Item 1. Unrealized Losses on Debt Investments

118K characters. Original on sec.gov · Markdown

Item 1. Unrealized Losses on Debt Investments

Unrealized Losses on Debt Investments

Debt investments with continuous unrealized losses for less than 12 months and 12 months or greater and their related fair values were as follows:

Less than 12 Months12 Months or GreaterTotal Unrealized Losses
(In millions)Fair ValueUnrealized LossesFair ValueUnrealized LossesTotal Fair Value
March 31, 2024
U.S. government and agency securities$650$**(**17)$48,044$**(**3,057)$48,694$**(**3,074)
Foreign government bonds400226**(**12)266**(**12)
Mortgage- and asset-backed securities264**(**4)339**(**30)603**(**34)
Corporate notes and bonds1,000**(**9)6,435**(**332)7,435**(**341)
Municipal securities44**(**1)237**(**29)281**(**30)
Total$1,998$**(**31)$55,281$**(**3,460)$57,279$**(**3,491)
Less than 12 Months12 Months or GreaterTotal Unrealized Losses
(In millions)Fair ValueUnrealized LossesFair ValueUnrealized LossesTotal Fair Value
June 30, 2023
U.S. government and agency securities$7,950$(336)$45,273$(3,534)$53,223$(3,870)
Foreign government bonds77(5)391(19)468(24)
Mortgage- and asset-backed securities257(5)412(34)669(39)
Corporate notes and bonds2,326(49)7,336(534)9,662(583)
Municipal securities111(3)186(31)297(34)
Total$10,721$(398)$53,598$(4,152)$64,319$(4,550)

Unrealized losses from fixed-income securities are primarily attributable to changes in interest rates. Management does not believe any remaining unrealized losses represent impairments based on our evaluation of available evidence.

Debt Investment Maturities

The following table outlines maturities of our debt investments as of March 31, 2024:

(In millions)Adjusted Cost BasisEstimated Fair Value
March 31, 2024
Due in one year or less$19,613$19,428
Due after one year through five years42,88540,676
Due after five years through 10 years9,2308,304
Due after 10 years1,3851,266
Total$73,113$69,674

NOTE 5 — DERIVATIVES

We use derivative instruments to manage risks related to foreign currencies, interest rates, equity prices, and credit; to enhance investment returns; and to facilitate portfolio diversification. Our objectives for holding derivatives include reducing, eliminating, and efficiently managing the economic impact of these exposures as effectively as possible. Our derivative programs include strategies that both qualify and do not qualify for hedge accounting treatment.

Foreign Currencies

Certain forecasted transactions, assets, and liabilities are exposed to foreign currency risk. We monitor our foreign currency exposures daily to maximize the economic effectiveness of our foreign currency hedge positions.

PART I

Item 1

Foreign currency risks related to certain non-U.S. dollar-denominated investments are hedged using foreign exchange forward contracts that are designated as fair value hedging instruments. Foreign currency risks related to certain Euro-denominated debt are hedged using foreign exchange forward contracts that are designated as cash flow hedging instruments.

Certain options and forwards not designated as hedging instruments are also used to manage the variability in foreign exchange rates on certain balance sheet amounts and to manage other foreign currency exposures.

Interest Rate

Interest rate risks related to certain fixed-rate debt are hedged using interest rate swaps that are designated as fair value hedging instruments to effectively convert the fixed interest rates to floating interest rates.

Securities held in our fixed-income portfolio are subject to different interest rate risks based on their maturities. We manage the average maturity of our fixed-income portfolio to achieve economic returns that correlate to certain broad-based fixed-income indices using option, futures, and swap contracts. These contracts are not designated as hedging instruments and are included in “Other contracts” in the tables below.

Equity

Securities held in our equity investments portfolio are subject to market price risk. At times, we may hold options, futures, and swap contracts. These contracts are not designated as hedging instruments.

Credit

Our fixed-income portfolio is diversified and consists primarily of investment-grade securities. We use credit default swap contracts to manage credit exposures relative to broad-based indices and to facilitate portfolio diversification. These contracts are not designated as hedging instruments and are included in “Other contracts” in the tables below.

Credit-Risk-Related Contingent Features

Certain counterparty agreements for derivative instruments contain provisions that require our issued and outstanding long-term unsecured debt to maintain an investment grade credit rating and require us to maintain minimum liquidity of $1.0 billion. To the extent we fail to meet these requirements, we will be required to post collateral, similar to the standard convention related to over-the-counter derivatives. As of March 31, 2024, our long-term unsecured debt rating was AAA, and cash investments were in excess of $1.0 billion. As a result, no collateral was required to be posted.

The following table presents the notional amounts of our outstanding derivative instruments measured in U.S. dollar equivalents:

(In millions)March 31, 2024June 30, 2023
Designated as Hedging Instruments
Foreign exchange contracts purchased$1,492$1,492
Interest rate contracts purchased1,1091,078
Not Designated as Hedging Instruments
Foreign exchange contracts purchased9,2457,874
Foreign exchange contracts sold23,11625,159
Equity contracts purchased3,9393,867
Equity contracts sold2,1522,154
Other contracts purchased1,6721,224
Other contracts sold767581

PART I

Item 1

Fair Values of Derivative Instruments

The following table presents our derivative instruments:

(In millions)Derivative AssetsDerivative LiabilitiesDerivative AssetsDerivative Liabilities
March 31, 2024June 30, 2023
Designated as Hedging Instruments
Foreign exchange contracts$38$**(**68)$34$(67)
Interest rate contracts60160
Not Designated as Hedging Instruments
Foreign exchange contracts121**(**192)249(332)
Equity contracts72**(**526)165(400)
Other contracts5**(**1)5(6)
Gross amounts of derivatives242**(**787)469(805)
Gross amounts of derivatives offset in the balance sheet**(**125)126(202)206
Cash collateral received0**(**17)0(125)
Net amounts of derivatives$117$**(**678)$267$(724)
Reported as
Short-term investments$8$0$6$0
Other current assets10302450
Other long-term assets60160
Other current liabilities0**(**271)0(341)
Other long-term liabilities0**(**407)0(383)
Total$117$**(**678)$267$(724)

Gross derivative assets and liabilities subject to legally enforceable master netting agreements for which we have elected to offset were $226 million and $786 million, respectively, as of March 31, 2024, and $442 million and $804 million, respectively, as of June 30, 2023.

The following table presents the fair value of our derivatives instruments on a gross basis:

(In millions)Level 1Level 2Level 3Total
March 31, 2024
Derivative assets$0$233$9$242
Derivative liabilities0**(**787)0**(**787)
June 30, 2023
Derivative assets04627469
Derivative liabilities0(805)0(805)

PART I

Item 1

Gains (losses) on derivative instruments recognized in other income (expense), net were as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Designated as Fair Value Hedging Instruments
Interest rate contracts
Derivatives$**(**21)$1$**(**15)$(37)
Hedged items10(15)**(**21)20
Designated as Cash Flow Hedging Instruments
Foreign exchange contracts
Amount reclassified from accumulated other comprehensive loss**(**37)18**(**32)62
Not Designated as Hedging Instruments
Foreign exchange contracts299(10)171(20)
Equity contracts**(**22)(61)**(**196)(230)
Other contracts**(**8)1**(**5)(34)

Gains (losses), net of tax, on derivative instruments recognized in our consolidated comprehensive income statements were as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Designated as Cash Flow Hedging Instruments
Foreign exchange contracts
Included in effectiveness assessment$**(**19)$5$3$14

NOTE 6 — INVENTORIES

The components of inventories were as follows:

(In millions)
March 31, 2024June 30, 2023
Raw materials$341$709
Work in process1223
Finished goods9511,768
Total$1,304$2,500

NOTE 7 — BUSINESS COMBINATIONS

Activision Blizzard, Inc.

On October 13, 2023, we completed our acquisition of Activision Blizzard, Inc. (“Activision Blizzard”) for a total purchase price of $75.4 billion, consisting primarily of cash. Activision Blizzard is a leader in game development and an interactive entertainment content publisher. The acquisition will accelerate the growth in our gaming business across mobile, PC, console, and cloud gaming. The financial results of Activision Blizzard have been included in our consolidated financial statements since the date of the acquisition. Activision Blizzard is reported as part of our More Personal Computing segment.

