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Cover and table of contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DC 20549

FORM 10-K

☒ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2021

or

☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission file number 001-09718

THE PNC FINANCIAL SERVICES GROUP, INC.

(Exact name of registrant as specified in its charter)

Pennsylvania25-1435979
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)

The Tower at PNC Plaza, 300 Fifth Avenue, Pittsburgh, Pennsylvania 15222-2401

(Address of principal executive offices, including zip code)

Registrant’s telephone number, including area code - (888) 762-2265

Securities registered pursuant to Section 12(b) of the Act:

Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock, par value $5.00PNCNew York Stock Exchange
Depositary Shares Each Representing a 1/4,000 Interest in a Share of Fixed-to- Floating Rate Non-Cumulative Perpetual Preferred Stock, Series PPNC PNew York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:

$1.80 Cumulative Convertible Preferred Stock - Series B, par value $1.00

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such

files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer☒Accelerated filer☐Emerging growth company☐
Non-accelerated filer☐Smaller reporting company☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☒

The aggregate market value of the registrant’s outstanding voting common stock held by nonaffiliates on June 30, 2021, determined using the per share closing price on that date on the New York Stock Exchange of $190.76, was approximately $80.8 billion. There is no non-voting common equity of the registrant outstanding.

Number of shares of registrant’s common stock outstanding at February 4, 2022: 418,454,799

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the definitive Proxy Statement of The PNC Financial Services Group, Inc. to be filed pursuant to Regulation 14A for the 2022 annual meeting of shareholders (Proxy Statement) are incorporated by reference into Part III of this Form 10-K.

THE PNC FINANCIAL SERVICES GROUP, INC.

Cross-Reference Index to 2021 Form 10-K

TABLE OF CONTENTS

Page
PART I
Item 1Business.1
Item 1ARisk Factors.15
Item 1BUnresolved Staff Comments.32
Item 2Properties.32
Item 3Legal Proceedings.32
Item 4Mine Safety Disclosures.32
Information about our Executive Officers33
PART II
Item 5Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.34
Common Stock Performance Graph36
Item 6Selected Financial Data37
Item 7Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A).38
Executive Summary38
Consolidated Income Statement Review42
Consolidated Balance Sheet Review45
Business Segments Review49
Risk Management57
Critical Accounting Estimates and Judgments82
Cautionary Statement Regarding Forward-Looking Information84
Item 7AQuantitative and Qualitative Disclosures about Market Risk86
Item 8Financial Statements and Supplementary Data86
Report of Independent Registered Public Accounting Firm87
Consolidated Income Statement90
Consolidated Statement of Comprehensive Income91
Consolidated Balance Sheet92
Consolidated Statement of Changes in Equity93
Consolidated Statement of Cash Flows94
Notes to Consolidated Financial Statements96
Note 1 Accounting Policies96
Note 2 Acquisition and Divestiture Activity111
Note 3 Investment Securities115
Note 4 Loans and Related Allowance for Credit Losses118
Note 5 Loan Sale and Servicing Activities and Variable Interest Entities130

THE PNC FINANCIAL SERVICES GROUP, INC.

Cross-Reference Index to 2021 Form 10-K (continued)

TABLE OF CONTENTS (Continued)

Page
Item 8Financial Statements and Supplementary Data. (continued)
Note 6 Goodwill and Mortgage Servicing Rights133
Note 7 Leases135
Note 8 Premises, Equipment and Leasehold Improvements137
Note 9 Time Deposits138
Note 10 Borrowed Funds138
Note 11 Commitments140
Note 12 Equity141
Note 13 Other Comprehensive Income143
Note 14 Earnings Per Share144
Note 15 Fair Value145
Note 16 Financial Derivatives158
Note 17 Employee Benefit Plans164
Note 18 Stock Based Compensation Plans170
Note 19 Income Taxes171
Note 20 Regulatory Matters173
Note 21 Legal Proceedings174
Note 22 Parent Company178
Note 23 Segment Reporting180
Note 24 Fee-based Revenue from Contracts with Customers183
Note 25 Subsequent Events186
Statistical Information (Unaudited)187
Glossary191
Defined Terms191
Acronyms195
Item 9Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.196
Item 9AControls and Procedures.196
Item 9BOther Information.196
PART III
Item 10Directors, Executive Officers and Corporate Governance.196
Item 11Executive Compensation.197
Item 12Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.197
Item 13Certain Relationships and Related Transactions, and Director Independence.197
Item 14Principal Accounting Fees and Services.198
PART IV
Item 15Exhibits, Financial Statement Schedules.198
Item 16Form 10-K Summary203
SIGNATURES204

THE PNC FINANCIAL SERVICES GROUP, INC.

