Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

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Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

I. OVERVIEW

During the third quarter 2023, The Progressive Corporation’s insurance subsidiaries recognized strong growth in both premiums written and policies in force, compared to the same period last year. During the third quarter 2023, we generated an underwriting profit of 7.6%, which was better than our 4.0% companywide calendar-year underwriting profit goal and 6.8 points better than the third quarter last year. The underwriting profit variance from the prior year was primarily attributable to lower catastrophe losses in the current quarter, compared to the third quarter last year, along with our pricing decisions and non-pricing actions that we put in place to help us achieve our stated calendar-year goal of a 96 or better combined ratio.

During the third quarter 2023, we experienced catastrophic weather events that contributed 3.2 loss ratio points, compared to 7.1 points for the third quarter 2022, which primarily resulted from Hurricane Ian. During the quarter, our personal auto products profitability benefited by about five points from prior rate revisions that have earned in. In addition, our companywide expense ratio was 2.5 points lower in the third quarter 2023, compared to the same period last year, in large part due to a 52% decrease in advertising spend in the third quarter 2023, which brought our year-to-date advertising costs to $1.3 billion, compared to $1.6 billion for the first nine months of 2022. We currently plan to continue to manage our rate levels and discretionary spending to further our goal of achieving our companywide calendar-year target profitability.

During the third quarter 2023, companywide net premiums written grew 20% over the same period last year, with all operating segments contributing to the growth. We generated $15.6 billion of net premiums written, which was an increase of $2.6 billion, compared to the third quarter 2022. We ended the quarter with 29.6 million policies in force, which was an increase of 2.8 million policies, or 10%, over September 30, 2022, and nearly 33,000 more policies than were in force at the end of the second quarter 2023, and 2.3 million more than year-end 2022. While companywide policies in force increased during the third quarter 2023, total personal auto policies in force were down compared to June 30, 2023, reflecting the decrease in new business applications discussed below, which were, in part, offset by the increase in renewal applications as our retention lengthened. The increase from the year-end 2022 policies in force reflected both strong new application growth in the first half of the year and improved retention in our Personal Lines and Property products.

As a result of the rate and non-rate actions we have taken to manage profitability, new applications decreased during the third quarter 2023, compared to the same period last

year. While new business is down year over year, policy life expectancy, which is our measure of retention, has lengthened in our Personal Lines products demonstrating the competitiveness of our products in the marketplace. As discussed below, we plan to continue to remain diligent in our efforts to achieve our target profitability and will take the necessary rate and non-rate actions, which could result in less premium and policy growth.

On a year-over-year basis, for the third quarter 2023, net income increased $1.0 billion and comprehensive income increased $1.5 billion, from a comprehensive loss in the same period last year. The year-over-year increase in net income primarily reflected an increase in underwriting profitability as discussed previously. During the quarter, income also benefited from a 53% increase in recurring investment income, primarily due to an increase in interest rates on floating-rate securities in our portfolio, an increase in average assets resulting from premium growth, and investing new cash and cash from maturities in higher interest rate securities given the rising interest rate environment.

The quarter-over-prior-year quarter increase in comprehensive income reflected both the increase in net income and a lower amount of net unrealized losses on our fixed-maturity securities, which experienced a loss of $388.6 million in the third quarter 2023, compared to a loss of $920.3 million in the same prior year period, with both periods being primarily driven by the then-current interest rate environment, with a significant rise in interest rates last year.

Total capital (debt plus shareholders’ equity) at September 30, 2023, was $24.3 billion, which was up $2.0 billion from year-end 2022, primarily due to our comprehensive income earned in the first nine months of 2023 and the May 2023 issuance of $500 million of 4.95% senior notes.

A. Insurance Operations

During the third quarter 2023, we experienced a companywide underwriting profit margin of 7.6%, compared to an underwriting margin of 0.8% for the same period last year. Our Personal Lines, Commercial Lines, and Property businesses generated an underwriting profit margin of 8.8%, 0.9%, and 11.8%, respectively, during the third quarter 2023. Our special lines products experienced an underwriting loss during the third quarter due to seasonality. In total, the special lines products contributed a 0.8 unfavorable point impact to our Personal Lines combined ratio. The strong underwriting results in the third quarter moved our year-to-date combined ratio to a 97.2, which is just 1.2 points from our companywide calendar-year goal of a combined ratio of a 96 or better.

We strongly believe that achieving our target profit margin takes precedence over growing premiums. With a focus on achieving our calendar-year underwriting profitability goal of at least 4%, in the face of continued volatility in our severity trends that influence higher vehicle and repair costs, we will continue to reevaluate our rate plans and intend to continue to raise rates through the fourth quarter 2023, with planned increases of about 3% in our personal auto products and about 5% in our commercial auto products. Some of these rate increases will be subject to regulatory approval. We will continue to monitor the factors that could impact our loss costs for both our vehicle and Property businesses, which may include new and used car prices, miles driven, driving patterns, loss severity, weather events, building materials, construction costs, inflation, and other components, on a state-by-state basis, and could change our current plans for rate increases.

In addition to rate action, we routinely monitor non-rate actions, including our advertising spend. During the third quarter 2023, we reduced advertising costs 52%, compared to the same period last year. On a year-to-date basis, we have spent $1.3 billion in advertising, compared to $1.6 billion for the first nine months of 2022. During the quarter, we also continued implementing measures to support the goal of achieving our target profit margin that included slowing new business growth through verification activities, bill plan offerings, and through ongoing general operational expense discipline. We expect to continue to reevaluate our actions through the remainder of the year and may take additional measures as necessary.

For the third quarter 2023, net premiums written grew 20% compared to the third quarter last year, with all segments showing strong growth. Personal Lines net premiums written grew 23%, with the Agency and Direct distribution channels growing 19% and 25%, respectively. Commercial Lines net premiums written grew 7% and Property grew 16%. Changes in net premiums written are a function of new business applications (i.e., policies sold), business mix, premium per policy, and retention.

While we experienced significant new application growth during the first half of 2023, due to the actions taken to address profitability there was a decrease in Personal Lines new applications, compared to the third quarter 2022. During the third quarter 2023, we also saw a slowing of new application growth in both our Commercial Lines and Property businesses, compared to the growth rates experienced earlier in the year. The Personal Lines decline reflected a decrease in both our Agency and Direct auto businesses, combining for a total decrease of 20% for new personal auto business applications. While personal auto premium growth and retention were strong during the third quarter 2023, some of the profitability actions mentioned above could have a negative impact on future premium growth, retention, and could continue to negatively impact new applications.

Returning to calendar-year profitability in our Property business continues to remain a priority for us. We plan to continue to focus on our efforts to grow in states that traditionally have less catastrophe exposure and limit growth in coastal and hail-prone states to reduce concentration mix among states. In regions where our appetite to write new business is limited, we are prioritizing Progressive auto bundles, as well as lower risk properties, such as new construction or homes with newer roofs. In addition, to continue to rebalance our business, we began a non-renewal effort of up to 115,000 Property policies in Florida. Following the required filings and notices, the first of these non-renewals will go into effect in the second quarter of 2024 and will continue on a rolling 12-month basis. To try to ease this disruption to our customers and agents, we reached an agreement with another Florida insurer to offer replacement policies to these policyholders, subject to their underwriting and financial guidelines and agent appointments where applicable. Despite this non-renewal effort, we plan to continue to provide for the insurance needs of over 3 million Florida policyholders across all of our lines of business, including over 200,000 Florida homeowners.

In the third quarter 2023, in our Property products, we increased rates by about 2% in aggregate, following a rate increase of about 7% during the first half of 2023 and an increase of about 19% during 2022. Similar to our personal and commercial auto products, we intend to continue to raise rates in our Property products in an effort to achieve our calendar-year underwriting profitability goal, with a planned aggregate countrywide increase of about 7% over the remainder of the year. Some of these rate increases will be subject to regulatory approval. New applications in the states where we are focused on growth were up about 30% over the third quarter last year. New applications were down about 10% in the more volatile weather states. In addition, the Property business benefited from growth in Robinsons, our bundled auto and home policies. In total, Property new applications were up 9% over the third quarter 2022.

During the third quarter 2023, on a year-over-year basis, average written premium per policy grew 12% in both personal auto and Property, and 4% in commercial auto. The growth in personal auto, commercial auto, and Property primarily reflected rate increases taken throughout 2022 that continued through the third quarter 2023, in response to rising loss costs. The rate increases taken in commercial auto were, in part, offset by a shift in the mix of business, primarily driven by decreased demand in our for-hire transportation product. Given that our commercial auto and Property policies are predominately written for 12-month terms, rate actions take longer to earn in for these products.

We believe a key element in improving the accuracy of our rating is Snapshot®, our usage-based insurance offering. During the third quarter 2023, the adoption rates for consumers enrolling in the program increased about 15% in Agency auto and was flat in Direct auto, compared to

the third quarter 2022. Snapshot is available in all states, other than California, and our latest segmentation model was available in states that represented about 50% of our countrywide personal auto premium at September 30, 2023. We continue to invest in our mobile application, with mobile devices being chosen for Snapshot monitoring for the majority of new enrollments.

We realize that to grow policies in force, it is critical that we retain our customers for longer periods. Consequently, increasing retention continues to be one of our most important priorities. Our efforts to increase our share of multi-product households remains a key initiative and we will continue to make investments to improve the customer experience in order to support that goal. Policy life expectancy, which is our actuarial estimate of the average length of time that a policy will remain in force before cancellation or lapse in coverage, is our primary measure of customer retention in our Personal Lines, Commercial Lines, and Property businesses.

We evaluate total auto retention using a trailing 12-month and a trailing 3-month policy life expectancy. The latter can reflect more volatility and is more sensitive to seasonality. As of the end of the third quarter 2023, our trailing 12-month total personal auto policy life expectancy increased 19%, compared to last year, which marks the second consecutive quarter the trailing 12-month measure has been positive since the beginning of 2022. The Agency and Direct channels trailing 12-month measure was up 20% and 17%, respectively. We have seen improvement in our trailing 12-month policy life expectancy on a month-over-prior month basis for the last several months although recent and future rate increases could potentially have an adverse impact on our retention. Our trailing 3-month policy life expectancy for total personal auto was up 35%, compared to the same period last year. We believe that the improved retention on a trailing 3-month basis reflects our continued competitiveness in the marketplace.