PART I

Item 1

The purchase price allocation as of the date of acquisition was based on a preliminary valuation and is subject to revision as more detailed analyses are completed and additional information about the fair value of assets acquired and liabilities assumed becomes available. The primary areas that remain preliminary relate to the fair values of goodwill, intangible assets, and income taxes.

The major classes of assets and liabilities to which we have preliminarily allocated the purchase price were as follows:

(In millions)
Cash and cash equivalents$12,976
Goodwill50,989
Intangible assets21,969
Other assets2,440
Long-term debt(2,799)
Long-term income taxes(1,868)
Deferred income taxes(4,678)
Other liabilities(3,623)
Total purchase price$75,406

Goodwill was assigned to our More Personal Computing segment. The goodwill was primarily attributed to increased synergies that are expected to be achieved from the integration of Activision Blizzard. Substantially all of the goodwill is expected to be non-deductible for income tax purposes.

Following are the details of the purchase price allocated to the intangible assets acquired:

(In millions, except average life)AmountWeighted Average Life
Marketing-related$11,61924 years
Technology-based9,6894 years
Customer-related6614 years
Fair value of intangible assets acquired$21,96915 years

Following is the net impact of the Activision Blizzard acquisition on our consolidated income statements since the date of acquisition:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
20242024
Revenue$1,969$4,053
Operating loss**(**353)**(**790)

The change of Activision Blizzard content from third-party to first-party is reflected in the net impact.

Following are the supplemental consolidated financial results of Microsoft Corporation on an unaudited pro forma basis, as if the acquisition had been consummated on July 1, 2022:

(In millions, except per share amounts)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Revenue$61,856$54,945$182,717$161,745
Net income21,93118,25866,27851,536
Diluted earnings per share2.942.458.886.90

PART I

Item 1

These pro forma results were based on estimates and assumptions, which we believe are reasonable. They are not the results that would have been realized had we been a combined company during the periods presented and are not necessarily indicative of our consolidated results of operations in future periods. The pro forma results include adjustments related to purchase accounting, primarily amortization of intangible assets. Acquisition costs and other nonrecurring charges were immaterial and are included in the earliest period presented.

NOTE 8 — GOODWILL

Changes in the carrying amount of goodwill were as follows:

(In millions)June 30, 2023AcquisitionsOtherMarch 31, 2024
Productivity and Business Processes$24,775$0$3$24,778
Intelligent Cloud30,4690**(**17)30,452
More Personal Computing12,64251,235(a)56(a)63,933
Total$67,886$51,235$42$119,163

(a)

*Includes goodwill of $*51.0 billion related to Activision Blizzard. See Note 7 – Business Combinations for further information.

The measurement periods for the valuation of assets acquired and liabilities assumed end as soon as information on the facts and circumstances that existed as of the acquisition dates becomes available, but do not exceed 12 months. Adjustments in purchase price allocations may require a change in the amounts allocated to goodwill during the periods in which the adjustments are determined.

Any change in the goodwill amounts resulting from foreign currency translations and purchase accounting adjustments are presented as “Other” in the table above. Also included in “Other” are business dispositions and transfers between segments due to reorganizations, as applicable.

NOTE 9 — INTANGIBLE ASSETS

The components of intangible assets, all of which are finite-lived, were as follows:

(In millions)Gross Carrying AmountAccumulated AmortizationNet Carrying AmountGross Carrying AmountAccumulated AmortizationNet Carrying Amount
March 31, 2024June 30, 2023
Marketing-related$16,549$**(**2,945)$13,604$4,935$(2,473)$2,462
Technology-based21,735**(**9,721)12,01411,245(7,589)3,656
Customer-related6,049**(**2,853)3,1967,281(4,047)3,234
Contract-based36**(**22)1429(15)14
Total$44,369(a)$**(**15,541)$28,828$23,490$(14,124)$9,366

(a)

*Includes intangible assets of $*22.0 billion related to Activision Blizzard. See Note 7 – Business Combinations for further information.

Intangible assets amortization expense was $1.4 billion and $3.4 billion for the three and nine months ended March 31, 2024, respectively, and $612 million and $1.9 billion for the three and nine months ended March 31, 2023, respectively.

PART I

Item 1

The following table outlines the estimated future amortization expense related to intangible assets held as of March 31, 2024:

(In millions)
Year Ending June 30,
2024 (excluding the nine months ended March 31, 2024)$1,454
20255,860
20264,436
20272,777
20281,869
Thereafter12,432
Total$28,828

NOTE 10 — DEBT

Short-term Debt

As of March 31, 2024, we had $20.5 billion of commercial paper issued and outstanding, with a weighted average interest rate of 5.4% and maturities ranging from 6 days to 216 days. The estimated fair value of this commercial paper approximates its carrying value. As of June 30, 2023, we had no commercial paper issued or outstanding.

Long-term Debt

The components of long-term debt were as follows:

(In millions, issuance by calendar year)Maturities (calendar year)Stated Interest RateEffective Interest RateMarch 31, 2024June 30, 2023
2009 issuance of $3.8 billion20395.20**%**5.24**%**$520$520
2010 issuance of $4.8 billion20404.50**%**4.57**%**486486
2011 issuance of $2.3 billion20415.30**%**5.36**%**718718
2012 issuance of $2.3 billion20423.50**%**3.57**%**454454
2013 issuance of $5.2 billion20433.75**%**–4.88**%**3.83**%**–4.92**%**3141,814
2013 issuance of €4.1 billion2028–20332.63**%**–3.13**%**2.69**%**–3.22**%**2,4842,509
2015 issuance of $23.8 billion2025–20552.70**%**–4.75**%**2.77**%**–4.78**%**9,8059,805
2016 issuance of $19.8 billion2026–20562.40**%**–3.95**%**2.46**%**–4.03**%**7,9309,430
2017 issuance of $17.1 billion (a)2026–20573.30**%**–4.50**%**3.38**%**–5.49**%**6,8338,945
2020 issuance of $10.1 billion (a)2030–20601.35**%**–2.68**%**2.53**%**–5.43**%**10,11110,000
2021 issuance of $8.2 billion2052–20622.92**%**–3.04**%**2.92**%**–3.04**%**8,1858,185
2023 issuance of $3.4 billion (a)2026–20501.35**%**–4.50**%**5.16**%**–5.49**%**3,4010
Total face value51,24152,866
Unamortized discount and issuance costs**(**1,246)(438)
Hedge fair value adjustments (b)**(**85)(106)
Premium on debt exchange**(**5,003)(5,085)
Total debt44,90747,237
Current portion of long-term debt**(**2,249)(5,247)
Long-term debt$42,658$41,990

(a)

*Includes $*3.6 billion of debt at face value related to the Activision Blizzard acquisition. See Note 7 – Business Combinations for further information.

(b)

Refer to Note 5 – Derivatives for further information on the interest rate swaps related to fixed-rate debt.

PART I

Item 1

As of March 31, 2024 and June 30, 2023, the estimated fair value of long-term debt, including the current portion, was $43.2 billion and $46.2 billion, respectively. The estimated fair values are based on Level 2 inputs.

Debt in the table above is comprised of senior unsecured obligations and ranks equally with our other outstanding obligations. Interest is paid semi-annually, except for the Euro-denominated debt, which is paid annually.

The following table outlines maturities of our long-term debt, including the current portion, as of March 31, 2024:

(In millions)
Year Ending June 30,
2024 (excluding the nine months ended March 31, 2024)$0
20252,250
20263,000
20279,250
20280
Thereafter36,741
Total$51,241

NOTE 11 — INCOME TAXES

Effective Tax Rate

Our effective tax rate was 18% and 19% for the three months ended March 31, 2024 and 2023, respectively, and 18% and 19% for the nine months ended March 31, 2024 and 2023, respectively. The decrease in our effective tax rate for the three and nine months ended March 31, 2024 compared to the prior year was primarily due to increased tax benefits from stock-based compensation and tax benefits from tax law changes, including the impact from the issuance of Notice 2023-55 and Notice 2023-80 by the Internal Revenue Service (“IRS”) and U.S. Treasury Department. Notice 2023-55, issued in the first quarter of fiscal year 2024, delayed the effective date of final foreign tax credit regulations to fiscal year 2024 for Microsoft. Notice 2023-80, issued in the second quarter of fiscal year 2024, further delayed the effective date of final foreign tax credit regulations indefinitely.