Cross-Reference Index to 2021 Form 10-K (continued)

MD&A TABLE REFERENCE

TableDescriptionPage
1Summarized Average Balances and Net Interest Income42
2Noninterest Income43
3Noninterest Expense43
4Provision for (Recapture of) Credit Losses44
5Summarized Balance Sheet Data45
6Loans46
7Investment Securities47
8Weighted-Average Expected Maturities of Mortgage and Asset-Backed Debt Securities47
9Details of Funding Sources48
10Retail Banking Table50
11Corporate & Institutional Banking Table53
12Asset Management Group Table56
13Details of Loans62
14Commercial and Industrial Loans by Industry62
15Commercial Real Estate Loans by Geography and Property Type63
16Residential Real Estate Statistics64
17Home Equity Loan Statistics65
18Auto Loan Statistics66
19Nonperforming Assets by Type66
20Change in Nonperforming Assets67
21Accruing Loans Past Due67
22Summary of Troubled Debt Restructurings68
23Allowance for Credit Losses by Loan Class70
24Loan Charge-Offs and Recoveries71
25Senior and Subordinated Debt72
26PNC Bank Notes Redeemed73
27Parent Company Notes Issued74
28Contractual Obligations74
29Other Commitments74
30Credit Ratings for PNC and PNC Bank75
31Basel III Capital76
32Interest Sensitivity Analysis77
33Net Interest Income Sensitivity to Alternative Rate Scenarios78
34Alternate Interest Rate Scenarios: One Year Forward78
35Equity Investments Summary80
36Key Macroeconomic Variables in CECL Weighted-Average Scenarios83

THE PNC FINANCIAL SERVICES GROUP, INC.

Cross-Reference Index to 2021 Form 10-K (continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS TABLE REFERENCE

TableDescriptionPage
37Acquisition Consideration111
38Fair Value and Unpaid Principal Balance of Loans from the BBVA Acquisition112
39Intangible Assets112
40BBVA Financial Results113
41Unaudited Pro Forma Results113
42PCD Loan Activity114
43Consolidated Income Statement - Discontinued Operations114
44Consolidated Statement of Cash Flows - Discontinued Operations114
45Investment Securities Summary115
46Gross Unrealized Loss and Fair Value of Securities Available for Sale Without an Allowance for Credit Losses116
47Gains (Losses) on Sales of Securities Available for Sale116
48Contractual Maturity of Debt Securities117
49Fair Value of Securities Pledged and Accepted as Collateral117
50Analysis of Loan Portfolio119
51Nonperforming Assets120
52Commercial Credit Quality Indicators122
53Credit Quality Indicators for Residential Real Estate and Home Equity Loan Classes124
54Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes126
55Financial Impact and TDRs by Concession Type128
56Rollforward of Allowance for Credit Losses128
57Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data129
58Cash Flows Associated with Loan Sale and Servicing Activities131
59Principal Balance, Delinquent Loans and Net Charge-offs Related to Serviced Loans For Others131
60Non-Consolidated VIEs132
61Goodwill by Business Segment133
62Commercial Mortgage Servicing Rights134
63Residential Mortgage Servicing Rights134
64Commercial Mortgage Servicing Rights – Key Valuation Assumptions135
65Residential Mortgage Servicing Rights – Key Valuation Assumptions135
66Lessor Income135
67Sales-Type and Direct Financing Leases136
68Future Minimum Lessor Receivable Arrangements136
69Operating Lease Costs and Cash Flows136
70Operating Lease Assets and Liabilities136
71Operating Lease Term and Discount Rates of Lessee Arrangements137
72Future Lease Payments for Operating Lease Liability Arrangements137
73Premises, Equipment and Leasehold Improvements137
74Depreciation and Amortization Expense137
75Time Deposits138
76Borrowed Funds138
77FHLB Borrowings, Senior Debt and Subordinated Debt138
78Commitments to Extend Credit and Other Commitments140
79Preferred Stock - Authorized, Issued and Outstanding141
80Terms of Outstanding Preferred Stock141

THE PNC FINANCIAL SERVICES GROUP, INC.