At the end of the third quarter 2023, our trailing 12-month policy life expectancy increased 5% in special lines, 14% in Property, and decreased 9% in Commercial Lines, compared to the same period last year. The decrease in Commercial Lines was across all business market targets (BMT), with the decrease in for-hire transportation BMT demand providing the largest contribution to the overall decrease. Commercial auto retention is being negatively impacted by our rate and underwriting actions, a slowdown in the rate of economic activity, and challenging freight market conditions, which we believe are driving increased shopping and causing motor carriers to exit the industry.

B. Investments

The fair value of our investment portfolio was $61.9 billion at September 30, 2023, compared to $53.5 billion at December 31, 2022. The increase from year-end 2022 primarily reflected solid cash flows from operations and the $0.5 billion of proceeds from debt issued in May 2023, as discussed further below, partially offset by valuation decreases in U.S. government securities.

Our asset allocation strategy is to maintain 0%-25% of our portfolio in Group I securities, with the balance (75%-100%) of our portfolio in Group II securities (the securities allocated to Group I and II are defined below under Results of Operations – Investments). At September 30, 2023, 7% of our portfolio was allocated to Group I securities and 93% to Group II securities, compared to 10% and 90%, respectively, at December 31, 2022.

Our recurring investment income generated a pretax book yield of 3.3% for the third quarter 2023, compared to 2.5% for the same period in 2022, due to the increase in interest rates on our floating-rate securities and the investment of cash and maturities at relatively higher interest rates. Our investment portfolio produced a fully taxable equivalent (FTE) total return of (0.2)% and (1.9)% for the third quarter 2023 and 2022, respectively. Our fixed-income and common stock portfolios had FTE total returns of (0.1)% and (3.1)%, respectively, for the third quarter 2023, compared to (1.8)% and (4.5)%, respectively, last year. The favorable change in the fixed-income return reflected lower portfolio valuation decreases in third quarter 2023, compared to third quarter 2022, as the market experienced smaller increases in interest rates and a more stable environment for credit spreads versus third quarter 2022. The year-over-year change in the common stock return reflected general market conditions.

At September 30, 2023, the fixed-income portfolio had a weighted average credit quality of AA- and a duration of 2.9 years, compared to AA and 2.7 years at September 30, 2022 and AA and 2.9 years at December 31, 2022. Our decrease in weighted average credit quality since December 31, 2022, was mainly due to two major credit rating agencies rating U.S. Treasury debt at AA+ instead of AAA which led us to lower our U.S. Treasury positions to AA+.

II. FINANCIAL CONDITION

A. Liquidity and Capital Resources

Progressive’s insurance operations create liquidity by collecting and investing premiums from new and renewal business in advance of paying claims. As primarily an auto insurer, our claims liabilities generally have a short-term duration. Operations generated positive cash flows of $8.2 billion and $5.9 billion for the nine months ended September 30, 2023 and 2022, respectively. The increase in operating cash flow for the first nine months of 2023 compared to 2022 is primarily attributable to collecting more premiums in 2023 relative to paying losses, mostly driven by rate increases and volume growth, partially offset by higher loss severity trends. We believe cash flows will remain positive in the reasonably foreseeable future and do not expect we will have a need to raise capital to support our operations in that timeframe, although changes in market or regulatory conditions affecting the insurance industry, or other unforeseen events, may necessitate otherwise.

As of September 30, 2023, we held $36.1 billion in short-term investments and U.S. Treasury securities, which represented about 58% of our total portfolio. Based on our portfolio allocation and investment strategies, we believe that we have sufficient readily available marketable securities to cover our claims payments and short-term obligations in the event our cash flows from operations were to be negative. See Item 1A, Risk Factors in our Form 10-K filed with the U.S. Securities and Exchange Commission for the year ended December 31, 2022, for a discussion of certain matters that may affect our portfolio and capital position.

Our total capital (debt plus shareholders’ equity) was $24.3 billion, based on book value, at September 30, 2023, compared to $21.2 billion at September 30, 2022, and $22.3 billion at December 31, 2022. The increase from December reflected the comprehensive income recognized during the first nine months of 2023, primarily driven by recurring investment income reflecting continued increased interest rates, our underwriting profitability, and the issuance in May 2023 of $500.0 million of 4.95% Senior Notes due 2033. Our debt-to-total capital ratio was 28.4% at September 30, 2023, 30.2% at September 30, 2022, and 28.7% at December 31, 2022.

While our financial policies include a goal of maintaining debt below 30% of total capital at book value, we recognize that various factors, including rising interest rates, widening credit spreads, declines in the equity markets, or erosion in operating results, may result in that ratio exceeding 30% at times. In such a situation, as we did during 2022, we may choose to remain above 30% for some time, dependent upon market conditions and the capital needs of our operating businesses. We will continue to monitor this ratio, market conditions, and our capital needs going forward.

None of the covenants on our outstanding debt securities include rating or credit triggers that would require an adjustment of interest rates or an acceleration of principal payments in the event that our debt securities are downgraded by a rating agency. During the second quarter 2023, we amended the unsecured discretionary line of credit (the Line of Credit) with PNC Bank, National Association, and raised the maximum principal amount to $300 million from the previous amount of $250 million. We did not engage in short-term borrowings, including any borrowings under our Line of Credit, to fund our operations or for liquidity purposes during the reported periods.

During the first nine months of 2023, we returned capital to shareholders primarily through common share dividends and common share repurchases. Our Board of Directors declared a $0.10 per common share dividend in each of the first three quarters of 2023. These dividends, which were each $58.5 million in the aggregate, were paid in April 2023, July 2023, and October 2023. In January 2023, we also paid common share dividends declared in the fourth quarter 2022, in the aggregate amount of $58.5 million, or $0.10 per share (see Note 9 – Dividends for further discussion).

In addition to the common share dividends, in March 2023, June 2023, and September 2023, we paid Series B Preferred Share dividends in the aggregate amount of $13.4 million, $9.5 million, and $10.3 million, respectively. Beginning March 15, 2023, the annual dividend rate for the Series B Preferred Shares switched to a floating rate equal to the three-month London Interbank Offered Rate (LIBOR) plus a spread of 2.539% applied to the stated amount per share. During the floating rate period, dividends on the Series B Preferred Shares are payable quarterly, if and when declared by the Board of Directors.

We, as calculation agent under our Series B Preferred Shares, determined that the reference rate for the Series B Preferred Shares, for any determination date after June 30, 2023, shall be the sum of (i) 3-Month CME Term Secured Overnight Financing Rate (SOFR) plus (ii) a tenor spread adjustment of 0.26161%, and (iii) a spread of 2.539%. The new reference rate became effective for the dividend period determination date commencing September 15, 2023. The reference rate was determined in accordance with the successor base rate provisions of the Series B Preferred Shares and the Adjustable Interest Rate (LIBOR) Act and the regulation issued by the Board of Governors of the Federal Reserve System on December 16, 2022, implementing the LIBOR Act.

Consistent with our financial policies, we repurchase common shares to neutralize dilution from equity-based compensation granted during the year and opportunistically when we believe our shares are trading below our determination of long-term fair value. During the first nine months of 2023, we repurchased 0.6 million common shares, at a total cost of $79.8 million, including 0.3 million shares in the third quarter 2023, both in the open market and to satisfy tax withholding obligations in connection with the vesting of equity awards under our equity compensation plans. We will continue to make decisions on returning capital to shareholders based on the strength of our overall capital position, the capital strength of our subsidiaries, and potential capital needs to expand our business operations.

We seek to deploy capital in a prudent manner and use multiple data sources and modeling tools to estimate the frequency, severity, and correlation of identified exposures, including, but not limited to, catastrophic and other insured losses, natural disasters, and other significant business interruptions, to estimate our potential capital needs.

Based upon our capital planning and forecasting efforts, we believe we have sufficient capital resources and cash flows from operations to support our current business, scheduled principal and interest payments on our debt, anticipated quarterly dividends on our common shares and dividends on the Series B Preferred Shares, our contractual obligations, and other expected capital requirements for the foreseeable future. At September 30, 2023, we had $4.1 billion in a consolidated, non-insurance subsidiary of the holding company that can be used to fund corporate obligations and provide additional capital to the insurance

subsidiaries to fund potential future growth. As of September 30, 2023, our estimated consolidated statutory surplus was $20.2 billion.

During the first nine months of 2023, our contractual obligations and critical accounting policies have not changed materially from those discussed in our 2022 Annual Report to Shareholders. During the second quarter 2023, we renewed our catastrophe excess of loss per occurrence reinsurance contract, which increased our noncancellable purchase obligation commitments about $139.5 million, bringing our total commitments related to the excess of loss contracts to $252.6 million at September 30, 2023. There have not been any other material changes in off-balance-sheet leverage, which includes purchase obligations and catastrophe excess of loss reinsurance contracts, from those disclosed in our 2022 Annual Report to Shareholders.

In May 2023, we decided to raise additional capital to take advantage of attractive terms in the market and to provide additional financial flexibility, and we may decide to do so in the future. We have an effective shelf registration with the U.S. Securities and Exchange Commission so that we may periodically offer and sell an indeterminate aggregate amount of senior or subordinated debt securities, preferred stock, depository shares, common stock, purchase contracts, warrants, and units. The shelf registration enables us to raise funds from the offering of any securities covered by the shelf registration as well as any combination thereof, subject to market conditions.

III. RESULTS OF OPERATIONS – UNDERWRITING

A. Segment Overview

We report our underwriting operations in three segments: Personal Lines, Commercial Lines, and Property. As a component of our Personal Lines segment, we report our Agency and Direct business results to provide further understanding of our products by distribution channel.

The following table shows the composition of our companywide net premiums written, by segment, for the respective periods:

Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Personal Lines
Agency36%36%36%35%
Direct45434241
Total Personal Lines181797876
Commercial Lines14161719
Property5555
Total underwriting operations100%100%100%100%

1 Personal auto products accounted for 94% of the total Personal Lines segment net premiums written during the three and nine months ended September 30, 2023, and 93% for the three and nine months ended September 30, 2022; our special lines products accounted for the balance.

Our Personal Lines business writes insurance for personal autos and special lines products (e.g., motorcycles, RVs, watercraft, and snowmobiles). Within Personal Lines, we often refer to our four consumer segments:

  • Sam - inconsistently insured;

  • Diane - consistently insured and maybe a renter;

  • Wrights - homeowners who do not bundle auto and home; and

  • Robinsons - homeowners who bundle auto and home.