Our effective tax rate was lower than the U.S. federal statutory rate for the three and nine months ended March 31, 2024, primarily due to earnings taxed at lower rates in foreign jurisdictions resulting from producing and distributing our products and services through our foreign regional operations center in Ireland.

Uncertain Tax Positions

As of March 31, 2024 and June 30, 2023, unrecognized tax benefits and other income tax liabilities were $23.8 billion and $18.7 billion, respectively, and are included in long-term income taxes in our consolidated balance sheets. The balance as of March 31, 2024 includes $1.9 billion of acquired unrecognized tax benefits and other income tax liabilities due to the acquisition of Activision Blizzard. See Note 7 – Business Combinations for further information.

We remain under audit by the IRS for tax years 2014 to 2017. With respect to the audit for tax years 2004 to 2013, on September 26, 2023, we received Notices of Proposed Adjustment (“NOPAs”) from the IRS. The primary issues in the NOPAs relate to intercompany transfer pricing. In the NOPAs, the IRS is seeking an additional tax payment of $28.9 billion plus penalties and interest. As of March 31, 2024, we believe our allowances for income tax contingencies are adequate. We disagree with the proposed adjustments and will vigorously contest the NOPAs through the IRS’s administrative appeals office and, if necessary, judicial proceedings. We do not expect a final resolution of these issues in the next 12 months. Based on the information currently available, we do not anticipate a significant increase or decrease to our income tax contingencies for these issues within the next 12 months.

We are subject to income tax in many jurisdictions outside the U.S. Our operations in certain jurisdictions remain subject to examination for tax years 1996 to 2023, some of which are currently under audit by local tax authorities. The resolution of each of these audits is not expected to be material to our consolidated financial statements.

PART I

Item 1

NOTE 12 — UNEARNED REVENUE

Unearned revenue by segment was as follows:

(In millions)
March 31, 2024June 30, 2023
Productivity and Business Processes$22,929$27,572
Intelligent Cloud16,69621,563
More Personal Computing5,2084,678
Total$44,833$53,813

Changes in unearned revenue were as follows:

(In millions)
Nine Months Ended March 31, 2024
Balance, beginning of period$53,813
Deferral of revenue94,800
Recognition of unearned revenue**(**103,780)
Balance, end of period$44,833

Revenue allocated to remaining performance obligations, which includes unearned revenue and amounts that will be invoiced and recognized as revenue in future periods, was $242 billion as of March 31, 2024, of which $235 billion is related to the commercial portion of revenue. We expect to recognize approximately 45% of this revenue over the next 12 months and the remainder thereafter.

NOTE 13 — LEASES

We have operating and finance leases for datacenters, corporate offices, research and development facilities, Microsoft Experience Centers, and certain equipment. Our leases have remaining lease terms of less than 1 year to 17 years, some of which include options to extend the leases for up to 5 years, and some of which include options to terminate the leases within 1 year.

The components of lease expense were as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Operating lease cost$882$766$2,473$2,112
Finance lease cost:
Amortization of right-of-use assets$453$348$1,241$994
Interest on lease liabilities190132507364
Total finance lease cost$643$480$1,748$1,358

PART I

Item 1

Supplemental cash flow information related to leases was as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$836$690$2,433$1,989
Operating cash flows from finance leases190132507364
Financing cash flows from finance leases323272896790
Right-of-use assets obtained in exchange for lease obligations:
Operating leases1,8316634,4822,377
Finance leases3,4211,0446,9212,253

Supplemental balance sheet information related to leases was as follows:

(In millions, except lease term and discount rate)
March 31, 2024June 30, 2023
Operating Leases
Operating lease right-of-use assets$17,371$14,346
Other current liabilities$3,413$2,409
Operating lease liabilities14,46912,728
Total operating lease liabilities$17,882$15,137
Finance Leases
Property and equipment, at cost$27,328$20,538
Accumulated depreciation**(**5,865)(4,647)
Property and equipment, net$21,463$15,891
Other current liabilities$1,869$1,197
Other long-term liabilities21,03615,870
Total finance lease liabilities$22,905$17,067
Weighted Average Remaining Lease Term
Operating leases8 years8 years
Finance leases12 years11 years
Weighted Average Discount Rate
Operating leases3.3**%**2.9%
Finance leases3.8**%**3.4%

The following table outlines maturities of our lease liabilities as of March 31, 2024:

(In millions)
Year Ending June 30,Operating LeasesFinance Leases
2024 (excluding the nine months ended March 31, 2024)$956$560
20253,5662,694
20263,0762,398
20272,6082,409
20282,1002,409
Thereafter7,81218,058
Total lease payments20,11828,528
Less imputed interest**(**2,236)**(**5,623)
Total$17,882$22,905

PART I

Item 1

As of March 31, 2024, we had additional operating and finance leases, primarily for datacenters, that had not yet commenced of $8.4 billion and $87.8 billion, respectively. These operating and finance leases will commence between fiscal year 2024 and fiscal year 2030 with lease terms of 1 year to 20 years.

NOTE 14 — CONTINGENCIES

U.S. Cell Phone Litigation

Microsoft Mobile Oy, a subsidiary of Microsoft, along with other handset manufacturers and network operators, is a defendant in 45 lawsuits filed in the Superior Court for the District of Columbia by individual plaintiffs who allege that radio emissions from cellular handsets caused their brain tumors and other adverse health effects. We assumed responsibility for these claims in our agreement to acquire Nokia’s Devices and Services business and have been substituted for the Nokia defendants. Twelve of these cases were consolidated for certain pre-trial proceedings; the remaining cases are stayed. In a separate 2009 decision, the Court of Appeals for the District of Columbia held that adverse health effect claims arising from the use of cellular handsets that operate within the U.S. Federal Communications Commission radio frequency emission guidelines (“FCC Guidelines”) are pre-empted by federal law. The plaintiffs allege that their handsets either operated outside the FCC Guidelines or were manufactured before the FCC Guidelines went into effect. The lawsuits also allege an industry-wide conspiracy to manipulate the science and testing around emission guidelines.

In 2013, the defendants in the consolidated cases moved to exclude the plaintiffs’ expert evidence of general causation on the basis of flawed scientific methodologies. In 2014, the trial court granted in part and denied in part the defendants’ motion to exclude the plaintiffs’ general causation experts. The defendants filed an interlocutory appeal to the District of Columbia Court of Appeals challenging the standard for evaluating expert scientific evidence. In October 2016, the Court of Appeals issued its decision adopting the standard advocated by the defendants and remanding the cases to the trial court for further proceedings under that standard. The plaintiffs have filed supplemental expert evidence, portions of which were stricken by the court. A hearing on general causation took place in September of 2022. In April of 2023, the court granted defendants’ motion to strike the testimony of plaintiffs’ experts that cell phones cause brain cancer and entered an order excluding all of plaintiffs’ experts from testifying. The parties agreed to a stipulated dismissal of the consolidated cases to allow plaintiffs to appeal the expert testimony order. Plaintiffs appealed the court’s order in August of 2023, and the parties have filed their briefs on the appeal. A hearing on the status of the stayed cases occurred in December of 2023.

Irish Data Protection Commission Matter

In 2018, the Irish Data Protection Commission (“IDPC”) began investigating a complaint against LinkedIn as to whether LinkedIn’s targeted advertising practices violated the recently implemented European Union General Data Protection Regulation (“GDPR”). Microsoft cooperated throughout the period of inquiry. In April 2023, the IDPC provided LinkedIn with a non-public preliminary draft decision alleging GDPR violations and proposing a fine. Microsoft intends to challenge the preliminary draft decision. There is no set timeline for the IDPC to issue a final decision.

Other Contingencies

We also are subject to a variety of other claims and suits that arise from time to time in the ordinary course of our business. Although management currently believes that resolving claims against us, individually or in aggregate, will not have a material adverse impact in our consolidated financial statements, these matters are subject to inherent uncertainties and management’s view of these matters may change in the future.