Cross-Reference Index to 2021 Form 10-K (continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS TABLE REFERENCE (Continued)

TableDescriptionPage
81Dividends Per Share142
82Other Comprehensive Income (Loss)143
83Accumulated Other Comprehensive Income (Loss) Components143
84Basic and Diluted Earnings Per Common Share144
85Fair Value Measurements – Recurring Basis Summary149
86Reconciliation of Level 3 Assets and Liabilities150
87Fair Value Measurements – Recurring Quantitative Information152
88Fair Value Measurements – Nonrecurring154
89Fair Value Option – Fair Value and Principal Balances155
90Fair Value Option – Changes in Fair Value155
91Additional Fair Value Information Related to Other Financial Instruments157
92Total Gross Derivatives158
93Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in the Consolidated Income Statement160
94Hedged Items - Fair Value Hedges160
95Risk Participation Agreements161
96Gains (Losses) on Derivatives Not Designated for Hedging162
97Derivative Assets and Liabilities Offsetting163
98Credit-Risk Contingent Features164
99Reconciliation of Changes in Projected Benefit Obligation and Change in Plan Assets165
100Asset Strategy Allocations166
101Pension Plan Valuation Methodologies167
102Pension Plan Assets - Fair Value Hierarchy167
103Estimated Cash Flows168
104Components of Net Periodic Benefit Cost168
105Net Periodic Costs - Assumptions169
106Other Pension Assumptions169
107Nonvested Performance Share Unit Awards and Restricted Share Unit Awards - Rollforward170
108Components of Income Tax Expense171
109Deferred Tax Assets and Liabilities171
110Reconciliation of Statutory and Effective Tax Rates172
111Net Operating Loss Carryforwards172
112Change in Unrecognized Tax Benefits172
113IRS Tax Examination Status173
114Basel Regulatory Capital173
115Parent Company - Income Statement178
116Parent Company - Balance Sheet179
117Parent Company - Interest Paid and Income Tax Refunds180
118Parent Company - Statement of Cash Flows180
119Results of Businesses182
120Retail Banking Noninterest Income Disaggregation184
121Corporate & Institutional Banking Noninterest Income Disaggregation185
122Asset Management Group Noninterest Income Disaggregation185

PART I

Forward-Looking Statements: From time to time, The PNC Financial Services Group, Inc. has made and may continue to make written or oral forward-looking statements regarding our outlook for financial performance, such as earnings, revenues, expenses, tax rates, capital and liquidity levels and ratios, asset levels, asset quality, financial position and other matters regarding or affecting us and our future business and operations or the impact of legal, regulatory or supervisory matters on our business operations or performance. This Annual Report on Form 10-K (the Report or Form 10-K) also includes forward-looking statements. With respect to all such forward-looking statements, you should review our Risk Factors discussion in Item 1A, our Risk Management, Critical Accounting Estimates and Judgments, and Cautionary Statement Regarding Forward-Looking Information sections included in Item 7, and Note 21 Legal Proceedings in the Notes to Consolidated Financial Statements included in Item 8 of this Report. In this Report, “PNC”, “we”, “us”, “the Company” or “the Corporation” refers to The PNC Financial Services Group, Inc. and its subsidiaries on a consolidated basis (except when referring to PNC as a public company, its common stock or other securities issued by PNC, which just refer to The PNC Financial Services Group, Inc.). References to The PNC Financial Services Group, Inc. or to any of its subsidiaries are specifically made where applicable.

See page 191 for a glossary of certain terms and acronyms used in this Report.

Next: Item 1. BUSINESS