While our personal auto policies are primarily written for 6-month terms, we write 12-month auto policies in our Platinum agencies to promote bundled auto and home

growth. At September 30, 2023 and 2022, 14% of our Agency auto policies in force were 12-month policies. To the extent our Agency application mix of annual policies grows, the shift in policy term could increase our written premium mix by channel as 12-month policies have about twice the amount of net premiums written compared to 6-month policies. Our special lines products are written for 12-month terms.

Our Commercial Lines business writes auto-related liability and physical damage insurance, business-related general liability and property insurance predominately for small businesses, and workers’ compensation insurance primarily for the transportation industry. The majority of our Commercial Lines business is written through the independent agency channel although we continue to focus on growing our direct business. To serve our direct channel customers, we continue to expand our product offerings, including adding states where we offer our business owners policy (BOP) product, as well as adding these product offerings to our digital platform that serves direct small business consumers (BusinessQuote Explorer®). The direct commercial auto business, excluding our transportation network company (TNC) business, BOP, and Protective Insurance Corporation and subsidiaries (Protective Insurance) products, represented 10% of our commercial auto premiums written for the nine months ended September 30, 2023 and 2022. We write about 90% of Commercial Lines policies for 12-month terms.

Our Property business writes residential property insurance for homeowners, other property owners, renters, and umbrella insurance. We write the majority of our Property business through the independent agency channel. We continue to expand the direct distribution of our Property product offerings, and, for both the nine months ended September 30, 2023 and 2022, nearly a quarter of our Property business premiums were written in the direct channel. All of our Property policies are written for 12-month terms.

B. Profitability

Profitability for our underwriting operations is defined by pretax underwriting profit or loss, which is calculated as net premiums earned plus fees and other revenues less losses and loss adjustment expenses, policy acquisition costs, and other underwriting expenses. We also use underwriting margin, which is underwriting profit or loss expressed as a percentage of net premiums earned, to analyze our results. For the respective periods, our underwriting profitability results were as follows:

Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Underwriting Profit (Loss)Underwriting Profit (Loss)Underwriting Profit (Loss)Underwriting Profit (Loss)
($ in millions)$Margin$Margin$Margin$Margin
Personal Lines
Agency$335.76.2%$(41.3)(0.9)%$427.12.8%$507.63.9%
Direct706.211.140.60.8810.64.4389.42.6
Total Personal Lines1,041.98.8(0.7)01,237.73.7897.03.2
Commercial Lines23.00.9238.110.3147.42.0683.510.1
Property174.611.8(141.0)(25.1)(164.9)(8.9)(289.6)(17.1)
Other indemnity2(3.3)NM(2.1)NM(6.7)NM(9.3)NM
Total underwriting operations$1,136.27.6%$94.30.8%$1,213.52.8%$1,281.63.5%

1 For the three and nine months ended September 30, 2023, pretax profit (loss) includes $2.9 million and $10.7 million, respectively, of amortization expense associated with acquisition-related intangible assets attributable to our Property segment, compared to $5.0 million and $24.1 million for the respective periods last year. The year-over-year decrease in amortization expense reflects intangible assets that were fully amortized during the first and second quarter 2023, and the first quarter 2022.

2 Underwriting margins for our other indemnity businesses are not meaningful (NM) due to the low level of premiums earned by, and the variability of loss costs in, such businesses.

For the third quarter 2023, the higher pretax underwriting profit primarily reflected 3.9 fewer points of catastrophe losses and a 2.5 point reduction in our companywide underwriting expenses predominately due to a reduction in advertising expenses, compared to the third quarter 2022. For the year-to-date period ended September 30, 2023, our profitability decreased from the same period last year

primarily due to the impact from unfavorable prior accident years reserve development, in part, offset by lower underwriting expenses.

See the Losses and Loss Adjustment Expenses (LAE) section below for further discussion of our frequency and severity trends, reserve development, and catastrophe losses incurred during the periods.

Further underwriting results for our Personal Lines business, including results by distribution channel, the Commercial Lines business, the Property business, and our underwriting operations in total, were as follows:

Three Months Ended September 30,Nine Months Ended September 30,
Underwriting Performance****120232022Change20232022Change
Personal Lines – Agency
Loss & loss adjustment expense ratio75.882.9(7.1)79.078.50.5
Underwriting expense ratio18.018.0018.217.60.6
Combined ratio93.8100.9(7.1)97.296.11.1
Personal Lines – Direct
Loss & loss adjustment expense ratio77.081.4(4.4)80.578.91.6
Underwriting expense ratio11.917.8(5.9)15.118.5(3.4)
Combined ratio88.999.2(10.3)95.697.4(1.8)
Total Personal Lines
Loss & loss adjustment expense ratio76.582.1(5.6)79.878.71.1
Underwriting expense ratio14.717.9(3.2)16.518.1(1.6)
Combined ratio91.2100.0(8.8)96.396.8(0.5)
Commercial Lines
Loss & loss adjustment expense ratio79.770.59.277.870.67.2
Underwriting expense ratio19.419.20.220.219.30.9
Combined ratio99.189.79.498.089.98.1
Property
Loss & loss adjustment expense ratio58.897.2(38.4)79.989.9(10.0)
Underwriting expense ratio229.427.91.529.027.21.8
Combined ratio288.2125.1(36.9)108.9117.1(8.2)
Total Underwriting Operations
Loss & loss adjustment expense ratio76.380.6(4.3)79.577.71.8
Underwriting expense ratio16.118.6(2.5)17.718.8(1.1)
Combined ratio92.499.2(6.8)97.296.50.7
Accident year – Loss & loss adjustment expense ratio376.181.3(5.2)76.877.6(0.8)

1 Ratios are expressed as a percentage of net premiums earned. The portion of fees and other revenues related to our loss adjustment activities are netted against loss adjustment expenses and the portion of fees and other revenues related to our underwriting operations are netted against underwriting expenses in the ratio calculations.

2 Included in the three and nine months ended September 30, 2023, are 0.5 points and 0.6 points, respectively, of amortization expense on acquisition-related intangible assets attributable to our Property segment, and 0.9 points and 1.4 points for the respective periods last year.

3 The accident year ratios include only the losses that occurred during the period noted. As a result, accident period results will change over time, either favorably or unfavorably, as we revise our estimates of loss costs when payments are made or reserves for that accident period are reviewed.

Losses and Loss Adjustment Expenses (LAE)

Three Months Ended September 30,Nine Months Ended September 30,
(millions)2023202220232022
Change in net loss and LAE reserves$947.2$1,470.4$3,836.0$3,167.3
Paid losses and LAE10,440.78,548.330,346.025,130.9
Total incurred losses and LAE$11,387.9$10,018.7$34,182.0$28,298.2

Claims costs, our most significant expense, represent payments made and estimated future payments to be made, to or on behalf of our policyholders, including expenses needed to adjust or settle claims. Claims costs are a function of loss severity and frequency and, for our vehicle businesses, are influenced by inflation and driving patterns, among other factors, some of which are discussed below. In our Property business, severity is primarily a function of construction costs and the age of the structure. Accordingly, anticipated changes in these factors are taken into account when we establish premium rates and loss reserves. Loss reserves are estimates of future costs and our reserves are adjusted as underlying assumptions change and information develops.

Our total loss and LAE ratio decreased 4.3 points for the third quarter 2023 and increased 1.8 points for the nine months ended September 30, 2023, compared to the same periods last year. The decrease in the third quarter 2023, primarily reflects lower catastrophe losses and higher premium per policy, partially offset by higher severity and unfavorable current accident years reserve development. The year-to-date increase through the third quarter 2023, was primarily driven by increased severity and unfavorable prior accident years reserve development, partially offset by the higher premium per policy due to rate increases. On an accident year basis, our third quarter 2023 loss and LAE ratio was 5.2 points lower than the third quarter 2022, and 0.8 points lower on a year-to-date basis.

The following table shows our consolidated catastrophe losses and related combined ratio point impact, excluding loss adjustment expenses, incurred during the periods:

Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
($ in millions)$Point****1$Point****1$Point****1$Point****1
Personal Lines$347.53.0$671.57.1$1,030.33.1$1,001.23.6
Commercial Lines12.50.516.70.734.90.529.10.4
Property110.817.5195.034.8671.136.2527.831.2
Total net catastrophe losses incurred$470.83.2$883.27.1$1,736.34.0$1,558.14.3

1 Represents catastrophe losses incurred during the period, including the impact of reinsurance, as a percent of net premiums earned for each segment.

In the three and nine months ended September 30, 2023, we were affected by 25 and 68 catastrophic weather events, respectively, compared to 16 and 50 events in the same periods last year. Although there were more storms during 2023, the severity of the 2022 storms were greater, primarily due to the impact of Hurricane Ian during the third quarter of 2022. During the third quarter 2023, our catastrophe losses reflected severe weather events throughout the United States, with Texas, Minnesota, Colorado, Michigan, and Florida contributing about 55% of the losses, although 39 states and the District of Columbia were affected for the quarter and 46 states and the District of Columbia for the first nine months of 2023. We have responded, and plan to continue to respond, promptly to catastrophic events when they occur in order to provide exemplary claims service to our customers.

Changes in our estimate of our ultimate losses on current catastrophes along with potential future catastrophes could have a material impact on our financial condition, cash flows, or results of operations. We reinsure various risks including, but not limited to, catastrophic losses. We do not

have catastrophe-specific reinsurance for our Personal Lines or commercial auto businesses, but we reinsure portions of our Property business. The Property business reinsurance programs include catastrophe occurrence excess of loss contracts and aggregate excess of loss contracts. We also purchase non-weather-related catastrophe reinsurance on our Protective Insurance workers’ compensation insurance.

We evaluate our reinsurance programs during the renewal process, if not more frequently, to ensure our programs continue to effectively address the company’s risk tolerance. During the second quarter 2023, we entered into new reinsurance contracts under our per occurrence excess of loss program for our Property business. The reinsurance program has retention thresholds for losses and allocated loss adjustment expense (ALAE) from a single catastrophic event of $200 million, which is unchanged from the retention threshold on prior contracts. In general, our program includes coverage for $2.0 billion in damages with additional substantial coverage for a second or third hurricane. When including the Florida Hurricane

Catastrophe Fund and the Reinsurance Assistance to Policyholder programs that are specific to Florida, this coverage reaches $2.4 billion. While the cost of our reinsurance program increased considerably over the prior year due to market conditions, we were able to successfully place 100% of the requested coverage with our reinsurers.

During 2023, we also entered into new aggregate excess of loss reinsurance contracts that have multiple layers of coverage, with the first retention layer threshold ranging from $500 million to $575 million, excluding named tropical storms and hurricanes, and the second retention layer threshold of $600 million, including named tropical storms and hurricanes. The first and second layers provide coverage up to $100 million and $85 million, respectively.