As of March 31, 2024, we accrued aggregate legal liabilities of $665 million. While we intend to defend these matters vigorously, adverse outcomes that we estimate could reach approximately $600 million in aggregate beyond recorded amounts are reasonably possible. Were unfavorable final outcomes to occur, there exists the possibility of a material adverse impact in our consolidated financial statements for the period in which the effects become reasonably estimable.

PART I

Item 1

NOTE 15 — STOCKHOLDERS’ EQUITY

Share Repurchases

On September 14, 2021, our Board of Directors approved a share repurchase program authorizing up to $60.0 billion in share repurchases. This share repurchase program commenced in November 2021, has no expiration date, and may be terminated at any time. As of March 31, 2024, $13.1 billion remained of this $60.0 billion share repurchase program.

We repurchased the following shares of common stock under the share repurchase program:

(In millions)SharesAmountSharesAmount
Fiscal Year20242023
First Quarter11$3,56017$4,600
Second Quarter72,800204,600
Third Quarter72,800184,600
Total25$9,16055$13,800

All repurchases were made using cash resources. All shares repurchased were under the share repurchase program approved on September 14, 2021. The above table excludes shares repurchased to settle employee tax withholding related to the vesting of stock awards of $1.4 billion and $3.9 billion for the three and nine months ended March 31, 2024, respectively, and $909 million and $2.7 billion for the three and nine months ended March 31, 2023, respectively.

Dividends

Our Board of Directors declared the following dividends:

Declaration DateRecord DatePayment DateDividend Per ShareAmount
Fiscal Year 2024(In millions)
September 19, 2023November 16, 2023December 14, 2023$0.75$5,574
November 28, 2023February 15, 2024March 14, 20240.755,573
March 12, 2024May 16, 2024June 13, 20240.755,574
Total$2.25$16,721
Fiscal Year 2023
September 20, 2022November 17, 2022December 8, 2022$0.68$5,066
November 29, 2022February 16, 2023March 9, 20230.685,059
March 14, 2023May 18, 2023June 8, 20230.685,054
Total$2.04$15,179

The dividend declared on March 12, 2024 was included in other current liabilities as of March 31, 2024.

PART I

Item 1

NOTE 16 — ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)

The following table summarizes the changes in accumulated other comprehensive income (loss) by component:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Derivatives
Balance, beginning of period$**(**9)$(38)$**(**27)$(13)
Unrealized gains (losses), net of tax of $(5)****, $1**, $1,** and $3**(**19)5314
Reclassification adjustments for (gains) losses included in other income (expense), net37(18)32(62)
Tax expense (benefit) included in provision for income taxes**(**8)4**(**7)14
Amounts reclassified from accumulated other comprehensive loss29(14)25(48)
Net change related to derivatives, net of tax of **$**3, $(3), $8, and $(11)10(9)28(34)
Balance, end of period$1$(47)$1$(47)
Investments
Balance, beginning of period$**(**2,511)$(3,687)$**(**3,582)$(2,138)
Unrealized gains (losses), net of tax of $(56), $194, $221, and $(225)**(**212)732830(851)
Reclassification adjustments for losses included in other income (expense), net13264968
Tax benefit included in provision for income taxes**(**3)(5)**(**10)(13)
Amounts reclassified from accumulated other comprehensive loss10213955
Net change related to investments, net of tax of $(53), $199, **$**231, and $(212)**(**202)753869(796)
Balance, end of period$**(**2,713)$(2,934)$**(**2,713)$(2,934)
Translation Adjustments and Other
Balance, beginning of period$**(**2,429)$(2,732)$**(**2,734)$(2,527)
Translation adjustments and other, net of tax of **$**0, $0, **$**0, and $0**(**294)6911(136)
Balance, end of period$**(**2,723)$(2,663)$**(**2,723)$(2,663)
Accumulated other comprehensive loss, end of period$**(**5,435)$(5,644)$**(**5,435)$(5,644)

PART I

Item 1

NOTE 17 — SEGMENT INFORMATION AND GEOGRAPHIC DATA

In its operation of the business, management, including our chief operating decision maker, who is also our Chief Executive Officer, reviews certain financial information, including segmented internal profit and loss statements prepared on a basis not consistent with GAAP. During the periods presented, we reported our financial performance based on the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing.

Our reportable segments are described below.

Productivity and Business Processes

Our Productivity and Business Processes segment consists of products and services in our portfolio of productivity, communication, and information services, spanning a variety of devices and platforms. This segment primarily comprises:

Office Commercial (Office 365 subscriptions, the Office 365 portion of Microsoft 365 Commercial subscriptions, and Office licensed on-premises), comprising Office, Exchange, SharePoint, Microsoft Teams, Office 365 Security and Compliance, Microsoft Viva, and Copilot for Microsoft 365.

Office Consumer, including Microsoft 365 Consumer and Copilot Pro subscriptions, Office licensed on-premises, and other Office services.

LinkedIn, including Talent Solutions, Marketing Solutions, Premium Subscriptions, and Sales Solutions.

Dynamics business solutions, including Dynamics 365, comprising a set of intelligent, cloud-based applications across ERP, CRM (including Customer Insights), Power Apps, and Power Automate; and on-premises ERP and CRM applications.

Intelligent Cloud

Our Intelligent Cloud segment consists of our public, private, and hybrid server products and cloud services that can power modern business and developers. This segment primarily comprises:

Server products and cloud services, including Azure and other cloud services; SQL Server, Windows Server, Visual Studio, System Center, and related Client Access Licenses (“CALs”); and Nuance and GitHub.

Enterprise and partner services, including Enterprise Support Services, Industry Solutions, Nuance professional services, Microsoft Partner Network, and Learning Experience.

More Personal Computing

Our More Personal Computing segment consists of products and services that put customers at the center of the experience with our technology. This segment primarily comprises:

Windows, including Windows original equipment manufacturer (“OEM”) licensing and other non-volume licensing of the Windows operating system; Windows Commercial, comprising volume licensing of the Windows operating system, Windows cloud services, and other Windows commercial offerings; patent licensing; and Windows Internet of Things.

Devices, including Surface, HoloLens, and PC accessories.

Gaming, including Xbox hardware and Xbox content and services, comprising first-party content (such as Activision Blizzard) and third-party content, including games and in-game content; Xbox Game Pass and other subscriptions; Xbox Cloud Gaming; advertising; third-party disc royalties; and other cloud services.

Search and news advertising, comprising Bing (including Copilot), Microsoft News, Microsoft Edge, and third-party affiliates.

PART I

Item 1

Revenue and costs are generally directly attributed to our segments. However, due to the integrated structure of our business, certain revenue recognized and costs incurred by one segment may benefit other segments. Revenue from certain contracts is allocated among the segments based on the relative value of the underlying products and services, which can include allocation based on actual prices charged, prices when sold separately, or estimated costs plus a profit margin. Cost of revenue is allocated in certain cases based on a relative revenue methodology. Operating expenses that are allocated primarily include those relating to marketing of products and services from which multiple segments benefit and are generally allocated based on relative gross margin.

In addition, certain costs are incurred at a corporate level and allocated to our segments. These allocated costs generally include legal, including settlements and fines, information technology, human resources, finance, excise taxes, field selling, shared facilities services, customer service and support, and severance incurred as part of a corporate program. Each allocation is measured differently based on the specific facts and circumstances of the costs being allocated and is generally based on relative gross margin or relative headcount.

Segment revenue and operating income were as follows during the periods presented:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Revenue
Productivity and Business Processes$19,570$17,516$57,411$50,983
Intelligent Cloud26,70822,08176,84763,914
More Personal Computing15,58013,26046,13740,829
Total$61,858$52,857$180,395$155,726
Operating Income
Productivity and Business Processes$10,143$8,639$30,397$25,137
Intelligent Cloud12,5139,47636,72527,358
More Personal Computing4,9254,23714,38611,774
Total$27,581$22,352$81,508$64,269

No sales to an individual customer or country other than the United States accounted for more than 10% of revenue for the three or nine months ended March 31, 2024 or 2023. Revenue, classified by the major geographic areas in which our customers were located, was as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
United States (a)$31,437$26,007$92,544$78,850
Other countries30,42126,85087,85176,876
Total$61,858$52,857$180,395$155,726

(a)

Includes billings to OEMs and certain multinational organizations because of the nature of these businesses and the impracticability of determining the geographic source of the revenue.

