Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

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Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)(1)Financial Statements

The following consolidated financial statements of the Company included in our 2016 Annual Report are incorporated by reference in Item 8.

(i)Report of Management on the Consolidated Financial Statements (page 38 of our 2016 Annual Report);
(ii)Report of the Independent Registered Public Accounting Firm on the Consolidated Financial Statements (page 39 of our 2016 Annual Report);
(iii)Statements of Consolidated Income and Comprehensive Income for the years ended December 31, 2016, 2015 and 2014 (page 40 of our 2016 Annual Report);
(iv)Consolidated Balance Sheets at December 31, 2016, 2015 and 2014 (page 41 of our 2016 Annual Report);
(v)Statements of Consolidated Cash Flows for the years ended December 31, 2016, 2015 and 2014 (page 42 of our 2016 Annual Report);
(vi)Statements of Consolidated Shareholders’ Equity for the years ended December 31, 2016, 2015 and 2014 (page 43 of our 2016 Annual Report); and
(vii)Notes to Consolidated Financial Statements for the years ended December 31, 2016, 2015 and 2014 (pages 44 through 75 of our 2016 Annual Report).
(2)Financial Statement Schedule

Schedule II — Valuation and Qualifying Accounts and Reserves for the years ended December 31, 2016, 2015 and 2014 is set forth below. All other schedules for which provision is made in the applicable accounting regulations of the Securities and Exchange Commission are not required under the related instructions or are inapplicable and therefore have been omitted.

Valuation and Qualifying Accounts and Reserves

(Schedule II)

Changes in the allowance for doubtful accounts were as follows:

(thousands of dollars)201620152014
Beginning balance$49,420$53,770$54,460
Bad debt expense29,86930,39334,810
Uncollectible accounts written off, net of recoveries(38,839)(34,743)(35,500)
Ending balance$40,450$49,420$53,770
(3)Exhibits

See the Exhibit Index on pages 24 through 28 of this report.

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