During the third quarter 2023, we exceeded the first layer annual retention thresholds and recorded a reinsurance recoverable of $23.0 million, under our 2023 catastrophe aggregate excess of loss program.

While the total coverage limit and per-event retention will evolve to fit the growth of our business, we expect to remain a consistent purchaser of reinsurance coverage. See Item 1 – Description of Business-Reinsurance in our Annual Report on Form 10-K for the year ended December 31, 2022, for a discussion of our various reinsurance programs.

The following discussion of our severity and frequency trends in our personal auto business excludes comprehensive coverage because of its inherent volatility, as it is typically linked to catastrophic losses generally resulting from adverse weather. For our commercial auto products, the reported frequency and severity trends include comprehensive coverage. Comprehensive coverage insures against damage to a customer’s vehicle due to various causes other than collision, such as windstorm, hail, theft, falling objects, and glass breakage.

Total personal auto incurred severity (i.e., average cost per claim, including both paid losses and the change in case reserves) on a calendar-year basis, over the prior-year periods was as follows:

Growth Over Prior Year
QuarterYear-to-date
Coverage Type20232023
Bodily injury8%10%
Collision56
Personal injury protection03
Property damage510
Total59

The year-over-year increase in severity, in part, reflects the impact of inflation, which continues to increase the valuation of used vehicles and total loss, repair, and medical costs.

To address inherent seasonality trends and lessen the effects of month-to-month variability in the commercial auto products, we use a trailing 12-month period in assessing severity. In the third quarter 2023, our commercial auto products’ incurred severity, excluding our TNC, BOP, and Protective Insurance products, increased 5%, compared to the same period last year. Since the loss patterns in the TNC, BOP, and Protective Insurance businesses are not indicative of our other commercial auto products, disclosing severity and frequency trends excluding those businesses is more representative of our overall experience for the majority of our commercial auto products.

It is a challenge to estimate future severity, but we continue to monitor changes in the underlying costs, such as general inflation, used car prices, vehicle repair costs, medical costs, health care reform, court decisions, and jury verdicts, along with regulatory changes and other factors that may affect severity.

Our personal auto incurred frequency, on a calendar-year basis, over the prior-year periods, was as follows:

Growth Over Prior Year
QuarterYear-to-date
Coverage Type20232023
Bodily injury0%4%
Collision(5)(5)
Personal injury protection25
Property damage12
Total(1)0

On a trailing 12-month basis, our commercial auto products’ incurred frequency, excluding our TNC, BOP, and Protective Insurance products, increased 4% during the third quarter 2023, compared to the same period last year.

We closely monitor the changes in frequency, but the degree or direction of near-term frequency change is not something that we are able to predict with any certainty. We will continue to analyze trends to distinguish changes in our experience from other external factors, such as changes in the number of vehicles per household, miles driven, vehicle usage, gasoline prices, advances in vehicle safety, and unemployment rates, versus those resulting from shifts in the mix of our business or changes in driving patterns, to allow us to react quickly to price for these trends and to reserve more accurately for our loss exposures.

The table below presents the actuarial adjustments implemented and the loss reserve development experienced on a companywide basis in the following periods:

Three Months Ended September 30,Nine Months Ended September 30,
($ in millions)2023202220232022
ACTUARIAL ADJUSTMENTS
Reserve decrease (increase)
Prior accident years$(133.0)$(52.6)$(339.6)$(103.0)
Current accident year3.625.1(420.7)(28.1)
Calendar-year actuarial adjustments$(129.4)$(27.5)$(760.3)$(131.1)
PRIOR ACCIDENT YEARS DEVELOPMENT
Favorable (unfavorable)
Actuarial adjustments$(133.0)$(52.6)$(339.6)$(103.0)
All other development96.5144.7(807.4)50.2
Total development$(36.5)$92.1$(1,147.0)$(52.8)
(Increase) decrease to calendar-year combined ratio(0.2)pts.0.7pts.(2.7)pts.(0.1)pts.

Total development consists of both actuarial adjustments and “all other development” on prior accident years. The actuarial adjustments represent the net changes made by our actuarial staff to both current and prior accident year reserves based on regularly scheduled reviews. Through these reviews, our actuaries identify and measure variances in the projected frequency and severity trends, which allow them to adjust the reserves to reflect current cost trends.

For our Property business, 100% of catastrophe losses are reviewed monthly, and any development on catastrophe reserves are included as part of the actuarial adjustments. For the Personal Lines and Commercial Lines businesses, development for catastrophe losses in the vehicle businesses would be reflected in “all other development,” discussed below, to the extent they relate to prior year reserves. We report these actuarial adjustments separately for the current and prior accident years to reflect these adjustments as part of the total prior accident years development.

“All other development” represents claims settling for more or less than reserved, emergence of unrecorded claims at rates different than anticipated in our incurred but not recorded (IBNR) reserves, and changes in reserve estimates on specific claims. Although we believe the development from both the actuarial adjustments and “all other development” generally results from the same factors, we are unable to quantify the portion of the reserve development that might be applicable to any one or more of those underlying factors.

About 75% of the total unfavorable development for the first nine months of 2023 was in our personal auto products. About 60% of the personal auto unfavorable development was attributable to higher than anticipated severity in auto property and physical damage coverages, while the remaining unfavorable development was primarily due to increased loss costs in Florida injury and medical coverages and, to a lesser extent, higher than anticipated late reported injury claims. This was partially offset by lower loss adjustment expenses than anticipated.

While it is difficult to quantify the direct impact of recent insurance legislation in Florida, Florida contributed approximately half of the total prior accident year reserve development across all personal auto product lines for the nine months ended September 30, 2023. We continue to believe that the Florida tort reform will likely have a positive impact on the insurance industry in Florida over the long term. We will continue to monitor the ever-changing legislative and regulatory environment and will respond as necessary.

Coverages related to fixing vehicles have seen unprecedented increases in severity trends on previously closed claims, relative to comparable periods last year, and continued to be the major driver of prior year unfavorable development countrywide. The contributors to the increased trends came from a variety of sources, including longer vehicle repair times, longer rental times, and higher parts prices and labor rates. Fixing vehicle coverages are short-tailed, which explains why about 80% of the total year-to-date prior year development is from the 2022 accident year. Excluding Florida, accident years prior to 2022 have developed favorably.

Our current year actuarial adjustments are also primarily due to fixing vehicles. Since fixing vehicle coverages are short-tailed, most of the claims that are affected by emerging trends occurred in the later part of 2022. Accordingly, the steeper trends in fixing vehicle coverages increasingly affected claims that occurred in the current accident year. Florida litigation has been a relatively small part of current year actuarial adjustments since the increase in litigation largely affected claims that occurred before March 2023. During the third quarter 2023, we saw current year actuarial adjustment severity moderate, resulting in slightly favorable calendar-year development during the quarter. We continue to monitor loss trends across all states and coverages and will remain vigilant to adjust reserves to reflect those trends.

Our Commercial Lines business represented about 25% of the unfavorable development for the first nine months of 2023, mainly due to higher than anticipated severity and frequency of late reported injury claims, with about half of the unfavorable development attributable to our TNC business. The trend in loss costs has been steep, as costs for medical care, vehicle repair labor, and parts continue to climb. Although we have recently seen the inflationary environmental trends moderate, we believe the impact of these trends will continue to affect loss costs for the foreseeable future.

Our objective is to establish case and IBNR reserves that are adequate to cover all loss costs, while incurring minimal variation from the date the reserves are initially established until losses are fully developed. Our ability to meet this objective is impacted by many factors. Changes in case law, particularly in case law related to personal injury protection, can make it difficult to estimate reserves timely and with minimal variation. See Note 6 – Loss and Loss Adjustment Expense Reserves, for a more detailed discussion of our prior accident years reserve development and Critical Accounting Policies in our 2022 Annual Report to Shareholders for discussion of the application of estimates and assumptions in the establishment of our loss reserves.

Underwriting Expenses

Underwriting expenses include policy acquisition costs and other underwriting expenses. The underwriting expense ratio is our underwriting expenses, net of certain fees and other revenues, expressed as a percentage of net premiums earned. For the third quarter 2023, our underwriting expense ratio was down 2.5 points, compared to the same period last year, and 1.1 points on a year-to-date basis, primarily reflecting growth in net premiums earned and decreases in our advertising spend. In total, our companywide advertising spend decreased 52%, compared to the third quarter 2022, and 19% on a year-to-date basis. The reduction in advertising spend in concert with premium growth reduced the contribution of advertising to our combined ratio by 2.5 points and 1.4 points for the three and nine months ended September 30, 2023, respectively, compared to the same periods last year. As we continue to focus on profitability, we plan to continue to manage our expenses and discretionary spend to further our goal of achieving our target profitability.

To analyze underwriting expenses, we also review our non-acquisition expense ratio (NAER), which excludes costs related to policy acquisition, including advertising and agency commissions, from our underwriting expense ratio. During the third quarter 2023, our NAER was flat in our Personal Lines business, and increased 0.1 points and 0.6 points in our Commercial Lines and Property businesses, respectively, compared to the same period last year. On a year-to-date basis, our NAER increased 0.2 points, 0.8 points, and 0.9 points, in our Personal Lines, Commercial Lines, and Property businesses, respectively, compared to the same period last year.

C. Growth

For our underwriting operations, we analyze growth in terms of both premiums and policies. Net premiums written represent the premiums from policies written during the period, less any premiums ceded to reinsurers. Net premiums earned, which are a function of the premiums written in the current and prior periods, are earned as revenue over the life of the policy using a daily earnings convention. Policies in force, our preferred measure of growth since it removes the variability due to rate changes or mix shifts, represents all policies for which coverage was in effect as of the end of the period specified.