PART I

Item 1

Revenue, classified by significant product and service offerings, was as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Server products and cloud services$24,832$20,025$71,093$58,007
Office products and cloud services13,91112,46840,52835,912
Windows5,9295,32816,75815,449
Gaming5,4513,60716,48111,975
LinkedIn4,0133,65912,12111,120
Search and news advertising3,1343,0369,4079,158
Enterprise and partner services1,8612,0475,7225,883
Dynamics products and cloud services1,6461,3894,7623,951
Devices1,0671,2823,4904,160
Other141633111
Total$61,858$52,857$180,395$155,726

We have recast certain prior period amounts to conform to the way we internally manage and monitor our business.

Our Microsoft Cloud revenue, which includes Azure and other cloud services, Office 365 Commercial, the commercial portion of LinkedIn, Dynamics 365, and other commercial cloud properties, was $35.1 billion and $100.6 billion for the three and nine months ended March 31, 2024, respectively, and $28.5 billion and $81.3 billion for the three and nine months ended March 31, 2023, respectively. These amounts are primarily included in Server products and cloud services, Office products and cloud services, LinkedIn, and Dynamics products and cloud services in the table above.

Assets are not allocated to segments for internal reporting presentations. A portion of amortization and depreciation is included with various other costs in an overhead allocation to each segment. It is impracticable for us to separately identify the amount of amortization and depreciation by segment that is included in the measure of segment profit or loss.

PART I

Item 1

REPORT OF INDEPENDENT REGIST****ERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of Microsoft Corporation

Results of Review of Interim Financial Information

We have reviewed the accompanying consolidated balance sheet of Microsoft Corporation and subsidiaries (the “Company”) as of March 31, 2024, the related consolidated statements of income, comprehensive income, cash flows, and stockholders’ equity for the three-month and nine-month periods ended March 31, 2024 and 2023, and the related notes (collectively referred to as the “interim financial information”). Based on our reviews, we are not aware of any material modifications that should be made to the accompanying interim financial information for it to be in conformity with accounting principles generally accepted in the United States of America.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of June 30, 2023, and the related consolidated statements of income, comprehensive income, cash flows, and stockholders’ equity for the year then ended (not presented herein); and in our report dated July 27, 2023, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying consolidated balance sheet as of June 30, 2023, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Basis for Review Results

This interim financial information is the responsibility of the Company’s management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our reviews in accordance with standards of the PCAOB. A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

/S/ DELOITTE & TOUCHE LLP

Seattle, Washington

April 25, 2024

PART I

Item 2

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Note About Forward-Looking Statements

This report includes estimates, projections, statements relating to our business plans, objectives, and expected operating results that are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements may appear throughout this report, including the following sections: “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Risk Factors” (Part II, Item 1A of this Form 10-Q). These forward-looking statements generally are identified by the words “believe,” “project,” “expect,” “anticipate,” “estimate,” “intend,” “strategy,” “future,” “opportunity,” “plan,” “may,” “should,” “will,” “would,” “will be,” “will continue,” “will likely result,” and similar expressions. Forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties that may cause actual results to differ materially. We describe risks and uncertainties that could cause actual results and events to differ materially in “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” “Quantitative and Qualitative Disclosures about Market Risk” (Part I, Item 3 of this Form 10-Q), and “Risk Factors”. We undertake no obligation to update or revise publicly any forward-looking statements, whether because of new information, future events, or otherwise.

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to help the reader understand the results of operations and financial condition of Microsoft Corporation. MD&A is provided as a supplement to, and should be read in conjunction with, our Annual Report on Form 10-K for the year ended June 30, 2023, and our financial statements and the accompanying Notes to Financial Statements (Part I, Item 1 of this Form 10-Q).

OVERVIEW

Microsoft is a technology company whose mission is to empower every person and every organization on the planet to achieve more. We strive to create local opportunity, growth, and impact in every country around the world. We are creating the platforms and tools, powered by artificial intelligence (“AI”), that deliver better, faster, and more effective solutions to support small and large business competitiveness, improve educational and health outcomes, grow public-sector efficiency, and empower human ingenuity.

We generate revenue by offering a wide range of cloud-based solutions, content, and other services to people and businesses; licensing and supporting an array of software products; delivering relevant online advertising to a global audience; and designing and selling devices. Our most significant expenses are related to compensating employees; supporting and investing in our cloud-based services, including datacenter operations; designing, manufacturing, marketing, and selling our other products and services; and income taxes.

Highlights from the third quarter of fiscal year 2024 compared with the third quarter of fiscal year 2023 included:

Microsoft Cloud revenue increased 23% to $35.1 billion.

Office Commercial products and cloud services revenue increased 13% driven by Office 365 Commercial growth of 15%.

Office Consumer products and cloud services revenue increased 4% and Microsoft 365 Consumer subscribers grew to 80.8 million.

LinkedIn revenue increased 10%.

Dynamics products and cloud services revenue increased 19% driven by Dynamics 365 growth of 23%.

Server products and cloud services revenue increased 24% driven by Azure and other cloud services growth of 31%.

Windows revenue increased 11% with Windows original equipment manufacturer licensing (“Windows OEM”) revenue growth of 11% and Windows Commercial products and cloud services revenue growth of 13%.

Devices revenue decreased 17%.

PART I

Item 2

Xbox content and services revenue increased 62% driven by 61 points of net impact from the Activision Blizzard Inc. (“Activision Blizzard”) acquisition. The net impact reflects the change of Activision Blizzard content from third-party to first-party.

Search and news advertising revenue excluding traffic acquisition costs increased 12%.

On October 13, 2023, we completed our acquisition of Activision Blizzard for a total purchase price of $75.4 billion, consisting primarily of cash. The financial results of Activision Blizzard have been included in our consolidated financial statements since the date of the acquisition. Activision Blizzard is reported as part of our More Personal Computing segment. Refer to Note 7 – Business Combinations of the Notes to the Financial Statements (Part I, Item 1 of this Form 10-Q) for further discussion.

Industry Trends

Our industry is dynamic and highly competitive, with frequent changes in both technologies and business models. Each industry shift is an opportunity to conceive new products, new technologies, or new ideas that can further transform the industry and our business. At Microsoft, we push the boundaries of what is possible through a broad range of research and development activities that seek to identify and address the changing demands of customers and users, industry trends, and competitive forces.

Economic Conditions, Challenges, and Risks

The markets for software, devices, and cloud-based services are dynamic and highly competitive. Our competitors are developing new software and devices, while also deploying competing cloud-based services for consumers and businesses. The devices and form factors customers prefer evolve rapidly, influencing how users access services in the cloud and, in some cases, the user’s choice of which suite of cloud-based services to use. Aggregate demand for our software, services, and devices is also correlated to global macroeconomic and geopolitical factors, which remain dynamic. We must continue to evolve and adapt over an extended time in pace with this changing environment.

The investments we are making in cloud and AI infrastructure and devices will continue to increase our operating costs and may decrease our operating margins. We continue to identify and evaluate opportunities to expand our datacenter locations and increase our server capacity to meet the evolving needs of our customers, particularly given the growing demand for AI services. Our datacenters depend on the availability of permitted and buildable land, predictable energy, networking supplies, and servers, including graphics processing units (“GPUs”) and other components. Our devices are primarily manufactured by third-party contract manufacturers. For the majority of our products, we have the ability to use other manufacturers if a current vendor becomes unavailable or unable to meet our requirements. However, some of our products contain certain components for which there are very few qualified suppliers. Extended disruptions at these suppliers could impact our ability to manufacture devices on time to meet consumer demand.

Our success is highly dependent on our ability to attract and retain qualified employees. We hire a mix of university and industry talent worldwide. We compete for talented individuals globally by offering an exceptional working environment, broad customer reach, scale in resources, the ability to grow one’s career across many different products and businesses, and competitive compensation and benefits.

