exhibit 10.23 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1023.htm) | | |

Rewritten

| [removed: 10.29] [added: 10.30] | | | | | | [Second Amendment to the KeyCorp Excess Cash Balance Pension Plan (effective January 1, 2003), filed as Exhibit 10.24 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1024.htm) | | |

Rewritten

| [removed: 10.30] [added: 10.31] | | | | | | [Restated Amendment to KeyCorp Excess Cash Balance Pension Plan (effective December 31, 2004), filed as Exhibit 10.26 to Form 10-K for the year ended December 31, 2014.*](https://www.sec.gov/Archives/edgar/data/91576/000119312515072950/d831862dex1026.htm) | | |

Rewritten

| [removed: 10.31] [added: 10.32] | | | | | | [Disability Amendment to KeyCorp Excess Cash Balance Pension Plan (effective December 31, 2007), filed as Exhibit 10.21 to Form 10-K for the year ended December 31, 2017.*](https://www.sec.gov/Archives/edgar/data/91576/000009157618000011/key-123117x10kexx1021.htm) | | |

Rewritten

| [removed: 10.32] [added: 10.33] | | | | | | [KeyCorp Second Excess Cash Balance Pension Plan (effective February 8, 2010), filed as Exhibit 10.28 to Form 10-K for the year ended December 31, 2014.*](https://www.sec.gov/Archives/edgar/data/91576/000119312515072950/d831862dex1028.htm) | | |

Rewritten

| [removed: 10.33] [added: 10.34] | | | | | | [Amendment to the KeyCorp Second Excess Cash Balance Pension Plan (effective May 8, 2023), filed as Exhibit 10.35 to Form 10-K for the year ended December 31, 2023. *](https://www.sec.gov/Archives/edgar/data/91576/000009157624000040/key-123123xexx1035.htm) | | |

Rewritten

| [removed: 10.34] [added: 10.35] | | | | | | [Trust Agreement for certain amounts that may become payable to certain executives and directors of KeyCorp, dated April 1, 1997, and amended as of August 25, 2003, filed as Exhibit 10.28 to Form 10-K for the year ended December 31, 2018.*](https://www.sec.gov/Archives/edgar/data/91576/000009157619000009/key-123118x10kexx1028.htm) | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| [Consolidated Financial Statements](#ie465f29b4bf94803bdb45ae50fcba90f_244) | | | [102](#ie465f29b4bf94803bdb45ae50fcba90f_244) | | |

New in FY2025

| [Notes to Consolidated Financial Statements](#ie465f29b4bf94803bdb45ae50fcba90f_262) | | | [107](#ie465f29b4bf94803bdb45ae50fcba90f_265) | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| 10.9 | | | | | | [Form of Stock Option Award Agreement under the KeyCorp Amended and Restated 2019 Equity Compensation Plan, effective 2026.](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-123125xexx109.htm) | | |

New in FY2025

| 10.14 | | | | | | [Form of Restricted Stock Unit Award Agreement under KeyCorp Amended and Restated 2019 Equity Compensation Plan, effective 2026.](https://www.sec.gov/Archives/edgar/data/91576/000162828026010546/key-123125xexx1014.htm) | | |

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

management contracts or compensatory plans or arrangements.

Dropped from FY2024

| [Consolidated Financial Statements](#idd77e622791e409386a5881552bd53ca_214) | | | [105](#idd77e622791e409386a5881552bd53ca_214) | | |

Dropped from FY2024

| [Notes to Consolidated Financial Statements](#idd77e622791e409386a5881552bd53ca_232) | | | [110](#idd77e622791e409386a5881552bd53ca_235) | | |

Dropped from FY2024

| 10.40 | | | | | | [Amended and Restated KeyCorp Second Deferred Savings Plan (effective May 8, 2023).](https://www.sec.gov/Archives/edgar/data/91576/000009157625000038/key-123124xexx1040.htm) | | |

Dropped from FY2024

the SEC.

Dropped from FY2024

such portions with the brackets (“\[*\]”) because the identified confidential portions (i) are not material and (ii) would be competitively harmful if publicly disclosed.

An excerpt. Shown here: 40 of 65 rewritten, all 10 added and all 5 removed. The counts are complete. For every sentence, read Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES in the FY2025 filing and the FY2024 filing.

Item 16. FORM 10-K SUMMARY

0 rewritten, 6 added, 3 removed, 44 unchanged

New in FY2025

None.

New in FY2025

[Table of](#ie465f29b4bf94803bdb45ae50fcba90f_13) [contents](#ie465f29b4bf94803bdb45ae50fcba90f_13)

New in FY2025

| February 23, 2026 | | |

New in FY2025

| February 23, 2026 | | |

New in FY2025

| | | | | | | | | |

New in FY2025

| February 23, 2026 | | |

Dropped from FY2024

Not applicable.

Dropped from FY2024

| February 21, 2025 | | |

Dropped from FY2024

| *David K. Wilson | | | | | | Director | | |