Three Months Ended September 30,Nine Months Ended September 30,
($ in millions)20232022% Growth20232022% Growth
NET PREMIUMS WRITTEN
Personal Lines
Agency$5,656.3$4,744.919%$16,604.4$13,754.921%
Direct6,997.35,584.12519,762.515,765.525
Total Personal Lines12,653.610,329.02336,366.929,520.423
Commercial Lines2,214.92,063.977,948.27,298.49
Property725.2624.5162,104.91,800.217
Other indemnity10.10.4(75)0.41.9(79)
Total underwriting operations$15,593.8$13,017.820%$46,420.4$38,620.920%
NET PREMIUMS EARNED
Personal Lines
Agency$5,414.0$4,441.922%$15,481.4$13,131.718%
Direct6,361.85,077.42518,259.914,776.924
Total Personal Lines11,775.89,519.32433,741.327,908.621
Commercial Lines2,486.62,317.977,296.86,749.58
Property631.8561.0131,852.81,689.610
Other indemnity10.10.7(86)0.92.0(55)
Total underwriting operations$14,894.3$12,398.920%$42,891.8$36,349.718%
1 Includes other underwriting business and run-off operations.
September 30,
(thousands)20232022% Growth
POLICIES IN FORCE
Personal Lines
Agency auto8,363.37,600.310%
Direct auto11,154.39,823.814
Total auto19,517.617,424.112
Special lines15,956.25,558.07
Personal Lines — total25,473.822,982.111
Commercial Lines1,110.31,039.87
Property3,025.22,835.57
Companywide total29,609.326,857.410%
1 Includes insurance for motorcycles, RVs, watercraft, and similar items.

To analyze growth, we review new policies, rate levels, and the retention characteristics of our segments. Although new policies are necessary to maintain a growing book of business, we recognize the importance of retaining our current customers as a critical component of our continued growth.

As shown in the following tables, we measure retention by policy life expectancy. We review our customer retention for our personal auto products using both a trailing 3-month and a trailing 12-month period. We believe changes in policy life expectancy using a trailing 12-month period measure is indicative of recent experience, mitigates the effects of month-to-month variability, and addresses seasonality. Although using a trailing 3-month measure is sensitive to seasonality and can reflect more volatility, this measure is more responsive to current experience and generally can be an indicator of how our retention rates are moving.

D. Personal Lines

The following table shows our year-over-year changes for our Personal Lines business:

Growth Over Prior Year
QuarterYear-to-date
2023202220232022
Applications
New(15)%16%25%(8)%
Renewal15(2)82
Written premium per policy - Auto121099
Policy life expectancy - Auto
Trailing 3 months35(30)
Trailing 12 months19(21)

In our Personal Lines business, while we experienced significant new application growth in the first half of 2023, in the third quarter new applications decreased as a result of targeted rate and non-rate actions, with the focus of achieving our calendar-year underwriting profitability goal. The decrease in new applications during the third quarter was driven by our personal auto products, with decreases across all of our consumer segments except Robinsons, who experienced a low double digit increase. On a year-to-date basis, all four consumer segments experienced positive new application growth. Our special lines products experienced strong new application growth in both periods.

Personal auto policies in force grew between 5% and 15% across all consumer segments as of the third quarter 2023, compared to the same period last year.

During the third quarter 2023, on a countrywide basis, we implemented personal auto rate increases in 25 states. On a year-to-date basis, we increased rates about 16%, in the aggregate, following rate increases of 11% during the first half of 2023 and 13% during 2022. We believe that our prior-year rate increases had a negative impact on our 2022 renewal business applications and policy life expectancy,

and as competitors also raised rates, our retention started to lengthen as evidenced by the growth in our trailing 3- and 12-month policy life expectancy.

Our written premium per policy increased during the third quarter and first nine months of 2023, primarily due to the rate increases taken in 2022 and 2023, as previously discussed. Our focus on achieving our target underwriting profitability takes precedence over growth. We will continue to manage growth and profitability in accordance with our long-standing goal of growing as fast as we can, as long as we can provide high-quality customer service, at or below a companywide 96 combined ratio on a calendar-year basis. During the third quarter 2023, we continued to take additional measures to achieve our target profit margin that included slowing new business growth through verification activities, bill plan offerings, and through continued general operational expense discipline. In addition to potentially slowing growth, some of these actions could reduce our retention.

We report our Agency and Direct business results separately as components of our Personal Lines segment to provide further understanding of our products by distribution channel. The channel discussions below are focused on personal auto insurance since this product accounted for 94% of the Personal Lines segment net premiums written during both the third quarter and first nine months of 2023.

The Agency Business

Growth Over Prior Year
QuarterYear-to-date
2023202220232022
Applications - Auto
New(18)%9%31%(14)%
Renewal10(6)3(3)
Written premium per policy - Auto13121011
Policy life expectancy - Auto
Trailing 3 months41(33)
Trailing 12 months20(23)

The Agency business includes business written by more than 40,000 independent insurance agencies that represent Progressive, as well as brokerages in New York and California. Consistent with our plan to slow new business growth, during the third quarter 2023, 14 states and the District of Columbia generated new Agency auto application growth, including only one of our top 10 largest Agency states. During the third quarter and first nine months of 2023, total Agency auto applications increased 5% and 8%, respectively, primarily due to growth in renewal applications for the quarter and new applications for the first nine months of 2023. During the third quarter 2023, year-over-year new application growth was strong for the Robinsons and moderate for the Wrights, while both Sams and Dianes saw a significant decrease. During the first nine months of 2023, each of our

consumer segments experienced a significant increase in new applications year over year, except Sams who saw a low double digit increase. Policies in force grew by low double digit percentages in each consumer segment, except Dianes and Sams who saw single digit increases, compared to the same period last year.

During the third quarter 2023, on a year-over-year basis, we experienced decreases in Agency auto quote volume of 11% and rate of conversion (i.e., converting a quote to a sale) of 9%. For the first nine months of 2023, quotes and the rate of conversion increased 6% and 23%, respectively, compared to the same period last year. For the third quarter, each consumer segment, except Wrights, saw a decrease in quotes, while all consumer segments, except Robinsons, saw a decrease in conversion. For the year-to-date period, only Dianes and Wrights saw increases in quote volume, while all consumer segments saw an increase in conversion.

Written premium per policy for new and renewal Agency auto business increased 2% and 14%, respectively, compared to the third quarter 2022, and 9% and 11%, respectively, for the first nine months of 2023 on a year-over-year basis.

The Direct Business

Growth Over Prior Year
QuarterYear-to-date
2023202220232022
Applications - Auto
New(22)%26%27%(5)%
Renewal20(1)113
Written premium per policy - Auto12988
Policy life expectancy - Auto
Trailing 3 months29(27)
Trailing 12 months17(18)

The Direct business includes business written directly by Progressive online, through our Progressive mobile app, and over the phone. During the third quarter 2023, 10 states and the District of Columbia generated new auto application growth, including only one of our top 10 largest Direct states, which is consistent with our plans to slow new business growth. During the third quarter and first nine months of 2023, total auto applications increased 11% and 15%, respectively, primarily due to growth in renewal applications for the quarter and both new and renewal applications for the first nine months of 2023. During the quarter, each of our consumer segments experienced a significant decrease in new applications year over year, except Robinsons who experienced a low single digit increase. On a year-to-date basis, each consumer segment experienced a significant increase in new applications from the prior year. Policies in force grew between 7% and 17% in each consumer segment, compared to the same period last year.

During the third quarter and first nine months of 2023, Direct auto quote volume decreased 31% and increased 8%, respectively, while conversion increased 12% and 17%, compared to the same periods last year. All consumer segments saw a decrease in quotes during the quarter, with all consumer segments, except Sams, experiencing increased quote volume during the first nine months of 2023. All consumer segments saw an increase in conversion for both the third quarter and first nine months of 2023. The decrease we experienced in our quote volume during the third quarter 2023 primarily reflected decreased advertising spend, compared to the third quarter 2022, along with the other actions taken to slow growth to focus on profitability.

Written premium per policy for new and renewal Direct auto business increased 2% and 13%, respectively, compared to the third quarter 2022, and 5% and 10%, respectively, for the first nine months of 2023 on a year-over-year basis, primarily driven by rate increases.

E. Commercial Lines

Our Commercial Lines business operates in five traditional business markets, which include business auto, for-hire transportation, contractor, for-hire specialty, and tow markets, primarily written through the agency channel. We also write TNC business, BOP insurance, and, through Protective Insurance, larger fleet and workers’ compensation insurance primarily for the transportation industry, along with trucking industry independent contractors, and affinity programs.

The following table and discussion focuses on our commercial auto product, excluding our TNC, BOP, and Protective Insurance products. Year-over-year changes in our commercial auto product were as follows:

Growth Over Prior Year
QuarterYear-to-date
2023202220232022
Applications
New3%(6)%4%(1)%
Renewal210513
Written premium per policy48214
Policy life expectancy Trailing 12 months(9)(9)

The increases in net premiums written in our Commercial Lines business reflected growth in all of our business market targets (BMTs), except our for-hire transportation BMT, which continued to be impacted by a slowdown in the rate of economic activity and challenging freight market conditions. The most significant growth was in our business auto and contractor BMTs. We believe the increase in our contractor BMT was influenced by construction, employment, and spending trends.

During the third quarter and first nine months of 2023, commercial auto new application growth was positive in each of our business market targets, except for the for-hire transportation market, as previously discussed. During the third quarter and first nine months of 2023, quote volume increased 10% and 7%, respectively, while conversion decreased 6% and 3%, compared to the same periods last year.

During the third quarter 2023, we increased rates, in aggregate, about 4% in our commercial auto products and 12% on a year-to-date basis. Written premium per policy for new commercial auto business decreased 1% and 4% for the third quarter and first nine months of 2023, respectively, compared to the same periods last year. Shifts in the mix of business to lower premium products more than offset the rate increases we took in commercial auto on our new business. Written premium per policy on renewal business increased 7% for the third quarter and 5% for the first nine months of 2023, compared to the prior year periods, reflecting rate increases.

Our policy life expectancy decreased in all business market targets. We believe unfavorable trucking market conditions and the general weakening of the economy are driving increased shopping and causing motor carriers to exit the industry, having a negative effect on policy life expectancy.

F. Property

The following table shows our year-over-year changes for our Property business:

Growth Over Prior Year
QuarterYear-to-date
2023202220232022
Applications
New9%(9)%11%(7)%
Renewal4758
Written premium per policy125124
Policy life expectancy Trailing 12 months14(9)

Our Property business writes residential property insurance for homeowners, other property owners, and renters, and umbrella insurance in the agency and direct channels. During the third quarter and first nine months of 2023, the increase in new applications experienced in our Property business was primarily due to underwriting changes made in an effort to promote growth in less volatile weather states.

Improving profitability and reducing concentration exposure continued to be the top priority for our Property business during the first nine months of 2023. We have concentrated our growth in the Property business in markets that are less susceptible to catastrophes and have lower exposure to coastal and hail-prone states for all products excluding renters and umbrella. New applications in these growth-oriented states were up about 30% in the third quarter and about 45% in the first nine months of

2023, compared to the same periods last year. In regions where our appetite to write new business is limited, we are continuing to prioritize Progressive auto bundles, as well as lower risk properties, such as new construction or homes with newer roofs.