Our international operations provide a significant portion of our total revenue and expenses. Many of these revenue and expenses are denominated in currencies other than the U.S. dollar. As a result, changes in foreign exchange rates may significantly affect revenue and expenses. Fluctuations in the U.S. dollar relative to certain foreign currencies did not have a material impact on reported revenue and expenses from our international operations for the three and nine months ended March 31, 2024.

Refer to Risk Factors (Part II, Item 1A of this Form 10-Q) for a discussion of these factors and other risks.

Seasonality

Our revenue fluctuates quarterly and is generally higher in the second and fourth quarters of our fiscal year. Second quarter revenue is driven by corporate year-end spending trends in our major markets and holiday season spending by consumers, and fourth quarter revenue is driven by the volume of multi-year on-premises contracts executed during the period.

PART I

Item 2

Reportable Segments

We report our financial performance based on the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. The segment amounts included in MD&A are presented on a basis consistent with our internal management reporting.

Additional information on our reportable segments is contained in Note 17 – Segment Information and Geographic Data of the Notes to Financial Statements (Part I, Item 1 of this Form 10-Q).

Metrics

We use metrics in assessing the performance of our business and to make informed decisions regarding the allocation of resources. We disclose metrics to enable investors to evaluate progress against our ambitions, provide transparency into performance trends, and reflect the continued evolution of our products and services. Our commercial and other business metrics are fundamentally connected based on how customers use our products and services. The metrics are disclosed in the MD&A or the Notes to Financial Statements (Part I, Item 1 of this Form 10-Q). Financial metrics are calculated based on financial results prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”), and growth comparisons relate to the corresponding period of last fiscal year.

In the first quarter of fiscal year 2024, we made updates to the presentation and method of calculation for certain metrics, revising our Microsoft Cloud revenue metric to include revenue growth and expanding our Microsoft 365 Consumer subscribers metric to include Microsoft 365 Basic subscribers, aligning with how we manage our business.

Commercial

Our commercial business primarily consists of Server products and cloud services, Office Commercial, Windows Commercial, the commercial portion of LinkedIn, Enterprise and partner services, and Dynamics. Our commercial metrics allow management and investors to assess the overall health of our commercial business and include leading indicators of future performance.

Commercial remaining performance obligationCommercial portion of revenue allocated to remaining performance obligations, which includes unearned revenue and amounts that will be invoiced and recognized as revenue in future periods
Microsoft Cloud revenue and revenue growthRevenue from Azure and other cloud services, Office 365 Commercial, the commercial portion of LinkedIn, Dynamics 365, and other commercial cloud properties
Microsoft Cloud gross margin percentageGross margin percentage for our Microsoft Cloud business

PART I

Item 2

Productivity and Business Processes and Intelligent Cloud

Metrics related to our Productivity and Business Processes and Intelligent Cloud segments assess the health of our core businesses within these segments. The metrics reflect our cloud and on-premises product strategies and trends.

Office Commercial products and cloud services revenue growthRevenue from Office Commercial products and cloud services (Office 365 subscriptions, the Office 365 portion of Microsoft 365 Commercial subscriptions, and Office licensed on-premises), comprising Office, Exchange, SharePoint, Microsoft Teams, Office 365 Security and Compliance, Microsoft Viva, and Copilot for Microsoft 365
Office Consumer products and cloud services revenue growthRevenue from Office Consumer products and cloud services, including Microsoft 365 Consumer and Copilot Pro subscriptions, Office licensed on-premises, and other Office services
Office 365 Commercial seat growthThe number of Office 365 Commercial seats at end of period where seats are paid users covered by an Office 365 Commercial subscription
Microsoft 365 Consumer subscribersThe number of Microsoft 365 Consumer and Copilot Pro subscribers at end of period
Dynamics products and cloud services revenue growthRevenue from Dynamics products and cloud services, including Dynamics 365, comprising a set of intelligent, cloud-based applications across ERP, CRM (including Customer Insights), Power Apps, and Power Automate; and on-premises ERP and CRM applications
LinkedIn revenue growthRevenue from LinkedIn, including Talent Solutions, Marketing Solutions, Premium Subscriptions, and Sales Solutions
Server products and cloud services revenue growthRevenue from Server products and cloud services, including Azure and other cloud services; SQL Server, Windows Server, Visual Studio, System Center, and related Client Access Licenses (“CALs”); and Nuance and GitHub

More Personal Computing

Metrics related to our More Personal Computing segment assess the performance of key lines of business within this segment. These metrics provide strategic product insights which allow us to assess the performance across our commercial and consumer businesses. As we have diversity of target audiences and sales motions within the Windows business, we monitor metrics that are reflective of those varying motions.

Windows OEM revenue growthRevenue from sales of Windows Pro and non-Pro licenses sold through the OEM channel
Windows Commercial products and cloud services revenue growthRevenue from Windows Commercial products and cloud services, comprising volume licensing of the Windows operating system, Windows cloud services, and other Windows commercial offerings
Devices revenue growthRevenue from Devices, including Surface, HoloLens, and PC accessories
Xbox content and services revenue growthRevenue from Xbox content and services, comprising first-party content (such as Activision Blizzard) and third-party content, including games and in-game content; Xbox Game Pass and other subscriptions; Xbox Cloud Gaming; advertising; third-party disc royalties; and other cloud services
Search and news advertising revenue (ex TAC) growthRevenue from search and news advertising excluding traffic acquisition costs (“TAC”) paid to Bing Ads network publishers and news partners

PART I

Item 2

SUMMARY RESULTS OF OPERATIONS

(In millions, except percentages and per share amounts)Three Months Ended March 31,Percentage ChangeNine Months Ended March 31,Percentage Change
2024202320242023
Revenue$61,858$52,85717%$180,395$155,72616%
Gross margin43,35336,72918%125,965106,65818%
Operating income27,58122,35223%81,50864,26927%
Net income21,93918,29920%66,10052,28026%
Diluted earnings per share2.942.4520%8.856.9927%
Adjusted gross margin (non-GAAP)43,35336,72918%125,965106,81018%
Adjusted operating income (non-GAAP)27,58122,35223%81,50865,44025%
Adjusted net income (non-GAAP)21,93918,29920%66,10053,22624%
Adjusted diluted earnings per share (non-GAAP)2.942.4520%8.857.1224%

Adjusted gross margin, operating income, net income, and diluted earnings per share (“EPS”) are non-GAAP financial measures. Prior year non-GAAP financial measures exclude the impact of a $1.2 billion charge in the second quarter of fiscal year 2023 (“Q2 charge”), which included employee severance expenses, impairment charges resulting from changes to our hardware portfolio, and costs related to lease consolidation activities. Refer to the Non-GAAP Financial Measures section below for a reconciliation of our financial results reported in accordance with GAAP to non-GAAP financial results.

Three Months Ended March 31, 2024 Compared with Three Months Ended March 31, 2023

Revenue increased $9.0 billion or 17% driven by growth across each of our segments. Intelligent Cloud revenue increased driven by Azure. More Personal Computing revenue increased driven by Gaming. Productivity and Business Processes revenue increased driven by Office 365 Commercial.

Cost of revenue increased $2.4 billion or 15% driven by growth in Microsoft Cloud and Gaming.

Gross margin increased $6.6 billion or 18% driven by growth across each of our segments.

Gross margin percentage increased slightly. Excluding the impact of the prior year change in accounting estimate for the useful lives of our server and network equipment, gross margin percentage increased 1 point driven by improvement in More Personal Computing.

Microsoft Cloud gross margin percentage decreased slightly to 72%. Excluding the impact of the change in accounting estimate, Microsoft Cloud gross margin percentage increased slightly driven by improvements in Azure and Office 365 Commercial, inclusive of scaling our AI infrastructure, offset in part by sales mix shift to Azure.

Operating expenses increased $1.4 billion or 10% driven by Gaming, with 9 points of growth from the Activision Blizzard acquisition.

Operating income increased $5.2 billion or 23% driven by growth across each of our segments.

Nine Months Ended March 31, 2024 Compared with Nine Months Ended March 31, 2023

Revenue increased $24.7 billion or 16% driven by growth across each of our segments. Intelligent Cloud revenue increased driven by Azure. Productivity and Business Processes revenue increased driven by Office 365 Commercial. More Personal Computing revenue increased driven by Gaming.

