Item 6. SELECTED FINANCIAL DATA



	At and for the year ended December 31,
(in millions, except per share amounts)	2019		2018		2017		2016		2015

Total revenues	$	31,581	$	30,282	$	28,902	$	27,625	$	26,815
Net income	$	2,622	$	2,523	$	2,056	$	3,014	$	3,439
Total investments	$	77,884	$	72,278	$	72,502	$	70,488	$	70,470
Total assets	110,122		104,233		103,483		100,245		100,184
Claims and claim adjustment expense reserves	51,849		50,668		49,650		47,949		48,295
Total long-term debt	5,958		5,964		5,971		5,887		5,844
Total liabilities	84,179		81,339		79,752		77,024		76,586
Total shareholders' equity	25,943		22,894		23,731		23,221		23,598
Net income per share
Basic	$	10.01	$	9.37	$	7.39	$	10.39	$	10.99
Diluted	$	9.92	$	9.28	$	7.33	$	10.28	$	10.88
Year-end common shares outstanding	255.5		263.6		271.4		279.6		295.9
Per common share amounts
Cash dividends	$	3.23	$	3.03	$	2.83	$	2.62	$	2.38
Book value	$	101.55	$	86.84	$	87.46	$	83.05	$	79.75