New applications were down about 10% for the third quarter and 25% in the first nine months of 2023 in these more volatile weather states, compared to the prior periods. In addition, to continue to rebalance our business, we began a non-renewal effort of up to 115,000 Property policies in Florida. Following the required filings and notices, the first of these non-renewals will go into effect in the second quarter of 2024 and will continue on a rolling 12-month basis. To try to ease this disruption to our customers and agents, we reached an agreement with another Florida insurer to offer replacement policies to these policyholders, subject to their underwriting and financial guidelines and agent appointments where applicable.

The increase in our written premium per policy, compared to the third quarter and first nine months of 2022, was primarily due to rate increases taken over the last 12 months and providing higher premium coverages to account for inflation. During the third quarter 2023, we increased rates, in aggregate, about 2% in our Property segment and 9% on a year-to-date basis. The written premium per policy increase was partially offset by a shift in the mix of business to a larger share of renters policies, which have lower written premium per policy, and less homeowners growth in volatile states that have higher average premiums. We intend to continue to make targeted rate increases in states where we believe it is necessary to achieve our profitability targets.

G. Income Taxes

At September 30, 2023, and December 31, 2022, we had net current income taxes payable of $246.1 million and $10.9 million, respectively, which were reported in accounts payable, accrued expenses, and other liabilities, compared to recoverable income taxes of $31.0 million at September 30, 2022, which were reported in other assets in our consolidated balance sheets. This balance may fluctuate between an asset and a liability from period to period due to normal timing differences.

A deferred tax asset or liability is a tax benefit or expense, respectively, that is expected to be realized in a future tax return. At September 30, 2023 and 2022, and December 31, 2022, we reported net federal deferred tax assets of $1.4 billion, $1.3 billion, and $1.1 billion, respectively.

We are required to assess our deferred tax assets for recoverability and, based on our analysis, determined that we did not need a valuation allowance on our gross deferred tax assets in each period. Although realization of the gross deferred tax assets is not assured, management believes it is more likely than not that the gross deferred tax assets will be realized based on our expectation we will be able to fully utilize the deductions that are ultimately recognized for tax purposes. We believe our deferred tax

assets related to net unrealized losses on fixed-maturity securities will be realized based on the existence of prior-year capital gains, current temporary differences related to unrealized gains in our equity portfolio, and other tax planning strategies.

Our effective tax rate for the three and nine months ended September 30, 2023, was 20.5% and 20.2%, respectively, compared to 12.9% and (1.6)% for the same periods last year. The lower effective tax rates for the three and nine months ended September 30, 2022, were due in part to the

low amount of income (loss) before taxes during those periods, resulting in permanent tax differences having a greater impact on the effective rate. The low effective tax rate for the nine months ended September 30, 2022, was also due to the goodwill impairment charge (see Note 12 – Goodwill and Intangible Assets for further discussion).

Consistent with prior years, we had no uncertain tax positions. See Note 5 – Income Taxes for further information.

IV. RESULTS OF OPERATIONS – INVESTMENTS

A. Investment Results

Our management philosophy governing the portfolio is to evaluate investment results on a total return basis. The fully taxable equivalent (FTE) total return includes recurring investment income, adjusted to a fully taxable amount for certain securities that receive preferential tax treatment (e.g., municipal securities), and total net realized, and changes in total net unrealized, gains (losses) on securities.

The following table summarizes investment results for the periods ended September 30:

Three MonthsNine Months
2023202220232022
Pretax recurring investment book yield (annualized)3.3%2.5%3.1%2.2%
FTE total return:
Fixed-income securities(0.1)(1.8)1.6(7.6)
Common stocks(3.1)(4.5)13.3(24.0)
Total portfolio(0.2)(1.9)2.1(9.0)

The increase in the book yield for both periods, compared to last year, primarily reflected investing new cash from operations and proceeds from maturing bonds at higher interest rates, and an increase in interest rates on our floating-rate securities. The change in the fixed-income FTE total return for both periods, compared to last year, primarily reflected interest rate movement. The increase in common stocks reflected general market conditions.

A further break-down of our FTE total returns for our fixed-income portfolio for the periods ended September 30, follows:

Three MonthsNine Months
2023202220232022
Fixed-income securities:
U.S. Treasury Notes(0.6)%(2.9)%0.7%(8.5)%
Municipal bonds(0.4)(2.9)1.9(9.4)
Corporate bonds0.1(1.5)2.7(8.0)
Residential mortgage-backed securities2.00.66.3(0.9)
Commercial mortgage-backed securities0.6(2.0)2.4(9.5)
Other asset-backed securities1.6(0.4)4.6(3.0)
Preferred stocks0.80.6(2.7)(10.4)
Short-term investments1.30.53.60.7

B. Portfolio Allocation

The composition of the investment portfolio was:

($ in millions)Fair Value% of Total PortfolioDuration (years)Average Rating****1
September 30, 2023
U.S. government obligations$34,293.855.4%3.4AA+
State and local government obligations2,054.33.33.1AA+
Foreign government obligations15.40.12.8AAA
Corporate debt securities10,254.216.62.8BBB
Residential mortgage-backed securities515.80.80.4A
Commercial mortgage-backed securities3,977.76.42.3A+
Other asset-backed securities5,313.68.61.1AA+
Preferred stocks1,036.01.72.5BBB-
Short-term investments1,795.22.9<0.1A+
Total fixed-income securities59,256.095.82.9AA-
Common equities2,614.54.2nana
Total portfolio2$61,870.5100.0%2.9AA-
September 30, 2022
U.S. government obligations$22,405.542.8%3.5AAA
State and local government obligations1,925.53.73.7AA+
Foreign government obligations15.30.13.8AAA
Corporate debt securities9,228.417.62.9BBB
Residential mortgage-backed securities723.01.40.4A
Commercial mortgage-backed securities5,087.99.72.7A+
Other asset-backed securities4,605.98.81.1AA+
Preferred stocks1,436.02.72.9BBB-
Short-term investments4,237.68.1<0.1AA+
Total fixed-income securities49,665.194.92.7AA
Common equities2,665.35.1nana
Total portfolio2$52,330.4100.0%2.7AA
December 31, 2022
U.S. government obligations$25,167.447.0%3.7AAA
State and local government obligations1,977.13.73.5AA+
Foreign government obligations15.50.13.5AAA
Corporate debt securities9,412.717.62.8BBB
Residential mortgage-backed securities666.81.20.4A
Commercial mortgage-backed securities4,663.58.72.7A+
Other asset-backed securities4,564.68.51.1AA+
Preferred stocks1,397.52.62.8BBB-
Short-term investments2,861.75.40.1AAA-
Total fixed-income securities50,726.894.82.9AA
Common equities2,821.55.2nana
Total portfolio2$53,548.3100.0%2.9AA
na = not applicable

1 Represents ratings at period end. Credit quality ratings are assigned by nationally recognized statistical rating organizations. To calculate the weighted average credit quality ratings, we weight individual securities based on fair value and assign a numeric score of 0-5, with non-investment-grade and non-rated securities assigned a score of 0-1. To the extent the weighted average of the ratings falls between AAA and AA+, we assign an internal rating of AAA-.

2 At September 30, 2023 and 2022, we had $167.3 million and $74.7 million, respectively, of net unsettled security purchase transactions included in other liabilities, compared to $34.4 million included in other assets at December 31, 2022.

The total fair value of the portfolio at September 30, 2023 and 2022, and December 31, 2022, included $4.1 billion, $4.2 billion, and $4.4 billion, respectively, of securities held in a consolidated, non-insurance subsidiary of the holding company, net of unsettled security transactions.

Our asset allocation strategy is to maintain 0%-25% of our portfolio in Group I securities, with the balance (75%-100%) of our portfolio in Group II securities.

We define Group I securities to include:

  • common equities,

  • nonredeemable preferred stocks,

  • redeemable preferred stocks, except for 50% of investment-grade redeemable preferred stocks with cumulative dividends, which are included in Group II, and

  • all other non-investment-grade fixed-maturity securities.

Group II securities include:

  • short-term securities, and

  • all other fixed-maturity securities, including 50% of the investment-grade redeemable preferred stocks with cumulative dividends.

We believe this asset allocation strategy allows us to appropriately assess the risks associated with these securities for capital purposes and is in line with the treatment by our regulators.

The following table shows the composition of our Group I and Group II securities:

September 30, 2023September 30, 2022December 31, 2022
($ in millions)Fair Value% of Total PortfolioFair Value% of Total PortfolioFair Value% of Total Portfolio
Group I securities:
Non-investment-grade fixed maturities$651.81.1%$1,419.92.7%$1,249.22.3%
Redeemable preferred stocks183.50.190.80.292.10.2
Nonredeemable preferred stocks868.91.41,254.42.41,213.22.3
Common equities2,614.54.22,665.35.12,821.55.2
Total Group I securities4,218.76.85,430.410.45,376.010.0
Group II securities:
Other fixed maturities55,856.690.342,662.481.545,310.684.6
Short-term investments1,795.22.94,237.68.12,861.75.4
Total Group II securities57,651.893.246,900.089.648,172.390.0
Total portfolio$61,870.5100.0%$52,330.4100.0%$53,548.3100.0%

1 We did not hold any non-investment-grade redeemable preferred stocks at September 30, 2023 and 2022, or December 31, 2022.

To determine the allocation between Group I and Group II, we use the credit ratings from models provided by the National Association of Insurance Commissioners (NAIC) to classify our residential and commercial mortgage-backed securities, excluding interest-only (IO) securities, and the credit ratings from nationally recognized statistical rating organizations (NRSRO) to classify all other debt securities. NAIC ratings are based on a model that considers the book price of our securities when assessing the probability of future losses in assigning a credit rating. As a result, NAIC ratings can vary from credit ratings issued by NRSROs. Management believes NAIC ratings more accurately reflect our risk profile when determining the asset allocation between Group I and Group II securities.

Unrealized Gains and Losses

As of September 30, 2023, our fixed-maturity portfolio had total after-tax net unrealized losses, which are recorded as part of accumulated other comprehensive income (loss) on our consolidated balance sheets, of $3.0 billion, compared to $3.1 billion and $2.8 billion at September 30, 2022 and December 31, 2022, respectively. The decrease in net unrealized losses from September 30, 2022, was primarily due to higher valuations on our corporate debt and other asset-backed portfolios as the market experienced smaller increases in interest rates and a more stable environment for credit spreads. The increase in our fixed-maturity net unrealized loss from December 31, 2022 through September 30, 2023, was primarily due to a lower valuation on our U.S. Treasury portfolio.

See Note 2 – Investments for a further break-out of our gross unrealized gains (losses).

Holding Period Gains and Losses

The following table provides the balance and activity for both the gross and net holding period gains (losses) for the nine months ended September 30, 2023:

(millions)Gross Holding Period GainsGross Holding Period LossesNet Holding Period Gains (Losses)
Balance at December 31, 2022
Hybrid fixed-maturity securities$1.3$(75.8)$(74.5)
Equity securities12,026.6(182.2)1,844.4
Total holding period securities2,027.9(258.0)1,769.9
Current year change in holding period securities
Hybrid fixed-maturity securities(0.3)18.718.4
Equity securities1(62.0)61.5(0.5)
Total changes in holding period securities(62.3)80.217.9
Balance at September 30, 2023
Hybrid fixed-maturity securities1.0(57.1)(56.1)
Equity securities11,964.6(120.7)1,843.9
Total holding period securities$1,965.6$(177.8)$1,787.8

1Equity securities include common equities and nonredeemable preferred stocks.

Changes in holding period gains (losses), similar to unrealized gains (losses) in our fixed-maturity portfolio, are the result of changes in market performance as well as sales of securities based on various portfolio management decisions.

Fixed-Income Securities

The fixed-income portfolio is managed internally and includes fixed-maturity securities, short-term investments, and nonredeemable preferred stocks. Following are the primary exposures for our fixed-income portfolio.

Interest Rate Risk Our duration of 2.9 years at both September 30, 2023 and December 31, 2022, and 2.7 years at September 30, 2022 fell within our acceptable range of 1.5 to 5 years. The duration distribution of our fixed-income portfolio, excluding short-term investments, represented by the interest rate sensitivity of the comparable benchmark U.S. Treasury Notes, was:

Duration Distribution (excluding short-term securities)September 30, 2023September 30, 2022December 31, 2022
1 year20.7%19.3%17.5%
2 years13.019.116.9
3 years23.523.121.3
5 years27.620.425.1
7 years12.413.514.0
10 years2.84.65.2
Total fixed-income portfolio100.0%100.0%100.0%

Credit Risk This exposure is managed by maintaining an A+ minimum average portfolio credit quality rating, as defined by NRSROs. At September 30, 2023, our credit quality rating was AA- and at both September 30, 2022 and December 31, 2022 it was AA. The credit quality distribution of the fixed-income portfolio was:

Average Rating****1September 30, 2023September 30, 2022December 31, 2022
AAA10.8%63.2%65.5%
AA64.56.76.4
A7.47.17.6
BBB15.819.117.2
Non-investment grade/non-rated
BB1.23.12.5
B0.20.50.5
CCC and lower00.10.1
Non-rated0.10.20.2
Total fixed-income portfolio100.0%100.0%100.0%

1 The ratings in the table above are assigned by NRSROs.

Concentration Risk We did not have any investments in a single issuer, either overall or in the context of individual asset classes and sectors, that exceeded our thresholds during the third quarter 2023.

Prepayment and Extension Risk We did not experience significant adverse prepayment or extension of principal relative to our cash flow expectations in the portfolio during the third quarter 2023.

Liquidity Risk Our overall portfolio remains very liquid and we believe that it is sufficient to meet expected near-term liquidity requirements. The short-to-intermediate duration of our portfolio provides a source of liquidity. During the remainder of 2023 and all of 2024, we expect approximately $7.2 billion, or 31%, of principal repayment from our fixed-income portfolio, excluding U.S. Treasury Notes and short-term investments. Cash from interest and dividend payments and our short-term portfolio provide additional sources of recurring liquidity.

The duration of our U.S. government obligations, which are included in the fixed-income portfolio, was comprised of the following at September 30, 2023:

($ in millions)Fair ValueDuration (years)
U.S. Treasury Notes
Less than one year$3,758.40.6
One to two years5,445.71.5
Two to three years3,573.72.4
Three to five years14,909.64.0
Five to seven years5,123.45.6
Seven to ten years1,483.07.5
Total U.S. Treasury Notes$34,293.83.4

ASSET-BACKED SECURITIES

Included in our fixed-income portfolio are asset-backed securities, which were comprised of the following at the balance sheet dates listed:

($ in millions)Fair ValueNet Unrealized Gains (Losses)% of Asset- Backed SecuritiesDuration (years)**Average Rating (at period end)**1
September 30, 2023
Residential mortgage-backed securities$515.8$(12.8)5.2%0.4A
Commercial mortgage-backed securities3,977.7(721.8)40.62.3A+
Other asset-backed securities5,313.6(210.0)54.21.1AA+
Total asset-backed securities$9,807.1$(944.6)100.0%1.6AA-
September 30, 2022
Residential mortgage-backed securities$723.0$(16.1)6.9%0.4A
Commercial mortgage-backed securities5,087.9(746.0)48.92.7A+
Other asset-backed securities4,605.9(268.9)44.21.1AA+
Total asset-backed securities$10,416.8$(1,031.0)100.0%1.8AA-
December 31, 2022
Residential mortgage-backed securities$666.8$(17.2)6.7%0.4A
Commercial mortgage-backed securities4,663.5(782.5)47.12.7A+
Other asset-backed securities4,564.6(259.6)46.21.1AA+
Total asset-backed securities$9,894.9$(1,059.3)100.0%1.8AA-

1 The credit quality ratings in the table above are assigned by NRSROs.

Residential Mortgage-Backed Securities (RMBS) The following table details the credit quality rating and fair value of our RMBS, along with the loan classification and a comparison of the fair value at September 30, 2023, to our original investment value (adjusted for returns of principal, amortization, and write-downs):

Residential Mortgage-Backed Securities (at September 30, 2023)
($ in millions) Average Rating****1Non-AgencyGovernment/GSE****2Total% of Total
AAA$76.5$0.3$76.814.9%
AA31.11.232.36.3
A323.70323.762.8
BBB77.0077.014.9
Non-investment grade/non-rated:
BB0.300.30.1
CCC and lower1.301.30.2
Non-rated4.404.40.8
Total fair value$514.3$1.5$515.8100.0%
Increase (decrease) in value(2.8)%(6.1)%(2.8)%

1 The credit quality ratings are assigned by NRSROs; when we assigned the NAIC ratings for our RMBS, 100% of our non-investment-grade securities were rated investment grade and reported as Group II securities.

2 The securities in this category are insured by a Government Sponsored Entity (GSE) and/or collateralized by mortgage loans insured by the Federal Housing Administration (FHA) or the U.S. Department of Veteran Affairs (VA). .

In the residential mortgage-backed sector, our portfolio consists of deals that are backed by high-credit quality borrowers or have strong structural protections through underlying loan collateralization. During the third quarter 2023, the portfolio decreased as a result of maturities on securities and we did not have any purchase or sales activity.

Commercial Mortgage-Backed Securities (CMBS) The following table details the credit quality rating and fair value of our CMBS, along with a comparison of the fair value at September 30, 2023, to our original investment value (adjusted for returns of principal, amortization, and write-downs):

Commercial Mortgage-Backed Securities (at September 30, 2023)
($ in millions) Average Rating****1Multi-BorrowerSingle-BorrowerTotal% of Total
AAA$186.5$1,008.1$1,194.630.0%
AA0941.8941.823.7
A0806.1806.120.3
BBB0744.5744.518.7
Non-investment grade/non-rated:
BB0290.7290.77.3
Total fair value$186.5$3,791.2$3,977.7100.0%
Increase (decrease) in value(6.2)%(15.8)%(15.4)%

1The credit quality ratings are assigned by NRSROs; when we assigned the NAIC ratings for our CMBS, 30% of our non-investment-grade securities were rated investment grade and reported as Group II securities, with the remainder classified as Group I.

The CMBS portfolio continued to experience heightened volatility in the third quarter 2023 due to ongoing challenges around the commercial real estate market and higher financing costs for commercial properties. In general, delinquencies have increased in the CMBS market as some loans that reached their maturity date continued to have difficulty refinancing. New issuance has remained slow in the single-asset single-borrower (SASB) market and liquidity has continued to be challenged. We continued to selectively reduce certain positions during the quarter that we believed would be sensitive to potential future economic weakness. As of the end of the third quarter 2023, we had no delinquencies in our CMBS portfolio.

With renewed focus on the commercial real estate sector, the following table shows the composition of our CMBS portfolio by maturity year and sector:

Commercial Mortgage-Backed Securities Sector Details (at September 30, 2023)
($ in millions) Maturity****1OfficeLab OfficeMulti-familyMulti-family IORetailIndustrialSelf- StorageCasinoDefeasedTotalAverage Original LTVAverage Current DSCR
2023$95.1$0$0$10.5$0$0$0$0$158.5$264.153.7%3.7
2024123.024.422.240.536.0179.4000425.560.62.0
2025041.9036.462.643.7000184.665.72.1
2026417.781.9288.532.8090.260.2109.501,080.862.91.8
2027389.5039.129.7093.6253.700805.660.11.9
2028236.40022.400000258.851.93.3
2029381.50010.600063.10455.257.63.1
203067.055.403.600086.00212.055.53.1
2031206.384.80000000291.166.51.9
Total fair value$1,916.5$288.4$349.8$186.5$98.6$406.9$313.9$258.6$158.5$3,977.7
LTV= loan to value
DSCR= debt service coverage ratio

1The floating-rate securities were extended to their full maturity and fixed-rate securities are shown to their anticipated repayment date (if applicable) or otherwise, their maturity date.

We show the average loan to value (LTV) of each maturity year when the loans were originated. The LTV ratio that management uses, which is commonly expressed as a percentage, compares the size of the entire mortgage loan to the appraised value of the underlying property collateralizing the loan at issuance. A LTV ratio less than 100% indicates excess collateral value over the loan amount. LTV ratios greater than 100% indicate that the loan amount exceeds the collateral value. We believe this ratio provides a conservative view of our actual risk of loss, as this number displays the entire mortgage LTV, while our ownership is only a portion of the structure of the mortgage loan-backed security. For many of the mortgage loans in our portfolio, our exposure is in a more senior part of the structure, which means that the LTV on our actual exposure is even lower than the ratios presented in the table above.

In addition to the LTV ratio, we also examine the credit of our CMBS portfolio by reviewing the debt service coverage ratio (DSCR) of the securities. The DSCR ratio compares the underlying property’s annual net operating income to its annual debt service payments. DSCR ratios less than 1.0 times indicate that property operations do not generate enough income over the debt service payments, while a DSCR ratio greater than 1.0 times indicates that there is an excess of operating income over the debt service payments. A number above 1.0 generally indicates that there would not be an incentive for the borrower to default in light of the borrower’s excess income. The DSCR calculation reported in the table is calculated based on the most currently available net operating income and mortgage payments for the borrower, which, for most securities, is full year 2022 data.

Other Asset-Backed Securities (OABS) The following table details the credit quality rating and fair value of our OABS, along with a comparison of the fair value at September 30, 2023, to our original investment value (adjusted for returns of principal, amortization, and write-downs):

Other Asset-Backed Securities (at September 30, 2023)
($ in millions) Average RatingAutomobileCollateralized Loan ObligationsStudent LoanWhole Business SecuritizationsEquipmentOtherTotal% of Total
AAA$1,677.1$1,061.5$36.5$0$797.2$164.3$3,736.670.3%
AA25.7420.39.1064.10519.29.8
A8.9000149.0138.0295.95.6
BBB6.800688.7035.0730.513.7
Non-investment grade/non-rated:
BB0000031.431.40.6
Total fair value$1,718.5$1,481.8$45.6$688.7$1,010.3$368.7$5,313.6100.0%
Increase (decrease) in value(0.5)%(4.4)%(11.3)%(10.7)%(0.9)%(8.9)%(3.8)%

During the third quarter 2023, we selectively added to our automobile and equipment categories as we continued to view spreads, and potential returns, across this sector to be attractive. Our automobile and equipment additions were mainly through new issue purchases, primarily focusing on higher credit tranche securities in the capital structure.

MUNICIPAL SECURITIES

The following table details the credit quality rating of our municipal securities at September 30, 2023, without the benefit of credit or bond insurance:

Municipal Securities (at September 30, 2023)
(millions) Average RatingGeneral ObligationsRevenue BondsTotal
AAA$609.0$324.3$933.3
AA437.1638.41,075.5
A045.045.0
BBB00.30.3
Non-rated00.20.2
Total$1,046.1$1,008.2$2,054.3

Included in revenue bonds were $476.8 million of single-family housing revenue bonds issued by state housing finance agencies, of which $283.7 million were supported by individual mortgages held by the state housing finance agencies and $193.1 million were supported by mortgage-backed securities.

Of the revenue bonds supported by individual mortgages held by the state housing finance agencies, the overall credit quality rating was AA+. Most of these mortgages were supported by the Federal Housing Administration, the U.S. Department of Veterans Affairs, or private mortgage insurance providers. Of the revenue bonds supported by mortgage-backed securities, 84% were collateralized by Ginnie Mae mortgages, which are fully guaranteed by the U.S. government; the remaining 16% were collateralized by Fannie Mae and Freddie Mac mortgages.

Credit spreads of tax-exempt bonds widened during the third quarter 2023, while credit spreads of taxable municipal bonds tightened. We added short, high-quality state general obligation, higher education, and housing bonds during the quarter. The size of our municipal portfolio decreased modestly during the quarter as purchases were less than the maturities in the portfolio.

CORPORATE DEBT SECURITIES

The following table details the credit quality rating of our corporate debt securities at September 30, 2023:

Corporate Securities (at September 30, 2023)
(millions) Average RatingConsumerIndustrialCommunicationFinancial ServicesTechnologyBasic MaterialsEnergyTotal
AAA$0$0$0$78.0$0$0$0$78.0
AA63.000255.10044.7362.8
A515.8328.7161.91,299.140.6115.3421.22,882.6
BBB2,279.31,221.3297.31,106.6521.335.81,051.96,513.5
Non-investment grade/non-rated:
BB158.633.659.1010.607.9269.8
B124.2000023.30147.5
Total fair value$3,140.9$1,583.6$518.3$2,738.8$572.5$174.4$1,525.7$10,254.2

The size of our corporate debt portfolio declined slightly in the third quarter 2023 as we continued to take a more conservative investment posture. We also continued to reduce our exposure to high-yield securities given a less certain macro environment and less attractive risk/reward profile of these securities. At September 30, 2023, our corporate debt securities made up approximately 17% of the fixed-income portfolio, compared to approximately 18% at June 30, 2023.

We also reduced the maturity profile of the corporate debt portfolio during the third quarter 2023. The duration of the corporate portfolio was 2.8 years at September 30, 2023, compared to 2.9 years at June 30, 2023, as we sold some of the longer duration securities with less attractive risk/reward profiles.

PREFERRED STOCKS – REDEEMABLE AND NONREDEEMABLE

The table below shows the exposure break-down by sector and rating at September 30, 2023:

Preferred Stocks (at September 30, 2023)
Financial Services
(millions) Average RatingU.S. BanksForeign BanksInsuranceOther FinancialIndustrialsUtilitiesTotal
BBB$563.8$31.5$71.2$24.7$136.5$43.8$871.5
Non-investment grade/non-rated:
BB79.521.20000100.7
Non-rated0039.98.115.8063.8
Total fair value$643.3$52.7$111.1$32.8$152.3$43.8$1,036.0

The majority of our preferred stocks have fixed-rate dividends until a call date and then, if not called, generally convert to floating-rate dividends. The interest rate duration of our preferred stocks is calculated to reflect the call, floor, and floating rate features. Although a preferred stock will remain outstanding if not called, its interest rate duration will reflect the variable nature of the dividend. Our non-investment-grade preferred stocks were all with issuers that maintain investment-grade senior debt ratings.

We also face the risk that dividend payments on any of these securities could be deferred for one or more periods or skipped entirely. As of September 30, 2023, we expect all of these securities to pay their dividends in full and on time. During the third quarter, our preferred portfolio declined to $1.0 billion at September 30, 2023 from $1.1 billion at June 30, 2023. This decline was primarily due to preferred stocks that were called or sold because they had less attractive risk/reward profiles. Approximately 79% of our preferred stocks pay dividends that have tax preferential characteristics, while the balance pay dividends that are fully taxable.

Common Equities

Common equities, as reported on the balance sheets, were comprised of the following:

($ in millions)September 30, 2023September 30, 2022December 31, 2022
Common stocks$2,591.999.1%$2,646.699.3%$2,801.799.3%
Other risk investments122.60.918.70.719.80.7
Total common equities$2,614.5100.0%$2,665.3100.0%$2,821.5100.0%

1The other risk investments consist of limited partnership interests.

The majority of our common stock portfolio consists of individual holdings selected based on their contribution to the correlation with the Russell 1000 Index. We held 765 out of 1,012, or 76%, of the common stocks comprising the index at September 30, 2023, which made up 95% of the total market capitalization of the index. At September 30, 2023 and 2022, and December 31, 2022, the year-to-date total return, based on GAAP income, was within our targeted tracking error, which is +/- 50 basis points.

Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995: Investors are cautioned that certain statements in this report not based upon historical fact are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. These statements often use words such as “estimate,” “expect,” “intend,” “plan,” “believe,” “goal,” “target,” “anticipate,” “will,” “could,” “likely,” “may,” “should,” and other words and terms of similar meaning, or are tied to future periods, in connection with a discussion of future operating or financial performance. Forward-looking statements are not guarantees of future performance, are based on current expectations and projections about future events, and are subject to certain risks, assumptions and uncertainties that could cause actual events and results to differ materially from those discussed herein. These risks and uncertainties include, without limitation, uncertainties related to:

*•*our ability to underwrite and price risks accurately and to charge adequate rates to policyholders;

*•*our ability to establish accurate loss reserves;

*•*the impact of severe weather, other catastrophe events and climate change;

*•*the effectiveness of our reinsurance programs and the continued availability of reinsurance and performance by reinsurers;

*•*the secure and uninterrupted operation of the systems, facilities and business functions and the operation of various third-party systems that are critical to our business;

*•*the impacts of a security breach or other attack involving our technology systems or the systems of one or more of our vendors;

*•*our ability to maintain a recognized and trusted brand and reputation;

*•*whether we innovate effectively and respond to our competitors’ initiatives;

*•*whether we effectively manage complexity as we develop and deliver products and customer experiences;

*•*our ability to attract, develop and retain talent and maintain appropriate staffing levels;

*•*the impact of misconduct or fraudulent acts by employees, agents, and third parties to our business and/or exposure to regulatory assessments;

*•*the highly competitive nature of property-casualty insurance markets;

*•*whether we adjust claims accurately;

*•*compliance with complex and changing laws and regulations;

*•*litigation challenging our business practices, and those of our competitors and other companies;

*•*the success of our business strategy and efforts to acquire or develop new products or enter into new areas of business and navigate related risks;

*•*how intellectual property rights affect our competitiveness and our business operations;

*•*the performance of our fixed-income and equity investment portfolios;

*•*the impact on our investment returns and strategies from regulations and societal pressures relating to environmental, social, governance and other public policy matters;

*•*the elimination of the London Interbank Offered Rate;

*•*our continued ability to access our cash accounts and/or convert investments into cash on favorable terms;

*•*the impact if one or more parties with which we enter into significant contracts or transact business fail to perform;

*•*legal restrictions on our insurance subsidiaries’ ability to pay dividends to The Progressive Corporation;

*•*limitations on our ability to pay dividends on our common shares under the terms of our outstanding preferred shares;

*•*our ability to obtain capital when necessary to support our business and potential growth;

*•*evaluations by credit rating and other rating agencies;

*•*the variable nature of our common share dividend policy;

*•*whether our investments in certain tax-advantaged projects generate the anticipated returns;

*•*the impact from not managing to short-term earnings expectations in light of our goal to maximize the long-term value of the enterprise;

*•*the impacts of epidemics, pandemics or other widespread health risks; and

*•*other matters described from time to time in our releases and publications, and in our periodic reports and other documents filed with the United States Securities and Exchange Commission, including, without limitation, the Risk Factors section of our Annual Report on Form 10-K for the year ending December 31, 2022.

Any forward-looking statements are made only as of the date presented. Except as required by applicable law, we undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or developments or otherwise.

In addition, investors should be aware that accounting principles generally accepted in the United States prescribe when a company may reserve for particular risks, including litigation exposures. Accordingly, results for a given reporting period could be significantly affected if and when we establish reserves for one or more contingencies. Also, our regular reserve reviews may result in adjustments of varying magnitude as additional information regarding claims activity becomes known. Reported results, therefore, may be volatile in certain accounting periods.

Previous: Item 1. Financial Statements. · Next: Item 3. Quantitative and Qualitative Disclosures About Market Risk.