Cost of revenue increased $5.4 billion or 11% driven by growth in Microsoft Cloud and Gaming, offset in part by a decline in Devices.

PART I

Item 2

Gross margin increased $19.3 billion or 18% driven by growth across each of our segments.

Gross margin percentage increased. Excluding the impact of the change in accounting estimate, gross margin percentage increased 2 points driven by improvement in More Personal Computing.

Microsoft Cloud gross margin percentage of 72% was relatively unchanged. Excluding the impact of the change in accounting estimate, Microsoft Cloud gross margin percentage increased 1 point driven by improvements in Azure and Office 365 Commercial, inclusive of scaling our AI infrastructure, offset in part by sales mix shift to Azure.

Operating expenses increased $2.1 billion or 5% driven by Gaming, with 7 points of growth from the Activision Blizzard acquisition, offset in part by 2 points of favorable impact from the prior year Q2 charge.

Operating income increased $17.2 billion or 27%, including a favorable foreign currency impact of 2%, driven by growth across each of our segments.

Prior year gross margin, operating income, net income, and diluted EPS were negatively impacted by the Q2 charge, which resulted in decreases of $152 million, $1.2 billion, $946 million, and $0.13, respectively.

SEGMENT RESULTS OF OPERATIONS

(In millions, except percentages)Three Months Ended March 31,Percentage ChangeNine Months Ended March 31,Percentage Change
2024202320242023
Revenue
Productivity and Business Processes$19,570$17,51612%$57,411$50,98313%
Intelligent Cloud26,70822,08121%76,84763,91420%
More Personal Computing15,58013,26017%46,13740,82913%
Total$61,858$52,85717%$180,395$155,72616%
Operating Income
Productivity and Business Processes$10,143$8,63917%$30,397$25,13721%
Intelligent Cloud12,5139,47632%36,72527,35834%
More Personal Computing4,9254,23716%14,38611,77422%
Total$27,581$22,35223%$81,508$64,26927%

Reportable Segments

Three Months Ended March 31, 2024 Compared with Three Months Ended March 31, 2023

Productivity and Business Processes

Revenue increased $2.1 billion or 12%.

Office Commercial products and cloud services revenue increased $1.4 billion or 13%. Office 365 Commercial revenue grew 15% with seat growth of 8%, driven by small and medium business and frontline worker offerings, as well as growth in revenue per user. Office Commercial products revenue declined 20% driven by continued customer shift to cloud offerings.

Office Consumer products and cloud services revenue increased $63 million or 4%. Microsoft 365 Consumer subscribers grew 14% to 80.8 million.

LinkedIn revenue increased $354 million or 10% driven by growth across all lines of business – Talent Solutions, Premium Subscriptions, Marketing Solutions, and Sales Solutions.

Dynamics products and cloud services revenue increased $257 million or 19% driven by Dynamics 365. Dynamics 365 revenue grew 23% driven by growth across all workloads.

PART I

Item 2

Operating income increased $1.5 billion or 17%.

Gross margin increased $1.6 billion or 11% driven by growth in Office 365 Commercial. Gross margin percentage decreased slightly. Excluding the impact of the change in accounting estimate, gross margin percentage increased slightly driven by improvement in Office 365 Commercial.

Operating expenses increased $57 million or 1%.

Intelligent Cloud

Revenue increased $4.6 billion or 21%.

Server products and cloud services revenue increased $4.8 billion or 24% driven by Azure and other cloud services. Azure and other cloud services revenue grew 31% driven by growth in our consumption-based services. Server products revenue increased 6% driven by continued demand for our hybrid solutions, including Windows Server and SQL Server running in multi-cloud environments.

Enterprise and partner services revenue decreased $186 million or 9% on a strong prior year comparable for Enterprise Support Services.

Operating income increased $3.0 billion or 32%.

Gross margin increased $3.1 billion or 20% driven by growth in Azure. Gross margin percentage decreased slightly. Excluding the impact of the change in accounting estimate, gross margin percentage increased slightly primarily driven by improvement in Azure, inclusive of scaling our AI infrastructure, offset in part by sales mix shift to Azure.

Operating expenses increased $49 million or 1% driven by investments in Azure.

More Personal Computing

Revenue increased $2.3 billion or 17%.

Windows revenue increased $601 million or 11% driven by growth in Windows Commercial and Windows OEM. Windows Commercial products and cloud services revenue increased 13% driven by demand for Microsoft 365. Windows OEM revenue increased 11%.

Gaming revenue increased $1.8 billion or 51% driven by growth in Xbox content and services. Xbox content and services revenue increased 62% driven by 61 points of net impact from the Activision Blizzard acquisition. Xbox hardware revenue decreased 31% driven by lower volume of consoles sold.

Search and news advertising revenue increased $98 million or 3%. Search and news advertising revenue excluding traffic acquisition costs increased 12% driven by higher search volume.

Devices revenue decreased $215 million or 17%.

Operating income increased $688 million or 16%.

Gross margin increased $2.0 billion or 27% driven by growth in Gaming, with 13 points of net impact from the Activision Blizzard acquisition, as well as growth in Windows. Gross margin percentage increased driven by sales mix shift to higher margin businesses.

Operating expenses increased $1.3 billion or 41% driven by Gaming, with 43 points of growth from the Activision Blizzard acquisition.

Nine Months Ended March 31, 2024 Compared with Nine Months Ended March 31, 2023

Productivity and Business Processes

Revenue increased $6.4 billion or 13%.

Office Commercial products and cloud services revenue increased $4.4 billion or 14%. Office 365 Commercial revenue grew 17% with seat growth of 8%, driven by small and medium business and frontline worker offerings, as well as growth in revenue per user. Office Commercial products revenue declined 18% driven by continued customer shift to cloud offerings.

PART I

Item 2

Office Consumer products and cloud services revenue increased $181 million or 4% with continued growth in Microsoft 365 Consumer subscribers.

LinkedIn revenue increased $1.0 billion or 9% driven by growth across all lines of business – Talent Solutions, Premium Subscriptions, Marketing Solutions, and Sales Solutions.

Dynamics products and cloud services revenue increased $811 million or 21% driven by Dynamics 365. Dynamics 365 revenue grew 26% driven by growth across all workloads.

Operating income increased $5.3 billion or 21%.

Gross margin increased $5.2 billion or 13% driven by growth in Office 365 Commercial. Gross margin percentage was relatively unchanged. Excluding the impact of the change in accounting estimate, gross margin percentage increased slightly driven by improvement in Office 365 Commercial.

Operating expenses decreased $97 million or 1% primarily driven by 2 points of favorable impact from the prior year Q2 charge.

Intelligent Cloud

Revenue increased $12.9 billion or 20%.

Server products and cloud services revenue increased $13.1 billion or 23% driven by Azure and other cloud services. Azure and other cloud services revenue grew 30% driven by growth in our consumption-based services. Server products revenue increased 4% driven by continued demand for our hybrid solutions, including Windows Server and SQL Server running in multi-cloud environments.

Enterprise and partner services revenue decreased $161 million or 3% driven by declines in Industry Solutions and Enterprise Support Services.

Operating income increased $9.4 billion or 34%.

Gross margin increased $9.0 billion or 20% driven by growth in Azure. Gross margin percentage was relatively unchanged. Excluding the impact of the change in accounting estimate, gross margin percentage increased 1 point driven by improvement in Azure, inclusive of scaling our AI infrastructure, offset in part by sales mix shift to Azure.

Operating expenses decreased $369 million or 2% driven by 3 points of favorable impact from the prior year Q2 charge, offset in part by investments in Azure.

More Personal Computing

Revenue increased $5.3 billion or 13%.

Windows revenue increased $1.3 billion or 8% driven by growth in Windows Commercial and Windows OEM. Windows Commercial products and cloud services revenue increased 10% driven by demand for Microsoft 365. Windows OEM revenue increased 8%.

Gaming revenue increased $4.5 billion or 38% driven by growth in Xbox content and services. Xbox content and services revenue increased 47% driven by 40 points of net impact from the Activision Blizzard acquisition. Xbox hardware revenue decreased 7% driven by lower volume of consoles sold, offset in part by sales mix shift to higher-priced consoles.

Search and news advertising revenue increased $249 million or 3%. Search and news advertising revenue excluding traffic acquisition costs increased 10% driven by higher search volume.

Devices revenue decreased $670 million or 16%.

Operating income increased $2.6 billion or 22%.

Gross margin increased $5.1 billion or 24% driven by growth in Gaming, with 10 points of net impact from the Activision Blizzard acquisition, as well as growth in Windows. Gross margin percentage increased driven by sales mix shift to higher margin businesses and improvement in Devices.

Operating expenses increased $2.5 billion or 27% driven by Gaming, with 31 points of growth from the Activision Blizzard acquisition.

PART I

Item 2

OPERATING EXPENSES

Research and Development

(In millions, except percentages)Three Months Ended March 31,Percentage ChangeNine Months Ended March 31,Percentage Change
2024202320242023
Research and development$7,653$6,98410%$21,454$20,4565%
As a percent of revenue12%13%(1)ppt12%13%(1)ppt

Research and development expenses include payroll, employee benefits, stock-based compensation expense, and other headcount-related expenses associated with product development. Research and development expenses also include third-party development and programming costs and the amortization of purchased software code and services content.

Three Months Ended March 31, 2024 Compared with Three Months Ended March 31, 2023

Research and development expenses increased $669 million or 10% driven by Gaming, with 9 points of growth from the Activision Blizzard acquisition.

Nine Months Ended March 31, 2024 Compared with Nine Months Ended March 31, 2023

Research and development expenses increased $998 million or 5% driven by Gaming, with 6 points of growth from the Activision Blizzard acquisition.

Sales and Marketing

(In millions, except percentages)Three Months Ended March 31,Percentage ChangeNine Months Ended March 31,Percentage Change
2024202320242023
Sales and marketing$6,207$5,7508%$17,640$16,5557%
As a percent of revenue10%11%(1)ppt10%11%(1)ppt

Sales and marketing expenses include payroll, employee benefits, stock-based compensation expense, and other headcount-related expenses associated with sales and marketing personnel, and the costs of advertising, promotions, trade shows, seminars, and other programs.

Three Months Ended March 31, 2024 Compared with Three Months Ended March 31, 2023

Sales and marketing expenses increased $457 million or 8% driven by Gaming, with 8 points of growth from the Activision Blizzard acquisition.

Nine Months Ended March 31, 2024 Compared with Nine Months Ended March 31, 2023

Sales and marketing expenses increased $1.1 billion or 7% driven by Gaming, with 6 points of growth from the Activision Blizzard acquisition.

General and Administrative

(In millions, except percentages)Three Months Ended March 31,Percentage ChangeNine Months Ended March 31,Percentage Change
2024202320242023
General and administrative$1,912$1,64316%$5,363$5,3780%
As a percent of revenue3%3%0ppt3%3%0ppt

PART I

Item 2

General and administrative expenses include payroll, employee benefits, stock-based compensation expense, employee severance expense incurred as part of a corporate program, and other headcount-related expenses associated with finance, legal, facilities, certain human resources and other administrative personnel, certain taxes, and legal and other administrative fees.

Three Months Ended March 31, 2024 Compared with Three Months Ended March 31, 2023

General and administrative expenses increased $269 million or 16% driven by Gaming, with 17 points of growth from the Activision Blizzard acquisition.

Nine Months Ended March 31, 2024 Compared with Nine Months Ended March 31, 2023

General and administrative expenses were relatively unchanged as prior year employee severance expenses were offset by growth from the Activision Blizzard acquisition.

OTHER INCOME (EXPENSE), NET

The components of other income (expense), net were as follows:

(In millions)Three Months Ended March 31,Nine Months Ended March 31,
2024202320242023
Interest and dividends income$619$748$2,519$2,089
Interest expense(800)(496)(2,234)(1,486)
Net recognized gains (losses) on investments(25)105(63)103
Net losses on derivatives(24)(65)(198)(255)
Net gains (losses) on foreign currency remeasurements(138)122(203)26
Other, net(486)(93)(792)(162)
Total$(854)$321$(971)$315

We use derivative instruments to manage risks related to foreign currencies, interest rates, equity prices, and credit; to enhance investment returns; and to facilitate portfolio diversification. Gains and losses from changes in fair values of derivatives that are not designated as hedging instruments are primarily recognized in other income (expense), net.

Three Months Ended March 31, 2024 Compared with Three Months Ended March 31, 2023

Interest and dividends income decreased due to lower portfolio balances. Interest expense increased due to the issuance of commercial paper. Net recognized losses on investments increased primarily due to higher equity impairments and lower gains on equity investments. Net losses on derivatives decreased primarily due to lower losses on equity derivatives. Other, net primarily reflects net recognized losses on equity method investments.

Nine Months Ended March 31, 2024 Compared with Nine Months Ended March 31, 2023

Interest and dividends income increased due to higher yields and higher portfolio balances. Interest expense increased due to the issuance of commercial paper. Net recognized losses on investments increased primarily due to higher equity impairments. Net losses on derivatives decreased primarily due to lower losses on equity and interest rate derivatives. Other, net primarily reflects net recognized losses on equity method investments.

PART I

Item 2

INCOME TAXES

Effective Tax Rate

Our effective tax rate was 18% and 19% for the three months ended March 31, 2024 and 2023, respectively, and 18% and 19% for the nine months ended March 31, 2024 and 2023, respectively. The decrease in our effective tax rate for the three and nine months ended March 31, 2024 compared to the prior year was primarily due to increased tax benefits from stock-based compensation and tax benefits from tax law changes, including the impact from the issuance of Notice 2023-55 and Notice 2023-80 by the Internal Revenue Service (“IRS”) and U.S. Treasury Department. Notice 2023-55, issued in the first quarter of fiscal year 2024, delayed the effective date of final foreign tax credit regulations to fiscal year 2024 for Microsoft. Notice 2023-80, issued in the second quarter of fiscal year 2024, further delayed the effective date of final foreign tax credit regulations indefinitely.

Our effective tax rate was lower than the U.S. federal statutory rate for the three and nine months ended March 31, 2024, primarily due to earnings taxed at lower rates in foreign jurisdictions resulting from producing and distributing our products and services through our foreign regional operations center in Ireland.

Uncertain Tax Positions

We remain under audit by the IRS for tax years 2014 to 2017. With respect to the audit for tax years 2004 to 2013, on September 26, 2023, we received Notices of Proposed Adjustment (“NOPAs”) from the IRS. The primary issues in the NOPAs relate to intercompany transfer pricing. In the NOPAs, the IRS is seeking an additional tax payment of $28.9 billion plus penalties and interest. As of March 31, 2024, we believe our allowances for income tax contingencies are adequate. We disagree with the proposed adjustments and will vigorously contest the NOPAs through the IRS’s administrative appeals office and, if necessary, judicial proceedings. We do not expect a final resolution of these issues in the next 12 months. Based on the information currently available, we do not anticipate a significant increase or decrease to our income tax contingencies for these issues within the next 12 months.

We are subject to income tax in many jurisdictions outside the U.S. Our operations in certain jurisdictions remain subject to examination for tax years 1996 to 2023, some of which are currently under audit by local tax authorities. The resolution of each of these audits is not expected to be material to our consolidated financial statements.

NON-GAAP FINANCIAL MEASURES

Adjusted gross margin, operating income, net income, and diluted EPS are non-GAAP financial measures. Prior year non-GAAP financial measures exclude the impact of the Q2 charge, which includes employee severance expenses, impairment charges resulting from changes to our hardware portfolio, and costs related to lease consolidation activities. We believe these non-GAAP measures aid investors by providing additional insight into our operational performance and help clarify trends affecting our business. For comparability of reporting, management considers non-GAAP measures in conjunction with GAAP financial results in evaluating business performance. These non-GAAP financial measures presented should not be considered a substitute for, or superior to, the measures of financial performance prepared in accordance with GAAP.

PART I

Previous: Cover and table of contents · Next: Item 2. The following table reconciles our financial results reported in accordance with GAAP to non-GAAP financial results: